The hotel is lovely. The rooms were a good size, clean and comfortable, with 2 chairs. The restaurant was again clean and comfortable, though I did feel it was a bit chilly. The staff were lovely and helpful, but the food delivery was very slow. The restaurant was not busy, but we waited over an hour for our food. The food was tasty with good portions. At no point, whilst we were settling our bill, were we asked if our stay had been alright. It felt like a definite lack of customer care.