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Opiniones de Riviera Beach & Shores Resorts

3 out of 5
Riviera Beach & Shores Resorts
34630 Pacific Coast Highway, Dana Point, CA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 495 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 324 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 99 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 43 de 1002 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.6/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Dinorah Laura

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
MIRMBRO GOLD
El personal del hotel desconoce los beneficios de los miembros GOLD y no mejoraron en nada nuestra estancia…
Se hospedó 4 noches en julio de 2022

8/10 Bueno

Rafael

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Excelente alojamiento
Excelente ubicacion. Habitacion muy espaciosa con todos los servicios. El trato y atencion fueron muy buenos. Segursmrnte regresemos sin dudar.
Se hospedó 1 noche en febrero de 2022

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en enero de 2021
Respuesta de RW, el 10 feb. 2021
Thank you for leaving a rating!

10/10 Excelente

Elier David

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2020
Respuesta de GP, el 27 may. 2020
Thank you!

6/10 Aceptable

Hector

Viaje familiar
Se hospedó 2 noches en septiembre de 2019
Respuesta de HN, el 25 sept. 2019
Thank you for the review, Hector. We hope to provide you with a better experience on your next visit.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
ME GUSTO LAS VISTAS DEL OCÉANO PACIFICO DESDE MI HABITACIÓN. NO ME GUSTO QUE NO ME HICIERAN LA LIMPIEZA DE MI UNIDAD DURANTE MI ESTADÍA
Se hospedó 2 noches en mayo de 2019
Respuesta de -VS, el 31 may. 2019
Querido invitado, Gracias por tomarse el tiempo para compartir sus comentarios. Si bien me gustaría que tuvieras una mejor experiencia, es una retroalimentación como esta la que aprendemos y usamos para mejorar. Lamentamos los inconvenientes que pueda haber experimentado en nuestro resort, sin embargo, esperamos darle la bienvenida a nuestro hotel muy pronto. 😄 Sinceramente,

10/10 Excelente

Kurt

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The beach view was epic
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Lisa

Viaje en grupo, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Rooms are dated. Unclean. Many fixtures are broken. Walls are thin like paper so you can hear everything.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Delia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Riviera Beach and Shores, el 23 abr. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay!

8/10 Bueno

Mariana

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Bed was ok for comfort, a bit hard. Bathroom was very small. The unit is huge though, stayed in one with a separate living/dining/full kitchen King bed suite. Great view other than the 101 freeway between our room and the beach. Also there is a train that zips by relatively frequently. Because of the train tracks, you have to walk a decent distance to get to an overpass that allows you to access the beach at all. They have free 2 hour rental bicycles you can sign out which helps get around, but none have gears for those that might prefer that. Dana Point and the state park is nearby too. The building is actually multiple buildings that are connected through outdoor corridors. There seems to be some sort of Hilton Memberahip section and then hotel rental section. One outdoor pool is smalll and beside the sidewalk and the freeway. The nicer one (maybe meant for members only initially, that said, the space is a large pool, basketball net at one end is great for kids and two hot tubs with restrooms. Also, both pool areas have the swing chair for those coming into the water with physical issues. Overall, good price, good for families and kitchen being stocked, patio with a bbq, great for vacation. For luxury, beauty and pampering, you get what you pay for here.
Se hospedó 1 noche en abril de 2024
Respuesta de Riviera Beach and Shores, el 22 abr. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay! We are a time share, however the property is open to all our guests! There is no sections that blocked off for certain guests. We hope to see you again!

10/10 Excelente

amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good spot
Se hospedó 2 noches en abril de 2024
Respuesta de Riviera Beach and Shores, el 22 abr. 2024
We are glad to see that you enjoyed your stay and we hope to see you again!

6/10 Aceptable

Brandi

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
They tried to sale timeshare as soon as we checked in. I didn’t like that. No shuttle. Location has a good ocean view but miles from restaurants etc. People above us sounded like a heard of elephants until late night and early morning.
Se hospedó 2 noches en abril de 2024
Respuesta de Riviera Beach and Shores, el 8 abr. 2024
We apologize if the resort was not to your standards, and the location was not convenient for you. We are a timeshare property so we apologize if sales tried to pitch you, they are just doing their job. For the guest that were above you could have reported them to us we could have given them a call.

10/10 Excelente

Mariana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice apartment like style, great views!
Se hospedó 1 noche en marzo de 2024
Respuesta de Riviera Beach and Shores, el 8 abr. 2024
We appreciate you staying with us and we are glad to see that you enjoyed the room! We hope to see you again.

8/10 Bueno

Harvinder

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Riviera Beach and Shores, el 8 abr. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay.

10/10 Excelente

Matt

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful view
Se hospedó 7 noches en marzo de 2024
Respuesta de Riviera Beach and Shores, el 8 abr. 2024
We appreciate you staying with us and we are glad to see that you enjoyed the view!

10/10 Excelente

Les

Se hospedó 7 noches en marzo de 2024
Respuesta de Riviera Beach and Shores, el 8 abr. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay.

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is perfect for families with excellent suites, pool, jacuzzi;s and clean property. Near many beaches and other amenities, restuarants etc. This property could be quieter as it is directly across from active train tracks
Se hospedó 5 noches en marzo de 2024
Respuesta de Riviera Beach and Shores, el 8 abr. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay. We apologize for any inconveniences the train may have caused.

10/10 Excelente

Laureen

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
2 bedroom for family of 6 was perfect for us. Ocean view with patio and grill. Full kitchen with everything you need to cook. Loved it! Also had complimentary bike rentals for adults and kids. That was a bonus! Would return here again!
Se hospedó 2 noches en marzo de 2024
Respuesta de Riviera Beach and Shores, el 2 abr. 2024
We are very glad to see that you enjoyed your stay! We really appreciate you staying with us and we hope to see you again.

10/10 Excelente

Pavlina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great ocean and sunset views Not sure what the resort fee is for ? Rooms have well equipped kitchen
Se hospedó 2 noches en marzo de 2024
Respuesta de Riviera Beach and Shores, el 2 abr. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay! The resort fees covers the parking, wifi, and complimentary items like the bikes, beach chairs, umbrellas, sand toys, and more items we have available in our gift shop.

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Riviera Beach and Shores, el 8 abr. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay.

10/10 Excelente

Salvatore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
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Se hospedó 1 noche en marzo de 2024
Respuesta de Riviera Beach and Shores, el 2 abr. 2024
We appreciate you staying with us!

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place for families.
Se hospedó 3 noches en marzo de 2024
Respuesta de Riviera Beach and Shores, el 1 abr. 2024
We appreciate you staying with us and we are glad to see that you and your family enjoyed staying with us.

10/10 Excelente

tatsuya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Riviera Beach and Shores, el 1 abr. 2024
We are glad to see that you enjoyed your stay and we appreciate you staying with us.

10/10 Excelente

Deepak

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet and relaxing
Se hospedó 2 noches en marzo de 2024
Respuesta de Riviera Beach and Shores, el 27 mar. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay!

2/10 Terrible

James

Viaje familiar
Booked a stay via expedia and was only notified of elevators not working after booking. Tried to contact the hotel for a week and only got an answering machine as they were closed until the following week. Very convenient for them to to take a booking but not be be available to try to cancel the booking. Expedia says it was a non refundable stay but no where during the booking process did it say the elevators were not working.
Se hospedó 1 noche en enero de 2024
Respuesta de Riviera Beach and Shores, el 19 mar. 2024
Hello James, we apologize for any inconvenience the elevator may have caused during your stay. However it has been posted on the Expedia website under the "Policies" tab. We also have it sent out in the email so guest can see that one if they did not see it on the website.

10/10 Excelente

Virginia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay with family
Se hospedó 2 noches en febrero de 2024
Respuesta de Riviera Beach and Shores, el 19 mar. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay with us! We hope to see you again soon.

10/10 Excelente

Michael

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very very nice place to stay We will come back again Very nice friendly people 👍
Se hospedó 6 noches en marzo de 2024
Respuesta de Riviera Beach and Shores, el 18 mar. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay!

10/10 Excelente

Andrew

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome Hotel with many amenities! 2 pools, game room, table tennis, little marketplace, and much more. Rooms were excellent and included a kitchen. I’m sure it’s half timeshare’s and half hotel but was an amazing stay for my wife and I.
Se hospedó 1 noche en marzo de 2024
Respuesta de Riviera Beach and Shores, el 18 mar. 2024
We appreciate you you staying with us and we are glad to see that you enjoyed your stay!

10/10 Excelente

Kathy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Riviera Beach and Shores, el 18 mar. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay with us!

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Safe, quiet, walkable, convenient. Had to pay extra for parking.
Se hospedó 1 noche en marzo de 2024
Respuesta de Riviera Beach, el 18 mar. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay!

10/10 Excelente

Gilbert J, Whittier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay for a few days to relax and enjoy the wonderful views!
Se hospedó 3 noches en marzo de 2024
Respuesta de Riviera Beach, el 13 mar. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay!

10/10 Excelente

Darshan

Se hospedó 2 noches en marzo de 2024
Respuesta de Riviera Beach and Shores, el 27 mar. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay!

10/10 Excelente

Robinson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Riviera Beach, el 2 mar. 2024
We appreciate you staying with us and we're glad to hear that you enjoyed your stay!

10/10 Excelente

Gilbert J, Whittier

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful place stay with all the amenities of home!
Se hospedó 2 noches en febrero de 2024
Respuesta de Riviera Beach, el 28 feb. 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

10/10 Excelente

Benjaman

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent experience! No complaints! Beautiful property! We will be back!
Se hospedó 1 noche en febrero de 2024
Respuesta de Riviera Beach, el 28 feb. 2024
We're glad to hear that you enjoyed your time with us, we hope to see you again!

10/10 Excelente

Robinson

Se hospedó 1 noche en febrero de 2024
Respuesta de Riviera Beach, el 21 mar. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay!

10/10 Excelente

Youngchul

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Spacious and clean
Se hospedó 2 noches en febrero de 2024
Respuesta de Riviera Beach, el 28 feb. 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

10/10 Excelente

Crystal, carson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the room beautiful view , staff are amazing really friendly and welcoming
Se hospedó 2 noches en febrero de 2024
Respuesta de Riviera Beach, el 28 feb. 2024
We appreciate you staying with us and we are happy to hear that you enjoyed your stay.

10/10 Excelente

Valentino

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There’s a Pool . Cross the street over the bridge there’s the Beach. The Resort gives you access to bicycles , beach chairs , umbrellas to rent. Rooms are updated , full kitchens , balcony w/ bbq. I recommend the room w/ a beach view.
Se hospedó 2 noches en febrero de 2024
Respuesta de Riviera Beach, el 28 feb. 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

8/10 Bueno

Jamie, Hamburg

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was rainy so unable to take full advantage of beach & free bikes. Balcony was nice, overlooks 4 lane road in front of beach/ocean. There is a fence so not sure on direct access point to beach from hotel. We drove south a bit to find access. Road noise wasn’t too bad but if you out want to sit on balcony it is not private to neighbor. Loved having a full kitchen & grilling ability- although we didn’t use it for this stay. Suite was spacious & clean. Customer service outstanding! We were able to have an early checkin which was great since our plans had changed due to weather. Power also went out a few times overnight & manager checked in to be sure everything was okay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Riviera Beach, el 28 feb. 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

8/10 Bueno

Mari

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
the elevator near my room was out so I had to walk a long way and thru construction to get to my 4th floor room. As a 70 year old woman I found it very tiring walking up and down 4 flights of stairs.
Se hospedó 1 noche en febrero de 2024
Respuesta de Riviera Beach, el 28 feb. 2024
We apologize for any issues you may have experienced during your stay. We are working with our vendor to repair the elevator, but it is a big project.

10/10 Excelente

Maria

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
the view very close to the sea
Se hospedó 1 noche en enero de 2024
Respuesta de Riviera Beach, el 28 feb. 2024
We are glad to see that had a good time at our property!

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property. Friendly staff and walking distance to restaurants.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Riviera Beach, el 28 feb. 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

10/10 Excelente

Christy

Viaje familiar con niños
Se hospedó 3 noches en enero de 2024
Respuesta de Riviera Beach, el 28 feb. 2024
We are glad to see that you enjoyed your time with us and we hope to see you again!

10/10 Excelente

Anastasiia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Riviera Beach, el 28 feb. 2024
We are glad to see that you enjoyed your time with us and we hope to see you again!

10/10 Excelente

Adrianne, Lombard

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Having never been to this area we just picked a place along our route. The hotel was directly across the street from the beach with a walking bridge close by. The pool and hot tub areas were very nice. Looks like there was a lot of items you could rent/purchase at the beach at the shop. Bummed we didn’t get an opportunity to check it all out! The room was huge. I could see a family reunion or gathering at a place like this!
Se hospedó 1 noche en enero de 2024
Respuesta de Riviera Beach, el 28 feb. 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

10/10 Excelente

Maria G

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would go back with my family anytime!!!!!
Se hospedó 7 noches en diciembre de 2023
Respuesta de Riviera Beach, el 28 feb. 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

2/10 Terrible

Noe

Se hospedó 2 noches en diciembre de 2023
Respuesta de Riviera Beach, el 28 feb. 2024
We apologize for any issues you may have experienced, we hope to give you a better one when you return.

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location on the beach!
Great location and great service!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Riviera Beach, el 28 feb. 2024
We are glad to see that you enjoyed the are the property is located!

10/10 Excelente

Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ok nice
Se hospedó 4 noches en diciembre de 2023
Respuesta de Riviera Beach and Shores, el 22 abr. 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay with us!