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Opiniones de Executive Inn Crystal City

2.5 out of 5
Executive Inn Crystal City
1800 N. Highway 83, Crystal City, TX

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 48 de 105 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 28 de 105 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 9 de 105 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 105 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 105 opiniones" "

7.8/10

Limpieza

8.4/10

Servicio y personal

6.6/10

Servicios

7.2/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

America

Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 25 abr. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

4/10 Malo

Milagros

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Carlos

Se hospedó 1 noche en febrero de 2023
Respuesta de Sophia CSR, el 13 mar. 2023
Dear Guest,Our team is sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me guto la limpieza del lugar y el servicio brindado
Se hospedó 1 noche en marzo de 2020
Respuesta de arun, el 19 mar. 2020
thank you for stay with us

6/10 Aceptable

Miguel

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2019
Respuesta de arun patel, el 21 feb. 2019
Thank you Very much

10/10 Excelente

Oscar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 6 may. 2024
Hi Oscar,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

Jose

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Based on the price a great place to stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 25 abr. 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 Excelente

jose

Viaje de negocios, Viaje familiar
Property was very clean and safe
Se hospedó 1 noche en febrero de 2024
Respuesta de Susie, el 1 mar. 2024
Thank you!

2/10 Terrible

Luis

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Never checked in. They had a sign at night window. No vacancy. Rang bell 3 times. Nothing. Called Expedia. Agent was no help. Supposedly there was a room available. This place needs to answer the bell. Or take the stupid sign off the window. I asked for a refund. Was not given one. That’s rediculous. I will never use Expedia again.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Gonzalo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A little noisy with traffic on the road and thin walls between the rooms.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Erin

Le gustó: Limpieza y servicio y personal
Susie in the office is both professional & personable! Enjoyed visiting with her on our 2nd stay at this motel. Spacious & clean rooms. Reasonable price for the area, other hotels charging 2-3 times more. Plenty of door to room parking. Property in fair shape considering it looks dated from the outside, they take care to keep area clean & pleasant!
Respuesta de Susie, el 10 feb. 2024
Thank you, Erin! it was so nice seeing you both.

10/10 Excelente

Adharsan

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Frank

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
property is old, can tell by second floor stairs that is falling apart. Website information says continental breakfast is served and staff says there is NO breakfast and they have told the owners and they do NOT listen to take it off the website. The people running the place are GREAT!!!! and the Bed is EXCELLENT but I stayed in room 101 and bed is up against the wall and made it hard for me to get up when wife is sleeping with me....
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Jose Luis

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The stay was average but was terrible was the toilet it wasnt fully atached to the wall it was soo wigly it felt that it was going to break.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Esmeralda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Jesus

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jackie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Bernard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Crider Hardin

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Luis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall great place to stay and affordable.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Susie, el 25 nov. 2023
Thank you!

10/10 Excelente

Luis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good service all around, stayed here a few times already. Would recommend if need to spend a night.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Susie, el 16 nov. 2023
Thank you!

8/10 Bueno

Orlando

Se hospedó 3 noches en noviembre de 2023
Respuesta de Susie, el 16 nov. 2023
Thank you Orlando for always staying with us during your trips to Crystal City.

10/10 Excelente

William

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great water pressure and Temperature.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Susie, el 14 nov. 2023
Thank you!

10/10 Excelente

Luis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall it was comfortable and close to restaurants, location was convenient.
Se hospedó 1 noche en octubre de 2023
Respuesta de Sophia CSR, el 31 oct. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Bueno

Jose

Never stayed there good beds smoke alarm was beeping and I disconnected it other than that good experience
Se hospedó 1 noche en agosto de 2023
Respuesta de Sophia CSR, el 21 ago. 2023
Hi Jose,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 Excelente

Carolina

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service
Se hospedó 1 noche en agosto de 2023
Respuesta de Sophia CSR, el 14 ago. 2023
Hi Carolina,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

David

Se hospedó 1 noche en julio de 2023
Respuesta de Sophia CSR, el 25 jul. 2023
Hi David,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excelente

Juan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2023
Respuesta de Sophia CSR, el 22 jul. 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 Aceptable

Esteban

Se hospedó 1 noche en julio de 2023
Respuesta de Sophia CSR, el 17 jul. 2023
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

4/10 Malo

Francisco, Baytown

No le gustó: Limpieza y condiciones de la propiedad
Poor property condition
Respuesta de Sophia CSR, el 8 jul. 2023
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Bueno

Duby Angelica

Se hospedó 1 noche en julio de 2023
Respuesta de Sophia CSR, el 5 jul. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

Jose

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff
Se hospedó 4 noches en junio de 2023
Respuesta de Sophia CSR, el 13 jun. 2023
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice lady helped us , no problems
Se hospedó 3 noches en junio de 2023
Respuesta de Sophia CSR, el 10 jun. 2023
Hi Daniel,Guest satisfaction is our number one objective, we really appreciate your wonderful rating and review. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Aceptable

MIGUEL

Se hospedó 1 noche en mayo de 2023
Respuesta de Sophia CSR, el 23 jun. 2023
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Sophia CSR, el 24 may. 2023
Hi Michael,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excelente

Christopher, Corpus Christi

Se hospedó 1 noche en mayo de 2023
Respuesta de Sophia CSR, el 9 jun. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

MAYRA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Sophia CSR, el 19 may. 2023
Hi Mayra,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Bueno

Gregory

Se hospedó 1 noche en abril de 2023
Respuesta de Sophia CSR, el 1 may. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Terrible

Jose

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When I arrived to check in around 6 pm - the hotel was closed and had to wait 2 plus hours for someone to arrive. Unacceptable !!!! Photos of hotel and rooms were very different from online pictures
Se hospedó 1 noche en abril de 2023
Respuesta de Sophia CSR, el 21 abr. 2023
Hi Jose,It is disheartening to hear about your experience. We apologize for the inconvenience faced by you. Your concerns have been noted and forwarded to our team for improvement. We will hope you give us another chance to improve our services to serve you better in the future.

10/10 Excelente

Juanita

Se hospedó 1 noche en abril de 2023
Respuesta de Sophia CSR, el 21 abr. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Bueno

Angelita

Se hospedó 1 noche en abril de 2023
Respuesta de Sophia CSR, el 17 abr. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Bueno

Jacob

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
staff was very friendly and polite.
Se hospedó 4 noches en marzo de 2023
Respuesta de Sophia CSR, el 2 abr. 2023
Hi Jacob,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Bueno

Travis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, convenient and quiet.
I booked the room on the app while several hundred miles away and wasn’t expecting anything special because of the location and internet pictures. I was pleasantly surprised with the appearance, check in experience and the cleanliness of the room. This is a hidden gem in a small town. There are also plenty of dining options available in the area and a convenient store across the street. If permitted in the future, I’ll be more than happy to return here.
Se hospedó 1 noche en marzo de 2023
Respuesta de Susie, el 25 mar. 2023
Thank you so much and happy to hear that you had a pleasant stay. Mgr, Susie

2/10 Terrible

Leonel, Rockford

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Very dingy and dirty. Not worth to stay.
Respuesta de Sophia CSR, el 23 mar. 2023
Hi Leonel,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

10/10 Excelente

Gina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Sophia CSR, el 13 mar. 2023
Hi Gina,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Calvin, Arlington

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check - in staff was great.
Se hospedó 1 noche en marzo de 2023
Respuesta de Sophia CSR, el 6 mar. 2023
Hi Calvin,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excelente

Pete

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023
Respuesta de Sophia CSR, el 16 mar. 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excelente

Sheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, friendly staff, and great taco truck outside. Just what we needed when passing through town on a road trip.
Se hospedó 1 noche en febrero de 2023
Respuesta de Sophia CSR, el 21 feb. 2023
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!