The staff that I interacted with were all very friendly and helpful so this review is not reflective of the folks who helped me on April 3 and 4. This review is mostly intended to point out the cleanliness of my room which was subpar. I did not bring it to the attention of the front desk because I did not want to sound cranky. But it is worth noting that many surfaces, including the TV the desk, the microwave, the door handle the luggage caddy all had spots or smudges, or a film of some sort, which was very offputting and felt very unsanitary.