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Opiniones de Capistrano Surfside Inn

3 out of 5
Capistrano Surfside Inn
34680 Coast Highway, Capistrano Beach, Dana Point, CA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 62 de 119 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 41 de 119 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 119 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 119 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 119 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.8/10

Servicios

8.6/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Gilbert J, Whittier

Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Don

Viaje familiar con niños
Celebrating an anniversary wanting to enjoy the beach so decided to book this resort based on the selected room type and positive feedback noted but we received the opposite experience. Booked a room with an ocean view balcony got a room with a bushy hill view balcony (back side of the property), room located next to the elevator shaft so you can hear all the gears and mechanisms of the arriving car including the door bell’s. On top of that, we feel all the other hotel guests arriving and departing sounded as if they were in our room waiting for the elevator which created an echo chamber which was annoying at best. The room we had also allowed us to hear our neighbors from the bedroom wall who unfortunately had a baby where you can hear the cries and parents discussions. Others issues that could be reported but trying to keep this short due to a comment field cap. Last item, the hotel staff did NOT seem eager to assist or accommodate us on what was suppose to be a memorable trip ringing in our anniversary. Be wise, look elsewhere.

6/10 Aceptable

Vanessa

Le gustó: Limpieza, servicios, condiciones de la propiedad
The property was nice and convenient to the beach. However, the staff needed to be more friendly. The counter person provided no direction/instructions on the property. The bed was not comfortable, it had fuzz balls. Overall stay was ok, but won’t stay their again.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Timothy

Le gustó: Limpieza, servicios, condiciones de la propiedad
We stay here regularly and really love it!
Se hospedó 7 noches en noviembre de 2023

10/10 Excelente

Jesse

Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Rick

Le gustó: Limpieza
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Timothy

Le gustó: Limpieza y comodidad de las habitaciones
We will be back.
We always enjoy our time here. We will be back in November. We are so sorry we totally forgot to leave a tip for the cleaning staff this time. Never knew about the 'June gloom' .
Se hospedó 5 noches en mayo de 2023

8/10 Bueno

richard

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Daniel Peter

Le gustó: Limpieza y condiciones de la propiedad
location is awesome, Staff provides great customer awareness.
Se hospedó 6 noches en mayo de 2023

10/10 Excelente

Mia

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
I love the location, I grew up in Dana Point and went to Doheny Beach alot ! It was great to be able to walk across to the beach. I was also impressed when the TV was not working that Agustina was able to change our room to a room with a working TV. I really appreciated that. The room was spacious and loved the view! We will sstay here again!
Se hospedó 3 noches en abril de 2023

8/10 Bueno

David

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Great location and hotel, but unappealing road and
Great place overall, but the road noise and train made it not as appealing. Not the hotels fault, but definitely an issue staying there.
Se hospedó 4 noches en abril de 2023

8/10 Bueno

Gabriela

Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
Staff was very friendly and helpful. The bathtub in the room is humongous. There was trash in the bathroom waste bin when we got there and the freezer was also dirty. Besides that, the room was clean and in good condition.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Katherine

Se hospedó 8 noches en abril de 2023

8/10 Bueno

Alice

Le gustó: Limpieza y comodidad de las habitaciones
Nice, quieter location, with beach right across the street. Loved the hot tub and bicycles. Full apartments, can cook in rooms. Ask about fees. Some how there is a disconnect between the hotel and booking sites.
Se hospedó 3 noches en marzo de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Another great stay!!
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Robert

Le gustó: Limpieza y comodidad de las habitaciones
Stay here
This place was exactly what I saw on the website when i booked through hotels.com. Everything was great. I was out exploring the general areas, and didn't get to use the bikes on the beach. Next time. I will stay again and recommend to friends.
Se hospedó 4 noches en febrero de 2023

8/10 Bueno

Don

Se hospedó 3 noches en enero de 2023

10/10 Excelente

Patrick

Se hospedó 5 noches en diciembre de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Clean, comfortable, well maintained!
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Magdalena

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2022

8/10 Bueno

Vasiliy

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Located on busy freeway and railroad across from the ocean. Easy access to the beech and 1,5 miles walking distance from Dana Point.
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Olga

Viaje en grupo
Le gustó: Limpieza y servicios
The property was fine. Nothing fancy, but for the price I’ve paid, I have nothing to complain about. I want to point out that the service was exceptionally good. The stuff on the front desk was very nice and friendly, and I appreciate it a lot
Se hospedó 2 noches en abril de 2022

8/10 Bueno

Javier Adrian Erives

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 5 noches en agosto de 2022

10/10 Excelente

Gregory

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Kayce

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Perfect
Se hospedó 2 noches en junio de 2022

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
was comfortable and clean and thats an abosolute must for my asian wife, have stayed twice,will return
Se hospedó 2 noches en junio de 2022

8/10 Bueno

SHIRLEY

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Things we did not like: 1. No light in vicinity of bathtub/shower (too dark) 2. Bed mattress way too soft 3. A bit noisy with the trains and PCH traffic Things we like: 1. Free bicycle usage 2. Friendly/helpful front desk staff 3. Able to walk to the beach 4. Spacious bathroom 5. Well-equipped full kitchen 6. Nice size balcony
Se hospedó 3 noches en mayo de 2022

4/10 Malo

Timothy, Bonita

Se hospedó 3 noches en mayo de 2022

4/10 Malo

Danette

Viaje en grupo
No le gustó: Comodidad de las habitaciones
Would not stay here again
This is a time share hotel. If you stay here for one or two nights be prepared to take your garbage down to the garage, run the dishwasher to clean whatever dishes you used, and pile up the towels in the bathroom. The beds are uncomfortable, they say they can provide a foam cushion for the hide a bed but you won't get it. There are restaurants but there is not any shopping for groceries or any necessities. And the vending machine does not work. There was a worker sawing concrete below us so we did not enjoy the patio with a view of a hillside with dead plants. The ocean view rooms were saved for timeshares.
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Kelly

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great service
Se hospedó 2 noches en octubre de 2021
Respuesta de Capistrano Surfside Inn, el 4 may. 2022
Kelly, we appreciate your feedback. Have a great day!

10/10 Excelente

Mandy

Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
This was my first time staying at Surfside Inn with my family, and would definitely return! We received an ocean-view room for our 10-day stay, which was a wonderful experience. So many positive things to say about this property. The staff was very friendly (received periodic check-ins to make sure we were enjoying our stay), our room was nice and clean, and property amenities were wonderful (we utilized the beach toys/chairs, bikes, pool table). Lastly, for the time we spent there they had little happy hour treats/drinks available. That was a nice surprise :)
Se hospedó 10 noches en marzo de 2022

10/10 Excelente

Albert

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
The only thing i didnt like was not every room has an ocean view but I left sliding door open and could feel the ocean breeze so turned out to be ok.
Se hospedó 1 noche en marzo de 2022
Respuesta de Capistrano Surfside Inn, el 4 abr. 2022
Thank you for taking the time to let us know about your recent visit. We hope to see you again soon!

8/10 Bueno

Jayson

Se hospedó 2 noches en marzo de 2022

8/10 Bueno

Denise L

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Everything was really nice, just one problem, the bed was uncomfortable. That was our only issue. Nice place would stay again.
Se hospedó 3 noches en marzo de 2022
Respuesta de Capistrano Surfside Inn, el 4 abr. 2022
Hi Denise, thank you so much for letting us know about your recent experience. We look forward to your next visit!

8/10 Bueno

Timothy

Le gustó: Limpieza y comodidad de las habitaciones
Great place and great location. Small suggestions… If possible keep families with small children should not be on top floor….very noisy. On-site bicycles should have adjustable seats. We would come back.
Se hospedó 7 noches en marzo de 2022

8/10 Bueno

Jenna

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en marzo de 2022

8/10 Bueno

Cyrus

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2022
Respuesta de Capistrano Surfside Inn, el 4 mar. 2022
Hi Cyrus, we appreciate your feedback, take care.

10/10 Excelente

Rosemary

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful spot. The resort was well equipped and has taken appropriate Covid measures
Se hospedó 2 noches en enero de 2022
Respuesta de Capistrano Surfside Inn, el 4 feb. 2022
Rosemary, we appreciate your positive review. Have a wonderful day!

10/10 Excelente

Geraldine

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very clean and friendly staff
Se hospedó 5 noches en diciembre de 2021
Respuesta de Capistrano Surfside Inn, el 10 ene. 2022
Geraldine, thank you for this wonderful feedback!

8/10 Bueno

Patricia

Le gustó: Limpieza y comodidad de las habitaciones
An enjoyable stay, tho we both found the beds to be very hard. We were u formed we could have asked for a foam pad which would have helped There were two bedrooms so we tried each bed, but basically the same. Property is I. A great location and as the weather was not very good we were unable to use the pool area. Great place for the summer time. Some noise from the nearby road and rail line, but not too bad when doors were closed. Good Mexican restaurant next door. Easy parking for unit.
Se hospedó 3 noches en diciembre de 2021

6/10 Aceptable

Rose Marie G.

Viaje en pareja
The property is next to railroad tracks and a very noisy street.
Se hospedó 3 noches en noviembre de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Wonderful condo at a great location
Our 1 br. condo was comfortable and roomy and the staff was very accomodating. Our grandkids love the pool and it's right across the st. from the Doheny Beach. Btw, each unit comes with a full kitchen and a bbq grill in the balcony. Also, close to markets, restaurants and shopping.
Se hospedó 2 noches en noviembre de 2021

8/10 Bueno

Ruben

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Our Room was on the first floor and that was awful; but I should have had them move us right away. The people above us were on their balcony and making so much noise that we could not go out on our balcony and our view was not very good. I take some responsibility for this cause I should have asked for a 3rd floor room when booking. I don't know if we got a crappy room because we booked with Expedia and it was a bargain room but I was disappointed. Also the walkway went right by our room so I did not feel safe and could not sleep with the windows open. I would stay there again but only if I could be on the 3rd floor
Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Sunny

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean and convenient. Kitchen was well stocked with pots/pans/plates/utensils. Walls are well insulated against sound. Staff is very friendly and helpful. Great location walkable to beach. Good parking lot.
Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Katrina, Driftwood

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very clean
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Kathleen

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location and comfy place to stay for a few days while visiting our daughter. Would totally stay again.
Se hospedó 3 noches en octubre de 2021

8/10 Bueno

Angela

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Stayed here for Ohanafest on Sunday- was a short walk to the grounds very convenient. Room was nice, clean spacious- only weird thing was the shower cuz it was in a jacuzzi but otherwise everything was good. Would stay again
Se hospedó 1 noche en septiembre de 2021
Respuesta de Capistrano Surfside Inn, el 4 oct. 2021
Angela, thank you for letting us know about your recent stay with us! We hope to see you again soon!

8/10 Bueno

Chris

Le gustó: Servicios
Se hospedó 3 noches en agosto de 2021

10/10 Excelente

Navin

Se hospedó 2 noches en agosto de 2021

8/10 Bueno

Orla

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Servicios
The beach right across the street which was great. The property was far enough away from the hustle and bustle but still not too far to drive to local restaurants or shopping we loved the spacious rooms and the balconies with the barbecues the food was great jacuzzi relaxing we would definitely stay here again it's a great value for the money oh and the bikes boogie boards beach towels lounge chairs and sand toys available for the guests to use while they're saying was fabulous
Se hospedó 3 noches en agosto de 2021