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Opiniones de Baymont by Wyndham Cookeville

2.5 out of 5
Baymont by Wyndham Cookeville
2021 East Spring Street, Cookeville, TN

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 260 de 842 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 294 de 842 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 141 de 842 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 82 de 842 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 65 de 842 opiniones" "

7.6/10

Limpieza

8.2/10

Servicio y personal

6.8/10

Servicios

7.2/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rodrigo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de Jennifer, el 16 feb. 2022
Thank you Rodrigo for the great review! We are very happy to hear that you enjoyed your stay with us!

10/10 Excelente

Rodrigo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de Jennifer, el 16 feb. 2022
We are so happy to hear that you enjoyed your stay with us!

10/10 Excelente

Rodrigo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Cassi, el 29 ene. 2022
Thank you for your stay. We look forward to your next visit!

10/10 Excelente

Rodrigo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Cassi, el 29 ene. 2022
We appreciate your feedback! Thanks, again, for choosing Baymont Inn and Suites.

10/10 Excelente

Rodrigo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Cassi, el 13 ene. 2022
Thank you for your feedback. We look forward to your next stay with us.

10/10 Excelente

Rodrigo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2021
Respuesta de Jennifer, el 8 dic. 2021
Thanks for the great review Rodrigo!

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en julio de 2021
Respuesta de Jennifer, el 23 jul. 2021
We are so happy to hear that you enjoyed your stay with us! Thanks for the great rating!

10/10 Excelente

shawna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice mountain views
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Lloyd

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the room was great the beds were comfortable and the room was clean easy access to Cookevile as well
Se hospedó 2 noches en abril de 2024

4/10 Malo

S###is

Viaje con mascota, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Staff was friendly.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Drew

Viaje de negocios
Hallways smelled like cigarettes, no towels in room on first night , Light switches didn’t work, Room key kept having to be reprogrammed.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Cheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms.quiet.close to where we needed to be. Would definitely recommend and stay again.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Ronaldo

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Bryce

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property location was on the side of a mountain which was nice. The room itself was horrible. Stains everywhere in bathroom and bedroom. The two beds were completely different. One bed was a spring mattress which was super uncomfortable and the other was a foam mattress. There was an empty can of something on the floor in the bedroom when we got there. There was pieces of onion skin laying on the floor in the bathroom. The sink wouldn’t drain because the drain plug was broken so we had to take it out. The included breakfast was waffles and twinkies which was disappointing because we had to go find breakfast elsewhere. Overall would never ever book this hotel again nor would I recommended this hotel to anyone.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Joseph

Le gustó: Condiciones de la propiedad
Se hospedó 15 noches en febrero de 2024

6/10 Aceptable

stephanie

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
When we checked in the child may 20 running the front desk told us our room number. He then continued to tell us we were on the upstairs. Which did not matter when we got to our room we were on the downstairs on the backside the room directly next to us had two dogs that were barking, the beds were good. The pillows were good. The ceiling had a lot of mold that they painted over the bathroom had a 1’ x 2’ piece of plaster missing from the ceiling. And again there was mold on the ceiling that was painted over and there was mold around the bathtub. The bathroom floor did not look like it has been washed in about two months. It served our purpose. We needed it for one single night, but I will not book here again.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Joseph

Le gustó: Limpieza y condiciones de la propiedad
I like the location and place
Se hospedó 11 noches en febrero de 2024

6/10 Aceptable

Alex

Viaje en pareja
No le gustó: Servicios
Great, comfy bed was the highlight of an otherwise tired property in need of renovation
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Amanda

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They technically have a pool and breakfast, but the pool is outside and the breakfast is only waffles, coffee, yogurt, box juice, cereal, and prepackaged donuts. The facility is old, relatively clean-though there was a stain on a sheet. It's the cheapest option in the area.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Kim

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place still hasnt paid me my deposit back

10/10 Excelente

Jeff

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Dan

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only thing had trouble getting up the steps an the be was good but way to high
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Michelle

No le gustó: Limpieza y condiciones de la propiedad
Owners weren’t friendly. It was old and dirty
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Michelle

Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Gopalakrishnan

Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Susan

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The room was nice. The phones didnt work in the rooms. We checked in on a monday and out on sunday and had no room service, had to ask for clean sheets and towels. We took out our own trash and had to ask for toilet paper.
Se hospedó 6 noches en enero de 2024

6/10 Aceptable

Pepe, COOKEVILLE

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The property wanted a $100 cash deposit. The hotel is good for the money but because of the deposit, I probably won't recommend.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Miccah

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice little gem
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Clifford

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Seth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

4/10 Malo

Holly

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The bed felt like the frame was broke or that it was to small for the size mattress that was on it… there was someone else’s dirty socks under the bed.. there was a line of black mold coming through the paper on the wall.. there was a dirty had print on the frame of the bathroom door.. there was hot water though! And when I asked for a couple extra towels, the man at the desk said he’d bring them up if I gave him a couple minutes, and he never did! There were 4 people in our room with only 3 sets of towels.. We stayed there in April of 2023 and it was a whole different experience this time around!
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Saul

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Charlie

Viaje de negocios
Property was convenient but a little dated.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jeffrey

Viaje familiar
Le gustó: Servicios
It seemed a bit out of the way and we had to take lots of back roads but the property itself was fine. There was a really good Mexican Restaurant right near the property in walking distance. The room was clean and comfortable.
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

timothy

Le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Tonya

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Don’t use your bank cord in their vending machines
The breakfast was terrible. Generic bland cereal, no milk, kids fruit punch for juice that was in a box. Basically no there there to eat. When I tried to get snacks from the vending machine, it froze my card because it was based out of a different state so my bank thought it was a fraudulent charge. That was on a Saturday. I was unable to get my card fixed until Monday and I was on vacation so I had to get my boyfriend to pay for the other hotel the next day.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jill

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Vincent

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
location
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Hannah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room had a balcony at no extra cost, the room was clean, bedding was exceptionally clean, not a single hair or lint fiber and I check very thoroughly. Bathroom was a little iffy we didn’t need to shower, maybe an update on the shower heads or some deep cleaning! Didn’t stink, staff was fast and friendly. Easy check in and easy check out.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Jeff

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Joey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wish there had been an elevator. I am on oxygen and it was difficult dragging the oxygen tank up and down the stairs.
Se hospedó 3 noches en noviembre de 2023

2/10 Terrible

Dawn

No le gustó: Limpieza y servicios
There were bugs in the room and would not recommend staying there. They were unhelpful and would not issue a refund
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Phyllis

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Christian

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was given 3 diff room keys that didn't work. Door was broken. Clerk came up and tried to break through the door as if I would sleep in a hotel room that didn't have a door. He then gave me a different room. That room had an earring on the floor, the AC didn't work, the light by the door to the room didn't work. Other than those minor details, it was great.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is perfect if you need a clean place to rest overnight. Not too fancy but it gets the job done if you're going to be moving around the area.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Billy

Viaje en pareja
It was great
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Tom

No le gustó: Limpieza y condiciones de la propiedad
Outdated
Very odd layout. We got in late and the signs to the second floor were very confusing. Looked like a two-story office building had been converted to a hotel. No elevator.
Se hospedó 1 noche en octubre de 2023