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Opiniones de Hawthorn Suites by Wyndham College Station

2.5 out of 5
Hawthorn Suites by Wyndham College Station
1010 University Dr E, College Station, TX

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 542 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 277 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 99 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 39 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 44 de 1001 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.6/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Demetrio

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022

8/10 Bueno

irma p

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estancia agradable para una noche desayuno muy básico y si está ya poco antigua la propiedad
Se hospedó 1 noche en octubre de 2021
Respuesta de Front Desk, el 18 oct. 2021
Thank you for your feedback! hope you stay with us again in the future

2/10 Terrible

lury

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de Katie P. , el 29 sept. 2021
Dear Luxy, Thank you for your feedback. We are so sorry to hear that your stay was less than satisfactory. We hope that you will give us another chance in the future to make it right for you!

10/10 Excelente

Maria

Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Si
Se hospedó 2 noches en julio de 2021
Respuesta de Front Desk, el 17 jul. 2021
thank you for your feedback!

8/10 Bueno

catherine

Le gustó: Limpieza y servicio y personal
The price point was fair. Facility is tired-needs paint/carpet refresh. Staff friendly. Functional for the price. Neighbors plumbing very noisy.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Jessica

Viaje familiar
No le gustó: Servicios
The room was definitely not as pictured. The overall cleanliness of the room was extremely poor. Many stains and a large tear on the couch. Mattress on the pull out sofa was very uncomfortable and made sleeping almost impossible.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Betty

Viaje familiar
Le gustó: Servicio y personal
Carpet was very dirty. Stale smell on 2nd floor. Hotel staff was very helpful and polite.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Glenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All was great except the shower needs to be replaced.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Edgar

Viaje familiar con niños
The staff was very helpful with us. After a request for an AC filter change, the front desk lady came and noticed our room had a slight smell, so she moved us to another room on her own merit. That's great customer service. The older lady in charge of the breakfast was amazing. She really puts her heart and soul into the food she prepares. It was a great stay, we will definitely come back again!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Roderick

Se hospedó 1 noche en abril de 2024

4/10 Malo

Dianna, Clute

Viaje familiar con niños
No le gustó: Limpieza
Sheets had not been changed out. My sheets had vomit on them.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Changdae

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Steven

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jessica

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice stay
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Taylor

Viaje en pareja
No le gustó: Servicio y personal y servicios
The room did not seem clean. It might just be that it was outdated, but there was a musty smell that didn't seem to go away. Staff at check in was not even slightly friendly. Check out staff was much better. Not a place I am likely to stay again. Not because any specific experience. Just unimpressed.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk , el 1 abr. 2024
Thank you for taking the time to rate our establishment. Your feedback is important to us. We hope that you will choose to stay with us again if ever in the area.

10/10 Excelente

Liesa

All was good except they did not clean my room on Saturday morning. My event didn’t start until 11:00 so when housekeeping knocked I answered and she went to another room. No I didn’t want her in there while I was getting dressed. When I returned to change that evening my room hadn’t been cleaned so as I left for another event I let the lady at the desk know and she told me that since I didn’t let her clean at that time my room would not get cleaned and sure enough when I returned later that night it wasn’t so I will not make reservations there again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk , el 1 abr. 2024
We are sorry to hear that your stay with us was less than satisfactory. We are diligently working on all the issues mentioned above and we are excited about full renovations beginning in May. We hope that you would give us another chance to serve you better when renovations are complete. Thank you for taking the time to leave your feedback.

8/10 Bueno

Lesley

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Epifania

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is in a great location! The early breakfast was a great convenience as it saved me time!
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk , el 1 abr. 2024
Thank you for taking the time to leave us a great rating and great feedback. We are pleased you enjoyed your stay with us. We hope you would choose to stay with us again in the future.

10/10 Excelente

DONALD

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
quiet safe easy parking room was clean and very easy to get to. staff was helpful Yolanda was very nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk , el 1 abr. 2024
Thank you for taking the time to leave us a great rating and great feedback. We are happy to hear that your stay with us was a pleasant one. We hope you would choose to stay with us again in the future.

10/10 Excelente

noemi

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk , el 1 abr. 2024
Thank you for taking the time to leave us a great rating. We hope you would choose to stay with us again in the future.

10/10 Excelente

Esmeralda

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay at this place was excellent!! The guy at the front desk was really nice, he helped me with everything I needed.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk , el 1 abr. 2024
Thank you for taking the time to leave us a great rating as well as the awesome feedback. We are happy to hear your stay with us was pleasant. We hope you would choose to stay with us again in the future.

8/10 Bueno

Roberto

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk , el 1 abr. 2024
Thank you for taking the time to rate our establishment. We appreciate you and the time you took for us.

8/10 Bueno

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient to TAMU. Hotel sits back from roadway, so it is quiet. Breakfast buffet has everything you need, but the layout is awkward. You have to look for utensils, condiments, etc, but it is all there.
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk , el 1 abr. 2024
Thank you for taking the time to leave us a good rating along with the great feedback. This helps us to better serve our guests. We are due to start full renovations in May so the breakfast issue you spoke will be resolved. We hope you would choose to stay with us again in the future.

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk staff was friendly
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk , el 1 abr. 2024
Thank you for taking the time to rate and review our establishment. We appreciate you and the time you took for us. We value our guests and their opinions.

8/10 Bueno

David

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Honestly, the staff makes it shine. One thing however, there was not one usb charging plug around, not on the lamps, clock or wall outlets. Come on... in this day and age... really?? Such a simple, low cost fix to make. And in a handicap room please have a convenient place for towel NEAR the shower/tub. Thanks.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk , el 1 abr. 2024
Thank you for taking the time to leave us your feedback. This is a great way for us to know how to better serve our guests. We are excited to start full renovations in May and hope you will give us a chance to better serve you when renovations are complete.

8/10 Bueno

Jacqueline

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great location
Beds were very comfortable. Lots of different types (firmness) of pillows on each bed. Location to campus was excellent (maybe 10 mins to athletics area and less than 5 to shopping/restaurant/bar area). Staff was very friendly. We were able to check in early. Rooms showed some wear and tear, but mostly cosmetic which didn't affect us at all.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Mayra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient location. Many restaurants near by. Spacious rooms. However, the breakfast was not that great.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

David

Le gustó: Limpieza y servicio y personal
Your front desk staff were super friendly and kind! What I would have preferred was a hotel bar like the hotel next this location plus more breakfast options. Overall it was a great stay.
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Tina

Viaje familiar
Le gustó: Servicio y personal y servicios
Staff was great. Loved the 2 room suite. We got a great deal on the room for 2 nights during an ice storm. The breakfast was awful, but we brought our own & the room had a microwave & refrigerator.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Lorraine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mamasota360 was pleased 😀
Very clean
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Nanci

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
clean but too strong an odor.
all the staff were awesome. great location. very clean looking, but did not smell clean. a friend arrived 2 hours earlier. when he came down to meet me I was so happy to see him. Big impression was he smelled like he purchased and overapplied some cheap cologne. We went out and had dinner and that smell persisted. upon arriving to my room, after supper, I realized that the room smelled just like him. Whatever you are using to "freshen" the air is too oily and way over powering. So much so that it was hard to sleep that night with to strong odor. wrong choice, or over application, not sure which. Clorox wipes smell better and cleaner...not just a cover up smell over smell. Again, it was everything and more one would want in an overnight stay; just too much smell. Enough so that I will look for some place else to stay next time.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Rosquely

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great room
We loved the room. Very comfortable and great amenities. The bed and pillows are very comfortable also.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

lissette

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The space and design of the room was perfect for my family of 6.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Ronald

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Scott, Amarillo

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Average
The room was average. We wanted it for the suite, two separate areas. The door separating the two areas had slats, not a solid door. The sink was cracked and the curtains did not close. We could hear people walking on the floor above us. The breakfast was average.
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Mona

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Miguel

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mona

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mariainez

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Mariainez

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Rhonda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Placida

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very pleasant and helpful.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

elaine, Needville

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is the 3rd visit here and we love the location and the rooms here
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cleveland

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel that we chose to stay at was great ..the staff was good..the breakfast was excellent ..having social night on Wednesday is something that I never seen before at a hotel I chose a good night to come .Having 2 tvs in my room was great.Overall stay was excellent. Will be back again.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. The room was very clean and bed was comfortable.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Angie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will stay again
Very cozy. Love the fact that I would lower the air conditioning below what normal hotels allow you.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Rani P

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable
Se hospedó 1 noche en noviembre de 2023