Exterior
Ver disponibilidad

Opiniones de Holiday Inn Express Columbus Airport - Easton, an IHG Hotel

3 out of 5
Holiday Inn Express Columbus Airport - Easton, an IHG Hotel
3030 Plaza Properties Boulevard, Columbus, OH

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 386 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 275 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 146 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 87 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 107 de 1001 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

7.2/10

Servicios

8.0/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Julio Cesar

No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Catherine, el 3 ene. 2024
Thank you for your rating and review. It was a pleasure to serve you and we apologize for your concerns as we see the rating is less than we deem satisfactory. We hope to see you again in the future.

10/10 Excelente

Litzahaya Amor

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
👍
Todo excelente
Se hospedó 4 noches en diciembre de 2023
Respuesta de Catherine, el 13 dic. 2023
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

4/10 Malo

JUAN

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Catherine, el 3 ago. 2023
Thank you for your rating. It was a pleasure to serve you and we would love to hear from you since your review is lower than our expectation. We hope to see you again in the future.

6/10 Aceptable

Francisco

Se hospedó 3 noches en marzo de 2023
Respuesta de Catherine, el 11 abr. 2023
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

2/10 Terrible

Angel

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023
Respuesta de Catherine, el 17 abr. 2023
Thank you for your rating and review. We apologize your stay was less than stellar and offer you to call and discuss any concerns with our GM. We hope to have another opportunity to serve you again in the future.

10/10 Excelente

jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Alberto

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Muy amable el personal. Una pequeña mala experiencia con la limpieza. Pero lo demás muy bien.
Se hospedó 1 noche en junio de 2022
Respuesta de Catherine, el 9 jun. 2022
Thank you for your rating and review. It was a pleasure to serve you and we will share your comments with our leadership team. We hope to see you again in the future.

8/10 Bueno

Nubia Sofia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en enero de 2018

8/10 Bueno

Glenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Catherine, el 17 may. 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Excelente

christy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place
Se hospedó 2 noches en mayo de 2024
Respuesta de Catherine, el 13 may. 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean!!!
Se hospedó 1 noche en mayo de 2024
Respuesta de Catherine, el 13 may. 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

8/10 Bueno

kerri

Viaje familiar
Le gustó: Servicio y personal y servicios
Wasn't to impressed with the black mold in the shower. Staff was great, coffee was nice. Should offer brown bag breakfast if have to leave early in the morning.
Se hospedó 1 noche en mayo de 2024
Respuesta de Catherine, el 13 may. 2024
Thank you for your rating and review. It was a pleasure to serve you and your comments will be shared with our leadership team. We hope to see you again in the future.

2/10 Terrible

Emmett

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I was given a two gueen beds I had reserved a king bed the mattress in this was very old had to try and sleep in the middle of the bed so I wouldn’t fall out never use again
Se hospedó 1 noche en mayo de 2024
Respuesta de Catherine, el 13 may. 2024
Thank you for your rating and review. It was a pleasure to serve you and we apologize for the concerns mentioned. We hope to have another opportunity to serve you again in the future.

10/10 Excelente

Chenguang, Columbus

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like it, it makes my day!
Se hospedó 3 noches en mayo de 2024
Respuesta de Catherine, el 8 may. 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Excelente

Connie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Catherine, el 7 may. 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Excelente

Julian Reid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Catherine, el 7 may. 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Excelente

Johnny

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Profesional staff and very clean
Se hospedó 1 noche en abril de 2024
Respuesta de Catherine, el 7 may. 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

2/10 Terrible

Melissa

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had reserved two beds and when we went to check in we only received one bed in the room because they were already taken
Se hospedó 1 noche en abril de 2024
Respuesta de Catherine, el 29 abr. 2024
Thank you for your rating and review. It was a pleasure to serve you and we apologize for the mentioned concerns. We will share them with our leadership team and hope to have another opportunity to serve you again in the future.

10/10 Excelente

Dawn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a clean hotel and the staff was very nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Catherine, el 24 abr. 2024
Thank you for your perfect rating, It was a pleasure to serve you and we hope to see you again in the future.

2/10 Terrible

Melissa

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Catherine, el 24 abr. 2024
Your rating is below what we deem as acceptable, we apologize for any concerns you had during your time with us. Please feel free to reach out to further discuss.

10/10 Excelente

Chad

Se hospedó 1 noche en abril de 2024
Respuesta de Catherine, el 9 may. 2024
Thank you for your perfect rating. It was a pleasure to serve you and we hope to see you again in the future.

8/10 Bueno

Yuko

Se hospedó 1 noche en abril de 2024
Respuesta de Catherine, el 8 may. 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Excelente

Steve

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kept my car and nice place to stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Catherine, el 10 abr. 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Excelente

Myesha

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall it’s a wonderful place to stay
Se hospedó 4 noches en marzo de 2024
Respuesta de Catherine, el 2 abr. 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

8/10 Bueno

Jimmy, Little Ferry

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Good service Good staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Catherine, el 1 abr. 2024
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Excelente

Tina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly and helpful. Room is clean. Comfortable beds.
Se hospedó 1 noche en marzo de 2024
Respuesta de Catherine, el 26 mar. 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

6/10 Aceptable

Megan

Se hospedó 1 noche en marzo de 2024
Respuesta de Catherine, el 22 mar. 2024
Thank you for your rating. It was a pleasure to serve you and we hope to see you again in the future.

6/10 Aceptable

Charles

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The room was nice, but the common areas were dirty, and the breakfast was very limited and not freshly cooked.
Se hospedó 2 noches en marzo de 2024
Respuesta de Catherine, el 22 mar. 2024
Thank you for your rating and review It was a pleasure to serve you and we apologize for the concerns you had during your time with us. We will share your comments with our leadership team and hope to see you again in the future.

10/10 Excelente

richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Catherine, el 18 mar. 2024
Thank you for your perfect rating. It was a pleasure to serve you and we hope to see you again in the future.

8/10 Bueno

Benjamin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to airport so there is some noise but not too bad
Se hospedó 2 noches en marzo de 2024
Respuesta de Catherine, el 12 mar. 2024
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

2/10 Terrible

Angela

No le gustó: Limpieza y servicio y personal
Charged $400 to my account for one night
Se hospedó 1 noche en marzo de 2024
Respuesta de Catherine, el 11 mar. 2024
Thank you for your rating and review. Please follow up with us directly.

8/10 Bueno

Lee Ann

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable beds and pillows love they have dove for there shampoo soap. The only negative no towels in the pool area. And breakfast was amazing more than a continental breakfast they had eggs beacon.
Se hospedó 1 noche en marzo de 2024
Respuesta de Catherine, el 11 mar. 2024
Thank you for your rating and review. It was a pleasure to serve you and we will share your comments with our leadership team. We hope to serve you again in the future.

6/10 Aceptable

Sarah

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
The hotel lobby was very clean but when we got to our room we found 2 little cartons of milk left beside of the heater.
Se hospedó 2 noches en febrero de 2024
Respuesta de Catherine, el 5 mar. 2024
Thank you for your rating and review. It was a pleasure to serve you and we apologize for your concerns. We will pass them along to our leadership team and we hope to see you again in the future.

6/10 Aceptable

Victoria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was nice and comfortable, and the area was convenient and safe. My booking was only for one night, and now that I'm home I see that they put an extra $100 hold on my bank account at check-in (and didn't tell me - I called and they said that they have a sign on the desk explaining it), and that this charge may not be returned for up to 14 days. I understand the reasoning, but it would be really helpful if Expedia published this because I could have very easily been traveling on a much smaller budget and not have been able to accommodate this charge. Also, the charge was about the same as my entire reservation cost - it's ridiculous. End rant, haha.
Respuesta de Catherine, el 27 feb. 2024
Thank you for your rating and review. It was a pleasure to serve you and apologize for your concerns. We will share your comments with our leadership team and we hope to see you again in the future.

8/10 Bueno

Claudia, cody

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bed comfortable bathroom very clean and updated breakfast good and has a variety. Like the passenger pickup from the airport.
Se hospedó 1 noche en febrero de 2024
Respuesta de Catherine, el 26 feb. 2024
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

8/10 Bueno

Christina

Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Catherine, el 22 feb. 2024
Thank you for your rating. We hope to see you again in the future.

10/10 Excelente

Shaunaugh

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Catherine, el 12 feb. 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

6/10 Aceptable

Marcos

Se hospedó 1 noche en febrero de 2024
Respuesta de Catherine, el 22 mar. 2024
Thank you for your rating. It was a pleasure to serve you and we hope to see you again in the future.

2/10 Terrible

Nicholas

Se hospedó 1 noche en febrero de 2024
Respuesta de Catherine, el 22 mar. 2024
Thank you for your rating. It was a pleasure to serve you and we hope to see you again in the future. Your rating is below what we consider acceptable, feel free to reach out to us to further discuss.

10/10 Excelente

Joe N Nancy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room is spacious and comfortable.
Se hospedó 1 noche en enero de 2024
Respuesta de Catherine, el 1 feb. 2024
Thank you for your perfect rating and review It was a pleasure to serve you and we look forward to seeing you again in the future.

2/10 Terrible

Tasha

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
We did not have a shower curtain. Our door keypad did not work and no one could fix it so someone had to stay in the room at all times or we would be locked out of our room. The housekeeping manager informed us and other concerned paying customers that she did not have food in the back to put out. No eggs, yogurt, bagels, etc. She herself was kind but couldn't fix the problem. Only one person took a shower and there was no hot water only room temp. I left my phone number at the front desk for the manager that we were not allowed to talk to on the weekend because they were not working and did not receive a phone call today even though we were told they would be in at 6:30 am. I waited for a phone call in hopes to recieve help and now I am writing this review at 7:30 pm on Monday evening even though our stay ended Sunday morning.
Se hospedó 1 noche en enero de 2024
Respuesta de Catherine, el 30 ene. 2024
Thank you for your rating and review. It was a pleasure to serve you and we apologize for your concerns. Our operation manager tried to call the number left yesterday at 2:45pm, but couldn't get through because the phone wasn't accepting calls at that time. Please feel free to reach out to us at anytime to further discuss.

6/10 Aceptable

Jennifer

Le gustó: Limpieza y servicio y personal
The bathroom sink was clogged and didn't drain. The room refrigerator was turned off so it was hot and would not cool down. The breakfast tables were all shakey. Just needs some general maintenance with some attention to detail.
Se hospedó 1 noche en enero de 2024
Respuesta de Catherine, el 29 ene. 2024
Thank you for your rating and review. It was a pleasure to serve you and your comments will be shared with our leadership team. We apologize for your concerns and hope to have another opportunity to serve you again in the future.

6/10 Aceptable

Mary E.

Viaje en pareja
Le gustó: Servicio y personal
The bed needed replaced.
Se hospedó 1 noche en enero de 2024
Respuesta de Catherine, el 25 ene. 2024
Thank you for you rating and review. It was a pleasure to serve you and we will look into your comments. All the best and we hope to have another opportunity to serve you again in the future.

10/10 Excelente

Joshua

Se hospedó 1 noche en enero de 2024
Respuesta de Catherine, el 25 ene. 2024
Thank you for your perfect rating. It was a pleasure to serve you and we hope to see you again in the future.

8/10 Bueno

Donald

Le gustó: Servicio y personal y condiciones de la propiedad
The only negative is the TV channel selection is very limited. Everything else was great.
Se hospedó 1 noche en enero de 2024
Respuesta de Catherine, el 23 ene. 2024
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Excelente

Nancy

Se hospedó 5 noches en enero de 2024
Respuesta de Catherine, el 22 ene. 2024
Thank you for your perfect rating. It was a pleasure to serve you and we hope to see you again in the future.

4/10 Malo

Martin

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room did not smell good and I believe the comforter was not cleaned, had stains on top surface
Se hospedó 1 noche en enero de 2024
Respuesta de Catherine, el 18 ene. 2024
Thank you for your rating and review. It was a pleasure to serve you and we apologize for your concerns. We will pass along your comments to our leadership team and we hope to see you again in the future.

10/10 Excelente

Babette

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was great! friendly, kind, caring and professional!
Se hospedó 1 noche en enero de 2024
Respuesta de Catherine, el 17 ene. 2024
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

6/10 Aceptable

Brandon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The heater in room 326 was extremely loud when on and woke me up multiple times throughout the night
Se hospedó 4 noches en enero de 2024
Respuesta de Catherine, el 16 ene. 2024
Thank you for your rating and review. We apologize for the concerns you mentioned and will share with our leadership team. We hope to have another opportunity to serve you again in the future.

4/10 Malo

Lisa

Se hospedó 1 noche en enero de 2024
Respuesta de Catherine, el 17 ene. 2024
Thank you for your rating. Since you rated us below what we consider acceptable, please accept our apologies and feel free to call in to further discuss if you choose. Regardless we hope to serve you again in the future.