Playa en los alrededores
Ver disponibilidad

Opiniones de Best Western Plus Dana Point Inn-by-the-sea

2.5 out of 5
Best Western Plus Dana Point Inn-by-the-sea
34744 Pacific Coast Hwy, Dana Point, CA

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 463 de 988 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 291 de 988 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 124 de 988 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 64 de 988 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 46 de 988 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

7.6/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sandra, TUSTIN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

10/10 Excelente

ana

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Maritza

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en agosto de 2022

6/10 Aceptable

Mayira

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
It is a nice and cozy hotel, the cleaning was very good, but the breakfast was fatal, too basic and cold, also because of the application I took a room with a view of the sea and they did not have it available, I could not take a break in the jacuzzi anymore that can only be used after 10 am???? which is absurd, the logic is that it opens early so that guests can use it before their departure.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

flores

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service
Se hospedó 1 noche en diciembre de 2021

6/10 Aceptable

Vilma N

Viaje familiar
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

JAMES

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly and convenient in and out. Nice view
Se hospedó 2 noches en mayo de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 21 may. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and hope to have the opportunity to have you stay with us again soon!Thanks again!

8/10 Bueno

Larry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Across the street from wide beach. Have to drive to find any food. Nothing but motels and condos along PCH here. Nice uncrowded beach though, and hot tub was nice.
Se hospedó 1 noche en abril de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 21 may. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and hope to have the opportunity to have you stay with us again soon!Thanks again!

10/10 Excelente

Kevin, Eugene

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good service
Se hospedó 1 noche en marzo de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 29 abr. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and hope to have the opportunity to have you stay with us again soon!Thanks again!

10/10 Excelente

Laurie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stayed there twice and it’s great
Se hospedó 1 noche en abril de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 3 may. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and hope to have the opportunity to have you stay with us again soon!Thanks again!

8/10 Bueno

Jeannine

Viaje familiar
Everything was great! Only downside was the AC/Heater made a horrible scratching sound like someone was cleaning the stucco on the outside of the building. Had to sleep with a pillow over my head. 😞
Se hospedó 1 noche en abril de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 29 abr. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and wished we could have done better in providing you with an Excellent Stay! We hope to have the opportunity to have you stay with us again soon so that we may achieve our goal.Thank you so much!

10/10 Excelente

Tess

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Free parking and breakfast was great
Se hospedó 2 noches en abril de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 19 abr. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and hope to have the opportunity to have you stay with us again soon!Thanks again!

10/10 Excelente

Mario

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay. Quiet and relaxing. I’ve stayed here before and it was nice coming back to see all of the improvements and renovations. Friendly and easy to book after another hotel cancel our hotel room last minute!
Se hospedó 1 noche en marzo de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 3 abr. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and hope to have the opportunity to have you stay with us again soon!Thanks again!

10/10 Excelente

Callie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay. Staff and breakfast were great!! Great location!!
Se hospedó 3 noches en marzo de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 15 mar. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and hope to have the opportunity to have you stay with us again soon!Thanks again!

8/10 Bueno

Daniel, Lakeside

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 12 mar. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and hope to have the opportunity to have you stay with us again soon!Thanks again!

10/10 Excelente

Carlos

Viaje en grupo, Viaje en pareja, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, thank you for being so welcoming in our birthday weekend with me and my family
Respuesta de The Best Western Plus Inn By the Sea Team, el 12 mar. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating! It was great to have you stay with us celebrating your Birthday and hope you had a blast! we genuinely appreciate your comments and hope to have the opportunity to have you stay with us again soon!Thanks again!

8/10 Bueno

Mark A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great views from the room which was very roomy. Just wish the bathroom was larger, but overall, enjoyed our stay. The breakfast was definitely a hit too.
Se hospedó 2 noches en febrero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 12 mar. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and hope to have the opportunity to have you stay with us again soon!Thanks again!

8/10 Bueno

Krista

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's very close to the beach.
Se hospedó 1 noche en febrero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 21 feb. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and wished we could have done better in providing you with an Excellent Stay! We hope to have the opportunity to have you stay with us again soon so that we may achieve our goal.Thank you so much!

4/10 Malo

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Horrible Bedding. Sleepless night.
Staff was great. Mattress was old and should have been tossed long ago. It literally had sink spots and squeaked with every move. It was so old it buckled on the side as shown below. Absolutely horrible. Very poor for hotel standards.
Old Squeaky Mattress buckled from age and way too much wear and poor quality for a hotel.
Bathroom Mold
Se hospedó 1 noche en febrero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 19 feb. 2024
Hello;Thank you so much for taking the time to provide us with your feedback on your most recent stay at our property; we genuinely appreciate it.Your concerns have been addressed and corrective action is being taken.We hope you give us another opportunity in the near future.Thanks again!

10/10 Excelente

Karla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Yes perfect
Se hospedó 1 noche en febrero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 19 feb. 2024
Hello Karla;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point; we are happy to learn we provided you with Excellent Hospitality and hope to have you stay with us again soon!Thanks again!

10/10 Excelente

Barb

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff. Parking and breakfast included. Room was updated with cute decor and clean. Nice patio area to sit outside. Large and comfy room.
Se hospedó 1 noche en enero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 16 feb. 2024
Hello;Thank you so much for taking the time to provide us with feedback about your most recent stay at the Best Western Plus Inn By The Sea in Dana Point! We are beyond happy to learn we provided you with an excellent stay and hope to have you stay with us again soon!Thanks again!

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel is not what it used to be. Very outdated and dirty. One of the rooms had black mold in it. It’s a shame, it used to be a nice little place,
Se hospedó 1 noche en enero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 6 feb. 2024
Hello;Thank you for taking the time to share your experience with us; we genuinely appreciate your feedback as this is what helps us to improve the areas we lack. We are sorry we failed to meet your expectations and hope to have the opportunity to do better sometime in the near future.Thanks again!

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff,awesome, people friendly, breakfast good, accommodating,pretty much overall everything was on point and we loved it there anytime were in Town that’s where we’re gonna Try and stay for sure…!
Se hospedó 1 noche en enero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 6 feb. 2024
Hello Michelle;Thank you so much for taking the time for sharing your most recent experience with us about your recent stay at the Best Western Plus Inn By The Sea in Dana Point; we enjoyed having you as our guest and hope to see you soon!Thank you

10/10 Excelente

Dereck

Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 6 feb. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point! We are excite we were able to provide you with Excellent Hospitality. Please come back soon!Thank you.

10/10 Excelente

deborah

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Very impressed.
I was really impressed with this hotel. It was immaculately clean. I had a great room. It was very large with vaulted ceilings. Room 303.
Se hospedó 2 noches en enero de 2024
Respuesta de The Best Western Plus Inn By The Sea Team, el 31 ene. 2024
Hello Deborah;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea; we loved having you as our guest and hope to see you soon!Thank you

10/10 Excelente

Kathlen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice stay
Se hospedó 1 noche en enero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 28 ene. 2024
Hello Kathlen;Thank you so much for giving us a rating and for sharing your most recent experience at the Best Western Plus Inn By the Sea; we are happy to learn we were able to meet your expectations and hope to see you back soon!

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good
Se hospedó 1 noche en enero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 28 ene. 2024
Hello Richard;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point; we are so excited we were able to provide you with Great Hospitality! Please come back soon!

10/10 Excelente

Elizabeth

Se hospedó 1 noche en enero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 25 ene. 2024
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point! We are beyond happy we were able to meet your expectation and provided you with an Excellent Experience.Please comeback soon so we do it again!

6/10 Aceptable

Amy

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Although we didn't request one, we got an "accessible room." The walk-in shower did not have proper draining, and the water pooled in the middle of the bathroom instead of going down the drain. There were also no shelves in the shower to put your soap or shampoo. The room had no carpeting (tile floor?), and it was quite cold during January. Great access to beach, and the continental breakfast was fairly nice. Overall, not bad for a one-night stay, but I wouldn't stay there for very long.
Se hospedó 1 noche en enero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 17 ene. 2024
Hello;Thank you for taking the time to share your recent experience at our hotel. Somehow this is the room that was originally reserved. We are sorry we were unable to provide you with an excellent experience and we hope to accomplish that on a future stay.Thanks again for sharing and we hope to see you soon!All the Best!

8/10 Bueno

Dennis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 16 ene. 2024
Hello Dennis;Thank you for taking the time to give us a rating on your most recent stay with us! We loved having you as our guest and hope to have the opportunity to serve you again sometime in the near future.Thank you.

8/10 Bueno

Paul Anthony

Viaje en pareja
Le gustó: Servicios
Loved staff. Facility ready for an upgrade
Se hospedó 1 noche en enero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 15 ene. 2024
Hello;Thank you for taking the time to share your most recent experience at our hotel; we appreciate your feedback and hope to have you stay with us again soon!Thanks again!

10/10 Excelente

Sheila

Se hospedó 1 noche en enero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 14 ene. 2024
Hello;Thank you so much for taking the time to gift us a rating on your most recent stay at the Best Western Plus Inn By The Sea. We are excited we were able to meet your expectations and hope to see you back soon!

10/10 Excelente

John, Redmond

Se hospedó 1 noche en enero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 3 feb. 2024
Hello John;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point; we can't wait to have you stay with us again soon!Thanks again!

10/10 Excelente

Lionel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Happy stay!
Staff was great! And we had one of the best hotel breakfasts ever!
Se hospedó 3 noches en enero de 2024
Respuesta de The Best Western Plus Inn By the Sea Team, el 9 ene. 2024
Hello Lionel;Thank you so much for taking the time to share your most recent experience at the Best Western Plus Inn By The Sea and for giving us a Perfect Rating! We are happy to hear we met your expectations; thank you.We hope to see you soon!

10/10 Excelente

Hae Min

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very kind, and the property was very clean.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Best Western Plus Inn By the Sea Team, el 3 ene. 2024
Hello Hae;Thank you so much for taking the time to gift us a review about your most recent stay at the Best Western Plus Inn By The Sea! We truly enjoyed having you as out guest and hope to have the opportunity to serve you again sometime soon!Happy New Year!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Mediocre
The room was updated asthetically and looked nice, had a really nice mirror with LED lighting, gorgeous sunset/ocean views, nice outdoor areas. Toilet was not secure to the floor and rocked when in use, floor was very dirty, not visibly, but if I did not wear flip flops or socks my feet were filthy. No insulation for noise reduction from upstairs room, or water usage. Very loud when other unit(s) using the water which made it hard to sleep sometimes.
Se hospedó 5 noches en diciembre de 2023
Respuesta de The Best Western Plus Inn By the Sea Team, el 1 ene. 2024
Hello;Thank you for taking the time to share your most recent experience at our hotel. We apologize for failing short in meeting your expectations. Please rest assure your concerns have been addressed and corrective action has been taken.Thanks again and we hope to have the opportunity to serve you again sometime in the near future.Happy New Year!

8/10 Bueno

patti

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a nice place to stay. The beds were extremely comfortable. The ocean view was lovely. I had a nice run to the beach from the hotel. Very easy to access. The neighbors above is were noisy at all hours. The internet was intermittent too which is frustrating. I’m not in love with the parking situation there. If you have a taller vehicle (like us) pray you get a space near the entrance!
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Best Western Plus Inn By the Sea Team, el 29 dic. 2023
Hello Patti;Thank you for taking the time to share your most recent experience at our hotel the Best Western Plus Inn By the Sea! We are happy to hear you liked our hotel and that you found our beds to be comfortable. Glad you got to enjoy a good jogging at the beach during your stay; our City has a lot to offer and we hope to have the opportunity to have you stay with us sometime soon!Thank you and Happy New Year!

10/10 Excelente

Don

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
needed some repairs to the property in general
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Best Western Plus Inn By the Sea Team, el 21 dic. 2023
Hello Don;Thank you so much for providing us with an Excellent rating on your most recent stay at our Best Western Plus Inn By The Sea in Dana Point; we are thrilled we were able to provide you with an Excellent Stay! Please come back soon so we can do it again!Happy Holidays!

8/10 Bueno

Christie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My sisters and I enjoyed our stay here. The beach is across the road. The view from the deck is nice and traffic calms after 7 pm. The property is dated and the bathroom needs some updating. That's why I gave it a 4. The staff is so helpful and perfectly suited for their jobs. Overall, it served our needs well. Jaw dropping sunsets here!!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Best Western Plus Inn By the Sea Team, el 21 dic. 2023
Hello Christie;Thank you so much for sharing your most recent experience at the Best Western Plus Inn By The Sea in Dana Point! Amazed you got to enjoy our Jaw Dropping Sunset; truly Amazing isn't it... We hope to have you come back soon so we may provide you with excellent customer service.Happy Holidays!

8/10 Bueno

Maureen

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good deal for the money
The room was basic but as expected. Very nice view of the ocean and sunset, but the PCH and the Pacific Surfliner train are right outside the window as well. In the daytime there is a lot of traffic noise, but it wasn't bad at night. A few trains went by - no horn noise at least. The people at the front desk were very pleasant and accommodating. The bathroom was the tiniest I have ever seen. Smaller than a stall of a public restroom, and more like a restroom on an airplane.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Best Western Plus Inn By the Sea Team, el 21 dic. 2023
Hello Maureen;Thank you so much for sharing your most recent experience at our hotel The Best Western Plus Inn By The Sea. I am happy you got to enjoy our Stunning Sunset and our Ocean Front Rooms.We hope to have you comeback soon!Happy Holidays!

10/10 Excelente

Marita

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel staff was very helpful and responsive. The room was clean and large! The area is quiet- we had the king ocean view so right on the street but no street noise to disturb our sleep. Thanks for a nice stay!
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Best Western Plus Inn By the Sea Team, el 21 dic. 2023
Hello Marita;Thank you so much for sharing your most recent experience at our hotel The Best Western Plus Inn By The Sea in Dana Point. We were thrilled to have you as our guest and hope to have you back soon!Happy Holidays!

2/10 Terrible

samir

Viaje en pareja
first room 304 had a bad smell , they change me to another room but they charge more , insect coming out off the drain inside shower tub, paint peeling off the wall and ceiling, bathroom door not easy to close , wholes inside the bathroom, mattress was squeaking when you turn around on the bed, could not sleep all night.
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Best Western Plus Inn By the Sea Team, el 22 nov. 2023
Hello Samir;Thank you for taking the time to share your most recent experience with us; we are disappointed we failed in meeting your expectations. We have check both rooms thoroughly and am happy to inform you both rooms are in great conditions. In addition; we have reached out to our pest control company just to be safe.Thanks again and we hope to have the opportunity to see you sometime soon!Happy Thanksgiving to you and your family

8/10 Bueno

Glenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Best Western Plus Inn By the Sea Team, el 22 nov. 2023
Hello Glenda;Thank you so much for taking the time to give us a rating about your most recent stay! We genuinely appreciate it. We hope to have the opportunity to see you around soon!Happy Thanksgiving to you and your family!

4/10 Malo

daisy

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
our TV didn’t work. they spent about an hour and a half in our room, wasted time for us. would’ve thought we’d get a discount or something for the inconvenience- nothing. sink also didn’t drain properly- or at all. nice staff, but expected more out of facilities as well as something to make up for the inconvenience.
Respuesta de The Best Western Plus Inn By the Sea Team, el 18 nov. 2023
Hello Daisy;Thank you for taking the time to provide us with feedback about your most recent stay with. We are sorry to hear me failed in meeting your expectations and hope you give us another chance to provide you excellent service. Please feel free to contact me directly so I may offer you a discounted rate and use your confirmation number as a reference.Thanks again for sharing!Best,

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was super friendly and helpful! It was an excellent value for such a Million Dollar location!
Se hospedó 3 noches en noviembre de 2023
Respuesta de The Best Western Plus Inn By the Sea Team, el 15 nov. 2023
Hello Elizabeth;Thank you so much for taking the time to share your most recent experience at our Best Western Plus Inn By The Sea in Dana Point; we greatly appreciate you!We hope to see you soon.Thanks again!

10/10 Excelente

Thomas

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Best Western Plus Inn By the Sea Team, el 13 nov. 2023
Hello Thomas;Thank you so much for gifting us with a Rating about your most recent stay with us at the Best Western Plus Inn By The Sea; we greatly appreciate it and hope to have the opportunity to serve you again sometime soon!Thank you.

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good value for cost.
Nice hotel for the budget. Room was quiet and clean and 2nd floor patio has nice view of the ocean. Free breakfast offered alot of food options.
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Best Western Plus Inn By the Sea Team, el 13 nov. 2023
Hello Mark;Thank you so much for gifting us a Rating and a Review about your most recent stay with us at the Best Western Plus Inn By The Sea; we truly appreciate it!Please come back soon; we would love to provide you with our warm hospitality again.Thank you

10/10 Excelente

Michael

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We loved the high ceiling of our room on the third floor….gave the room a very spacious feel.
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Best Western Plus Inn By the Sea Team, el 11 nov. 2023
Hello Michael;Thank you for gifting us a Review and a Rating about your most recent stay at the Best Western Plus Inn By The Sea in Dana Point! We greatly appreciate it. It was a true pleasure having you as our guest and we look forward to having you stay with us again soon!Thanks again!

2/10 Terrible

Andres

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
I liked the room but my two trucks got things stolen from both.
Respuesta de The Best Western Plus Inn By the Sea Team, el 9 nov. 2023
Hello Andres;Thank you for taking the time to share your most recent experience at our hotel. It is very unusual we have these type of occurrences. Please let us know if anything from us is needed. Our apologies.Thank you