Dear Sandra Thank you for your review. I'm happy to hear that you liked your room and found it comfortable and have had a use of the coffee machine. It's also nice to hear that our location was to your liking. I hope you will visit us again and have a pleasant evening Kind regards

Dear Lourdes Many thanks for your feed back , we are happy to hear that you enjoyed the location of the hoteland the quick check in. the rooms are standard room and it is very commen the size is between 12-16 square meter . We do have bigger rooms like Superior and Delux We can try to book them if you plan to visit us again Have a nice day Regards

Dear Natividad Many thanks or you nice reviews We are happy to hear that you enjoyed the saty and you rated os 8 out of10 Have a nice day

Dear Guest Thank you for you review We wished we have more details so we can write more about it but we hope you had a nice stay Regards Mudtehr

Dear Guest Thank you for your review. I hope that you had a pleasant stay with, and fell free to let us know how we should improve. I wish you a pleasant evening Kind regards

Dear guest Thank you for your review! We appreciate all kinds of feedback, and are thankful for your help in making the experience better at Copenhagen Mercur Hotel. We hope that you will consider us for the future. Thank you for your stay and your helpful feedback.

Dear Guest Than k you for your stay at Mercur hotel and the time to write a review We are sorry to hear that the room did not looked like the one you saw online We have noted your comments and send it to the right department We appreciate your comments for our staff in the reception Have a nice day Regards Mudther/ Front Desk

Dear Gabriel, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad to hear that the hotel was located very central. However, we will look into getting closets in the room. It would be such a pleasure to welcome you back at our hotel in the future.

Thank you for your response, we appreciate your answer. Have a nice day,

Dear Jose, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We do apologies that you found the bathroom was horrible. Our hotel consists of an old apartment building, and our rooms varies a lot in size. After our 2 sister hotels are done with their renovations, it is our turns to make some modification were the showers are one of them. It would be such a pleasure to welcome you back at our hotel in the future. With much appreciation, Brynn H., Front Office Supervisor

Dear Isaac, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations

Dear guest, We are sorry if you were hot in your room. We do unfortunately not have air conditioning as we are an old hotel and it is not standard pratice in Denmark. We do try to compensate by offering fans to our guest. Thank you for choosing Mercur hotel and we do hope to see you again. With much appreciation, Marie Faxholm, Guest Relations

Dear Nicolas, Thank you for your kind review. We are glad to hear that you had a pleasant stay with us. We do apologies that you had problems with the wifi, if you connected to the wifi in the reception the first time your device will try to find the same router when you are in your room. It often helps to disconnect and connect again and your device will find the closest router. But we will have our technician look into it. Thank you for choosing Mercur Hotel and we do hope to see you again. With much appreciation, Marie Faxholm, Guest Relations

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to welcome you back at our hotel in the future. With much appreciation, David Simpson, Guest Relations

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations

Hi, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to welcome you back at our hotel in the future. With much appreciation, David Simpson, Guest Relations

Hi, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It is very unfortunate to read about your experiences with the WiFi, it needs to work 100%. I will inform the technical staff right away. It would be such a pleasure to welcome you back at our hotel in the future. With much appreciation, David Simpson, Guest Relations

Dear Gerardo,Thank you for your wonderful feedback! We're thrilled to hear that you found our location convenient, just a few blocks from Central Station and close to many tourist sites. It's fantastic to know that our proximity to key attractions made your stay even more enjoyable.We're also delighted that you had a positive experience with our staff. Providing attentive and helpful service is our top priority, and we're glad to hear that they were able to assist you throughout your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.Warm regards,

Dear Gianmatteo,Thank you so much for your outstanding rating of 5 out of 5! We're absolutely delighted that you had such a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations.We look forward to the opportunity to welcome you back for another fantastic stay in the future. If there's anything specific you loved about your stay or any preferences you have for your next visit, please don't hesitate to let us know.Warm regards,

Dear Steffen.Thank you for your compliment! We're delighted to hear that our reception team made a positive impression on you. We hope to have you back with us again at another time. If there's anything we can do to make your future stays more enjoyable, please feel free to let us know. We're here to ensure you have a wonderful experience each time you visit. See you soon!Warm regardsTeam mercur

Dear Alma,Thank you so much for your glowing feedback! We're thrilled to hear that you had an excellent and exceptional experience during your stay with us. Your two thumbs up mean the world to us!Providing outstanding service and ensuring our guests have a memorable stay is our top priority, and we're delighted that we could exceed your expectations.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,

Dear Ricky,Thank you so much for your fantastic feedback and for rating your experience with us a perfect 10 out of 10! We're thrilled to hear that you had a great experience during your stay.It's always a pleasure to welcome back valued guests like yourself, and we're delighted to know that you found our hotel to be nice with a good location. Providing consistently excellent service and ensuring your comfort is our top priority, and we're glad that we could meet your expectations once again.We look forward to welcoming you back for another wonderful experience in the future!Warm regards,

Dear Barrington,Thank you for sharing your feedback with us. We're pleased to hear that you had a positive experience during your recent stay.Your rating of 8 out of 10 is appreciated, and we're glad that we could meet the majority of your expectations. However, we're always striving to improve and provide an even better experience for our guests. If there's anything specific you think we could do to earn that perfect 10 next time, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back in the future for an even better experience.Warm regards,

Dear Ole,Thank you for taking the time to share your feedback, and we're delighted to hear you had a positive experience during your stay, as reflected in your rating of 8 out of 10. We're pleased that our team could contribute to making your visit enjoyable.If there are specific details or areas where we can further improve to enhance your next stay, please feel free to let us know. We value your input and look forward to welcoming you back for another great experience.Warm regards,

Kære Gæst Tusind tak for din positive anmeldelse! Det glæder os at høre, at du havde en god oplevelse og blev godt modtaget af vores personale. Vi sætter pris på dine rosende ord om vores hjælpsomme team.Hvis der er noget specifikt, du ønsker at dele eller forslag til forbedringer, er du velkommen til at kontakte os. Vi ser frem til at byde dig velkommen igen for endnu en behagelig oplevelse.Venlige hilsner,

Dear Luke,Thank you for choosing to stay with us and for taking the time to share your wonderful feedback! We're thrilled to hear that you had a lovely stay in the heart of Copenhagen and that you found our location, comfort, and breakfast buffet to your liking. Your kind words about our staff and service mean a lot to us.We appreciate your rating of 8 out of 10 and are delighted that we could contribute to making your time in Copenhagen enjoyable. If there's anything specific you loved about your stay or any suggestions for improvement, please don't hesitate to share.We look forward to welcoming you back for another great experience!Warm regards,

Dear Claus Wagner,Thank you for sharing your feedback with us. We're pleased to hear that you had a positive experience during your recent stay, and we appreciate your rating of 4 out of 5.Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're glad to know that we met the majority of your expectations.If there's anything specific you think we could do to earn that perfect score next time, please don't hesitate to let us know. Your feedback is invaluable to us, and we're committed to continuously improving our services to ensure that each guest has a memorable experience.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm regards,

Dear Ryan,We sincerely apologize that your recent stay did not meet your expectations. We value your feedback and would like to learn more about the specific issues you encountered to address them promptly.If you're willing to share more details about your experience, we'd appreciate the opportunity to make amends and ensure a better stay for you in the future. Your satisfaction is of the utmost importance to us, and we are committed to resolving any concerns you may have had.Please feel free to reach out, and we hope to have the chance to regain your trust on a future visit.Warm regards,

Dear Tayeda,Thank you for taking the time to share your feedback and provide a rating. We're sorry to learn that your experience fell short of your expectations, and we genuinely appreciate your honesty. Understanding more about your concerns would be invaluable to us as we strive to improve.If there are specific areas or aspects of your stay that you'd like to discuss further, please feel free to reach out. We are committed to addressing any issues and ensuring a more positive experience on your next visit.We appreciate your feedback and hope to have the opportunity to better serve you in the future.Warm regards,

Dear Jane,Thank you so much for your fantastic rating! We're thrilled to know that you had such a wonderful experience during your stay. Your satisfaction is our ultimate goal, and it's incredibly rewarding to receive such positive feedback.We look forward to the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or if you have any preferences for your next visit, feel free to let us know.Safe travels and warm regards,

Dear Line,Thank you for taking the time to provide your feedback. We appreciate your honesty, and we're sorry to hear that your experience fell short of your expectations. Your satisfaction is important to us, and we would love to learn more about your stay to understand how we can improve.If you have any specific details or concerns you'd like to share, please feel free to reach out. We value your feedback and hope to have the opportunity to make your next stay with us a perfect 10.Warm regards,

Dear Arne,Thank you for taking the time to share your feedback, and we appreciate your positive rating of 8 out of 10. We're delighted to hear that your experience with us was generally positive.To ensure we continue to meet and exceed your expectations, we would love to hear more about your stay. If there are specific aspects that stood out or any areas where we can improve, please feel free to provide additional details.We value your feedback, and it will help us enhance our services for future guests. Thank you for choosing us, and we look forward to the opportunity to welcome you back for an even better experience in the future.Best regards,

Dear Angutinnguaq, Thank you so much for your fantastic rating of 10 out of 10! We are thrilled to learn that you had a perfect experience during your stay with us.Your satisfaction is our ultimate goal, and we're delighted that our efforts contributed to a memorable stay for you. If there are specific aspects of your visit that stood out or any feedback you'd like to share, we would love to hear more about it.It was a pleasure hosting you, and we look forward to the opportunity to welcome you back for another exceptional stay in the future. Thank you for choosing us.Best regards,

Dear Rene,Thank you for sharing your feedback with us, and we sincerely apologize for the challenges you faced during your stay. We deeply regret that the comfort of our beds did not meet your expectations, and we understand the importance of a good night's sleep.Your comments about the cleanliness and the presence of feathers in the pillow and duvet are concerning, and we assure you that we take these matters seriously. We will address these issues promptly with our housekeeping team to ensure improvements are made.We appreciate your positive remarks about our location and staff, and we are pleased to know that these aspects of your stay were satisfactory. However, we understand that our accommodations did not meet your preferences, and we apologize for any inconvenience caused.We value your feedback, and it will be used to make necessary adjustments and improvements. If there are specific details you would like to share for us to address more effectively, please feel free to provide them.We genuinely hope you will reconsider staying with us in the future, giving us another opportunity to provide you with the exceptional experience we strive to deliver.Warm regards,

Dear Diana,Thank you for taking the time to provide your feedback, and we're pleased to hear that you found our hotel clean, with service-minded staff and an excellent location. Your positive comments are truly appreciated.We apologize for any inconvenience you experienced with the online check-in process. We understand your frustration, and your feedback is valuable for us to improve our services. We'll review our check-in procedures to ensure a smoother and more efficient experience for our guests in the future.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even more seamless and enjoyable stay.Thank you for choosing us as your accommodation, and we look forward to serving you again.Best regards,

Dear Frode Elias,Thank you for taking the time to provide feedback on your recent stay. We appreciate your positive assessment and are glad that your overall experience with us was favorable.If there are specific areas where we could have improved to make your stay even better, or if you have any additional comments or suggestions, we would love to hear them. Your insights are valuable to us as we continually strive to enhance our services.We hope to have the pleasure of welcoming you back in the future for another positive and enjoyable stay. Thank you for choosing our hotel.Best regards,

Dear Dirk,Thank you for your feedback and for rating your experience. We appreciate your input and would love to know more about your stay. If there are particular aspects that contributed to the 4 out of 5 rating or areas where we can improve, please feel free to share your thoughts. Your feedback is invaluable to us as we strive to enhance our services and accommodations. We hope to have the chance to welcome you back and provide an even better experience in the future.Warm regards,

Dear Birgith, We're truly honored to receive such a high rating from you. Your satisfaction is our top priority, and we're delighted that we could make your experience exceptional. If there's ever anything specific that stood out to you or any way we can make your next stay even better, please don't hesitate to share. We can't wait to welcome you back for another perfect 10 out of 10 experience!Warm regards,

Dear Karin, Thank you for taking the time to reach out with your feedback. It makes us very happy that you had a good stay with us, and hope to have you back in the future. Kind regards,

Dear Guest, Thank you so much for the perfect score! We're thrilled to hear that you had a fantastic experience. If there's anything more you'd like to share about your stay or if there are specific aspects you enjoyed the most, please feel free to let us know. We truly appreciate your positive feedback and look forward to welcoming you back for another wonderful stay in the future!Warm regards,

Dear Catharina,Thank you for taking the time to share your feedback and for choosing to stay with us. We're pleased to see you had a positive experience.Your satisfaction is important to us, and we would love to hear more about your stay. If there are specific areas where we excelled or aspects that we can enhance to earn that extra point in the future, please feel free to share your insights.We appreciate your valuable feedback, and it will certainly help us in our continuous efforts to provide the best possible experience for our guests. We look forward to the opportunity to welcome you back and strive for that perfect 5 in the future.Warm regards,

Dear Klaus, Thank you for taking the time to leave us some feedback. We are delighted to hear that you had a great stay with us, and hope to see you again! Best regards,

Dear Lisabeth, Thank you very much for leaving us your feedback. We are very happy to hear that you had a good stay with us, and hope to have you back in the future. Kind regards,

Dear Aline,Thank you for taking the time to share your positive feedback. We're thrilled to hear that you had a pleasant stay and enjoyed the very good breakfast. It's fantastic to know that you found our hotel clean and that our staff contributed to a friendly and welcoming atmosphere.Your kind words mean a lot to us, and we're delighted that you had a positive experience. If there's anything specific you'd like to highlight or if there are areas where we can further improve, please feel free to share.We appreciate your choosing to stay with us, and we look forward to the opportunity to welcome you back for another enjoyable visit in the future.Warm regards,