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Opiniones de Motel 6 Columbus, OH

2 out of 5
Motel 6 Columbus, OH
5930 Scarborough Boulevard, Columbus, OH

Opiniones

5.6
Puntuación de 10, es decir, Excelente. Basada en 32 de 222 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 37 de 222 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 56 de 222 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 33 de 222 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 64 de 222 opiniones" "

5.6/10

Limpieza

6.2/10

Servicio y personal

5.6/10

Servicios

5.4/10

Condiciones de la propiedad

5.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Jorge E

Viaje de negocios
Sencillo de paso
Se hospedó 1 noche en febrero de 2020

2/10 Terrible

ERICK

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location is good. And that’s it. It’s off the road, so it feels safer, but this feeling faded as you enter the Motel. We had a music festival inspired bathroom event and needed our toilet unclogged. We made lunch which included 30 minutes of microwaving food, ate, got fed up and drove to Walmart, purchased a plunger, drove back to the hotel and fixed the issue ourselves. They still haven’t arrived to fix our issue. This is all to say nothing about the, what we assume is blood splatter in the bathroom sink area. This motel has all the charm of the Bates motel. -again to say nothing about the blood splatter in the sink area. 3 of 5 lights work, which I guess is better than 1 or 2. You can’t convince me they didn’t buy the microwave at a garage sale, back in 1975. The East facing wall is newly painted orange, but nothing else is newly renovated, which again, makes sense if you think about the blood splatter. The whole entire motel is “non” smoking, but it’s all you can smell, on the sheets. During our Walmart run we also purchased a Glade plug-in to fix this smell, it worked, so I would give Glade Plug-in a 5 star review. The curtains are ripped, again, all this makes sense when you consider the blood splatter. You also can’t convince me the “blanket” on the bed isn’t a curtain, because it’s the exact same material……as the curtain. I think we accidentally booked a Hollywood slasher film set, and they just ran with it.
Se hospedó 4 noches en mayo de 2024

2/10 Terrible

Keisha

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing I like about it was dirty, noise, inconvenient. I would sleep in my car before sleeping there.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Andrea, Harrisburg

👍
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Darren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Brand Experience Team, el 21 may. 2024
Hi Darren,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Donna

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Our room didn’t have a working heater we slept ina 59degree room with no blanket just a sheet and a bedspread
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 27 mar. 2024
Hi Donna,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Malo

Aja

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Motel was dirty, we got moved rooms 3 times at check in because the rooms weren't clean. By the 3rd room, we were tired and ready to turn in so i used our body wash and a hand towel to clean counters and tables that were covered in dog hair and the toilet that had stains all over (poop stains) It was definitely a place to just rest/change near where our event was.
Se hospedó 2 noches en marzo de 2024
Respuesta de Nancy Y., el 20 mar. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Ashley

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Brand Experience Team, el 21 feb. 2024
Hi Ashley,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Hilary

Viaje con mascota, Viaje familiar, Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Roach motel. Dead and live roaches in the room. Sheets were filthy and had what can only be described as pubic hair all over them. Lobby was closed when I went to ask for a new room and the employee was sleeping. My mother in law, my self and my 2 kids slept fully clothed on top on the blankets. Had we not been driving all day and had the weather not been terrible, we would have left and went somewhere else.
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 7 feb. 2024
Hi Hilary,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excelente

Justin

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Fatimata

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Brandie

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza y servicios
Stuck 5 days due to weather. Staff was friendly, allowed our puppy and cat. Almost last day sheets slipped and when fixing noticed a gross stain on mattress cover that had not been washed. Floor was fairly dirty at check in as well. However they allowed a very late (3pm) checkout so we weren’t sitting out in the cold waiting to check in for our 6:30pm flight without an extra charge. Very thankful even if it was a little dirty.
Se hospedó 5 noches en enero de 2024
Respuesta de Brand Experience Team, el 30 ene. 2024
Hi Brandie,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Ezequiel

Se hospedó 1 noche en enero de 2024

2/10 Terrible

sudhir

Viaje con mascota, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The property has bed bugs and the rooms are very dirty. Linens and windows have all fallen apart. This shouldn't be allowed to exist.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 7 nov. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Leon

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
nothing
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 1 nov. 2023
Hi Leon,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Aceptable

Brian

No le gustó: Servicio y personal
Reception, the personality of a cold fish.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team , el 27 sept. 2023
Hi Brian, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

barbara

No le gustó: Limpieza y condiciones de la propiedad
This was an unsafe place. The sheets were stained and i was not sure my tires would be on my car when got up. The staff was nice but i can't imagine how anyone could feel safe working there.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team , el 27 sept. 2023
Hi Barbara, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excelente

Ashley

Viaje en pareja
Le gustó: Servicio y personal
It was ok
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 19 sept. 2023
Hi Ashley,Thank you for the perfect rating!!Lilith#Team6

6/10 Aceptable

Ashante

No le gustó: Servicios y condiciones de la propiedad
This place needs a serious update it's very run down
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 13 sept. 2023
Hi Ashante,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excelente

Maria

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
A place you can rest your head....nothing more
While I did not feel my safety was at risk, this propery is pretty shabby/run down. (Many people live there long term.) I was traveling through with a dog and all I needed is a place to rest my head, this place was fine. Everything was cleanly enough to sleep but is very run down and needs a complete revamp/mass cleaning. The front desk did call me and ask if I needed anything and if everything was "ok", which I thought was a nice touch for a super low-budget hotel. Close to lots of amenities and the freeway, but take a pair of flip flops.
Se hospedó 1 noche en agosto de 2023
Respuesta de Brand Experience Team, el 23 ago. 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Bueno

Kayla

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The room is decent for the price.
Se hospedó 1 noche en agosto de 2023
Respuesta de Nancy Y., el 17 ago. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Yanda

Se hospedó 1 noche en julio de 2023

10/10 Excelente

DaVon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great thanks
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 8 ago. 2023
Hi DaVon,Thank you for the excellent rating!Lilith#Team6

2/10 Terrible

Brant

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Bed bugs. I couldn’t sleep on the bed. I slept on the floor
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 27 jul. 2023
Hi Traveler, We would like to discuss your experience with you further and ask that you reach out to our Customer Care Team by using the Contact Us feature on our website. Kaur J. #team6

2/10 Terrible

Kimberly

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Anthony

Se hospedó 5 noches en julio de 2023

6/10 Aceptable

Sherrie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Was better than sleeping on the ground
Se hospedó 4 noches en julio de 2023

6/10 Aceptable

Sean

Not bad for the money, rooms were spacious, staff took much longer to initiate and complete check in then seemed necessary but overall everything was OK. did not like the fact that I had to give a $125 cash deposit upfront but I did get it back at check out the next morning.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 19 jul. 2023
Hi Sean,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Malo

Daisha

Se hospedó 3 noches en julio de 2023

4/10 Malo

Andrew

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en junio de 2023

2/10 Terrible

Billy

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bed was not changed. Hair, brown marks on bedding. Not enough towels,no room service. Could not check in till 3 not 5 minutes before.
Se hospedó 2 noches en junio de 2023
Respuesta de Nancy Y., el 15 jun. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Bad stay
At check-in I, I had to pay a deposit which I get, but because I had to pay it in cash. I ended up paying almost $100 extra. I got most of that back at check out. We tried all weekend to connect to the Wi-Fi it would never let us we were in a dead zone and couldn’t even get cell service. There was potholes in the entrance. The refrigerator is dirty on the inside. The only option for a shower was either freezing, cold or slightly iced cold. The pillows were thin and uncomfortable.
Se hospedó 4 noches en mayo de 2023
Respuesta de Brand Experience Team, el 6 jun. 2023
Hi Traveler,Thanks for your review, we really appreciate the support. Lilith#Team6

6/10 Aceptable

Dwight

Se hospedó 2 noches en mayo de 2023

2/10 Terrible

olivia

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Couldn’t hear the woman behind the desk. Very rude. Was told we couldn’t stay there because we looked too young despite showing our IDs. Horrible. Had to find a new hotel at 1 am.
Se hospedó 1 noche en mayo de 2023
Respuesta de Brand Experience Team, el 16 may. 2023
Hi Olivia,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

10/10 Excelente

Benjamin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

alexis

Viaje en grupo
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Room was dirty but had no problem switching it!
Se hospedó 1 noche en marzo de 2023
Respuesta de Nancy Y., el 12 abr. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Bueno

Jennifer, Collinsville

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The staff were very friendly but the door had a huge gap because it would not seal properly. With temperatures at freezing we had to use coats to plug the wholes.
Se hospedó 1 noche en marzo de 2023
Respuesta de Nancy Y., el 17 mar. 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Aceptable

Teresa

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Denise

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms but dog poop everywhere on the outside
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Denise

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Staff was nice, rooms are big and spacious
Se hospedó 1 noche en febrero de 2023

2/10 Terrible

Joi

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Sucks
The worst experience I've had in a hotel in a long time nasty room I mean nasty poop still in the toilet bugs everywhere trash everywhere found drug baggies everything
Se hospedó 1 noche en febrero de 2023
Respuesta de Brand Experience Team, el 15 feb. 2023
Dear Joi,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Dan J.#Team6

6/10 Aceptable

Justin

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
The 3rd shift worker, assisgned someone to my room while I was still occupying it and walked in my room with a key at midnight I was not happy!!
Se hospedó 2 noches en febrero de 2023
Respuesta de Brand Experience Team, el 15 feb. 2023
Dear Justin,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Dan J.#Team6

10/10 Excelente

sri

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excelent
Se hospedó 1 noche en enero de 2023
Respuesta de Nancy Y., el 24 ene. 2023
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excelente

michel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Respuesta de Nancy Y. , el 24 ene. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Aceptable

Brittany

No le gustó: Limpieza y condiciones de la propiedad
The whole time was “decent” the sheets seemed clean but that was about it. The floor was tracked up
Se hospedó 1 noche en diciembre de 2022
Respuesta de Nancy Y., el 24 ene. 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its a safe place and really clean
Se hospedó 1 noche en diciembre de 2022
Respuesta de Nancy Y. , el 24 ene. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excelente

Sim

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
good service
Se hospedó 1 noche en diciembre de 2022
Respuesta de Nancy Y. , el 24 ene. 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6