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Opiniones de Motel 6 Plano, TX - Plano Northeast

2 out of 5
Motel 6 Plano, TX - Plano Northeast
2550 North Central Expressway, Plano, TX

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 175 de 735 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 186 de 735 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 144 de 735 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 96 de 735 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 134 de 735 opiniones" "

7.0/10

Limpieza

7.0/10

Servicio y personal

6.8/10

Servicios

6.6/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Héctor

No le gustó: Condiciones de la propiedad
El agua sale muy poquita y sin presión,el baño está muy pequeño e incómodo. Están muy descuidada la instalación o muy vieja.
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 30 ene. 2024
Hola Héctor,Gracias por sus comentarios. Su experiencia es importante para nosotros y agradecemos que nos comunique sus inquietudes. Parece que su estadía podría no haber sido tan cómoda como esperaba. Pedimos disculpas por cualquier inconveniente y esperamos tener la oportunidad de mejorar su experiencia con nosotros. Maz K.#Team6

10/10 Excelente

Erick

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022

8/10 Bueno

CARLOS

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2021

8/10 Bueno

Lizbeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2021

10/10 Excelente

Sergio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Todo es servicio bien
Se hospedó 2 noches en mayo de 2018

2/10 Terrible

MIRIAM

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Más atención !!!
La persona que atiende está demasiado grande para tanta gente. La habitación no le hicieron la limpieza
Se hospedó 2 noches en mayo de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Johanna, San Antonio Texas

No le gustó: Limpieza
Funcional
Estuvo bien!!!

8/10 Bueno

AT, Monterrye, MX

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Buena opción para algo económico
El hotel esta muy cerca del dart y tiene lo minimo requerido para que sea una buena opción de un hotel economico

6/10 Aceptable

Karen

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Our first night was spent in a room for the handicapped. This room was not comfortable, quiet or well-appointed. The fixtures in the room seemed cobbled together. Most amenities did not work. It faced I-75 so the noise was at such a high level that sleep was nearly impossible, even with ear plugs. We were able to talk to the attendant the second day and were moved to a non-handicap room. This room had working amenities, surfaces on which things could be set for handy access, and blessed quiet for sleeping.
Se hospedó 4 noches en abril de 2024
Respuesta de Brand Experience Team, el 24 abr. 2024
Hi Karen,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excelente

Ken

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice quiet facility and the room was clean. Nearby construction limited access somewhat. I was able to connect to the wi-fi but there was no Internet. As with all Motel 6s, they don't provide shampoo, conditioner or body wash so plan accordingly. But overall I had a nice stay and it was convenient and hassle free.
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 18 abr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excelente

King

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great lovtion to visit
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 12 abr. 2024
Hi King,Thank you for the excellent review! Maz K.#Team6

10/10 Excelente

Whitney

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 4 abr. 2024
Hi Whitney,Thank you for the perfect rating!! Maz K.#Team6

4/10 Malo

Rachel

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The front desk guy was asleep at the check in desk. Had to bang on the counter like 5 times before he finally woke up. Shower barley worked. No pressure no hot water.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 20 mar. 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 Malo

Sam

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Water pressure was very very weak. I paid online, then was charged again at room. 3rd shift needs more training
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 20 mar. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

Larry

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 22 feb. 2024
Hi Larry,Thank you for the amazing review!Maz K.#Team6

8/10 Bueno

Janet

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Our room was clean and roomy. The staff were polite and friendly. The only issue is that the grassy areas where the dogs go to the bathroom are very messy. People are not cleaning up after themselves and it doesn't appear the hotel is bothering to either.
Se hospedó 5 noches en enero de 2024
Respuesta de Nancy Y., el 17 ene. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excelente

Alexanderia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is the great place to stay for myself or family member visiting Plano, its in a great location I never had an issue
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team , el 21 dic. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Malo

Linda

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Blood stained pillowcase,blue rags instead of white towels,no wash cloths,squeaky doors,you will not enjoy your stay,if you cannot sleep due to noisy squeaky doors,doors have issues unlocking evening staff Kimberly is rude,Lazy,and no customer service skills.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team , el 21 dic. 2023
Hi Linda, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excelente

Destiny

Se hospedó 8 noches en noviembre de 2023

10/10 Excelente

Cory

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice
Se hospedó 2 noches en noviembre de 2023
Respuesta de Nancy Y., el 5 dic. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Malo

Deborah

Le gustó: Condiciones de la propiedad
The room seemed clean but there were tiny baby roaches. The toilet leaked ar the floor. It wobbled.it had obviously been caulked a few times, but not fixed. So, when flushed, it leaked water all over the floor. I reserved through expedis, but needed to extend my stay by one day. I called the front desk to ask if i shoukd do it through expdia, i was told no and to come to front desk. It ended up costing be almost $30 per night.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Nancy Y., el 5 dic. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excelente

Tessa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only complaint is the construction that goes on during the day is loud, but that’s to be expected. All Staff has been friendly and haven’t had any issues at all that I they didn’t immediately fix.
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 27 oct. 2023
Hi Tessa,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excelente

Heather

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great room for the price
Was a great place for my little family....travel with 3 toddlers one of which is a special needa child. Hotel was very accommodating, check in was quick and directions we asked for were spot on! Room was clean, well kept, and safe for my kids. Will definitely stay again
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 18 oct. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excelente

Animate

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Velinda

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Chris

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
H
Se hospedó 1 noche en junio de 2023
Respuesta de Brand Experience Team, el 14 sept. 2023
Hi Chris,Thank you for the perfect rating!! Maz K.#Team6

6/10 Aceptable

James

Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Dakota

Se hospedó 2 noches en junio de 2023

8/10 Bueno

yasin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

John

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A great dump to get bedbugs
Dump. Crackheads and homeless all around building. Office smelled musty and the clerk smelled like a$$.
Se hospedó 3 noches en mayo de 2023
Respuesta de Brand Experience Team, el 1 jun. 2023
Hi John, Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K. #Team6

4/10 Malo

LaTerrius

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
When I first arrived the main entrance doors was locked and I was standing waiting for someone to check me in maybe 10 mins . I pressed the button multiple times . I called 972-578-1626 4 times back to back just for me to not reach anyone . I had to knock on the window before the guy came to check me in . The guy was really nice I just don’t know where he was. Okay so I drove around to my room . Walked up the stairs with ALL my things just for me to get to my door and my room key was not working . So I tried calling front office again and AGAIN no response. So I had to walk and drive all the way back to the damn office . ATP I am beyond irritated . So I get back to my room , upon entry I flipped the light switch and the lights acted as if they haven’t been on in ages . It flickered on , which was pretty creepy . Tried to get comfy and lay down just to realize that there were dog paws on my sheets . Or maybe they were the cat paws from the man who stared at me next door go into my rooms cat. Luckily I had throw blankets in my trunk from work On top of that my ac unit was held together by tape LITERALLY Anyway , I guess you get what you pay for ! Moral of the story don’t book here I’m ready to check out in the morning
Se hospedó 1 noche en mayo de 2023
Respuesta de Brand Experience Team, el 1 jun. 2023
Hi LaTerrius, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 Excelente

Nataly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the best part is that is pet friendly
Se hospedó 1 noche en abril de 2023
Respuesta de Nancy Y., el 4 may. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Aceptable

Xi

Viaje en grupo
Le gustó: Limpieza
Not bad for a motel. AC was way too loud though
Se hospedó 1 noche en abril de 2023
Respuesta de Nancy Y., el 4 may. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Bueno

Anayelis

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Dax

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Shaarazad

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet location. Low traffic, affordable and near restaurants and shopping
Se hospedó 1 noche en abril de 2023
Respuesta de Nancy Y., el 13 abr. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Ashley

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
When I arrived at check in, I saw they had late check out for 1:30pm for an extra $20. I asked if this could be added on at a later time if we decided to stay a bit longer. They said yes. Get to the room and there is an oder we had to get some candles to clear. The next day at around 11am the maintenance man and maid come banging on the door and sceaming for us to check out. We said we will pay for the late check out. He then started screaming through an open window that we did not pay and we need to get the F out now. My husband went to talk to them while I tried calling the front desk to pay the extra $20. The front desk would not answer from the phone in the room. The maintenance man continued his highly unprofessional rant. When my husband opened the door and they saw we were black people, him and the maid no longer knew how to speak English and they called the police on us saying we threatened them. Our skin color was the threat. The police came before I was able to get the front desk on the phone. The maintenance man had us trespassed from the property. It was horrible. We just wanted a quiet night away and it turned into a nightmare.
Se hospedó 1 noche en marzo de 2023
Respuesta de Brand Experience Team, el 28 mar. 2023
Hi Ashley,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

8/10 Bueno

Billy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Brand Experience Team, el 24 ene. 2023
Dear Billy,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.

8/10 Bueno

Autumn

Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022
Respuesta de Brand Experience Team, el 24 ene. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.

10/10 Excelente

Revanth

Se hospedó 2 noches en diciembre de 2022
Respuesta de Brand Experience Team, el 24 ene. 2023
Dear Revanth,Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support.

6/10 Aceptable

Kevin

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Just a so so stay
Nothing special a little sketchy at times. A lot of weed smoking going on though. The laundry room was flooding. The vending machines didn’t work. Just need a place to crash it was ok but for the price you can find a better establishment. The staff was ok though.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Kat, el 29 dic. 2022
Hello Kevin,Thank you for letting us know about your stay. We value our customers comfort. Check out our website and become a My6 member for more savings on your next visit. Oh and being a member is free!Kat#Teams6

10/10 Excelente

Quincy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022
Respuesta de Brand Experience Team, el 17 oct. 2022
Hi Quincy,Thank you for the perfect rating!Lilith#Team6

10/10 Excelente

Quincy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022
Respuesta de Brand Experience Team, el 17 oct. 2022
Hi Quincy,Thank you for the perfect rating!Lilith#Team6

10/10 Excelente

Richard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quite
Se hospedó 1 noche en septiembre de 2022
Respuesta de Brand Experience Team, el 17 oct. 2022
Hi Richard,Thanks for your review, we really appreciate the support. Lilith#Team6

8/10 Bueno

Anayelis

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Brand Experience Team, el 17 oct. 2022
Hi Anayelis,Thank you for positively rating your stay!Lilith#Team6

4/10 Malo

Rhonda

Viaje familiar
No le gustó: Limpieza y servicios
I did not like much about the property, I took a shower and got a serious foot fungus. I never had such a thing. I just hope that they will clean the shower better.
Se hospedó 2 noches en julio de 2022
Respuesta de Brand Experience Team, el 23 ago. 2022
Hi Rhonda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K. #Team6

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Disappointing check-in
I was not able to pay with credit card because the machine was broken. But, they had an ATM right by the front desk that charged a fee for use? Also, they had no way to make a paper receipt, so I am watching credit card for a charge on the card with which I made the reservation. The room itself was very clean, but the hotel itself was a bit run-down.
Se hospedó 2 noches en agosto de 2022
Respuesta de Brand Experience Team, el 23 ago. 2022
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Aceptable

Yia

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de Brand Experience Team, el 23 ago. 2022
Hi Yia,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Bueno

Katherine

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place
Se hospedó 1 noche en agosto de 2022
Respuesta de Brand Experience Team, el 23 ago. 2022
Hi Katherine,Thank you for positively rating your stay!!Maz K.#Team6