Hello José Héctor,Nos alegra saber que disfrutaste de la atención de nuestro personal durante tu estadía. ¡Esperamos recibirte de nuevo en el futuro para brindarte una experiencia aún mejor!

Thank you for staying out our hotel as well as giving your greatly appreciated feedback. We will take the need action in correcting the inconvenience you encountered. We hope if in the event you were to return to Columbus you would choose to stay with us again. Thank you

Thank you for staying with us and sharing valuable feedback to our loyal customers. Based on you feedback, I can point out that you found what you were looking for from this hotel. We are glad that your stay was pleasant and peaceful. We look forward to seeing you again with the assurance of providing the best hospitality services for your future stays.

Dear Guest, Thanks for taking the time to leave us your feedback. Without looking up your reservation I can’t be certain but it sounds like the charge you are referring to is actually the incidental authorization we require for all guests. If you paid hotels.com then we would not have your cc info on file and whomever checks in is required to provide a form of payment for the incidental fee. That thing is released after check out and can take up to 14 days to be returned. Please let me know if you have any questions. Thank you for staying with us and I hope that you will stay with us again in the future. Please let me know if you have any questions. Thank you

Dear guest, thank you for taking the time to tell us about your experience with us. It is always a pleasure to receive a positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here, at this hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Gracias por la reseña.

Hello Tamami,We are thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another wonderful experience.

Hi Sarah,Thank you for taking the time to leave us a review. We appreciate your kind words about our great location and comfortable beds. However, we regret the cleanliness issues you encountered with the carpet/floors. We take cleanliness seriously, and we will address this with our housekeeping team to ensure improvements are made.We appreciate your feedback and hope to have the opportunity to welcome you back in the future for an even better stay.

Hi Netra,Thank you for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience, particularly with the attentive and thorough service provided by our staff.It's wonderful to know that our on-site attendant was able to assist you in a helpful and satisfactory manner. Providing exceptional customer service is a top priority for us, and we're thrilled that you felt well taken care of during your stay.We're also pleased to learn that you appreciated the convenience of our extended parking options and airport shuttle service. Offering these amenities is an important part of delivering a seamless and hassle-free experience for our guests, especially those traveling by air.Your feedback is invaluable as it helps reinforce the areas where we are succeeding in meeting and exceeding our guests' expectations. Reviews like yours motivate us to continue providing the high level of service and hospitality that our customers deserve.Thank you again for your kind words. We look forward to welcoming you back the next time your travels bring you to our area, and we will strive to deliver an equally outstanding experience.

Hi Tiffany,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hello Robin, We appreciate you choosing to stay with us. Please feel free to contact us directly with any feedback you may have from your stay. We value your input to improve our services for future guests.

Hello Michael D.,We're thrilled to hear that you enjoyed our breakfast, room, and convenient location! Your feedback on the room's cosmetic details and parking availability is appreciated for our continued enhancement. We value your experience and look forward to welcoming you back in the future. Thank you!

Hi Thomas,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Ping,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hello Jonathan, We appreciate you choosing our hotel for your stay. If you have any concerns or feedback, please don't hesitate to contact us directly. We hope to welcome you back in the future for an improved experience.

Hello Elizabeth Celia, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

Hello Paige,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hi Julian,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

Hi Stephanie,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Amanda, We appreciate you choosing our hotel for your stay. Please do not hesitate to reach out to us directly with any feedback you would like to share, so we can ensure your next visit is even more enjoyable.

Hi Victoria,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

Hi David,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hi John,Thank you for your positive feedback about your recent stay at our hotel. We're thrilled to hear that everything, from check-in to check-out, went smoothly and that you found your standard hotel room to be very comfortable. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad we met your expectations in this regard.We're delighted to hear that our location provided easy access to the German Village neighborhood, which you found lovely. Exploring the local neighborhood can often give you a better feel for the city and its unique character.We appreciate your comment about our hotel being an affordable alternative to the Conference Center hotels. We strive to offer competitive pricing without compromising on quality and comfort.Regarding transportation, we understand that the bus frequency may not be as frequent as in cities like NYC. However, we're glad you found alternative options such as Lyft cars and electric scooters available in the area. These options can provide convenient and flexible transportation choices for getting around the city.Thank you for taking the time to share your experience, and we hope to have the pleasure of welcoming you back on your next visit to the city.

Hi Candace,Thank you for your feedback regarding your recent stay at our hotel. We're delighted to hear that our staff provided superb service and that your room was clean and comfortable. We strive to ensure that our guests have an enjoyable and comfortable experience, and we're glad that we met your expectations in these areas.We appreciate your comment about the breakfast area being clean and not overcrowded, despite its small size. Offering a clean and pleasant breakfast experience is important to us, and we're glad that you were able to enjoy it.We understand that parking can be a challenge in downtown areas, and we apologize for any inconvenience caused. We strive to provide parking options for our guests, and we will take your feedback into consideration as we continue to improve our services.Regarding security, we take the safety and well-being of our guests seriously. We have measures in place to ensure a secure environment, and we continuously evaluate and enhance our security protocols to provide peace of mind for our guests.Thank you for sharing your thoughts with us. We value your feedback, and we hope to have the opportunity to welcome you back for another positive experience in the future.

Hello Mary, We regret to hear about the inconvenience you experienced. Your feedback is valuable and will be shared with our team for improvements moving forward. Thank you for bringing this matter to our attention.

Hi Carol,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Matthew,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

Hi Mark,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hi Michelle,Thank you for your wonderful feedback regarding your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience from check-in to check-out.Our team strives to provide exceptional service, and we are delighted to know that our staff was accommodating and friendly throughout your stay. We will be sure to pass along your kind words to our team members.We are also pleased to hear that you enjoyed our delicious breakfast offerings. We believe that starting the day with a satisfying meal is important, and we are glad that our breakfast met your expectations.Thank you for your kind words and for choosing our hotel. We look forward to welcoming you back on your next visit. If there is anything else we can assist you with or if you have any further comments, please feel free to reach out to our customer service team.

Hi Mileah,Thank you for sharing your feedback about your recent stay at our hotel. We understand the frustration caused by encountering ants in your bathroom. We take issues like this seriously and have processes in place to address these types of situations promptly. We will investigate the matter further and take immediate action to resolve the issue to prevent any recurrence.Additionally, we apologize for the disturbance caused by the noise from the guests in the room above yours. We strive to provide a peaceful and comfortable environment for all our guests. We will remind our staff to monitor noise levels and address any disturbances promptly to ensure a more serene atmosphere for everyone.Thank you for choosing our hotel, and we hope you will consider giving us another chance in the future to provide you with a more pleasant experience.

Hi Aubrey,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience and that our accommodations exceeded your expectations.We're delighted that you found your room to be very clean and nice, and that the bed provided exceptional comfort. Maintaining a clean and comfortable environment for our guests is a top priority, and we're glad that it contributed to your overall satisfaction.It's fantastic to know that everything smelled clean and that you enjoyed a quiet stay. We understand the importance of a peaceful environment for our guests' relaxation, and we're pleased that we were able to provide that for you.We appreciate your kind words and are honored that you plan to return in the summer. We look forward to welcoming you back and providing you with another exceptional stay. If there is anything we can do to enhance your future visit, please don't hesitate to let us know.Thank you again for your feedback and for choosing our hotel. We can't wait to see you again!

Hi Amber,Thank you for providing feedback on your recent stay at our hotel. We apologize for the unpleasant smell near the elevators and in the hallways. We understand the discomfort this may have caused, and we will take steps to address this issue and ensure a more pleasant environment for our guests.We also apologize for the condition of the first room you were initially assigned, including missing lamp shades and stained ones. This is not up to our standards, and we apologize for any inconvenience caused. We are glad to hear that our front desk staff was helpful and promptly moved you to a cleaner room.We appreciate your understanding regarding the time it took for the doors to close to the room. Your safety is important to us, and we will review our security procedures to ensure that doors close efficiently and provide a sense of security for our guests.We are glad that housekeeping responded promptly to your request for a working iron and provided you with an alternate one. As for the lukewarm water temperature in the shower, we understand the importance of providing hot water for our guests' comfort, and we will address this issue to ensure that the water temperature is properly regulated.We are pleased to hear that you found the location of the hotel to be convenient, with many eating options and proximity to the German district. We strive to provide a convenient and enjoyable experience for our guests, and we are glad that we met your expectations in this regard.Thank you for your feedback. We hope that you will consider giving us another opportunity to provide you with a significantly improved stay in the future.If there is anything else we can assist you with or if you have any additional comments, please feel free to reach out to us directly. We value your feedback and the opportunity to make amends.

Hello Sara,We appreciate your feedback about the cleanliness and breakfast. Regarding the hold on your account, we apologize for any inconvenience this may have caused. We advise guests to double-check their payment method upon check-in to avoid unexpected charges. We will address the issue with the hand soap and lack of washcloths with our housekeeping team for improvement. Thank you for bringing these matters to our attention.

Hello Kristy,We're glad to hear you found our hotel conveniently located near downtown. Your feedback is appreciated as we strive to offer a prime location for our guests to enjoy. Thank you for sharing your experience with us!

Hi Justin,Thank you for sharing your feedback about your recent stay with us. We apologize for the issues you experienced during your visit.We understand that the odor in the lobby and the condition of the initial room were not up to the standards we strive to maintain. We appreciate your patience as we worked to find a more suitable alternative for you, and we apologize for any inconvenience caused.Regarding the leaking bathroom faucet, we apologize for any inconvenience it may have caused. Our maintenance team will address this issue promptly to ensure it is resolved.We understand your disappointment, given the amount you spent on your stay. We appreciate your feedback, and we will use it to make improvements to our services and facilities.We value your feedback and appreciate the opportunity to address your concerns.Thank you for sharing your feedback with us, and we hope you will consider staying with us again in the future.

Hi Kara,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Nick,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Marc,Thank you for sharing your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you had a great experience with our front desk staff.We are glad to know that our hotel's location allowed for easy access to the uptown area, convention center, and Schmidts. We strive to provide convenience and accessibility to nearby attractions and amenities, and we are pleased that it met your expectations.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to enhance your experience or if you have any further feedback, please do not hesitate to reach out to us.

Hello Candace, We apologize for any inconvenience you experienced with the TV during your stay. We encourage guests to reach out to our front desk for immediate assistance with any technical issues they may encounter in their room. Your feedback will be shared with our team for further improvements. Thank you for bringing this to our attention.

Dear Guest, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address these issues with our team to ensure a smoother check-out process and better communication regarding key card concerns in the future. We are glad you found the room clean, comfortable, and quiet. Thank you for sharing your thoughts with us.

Hi Tracy,Thank you for sharing your positive experience during your spur-of-the-moment trip to Columbus. We're thrilled to hear that you had a great stay at our hotel and enjoyed your visit to the zoo.We're glad to know that the bed was comfortable and the room was spacious enough for you and your companion. It's great that you found the shower to have excellent water pressure, as we believe a refreshing shower is an important part of a comfortable stay.We're also pleased to hear that you enjoyed our breakfast offerings and found them to be very good. Providing a satisfying and enjoyable breakfast experience is important to us, and we're glad it met your expectations.Furthermore, we're glad that the hotel was quiet, as we understand that a peaceful environment contributes to a restful stay.Thank you for choosing our hotel for your trip to Columbus, and we appreciate your positive feedback. If there's anything else you would like to share or if you have any further comments, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Dear Valued Guest,We're thrilled to hear that you had a positive experience during your stay at our hotel. It's wonderful to know that our staff were friendly and helpful, and that you found the room to be cleaned daily and the overall hotel to be clean. Providing a clean and comfortable environment for our guests is a top priority, and we're glad we met your expectations in this regard.We're also pleased to hear that our location was convenient for you, with easy access to local bars, restaurants, and coffee shops. It's great to know that you found parking to be easy and had a good variety of options nearby.We appreciate your positive feedback about our breakfast. We strive to offer a satisfying and diverse selection of food to cater to different preferences, and we're glad you enjoyed it.Thank you for taking the time to share your experience. If there's anything else you would like to share or if you have any further comments, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Hi Adam,Thank you for your review and for taking the time to share your rating about your recent stay at our hotel!We are delighted to hear that you had a good experience and enjoyed most aspects of your stay. Providing our guests with a comfortable and accommodating experience is our top priority, and we are happy to know that we succeeded in meeting your expectations. Please don't hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Once again, thank you for choosing our hotel and for sharing your positive review. We await the opportunity to serve you again soon!

Hi Cytheria,Thank you for sharing your feedback about your recent stay at our hotel. We're glad to hear that you found our facility to be nice and that you received great service.We apologize if the parking situation was not up to your expectations. We understand that convenient and ample parking is important for our guests, and we will take your feedback into consideration as we evaluate and improve our parking facilities.We appreciate your positive comments about our overall facility and the service you received. It is our goal to provide a pleasant and comfortable experience for our guests, and we're delighted to hear that we met your expectations in this regard.If there's anything else you would like to share or if you have any further comments, please don't hesitate to let us know. We value your feedback and appreciate your patronage. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Hi Nikki,Thank you for taking the time to provide feedback on your recent stay with us.We sincerely apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we deeply regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.Once again, we apologize for any inconvenience caused, and we sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

Hi Jerrilynn,Thank you for your feedback about your stay at our hotel. We appreciate your positive comments regarding the comfort of the beds and the cleanliness of the room. We strive to provide a comfortable and clean environment for our guests, and we're glad to hear that we met your expectations in these areas.We apologize for the condition of the curtains on the door. We understand that ripped curtains can detract from the overall appearance of the room and may inconvenience guests. We will address this issue promptly with our maintenance team to ensure that the curtains are replaced or repaired as needed.Your feedback is important to us as it helps us identify areas for improvement. If there is anything else you would like to share or if you have any further questions or concerns, please feel free to let us know.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another comfortable stay in the future.

Hi Nirali H,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello CHINA KINSKI,Thank you for sharing your feedback on your recent stay with us. We are glad to hear that you found our hotel to be good. We strive to provide a positive experience for all our guests and we appreciate your kind words. If there is anything else we can assist you with in the future, please do not hesitate to let us know.

Hi Dan,Thank you for sharing your feedback about your recent stay at our hotel. We are glad to hear that you had a great overall experience during your three-day stay, despite the inconvenience of the elevator being out of order.We apologize for the inconvenience caused by the elevator being out of service. We understand that this may have been an inconvenience, especially being on the 4th floor. Your feedback is valuable to us, and we will work to resolve the elevator issue promptly to ensure the convenience and comfort of our guests.We appreciate your understanding and patience during this time. We are delighted that you still had a positive experience overall, and we hope that the other aspects of your stay met your expectations. Our team strives to provide excellent service and a comfortable environment for our guests, and we are pleased to know that you enjoyed your time with us.Thank you for choosing our hotel, and we look forward to welcoming you back in the future for another enjoyable stay.