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Opiniones de Holiday Inn Express & Suites Interstate 90, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Interstate 90, an IHG Hotel
2300 West Seltice Way, Coeur d'Alene, ID

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 480 de 754 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 185 de 754 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 57 de 754 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 19 de 754 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 13 de 754 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Domingo

Se hospedó 2 noches en mayo de 2022
Respuesta de RJ, el 4 jun. 2022
Hello Domingo, Thank you very much for your recent feedback about your stay with us. We are sorry we didn't meet your expectations for your stay and hope you give us another chance in the future to show that this stay was an exception and not the standard. Looking forward to seeing you again the next time you are in town.

8/10 Bueno

FM

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel recomendable
Hotel en las afueras de Coeur d'Alene. Facil de acceso, habitaciones miu comodas y camsas confortables. Lo,peor: el desayuno.

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Located in a nice area, close to shopping, good breakfast selections.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Brian

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Bethany

Viaje en pareja
Great place to stay. Staff is awesome. We have stayed many times and always great experience
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Dean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Marguerite

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The decor was so inviting and staff was awesome
Se hospedó 1 noche en marzo de 2024
Respuesta de Michelle Becker, General Manager, el 9 mar. 2024
Hi Marguerite,Thank you for your awesome review of your stay with us at the Holiday Inn Express and Suites in Coeur D' Alene! We hope you come visit us again soon. :)

10/10 Excelente

Ian

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely friendly and helpful staff. Great breakfast and even had a complimentary dinner.
Se hospedó 3 noches en febrero de 2024
Respuesta de Michelle Becker, General Manager, el 9 mar. 2024
Hi Ian,Thanks for the review of your stay with us at Holiday Inn Express and Suites in Coeur D' Alene! I'm glad you enjoyed breakfast and our complimentary Manager's Reception. We hope you come visit us again soon!

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best pillows and sheets. Great breakfast. Delicious cookies in the evening.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My room was available earlier than check in time so that was great! Clean and comfortable The only problem I had was it took 3 attempts with my key to open the door every time!
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Rebekah

Viaje familiar
It was wonderful that the pool and facilities were open 24 hours! The room and facilities really could use a good polish up.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Jan

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Joel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ryan, Othello

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

CHRISTOPHER

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Hotel
I stayed in a King Suite. It was fantastic! Morning breakfast was excellent as well as the warm chocolate chip cookies in the evening!
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

James

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Ann

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Dennis, Genesee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The desk staff were very friendly and helpful.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Sheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Valerie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very accommodating. We will definitely stay here again in the future.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Greta, Sheridan

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ben

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Glory

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
King room was great size with pull out couch
Se hospedó 1 noche en noviembre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 28 nov. 2023
Hi Glory,Thank you for the excellent review of your stay with us! I'm glad you enjoyed the King Suite you stayed in. We hope to see you again soon!

8/10 Bueno

John

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Anne

Le gustó: Limpieza y servicio y personal
Hotel is very clean and comfortable. However the rooms on the second floor above the pool have very strong chlorine smells that can be irritating to sensitive lungs. Also both the tv’s in the room were very glitchy. I’m Not sure if it was the cable feed or the tv themselves.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 17 nov. 2023
Hi Anne!I want to apologize for the issues you encountered during your stay. I have brought your feedback about the chlorine smell in your room to our engineering department so they can institute a fix.Our service provider for the cable service is currently undergoing maintenance and changing their lines over to fiber. This has caused our TVs to glitch periodically, but they normally correct themselves within an hour or so. I'm sorry you experienced this issue, but we've been told it will be corrected shortly.I hope you come visit us again soon so we can have another chance at impressing you!Thank you!

10/10 Excelente

Chelsea

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was perfect for our needs.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 17 nov. 2023
Hi Chelsea,Thank you for the excellent review of your stay with the Holiday Inn Express and Suites in Coeur D'Alene. I'm glad you enjoyed visiting with us and hope to see you again!

10/10 Excelente

Kimberly

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and comfortable
Everyone was so nice. The hotel was clean and comfortable.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 17 nov. 2023
Hi Kimberly!Thank you for the excellent review of your stay with the Holiday Inn Express and Suites in Coeur D'Alene. I'm glad you enjoyed visiting with us and hope to see you again!

8/10 Bueno

Dajana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay.
Loved that it has two entry doors. It made it easy to unload items from the car and take them directly to the room, without dragging everything through the lobby. The breakfast buffet was amazing and plentiful. They have a great outside area to sit and a heated patio. And a great dog area.
Se hospedó 1 noche en octubre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 25 oct. 2023
Hi Dajana,Thank you for your excellent review of your stay with us! I'm glad you enjoyed yourself and hope you will visit us again in the future!

10/10 Excelente

TULEEN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just an all around nice hotel. Very nice rooms. Clean
Se hospedó 1 noche en octubre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 17 oct. 2023
Hi Tuleen! Thank you for the great review of your stay with us! We hope you come back to visit us again. :)

6/10 Aceptable

Peggy

Le gustó: Limpieza y servicio y personal
The staff are very helpful and pleasant. Our room faced the street and we heard traffic most of the night that we had to drown out with music. There room had a very heavy smell of deodorizer which took a few hours to disperse with the window open. There was also a continual very heavy cooking smell (like bacon frying) in the halls and stairway. It was fine for a night’s stopover.
Se hospedó 1 noche en octubre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 3 nov. 2023
Hi Peggy,I apologize for the issues you had with your stay. I'm not sure what the smell was in the hallways that you experienced that night, as we don't have a restaurant on site. We do have odor neutralizers in the common areas and hallways to alleviate smells that may be coming from another guest's room - I'm sorry that this didn't seem to help during your stay.I'm sad to learn that the room didn't live up to your expectations with the road noise and a deodorizer smell. In the future, if you're experiencing any issues like this, our friendly front desk staff would love to take care of them by moving you to a more quiet or less nasally offensive room! We are staffed 24/7 at the front desk, so please don't hesitate to reach out to us with any questions or concerns you may have.I hope you give us another chance and come see us again soon. We would love to take another shot at impressing you!

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was great!
Se hospedó 1 noche en octubre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 10 oct. 2023
Thank you for your awesome review of your stay with us! We hope to see you again soon!

10/10 Excelente

Jeff

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Breakfast and Happy hour were exceptional! Along with rhe staff.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Jeff!Thank you for the excellent review. We look forward to seeing you in the future!Thank you!

8/10 Bueno

Edwin

Viaje en pareja
The staff was awesome. The building looks like an apartment lol
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Edwin!We are glad you enjoyed your stay and were impressed with the staff. Hope to see you again soon!Thank you!

8/10 Bueno

Deanne

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pool hot tub beautiful property clean
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Deanne!Thank you for the review. I'm glad you enjoyed your stay with us. I hope you come back soon so we can turn that 4 into a 5! :)

10/10 Excelente

Marsha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super convenient location but off of the freeway enough to be quiet. Staff was friendly and breakfast was very good.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Marsha!Thank you for the excellent review. We look forward to seeing you in the future!

10/10 Excelente

kavita

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, staff and facility.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Kavita,Thank you for the excellent review. We look forward to seeing you in the future!

6/10 Aceptable

RYAN

No le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Ryan!I'm sorry you had some issues during your stay. I'd love to hear how we can better serve our guests and what issues you ran into. Feel free to contact me at the hotel anytime to discuss.Thanks Ryan - We appreciate you giving us the opportunity to serve!

6/10 Aceptable

Brian

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
The shower had a glass sliding door and it looked like someone broke one of the doors and hotel staff put in a shower curtain rod and curtain to enclose the rest of the shower, so when taking a shower the curtain was always sticking to you. It felt like you were staying in a 25$ a night hotel. We pay extra to stay in nice hotels and to have this was disappointing.
Se hospedó 1 noche en agosto de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Brian,I apologize for the issue you ran into with your stay. The room in question does have a new shower door coming for it, but I'm sorry you had to deal with this on your visit.We hope you come stay with us again so we can impress you!Thank you!

10/10 Excelente

Nancy, Anacortes

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is in excellent condition inside and out. There’s a bit of road noise, though.
Se hospedó 1 noche en agosto de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Nancy,Thank you for the excellent review. We look forward to seeing you in the future!

10/10 Excelente

Carrie

Le gustó: Condiciones de la propiedad
Nice
Se hospedó 2 noches en agosto de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Carrie!Thank you for the great review! I'm glad you enjoyed your stay and hope you come back to visit us again.

10/10 Excelente

Peggy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Stayed in king suite and it was very nice. Best hotel bed I’ve ever slept in. Front desk staff was amazing.
Se hospedó 1 noche en agosto de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Peggy!Thank you for the excellent review! I'm so glad you enjoyed your stay and hope you come back to visit us soon!

8/10 Bueno

eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Eric!Thank you for the review. I hope you come back to visit us again so we can turn that 8 into a 10!

10/10 Excelente

Dennis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was a quick stop for the night on a road trip. Hotel was right next to freeway. Very clean and comfortable. Also free breakfast.
Se hospedó 1 noche en agosto de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Dennis!Thank you for the great review. We appreciate your loyalty and hope you come visit us again soon.

10/10 Excelente

Dennis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Thank you for the review!! Come visit us again soon so we can continue to impress you. :)

10/10 Excelente

Alisia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and comfortable. Easy check in
Se hospedó 1 noche en agosto de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Alisia!Thank you for the review. We appreciate your loyalty and hope you'll come by to visit us again soon. :)

10/10 Excelente

Sue

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean hotel with friendly staff, located close to excellent dining options and beautiful scenery.
Se hospedó 1 noche en julio de 2023
Respuesta de Michelle Becker, Front Office Manager, el 26 sept. 2023
Hi Sue!Thank you for the excellent review. We appreciate your loyalty and hope you'll come back to visit us again!

10/10 Excelente

Michael

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Yelena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Marty

Se hospedó 2 noches en julio de 2023