Bodega de vino

Opiniones de Days Hotel & Conference Center by Wyndham Danville

2 out of 5

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 83 de 478 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 144 de 478 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 109 de 478 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 70 de 478 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 72 de 478 opiniones" "

6.6/10

Limpieza

7.4/10

Servicio y personal

5.4/10

Servicios

6.0/10

Condiciones de la propiedad

5.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Israel

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Griselda

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Ok
Se hospedó 1 noche en enero de 2023
Respuesta de K, el 22 ene. 2023
Thank you for taking the time to give us your feedback and choosing us for your stay !

8/10 Bueno

Tammi

Viaje familiar
The person that checked me in was very nice. The renovation in the lobby looked nice. Only 1 elevator was working. The beds were comfortable. However parts of the bathriom were not clean. At first i thought maybe just old and worn but even the toilet paper holder was dirty on the inside. The person that checked me out was not as friendly but could tell she was probably frustrated as while i was checking out she addressed what she perceived as a late arriving employee.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Andrea

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was wonderful!! They were all very quick to take care of anything, more towels, coffee in the late evening, restoring tv/internet when storm interrupted service, etc. Each staff member we encountered was very kind and welcoming.
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Manager, el 22 may. 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that our staff made your stay memorable by providing prompt and attentive service. We strive to ensure our guests feel welcomed and well taken care of throughout their stay. We appreciate your feedback and hope to welcome you back soon!Sincerely, Hotel Manager

4/10 Malo

Kimberly

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The shower curtain was full of mold. The floor in the bathroom was very dirty in the corners. The bathtub was very slippery with no grip or mat inside.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 13 may. 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. Rest assured, we are taking immediate action to address the issues you've raised to ensure a more comfortable and pleasant experience for our guests in the future. We appreciate your valuable input and hope to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 Excelente

Jayant

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We reached very late in the evening from driving, when we called ahead to confirm we were assured not to worry and things were good order and they gave us a nearby room. Being late for breakfast and being closed, they did not hesitate to bring us the breakfast. In general very convenient location ( ~2 miles from I-74), good service, ample parking. Would recommend wholeheartedly.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 13 may. 2024
Dear Guest,Thank you for sharing your experience with us! We're delighted to hear that our team ensured your late arrival went smoothly and that you enjoyed the convenience of our location and the service provided. We're glad we could accommodate you with breakfast despite the timing. We appreciate your recommendation and look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Excelente

Beverly

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The hotel room was clean, but it is in need of updating. Electrical outlets didn’t work, the hairdryer didn’t work and the room is definitely in need of a paint job. Also, the shower head was not attached in the shower.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 13 may. 2024
Dear Guest,We appreciate your feedback and apologize for the inconveniences you experienced during your stay. Rest assured, we are actively addressing these issues to enhance the comfort and satisfaction of our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

4/10 Malo

Angela

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms are outdated and the pool is still not functioning
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 13 may. 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience caused by the outdated rooms and non-functioning pool. Rest assured, we are actively working on improvements to enhance your experience. We hope to welcome you back in the future for a more enjoyable stay.Sincerely, Hotel Manager

4/10 Malo

Jaime

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The bed was very comfy, but the whole room had a "bed bug" vibe. In a state of disrepair and felt very bare bones. Elevator was sketchy to use.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 3 may. 2024
Dear Guest,We're glad to hear that you found our bed comfortable, but we're truly sorry to learn about your less-than-ideal experience with the room ambiance and elevator. Rest assured, we take such feedback seriously and will address these issues promptly to enhance our guests' comfort and safety. We hope you'll give us another chance to exceed your expectations on your next visit. Thank you for bringing this to our attention.Sincerely, Hotel Manager

4/10 Malo

Jon

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager , el 10 abr. 2024
Dear Jon,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

10/10 Excelente

Thomas

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
The property is under renovation and feels not wrll maintained or clean, lack of signs made the process of finding your way around difficult
Se hospedó 7 noches en marzo de 2024
Respuesta de Hotel Manager , el 10 abr. 2024
Dear Thomas,We apologize for the inconvenience caused by our ongoing renovations and any difficulties you experienced navigating the property. Your feedback is valuable to us, and we appreciate your patience during this transition period. We are working diligently to improve the property and ensure a more pleasant experience for our guests in the future. We hope to have the opportunity to welcome you back for an improved experience once our renovations are complete.Sincerely, Hotel Manager

2/10 Terrible

Tyshaye

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really bad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager , el 10 abr. 2024
Dear Tyshaye,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again.Sincerely, Hotel Manager

2/10 Terrible

Ronald

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property has gone through quite a few changes, but not necessarily for the better. I booked a business room thinking it would be decent, but I was wrong. I booked through Expedia and paid online, but when I got to the hotel they requested an additional $100, which they stated was supposed to be on the website but wasn’t. The toilet barely flushed and the place is run down. The only reason I stayed was the other hotels were booked for a College Basketball tournament. Needless to say, I won’t be staying there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 18 mar. 2024
Dear Guest,We apologize for the inconvenience and disappointment you experienced during your stay. It's regrettable to hear that the condition of the room did not meet your expectations and that you encountered issues with the additional charge. We appreciate your feedback and will address these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

2/10 Terrible

Michael

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager , el 10 abr. 2024
Dear Michael,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

6/10 Aceptable

martesse

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Like the fact that everything is in walking distance
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 16 mar. 2024
Dear Guest,We're glad to hear that you appreciated our convenient location! Thank you for taking the time to share your feedback, and we hope to welcome you back again soon.Sincerely, Hotel Manager

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Days Inn is under management. Nevertheless, the hotel still isn’t very clean. I’m not sure they have housekeeping- room and carpet is dirty!! Just stay somewhere else’s
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 16 mar. 2024
Dear Guest,We're sorry to hear about your experience at our Days Inn. Cleanliness is a top priority for us, and we apologize for falling short of your expectations. We have taken note of your feedback and will address it with our housekeeping team to ensure that such issues are not repeated in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

2/10 Terrible

James

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Poor service and none of the properties amenities were available
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 16 mar. 2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. Providing excellent service and access to amenities is our priority, and we regret falling short of your expectations. We will address your concerns with our team to ensure improvements are made. Your feedback is valuable to us, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

2/10 Terrible

Penny

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicios, condiciones de la propiedad
Started shower and yellow water came out and NEVER got hot
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Dale

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Cleanliness is an attitude that generally reflects management... Work on the management at this location and cleanliness will not be an issue.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Bob

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Kelsey, Danville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room may seem cheap but the deposit is ridiculous. Clean quiet
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Devan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DO NOT STAY HERE
Front desk attendant was rude, when I questioned the extra deposit they were asking for "incidentals" she was very rude "we started this a while back". I informed her that hotel.com did not state there was an extra deposit she rolled her eyes at me. The hotel is under "construction" look just i was walking into a horror house. When i was getting ready this morning i seen a cockroach. After I booked local friends told me to make sure i check my stuff for bed bugs.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Kristine

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Owen, Harrison

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
I was told the place was under new management and they were working to improve it by adding a breakfast bar. From what I could see, I hope the new management has deep pockets because there's a lot to be done to bring this place up to a decent standard. Hallway carpets were dirty and worn, elevators were horrible, TV in room was tiny, and the general feel of the place was verging on seedy.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Lori

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No breakfast when it was advertised, under construction, beat up elevator, shower didn’t work, tub has rust stains, expensive for conditions Traffic noise.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Etta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Timothy

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bad , no pool, no laundry, no breakfast , gnats and drain flies in the hallways and in the room. Not what was expected in the least.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

mary

Le gustó: Limpieza y servicio y personal
My room was great but the building and business is under renovation, so the pool and breakfast area are not accessible. For just a quick overnight stop, it was fine. The room did have a microwave and small fridge. It was inexpensive relative to other places close by.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Frank

No le gustó: Servicio y personal
Gimme, gimme, gimme.
The pool was closed. No free breakfast. Clerk want a security deposit incase i stole the towels. Instead of just taking my cc unfo. They tried to take the money out of my card. It didn't work on there end, so they adked for a second credit card. That card didn't work on there end as well. So the sbe tells me to use the ATM and get $50. That machune went down. Refrigerator door was left open.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Clifton

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Friendly, staff, accommodating, nice clean room. Unfortunately under renovation no pool, no laundry no breakfast. Good for a good shower and nights sleep.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Kierron

Viaje de negocios
It’s ok not the best but you get what you pay for it’s ok nothing fantastic but not the worst
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Muna

Se hospedó 3 noches en julio de 2023

2/10 Terrible

Wendy

Viaje familiar
Everything
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Jeffrey

Viaje familiar
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Days Hotel Danville Ill .
The beds were uncomfortable , no conitenintal breakfast . They were building the spot for that . The pool was closed , the fitness room , wasn't good . Over all it was ok , but could've been a lot better .
Se hospedó 3 noches en julio de 2023
Respuesta de Hotel Manager, el 25 jul. 2023
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay.We understand the importance of comfortable beds, and we regret that we fell short in this aspect. Your comments will be taken into consideration as we strive to improve our accommodations.We apologize for the lack of a continental breakfast during your stay. We are working on adding this amenity for our guests' convenience, and we appreciate your understanding.We're sorry to hear that the pool and fitness room were not available during your visit. We understand the frustration, and we will work on making these facilities accessible for our guests.Your comments are valuable to us, and we will use them to make the necessary improvements to provide a better experience for our guests in the future.Thank you for staying with us, and we hope to have the chance to welcome you back for a more enjoyable stay.Sincerely,Hotel Manager

8/10 Bueno

Gary

Viaje de negocios
Le gustó: Servicio y personal
Apparently there are new owners who are doing some upgrading and repair work. So at the moment there are some issues in the common areas, but one hopes these will be fixed up in the near future. The room itself was fine.
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Manager, el 24 jul. 2023
Dear guest,Thank you for your feedback. We appreciate your understanding regarding the upgrading and repair work being done by the new owners. We apologize for any inconvenience caused in the common areas during your stay. We're glad to hear that your room was fine, and we hope the ongoing improvements will enhance your overall experience in the future. Your satisfaction is important to us, and we look forward to welcoming you back for a better stay. Thank you for choosing our hotel.Sincerely,Hotel Manager

2/10 Terrible

Melissa

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property is beyond disgusting. No restaurant or bar no slots no breakfast the pool was green and black probably hasnt been used in years.
Se hospedó 2 noches en julio de 2023
Respuesta de Hotel Manager, el 11 jul. 2023
Dear Guest,I'm sorry to hear about your extremely disappointing experience at the property. It sounds like the lack of amenities, such as a restaurant, bar, and breakfast, as well as the condition of the pool, greatly impacted your stay.Your feedback is valuable, as it helps highlight areas where improvements are needed. If you have any more questions or need further assistance, please let me know.Sincerely,Hotel Manager

2/10 Terrible

Patrick

No le gustó: Limpieza y condiciones de la propiedad
Nasty
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Manager, el 28 jun. 2023
Dear Guest,I apologize that your stay did not go as smoothly as it should have. We take all customer feedback seriously and your comments will be used to determine how we can better serve our customers in the future. Thanks for bringing this to our attention.Sincerely,Hotel Manager

6/10 Aceptable

Marian

Viaje familiar
Le gustó: Comodidad de las habitaciones
There was a pool but it was empty and not open. There was no breakfast or security lock on the door. Run down.
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Manager, el 21 jun. 2023
Dear Guest,We apologize for your stay not meeting expectations. We strive to ensure a pleasant stay for all our guests and we regret that your stay fell short. We take all reviews very seriously and appreciate your feedback. We understand your disappointment at the pool being closed, as well as the lack of breakfast and a security lock on the door. We thank you for bringing these issues to our attention and will be sure to address them.Sincerely,Hotel Manager

10/10 Excelente

Nedra

Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Manager, el 11 jul. 2023
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating.It is really encouraging.We feel proud when we get such ratings and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager

4/10 Malo

Patrick

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Filthy property
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Manager, el 20 jun. 2023
Dear Guest,We apologize for your experience while staying with us and are thankful for feedback that allows us to improve. We take all reviews seriously and will address the points you have raised in order to provide a better stay experience for all our guests. We welcome any further feedback you may have. Sincerely,Hotel Manager

6/10 Aceptable

anthony

Viaje familiar con niños
No le gustó: Condiciones de la propiedad
This hotel is very dated and needs renovated very badly. Room was fairly clean but the rest of the hotel is dirty and falling apart.
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Manager, el 9 jun. 2023
Dear Guest,Thank you for taking the time to share your experience with us. We apologize that your stay was not up to your expectations. We take all feedback seriously and are currently in the process of renovating the hotel. We are sorry that you did not find the hotel to be up to your standards and we hope that you will give us another chance in the future. We are committed to providing our guests with the best possible experience and we will continue to work hard to make sure that all of our guests have a pleasant stay.Sincerely,Hotel Manager

2/10 Terrible

Linda

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The room was filthy, including bed linen, walls and windows. Security latch removed and deadbolt disabled. Mystery substance (looks like some slimy adhesive) on top of TV stand. Holes in walls (not all from picture hooks).
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Manager, el 9 jun. 2023
Dear Guest,Thank you for taking the time to provide us with your feedback. We are sorry to hear that your stay was not up to your expectations. We take the cleanliness of our rooms very seriously and we apologize that your room did not meet our standards. We will be sure to investigate the issue and take the necessary steps to ensure that this does not happen again. We also apologize for the security latch being removed and the deadbolt being disabled. We will be sure to look into this issue and take the necessary steps to ensure that this does not happen again. We apologize for the mystery substance on the top of the TV stand and the holes in the walls. We will be sure to investigate this issue and take the necessary steps to ensure that this does not happen again. We hope that you will give us another chance to provide you with a better experience in the future.Sincerely,Hotel Manager

4/10 Malo

Cliente verificado

Not the greatest place.
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Manager, el 31 may. 2023
Dear Guest,Thank you for visiting our property. We're sorry to hear that your experience at our hotel was terrible. We take all guest concerns seriously and would appreciate more specific feedback on what went wrong during your stay. This will help us address any issues and make improvements to our services. We value your feedback and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

6/10 Aceptable

Kurtis

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
They did not have breakfast, need to fill in the holes in the walls where pictures were previously hung, a smell of sewer in the hallway when we returned in the evening.
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Manager, el 17 may. 2023
Dear Guest,Thank you for taking the time to provide feedback about your stay at our hotel. We apologize for the inconvenience regarding the lack of breakfast and the holes in the walls. We are sorry to hear about the smell of sewer in the hallway and we will look into this further. If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know. Thank you again for your review.Sincerely,Hotel Manager

10/10 Excelente

Sara

Viaje familiar
Was good place and really nice looking
Se hospedó 3 noches en mayo de 2023
Respuesta de Hotel Manager, el 17 may. 2023
Dear Guest,Thank you so much for your kind words! We are delighted that you had a good experience at our hotel. We strive to make sure that all of our guests have a pleasant stay, and it is wonderful to hear that we succeeded in doing so. We appreciate your feedback and look forward to seeing you again soon!Sincerely,Hotel Manager

2/10 Terrible

Monique

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst room not worth the money
The room was smelly. It had an old stinky odor, The air was blowing a smelly odor.
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Manager, el 17 may. 2023
Dear Guest,We apologize that your stay was not as pleasant as expected. We take pride in our cleanliness standards and we are sorry that the room had an unpleasant smell. We are always looking for ways to improve and your feedback helps us to do that. We would appreciate it if you could contact our guest services team so we can investigate further and ensure this does not happen again. Thank you for bringing this to our attention.Sincerely,Hotel Manager

10/10 Excelente

ANAGHA

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stayed at this hotel on May 11-May 13 with my mom to attend my graduation at the University of IL. Little did I know that Ubers/Lyft hardly operate here, but the Hotel Manager (Golu /Gaurav) helped me with last minute travel arrangement ensuring my security and also recommendations for good food in the area. Thanks Golu. Hotel is being renovated but my safe was peaceful and neat with no complaints. I wish them All the Best.
Respuesta de Hotel Manager, el 17 may. 2023
Dear Guest,Thank you for your kind words and for taking the time to leave us a review. We are delighted to hear that you had a pleasant stay with us and that our team was able to assist you in your travel arrangements. We are proud to be part of such an important milestone in your life and hope that you will visit us again soon.Sincerely,Hotel Manager

2/10 Terrible

Prabhat

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was purchased recently and is not t ready for guests or occupancy…. Miserable experience
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Manager, el 17 may. 2023
Dear Guest,We apologize for your experience and understand your frustration. We recently purchased the property and are in the process of renovating it to provide our guests with the best experience possible. We apologize for any inconvenience this may have caused and hope that you will consider staying with us when the renovations are complete. Thank you for your understanding.Sincerely,Hotel Manager

2/10 Terrible

Essam

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Manager, el 16 may. 2023
Dear Guest, We have noted your 1-star review. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Sincerely,Hotel Manager

8/10 Bueno

William

Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Manager, el 8 may. 2023
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager