Caja de seguridad en la habitación y tabla de planchar con plancha

Opiniones de Travelodge Resort Darwin

4 out of 5
Travelodge Resort Darwin
64 Cavenagh St, Darwin, NT

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 287 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 439 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 173 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 71 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 32 de 1002 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

7.8/10

Servicios

7.2/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location, staff friendly place nice and clean
Se hospedó 1 noche en mayo de 2024
Respuesta de Priscilla Devey Hotel Duty Manager., el 14 may. 2024
Thank you, Rachek, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

6/10 Aceptable

Thomas

Viaje familiar
No le gustó: Limpieza
Aircon didn't work. Have to pay $10 a day for parking. Gym is a waste of time, limited equipment.
Se hospedó 2 noches en abril de 2024
Respuesta de Cilla Hotel Duty Manager., el 30 abr. 2024
Hi Thomas, Thankyou for your review and for highlighting the parking fee concern. We aim to be transparent with all our fees and will review our communications to ensure clarity. We hope to welcome you back soon.

6/10 Aceptable

Micheal

Viaje familiar
Le gustó: Limpieza y servicio y personal
Rooms are renovated and very nice. Outside of the property is dated and needs garden maintenance
Se hospedó 4 noches en marzo de 2024
Respuesta de Priscilla Hotel Duty Manager, el 2 abr. 2024
Hi Micheal,Thanks for leaving your review, its lovely to hear you enjoyed your stay here with us, we are actually currently undergoing a little garden maintenance and a fix up of the grounds.Hopefully you can check it out when you return back.Priscilla Devey Hotel duty manager.

4/10 Malo

Karen

Se hospedó 1 noche en marzo de 2024
Respuesta de Priscilla Hotel Duty Manager, el 18 abr. 2024
Hi Karen,Thanks for your review!We do hope to see you back again!

4/10 Malo

Darren

Viaje en pareja
No le gustó: Servicio y personal
So started with check in : very good lovely reception, area clean. then went downhill from there, had an apartment so had bags of stuff as well as luggage, fridge full of food... didn't realise there was no internet wifi until a few hours later, approached reception told if nothing they will give us another room. which they did... didnt offer to help move our bags or anything i had to ask for a trolley.. then moved from rear of the hotel to the front of the hotel... room the same... Aboriginal guests were yelling and letting all their family and friends in through a little gate at the front, late at night.. next day went out as i had a late check out time 1pm.. returned about 12pm to get my belonging and couldn't get into my room as card was deactivated. went to reception reactivated, went to room to grab my stuff load my car. went to get back in card expired again after 5 minutes ?? luck my partner was inside to let me back in...... i won't be back very disappointing hotel.
Se hospedó 2 noches en febrero de 2024
Respuesta de Daniel - Assistant Hotel Manager, el 21 feb. 2024
Hi Darren, Thanks for the review. I'm sorry to see that your arrival experience didn't go to plan. The team shouldn't have booked guests in this part of the hotel while it didn't have WIFI. After this the team should have assisted with the room move. We do monitor for antisocial behavior and manage this where we can. I'm sorry that the extension on your card didn't read I have spoken with the team on how to do this without impacting our guests. We do hope you were able to enjoy exploring Darwin.

10/10 Excelente

Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Clean and well appointed room. Comfortable bed and good linen. Friendly staff
Se hospedó 2 noches en enero de 2024
Respuesta de Daniel - Assistant Hotel Manager, el 31 ene. 2024
Hi Karen, Thanks for the review. Great to see you found the room comfortable. Thanks for staying and we hope to welcome you back again.

4/10 Malo

Arthethan

Se hospedó 3 noches en diciembre de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 7 feb. 2024
Hi Arthethan, Thanks for the review. Please let us know if you have any further feedback for us to improve on.

2/10 Terrible

Monique

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Daniel - Assistant Hotel Manager, el 17 ene. 2024
Hi Monique, Thanks for the review. Please feel free to reach out and speak with me if there is anything we can discuss about your recent stay.

8/10 Bueno

Pelithemba

Viaje en pareja
I liked the welcome drinkd
Se hospedó 1 noche en diciembre de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 9 ene. 2024
HI Pelithemba, Thanks for the review. We're glad you enjoyed your welcome drink.

4/10 Malo

Terrie

No le gustó: Servicio y personal y condiciones de la propiedad
No pool bar.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 3 ene. 2024
Hi Terrie, Thanks for the review. I'm sorry to see your overall stay wasn't enjoyable. We have had to make some changes to the F&B operation during the low season which unfortunately, has meant we had to close the pool bar. We hope to open this as soon as we are getting busy again.

10/10 Excelente

ESTELLE

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was good also walking distance to shops and esplanade which we came to see the new year’s fireworks event. Thank you
Se hospedó 3 noches en diciembre de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 3 ene. 2024
Hi Estelle, Thanks for the review. We hope you had a wonderful new years at the waterfront. Thanks for staying and we hope to welcome you back again.

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Get what you pay for
Comfy bed. AC didn’t work. Carpet and floor were filthy. General odour in the room. Cheap toilet paper. Cheap room.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 26 dic. 2023
Hi Anonymous, Thanks for the review. I'm sorry to see that the room had some needed repairs. I will be following this up with our housekeeping and maintenance team to make sure it's up to standard. Thank for bringing to my attention.

10/10 Excelente

Dana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 20 dic. 2023
Hi Dana, Thanks for the review. Wonderful to see you had an overall enjoyable stay.

6/10 Aceptable

Peter

No le gustó: Limpieza
Mould all in bathroom floor walls.. definitely looked a lot nicer in the photos then in real life.. aircon was super loud you could hear the unit outside all night.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 22 nov. 2023
Hi Peter, thanks for your feedback. I have asked the team to follow up on the above comments to make sure we are improving on this. Thank you for bringing to our attention.

8/10 Bueno

Marianne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good vslue in downtown location
Even though this property is listed as a “resort” it is conveniently located in the downtown area of Darwin, easily accessible to local bus, grocery store and other shopping as well as other sights. Our room was very clean and there was coffee and tea in the room as well as a refrigerator. The air conditioning was easy to set to a comfortable temperature and the room was spacious, including a table and chairs. There is a lovely pool on the premises, but although there are a series of steps to enter, there are no railings so I could not get in and out safely by myself, which was disappointing. The other amenity missing was an ice machine - if you want ice for drinks in your room you can only ask for a plastic cup half full of ice from the bar during their service hours. If we had the opportunity to return to Darwin we certainly would consider staying here again. Very good value.
Se hospedó 3 noches en octubre de 2023
Respuesta de Claire | Hotel Duty Manager, el 6 nov. 2023
Good evening Marianne, thank you for the lovely review of your stay at the Travelodge Resort Darwin. I'm glad to hear that your time at the resort was enjoyable and you were happy with your room. We are in the process of installing a handrail into the pool and hope to have this finalised soon. You are correct about the no-ice machine, but our team is always happy to assist when the Pool Bar is open. I do hope you enjoyed your time in the Top End and we do hope to see you again in the future. Kind regards,

4/10 Malo

Morten

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Claire | Hotel Duty Manager, el 24 oct. 2023
Good afternoon Morten, Thank you for your stay at the Travelodge Resort Darwin. I'm sorry to hear that your trip wasn't met with the expectations that you may have had. We're always willing to improve and take feedback, so if there is something you'd like to let us know, please feel to reach out. Thank you again for your stay,

8/10 Bueno

Zenda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really enjoyed the pool, plants and outdoor eating where the outdoor facilities let you enjoy what you went to the tropics for, not cooped inside concrete walls.
Se hospedó 5 noches en octubre de 2023
Respuesta de Claire | Hotel Duty Manager, el 24 oct. 2023
Good afternoon Zenda, thank you for your review of the Travelodge Resort Darwin! It's great to hear that you were able to enjoy the tropics. The pool area is a great little getaway for that exact reason, and certainly one of my favourite places in the hotel. I do hope you had a great holiday, and we hope to see you again in the future. Kind regards,

6/10 Aceptable

Toni

No le gustó: Servicio y personal y condiciones de la propiedad
Nothing unique. No help with baggage handling. Poor communication regarding taxi arrangements.
Se hospedó 7 noches en agosto de 2023
Respuesta de Claire | Hotel Duty Manager, el 9 sept. 2023
Good evening Toni, Thank you for taking the time to leave a review regarding your experience with the Darwin Travelodge Resort. I'm sorry to hear that there may have been a miscommunication with organising a taxi to the airport. We do strongly recommend that guests departing in the early hours of the morning pre-book the day before, and earlier than their estimated time as taxi's can run slow during the peak periods of airport departures. Our hotel does not have a dedicated porter service; however, our team is happy to assist with luggage on request. We do hope that overall you had an enjoyable time in Darwin and thank you again for your feedback.

10/10 Excelente

Katy

Se hospedó 1 noche en septiembre de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 5 sept. 2023
Hi Katy, Thanks for the review

10/10 Excelente

BRIAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place to stay, nice pool area
2nd time here, this time in a townhouse. Good location
Se hospedó 5 noches en agosto de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 16 ago. 2023
Hi Brian, Thanks for the review and staying at the Travelodge. We look forward to welcoming you back again.

10/10 Excelente

Alice

Se hospedó 5 noches en julio de 2023
Respuesta de Claire | Hotel Duty Manager, el 2 sept. 2023
Hello Alice, Thank you for your review of the Travelodge Resort Darwin. It's lovely to see that you had a great experience with us at the hotel. I hope that you had an enjoyable time in the Top End, and look forward to welcoming you back next time you're in Darwin. Kind regards,

8/10 Bueno

Kathryn

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
As I mentioned in my Google review. The hotel is a little dated, but clean and comfy bed. My issue was with the staff reaction when I raised two small issues spoilt my impression of the hotel!
Se hospedó 2 noches en julio de 2023
Respuesta de Claire | Hotel Duty Manager, el 5 ago. 2023
Hello Kathryn, thank you once again for your review of the Travelodge Hotel. As mentioned in my previous responses, I will ensure that I follow up with the relevant teams about your experiences and concerns. We take feedback from guests seriously and are absolutely willing to action and improve on this where possible. I do hope that you had a great time in Darwin overall and are able to make it back to the Top End again in the future. Kind regards,

8/10 Bueno

Mary

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Our townhouse was clean and staff very friendly. Location is central so makes for easy access to lots of Darwin activities. Declined breakfast as did not have a huge selection, low or empty offerings and did feel was of a high standard of cleanliness. The property in general appears dated but might stay again as overall ok.
Se hospedó 4 noches en julio de 2023
Respuesta de Claire | Hotel Duty Manager, el 31 jul. 2023
Hello Mary, Thank you for your review of the Travelodge Resort Darwin. We are very lucky to be so close to everything in the city and the surrounding areas which is great for those who are travelling or wanting a weekend getaway. During our busy times during breakfast, some of the selections may be more popular than others, however our chefs are very prompt at restocking these items. We are in the process of a number of beautification projects that we hope to see completed during the next few months. We appreciate your review and hope to see you again next time you're in Darwin. Kind regards,

8/10 Bueno

Karen

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 12 noches en junio de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 24 jul. 2023
Hi Karen, Thansk for the review. We hope to welcome you back again in the future.

10/10 Excelente

Jodi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Just a quick over night stay but this has been our go to over 30 years. Noted the property has been renovated to a nice contemporary feel.
Se hospedó 1 noche en julio de 2023
Respuesta de Claire | Hotel Duty Manager, el 23 jul. 2023
Good afternoon Jodi, thank you for your continual stay with us at the Travelodge Resort Darwin! We have had a facelift during Covid with the rooms being updated as you have mentioned. We appreciate the return visit, and look forward to seeing you again in the future.

10/10 Excelente

Grace

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean, very comfortable and felt extremely safe! Everything’s very fancy as well. Will definitely be coming back!!
Se hospedó 2 noches en julio de 2023
Respuesta de Claire | Hotel Duty Manager, el 23 jul. 2023
Good evening Grace, thank you for taking the time to leave such a lovely review. I'm glad to hear you had such a great stay, and we'd love to welcome you back next time you're in the Top End!

4/10 Malo

Adam

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 2 noches en junio de 2023
Respuesta de Claire | Hotel Duty Manager, el 26 jun. 2023
Good evening Adam, I'm sorry to hear that you didn't have the best experience at the hotel. We'd love to hear from you in more detail on what has happened so we can look into this further for you. We appreciate you taking the time to let us know, and hope the rest of your stay in Darwin was enjoyable. Kind regards,

2/10 Terrible

Jodi

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
No hot water, maintenance didn't fix when reported. No credit or reimbursement offered just a "Oh im sorry for the inconvenience" Cold showers for three days...This was in No 17 Apartment that was expensive in peak season. Will never recommend Traveldoge to any friends and certainly wont ever stay at a Travelodge.
Se hospedó 2 noches en junio de 2023
Respuesta de Claire | Hotel Duty Manager, el 23 jun. 2023
Good morning Jodi, thank you for taking the time to provide feedback about your experience. We are aware that this issue was reported to us on the second day of your stay. Our maintenance team did attend the room during the afternoon and was able to provide hot water to the townhouse, and to our understanding you were present at the time to confirm this. We were also aware that this may not have been a permanent fix as we were waiting for a part to be delivered which was also explained during that time. Our maintenance team did re-attend the following room at 9am to confirm, however missed your departure by only a few minutes. We will raise an investigation at this process internally to improve on this in the future. I do hope the remainder of your time in Darwin was enjoyable.Kind regards,

10/10 Excelente

Donna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Woolworths across the road for shopping
Se hospedó 4 noches en mayo de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 14 jun. 2023
Hi Donna, Thanks for your review. It is very conventient having Woolworths across the road for guests. Thanks for staying at the Travelodge & we hope to welcome you back again.

6/10 Aceptable

Belinda

Le gustó: Servicio y personal
Receptionist had a foreigner aNd very difficult to understand. As a single female travelling on my own, I did not feel safe and secure given the layout of the premises and where my room was located. I did like the fact that the room was very clean.
Se hospedó 1 noche en mayo de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 5 jun. 2023
Hi Belinda, Thanks for your review. We do have a diverse and multicultural team. I'm sorry to see that you found it difficult to understand this team member. We do have a secure property and staff regularly do patrols so we can give piece of mind to our guests. It's a good to see that your room was a positive for your stay. Thank you for staying at the Travelodge.

10/10 Excelente

Gina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had an enjoyable stay. Staff were lovely. Property was clean and tidy. Would definitely stay here again.
Se hospedó 2 noches en mayo de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 22 may. 2023
Hi Gina, Thanks for the review. It's wonderful to see you enjoyed your stay and the staff looked after you. We hope to welcome you back again.

10/10 Excelente

Derise

Se hospedó 1 noche en mayo de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 22 may. 2023
Hi Denise, Thanks for the review. Great to see you enjoyed your stay with us.

10/10 Excelente

Carly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Den - the Malaysian receptionist found out it was my birthday. He organised a wine and some fruit platter to our room! He was so sweet and kind. Housekeeping team were also amazing! Kudos!
Se hospedó 3 noches en mayo de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 15 may. 2023
Hi Carly, Thanks for review. Den is a great member of our team and always doing what he can do make the guests stay memorable. Thank you for staying with us and Happy Birthday from the Team!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recommend
Staff were helpful and friendly. Lovely pools. Great location.
Se hospedó 1 noche en abril de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 28 abr. 2023
Dear Anonymous, Thanks for the review. great to see you had a lovely stay with us.

8/10 Bueno

Eva

Se hospedó 5 noches en abril de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 15 may. 2023
Hi Eva, Thanks for the review and for staying at the Travelodge

8/10 Bueno

Eva

Viaje familiar
Le gustó: Servicio y personal
A clean and comfortable stay. Close to transport and shops.
Se hospedó 2 noches en abril de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 28 abr. 2023
Hi Eva, Thanks for the review. wonderful to see you had a comfortable stay. Our central location is perfect for all city attractions and transport for other areas.

4/10 Malo

Afifa

Viaje de negocios
No le gustó: Condiciones de la propiedad
The property grounds are really rundown.
Respuesta de Daniel - Assistant Hotel Manager, el 28 abr. 2023
Hi Afifa, thanks for the review. The property is an older building. We are always making sure we are doing renovations and maintaining the gardens to help with the image. Thanks for staying at the Travelodge.

4/10 Malo

wayne

Le gustó: Limpieza y servicios
Signage to property is very poor Restaurant is poor Additional cost to park the car on the property but only revealed when booking in at reception
Se hospedó 1 noche en abril de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 28 abr. 2023
Hi Wayne, Thanks for the review. We do have signage all around the property. I will look to see how we can make this better. Please reach out if you would like to discuss the restaurant. With more information I can make improvements. We do our best to make sure all online sites have the most up to date information and do display parking as an additional cost as in many cities. Thanks for staying at the Travelodge

8/10 Bueno

Penny

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Pool area was great, room was ok.
Se hospedó 5 noches en marzo de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 28 abr. 2023
Hi Penny, Great to see you enjoyed the pool. Thanks for staying at the Travelodge.

10/10 Excelente

Hillary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super convenient. Stayed here a couple of times. Love the location and functionality of the place. Not fancy but very comfortable and priced right
Se hospedó 2 noches en marzo de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 3 abr. 2023
Hi Hillary, Thanks for the review. It's great to see you have stayed with us a couple of times. We hope to welcome back again next time you're in Darwin.

10/10 Excelente

Sharyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Visiting Family in Darwin
This is our 3rd time staying at the Travel Lodge.. we always take a town house which provides a lot of room to entertain our grandson .. the unit is clean , serviced daily, very comfortable bed and pillows, air conditioning is very effective.. All Staff are friendly, helpful and cheerful .. and the pools are a big hit with our grandson ..we will definitely look to stay again when we are visiting family
Se hospedó 6 noches en marzo de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 3 abr. 2023
Hi Sharyn, Thanks for the review. It's great to see you have stayed with us 3 times now. We hope your visit with the family was pleasant. we look forward to welcoming you back next time you are in Darwin

6/10 Aceptable

Alice

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 28 abr. 2023
Hi Alice, Thanks for your review!

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great pool. Great staff.
Se hospedó 3 noches en marzo de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 21 mar. 2023
Hi William, Thanks for the review. Glad the staff were welcoming and you enjoyed the pool. We hope to welcome you back in the future.

10/10 Excelente

Eileen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable bed, helpful staff
Se hospedó 2 noches en marzo de 2023
Respuesta de Daniel - Assistant Hotel Manager, el 21 mar. 2023
Hi Eileen, Thanks for the review. glad you found the room comfortable. We hope to welcome you back in the future.

8/10 Bueno

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great friendly staff, we never had to wait for anything , great pools and location
Respuesta de Daniel - Assistant Hotel Manager, el 13 ene. 2023
Hi Karen, Thanks for the review. Great to see you had a lovely stay at Travelodge. We hope to welcome you back in the future.

8/10 Bueno

Sean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lagoon pool was nice. Getting a little dated but still good.
Respuesta de Daniel - Assistant Hotel Manager, el 10 ene. 2023
Hi Sean, Thanks for the review. Great to see you enjoyed the pool in this warm weather.

6/10 Aceptable

Kelly-lee

Viaje en pareja
Le gustó: Limpieza
Was ok.
Respuesta de Daniel - Assistant Hotel Manager, el 13 ene. 2023
Hi Kelly-lee, thanks for the review. Please let me know if there is anything we can do to make the guest experience better to improve future stays.

4/10 Malo

Bethany

Viaje en pareja
Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
I was really disappointed with my recent stay at Travelodge Darwin. This has been our regular place to stay when we come to Darwin every few months. The room we stayed in was not in good shape at all. Rubbish was left in the bin on arrival, the toilet roll holder was broken and hanging off the wall, the towel rail was broken and coming away from the wall, the soap dispenser in the shower was broken, there was mould on the front door, toys and rubbish were found behind the curtains and upon arrive he were informed that there was now a $10 a day cost for parking now, which was not advised or was it apart of my booking information. I was really disappointed with how quickly the new renovated rooms have been broken and not looked after. Outside the ground around the hotel and car park are run down and have long grass and weeds growing in them.
Respuesta de Daniel - Assistant Hotel Manager, el 29 dic. 2022
Hi Bethany, Thanks for the review. I'm sorry to see you didn't enjoy your recent stay. I've passed this information on to our housekeeping team to provide feedback and make sure this doesn't happen again. Parking does have a daily cost. This is advertised on our website and other agent sites. Thanks for staying with us.

10/10 Excelente

Sharyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Christmas in Darwin
The second time we stayed at Travel Lodge Darwin in a town house .. very roomy and comfortable.. great pools for the kids.. easy access to shops and walking around the city.. all staff friendly and helpful
Se hospedó 7 noches en diciembre de 2022
Respuesta de Daniel - Assistant Hotel Manager, el 29 dic. 2022
Hi Sharyn, thanks for the review. Great to see you enjoyed the Town House. We hope to welcome you back again.