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Opiniones de L'Auberge Del Mar

5 out of 5
L'Auberge Del Mar
1540 Camino Del Mar, Del Mar, CA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 418 de 715 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 160 de 715 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 75 de 715 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 715 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 715 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Ignacio

Viaje en pareja
No le gustó: Servicio y personal y servicios
Malo y caro. Reserve una pieza ocean lateral view y me dieron una al estacionamiento. Tuve que reclamar para que me la cambien. Junto con las llaves me pasan 2 botellas de agua . Eso es servicio para un hotel de 1.100 dólares la noche??
Se hospedó 1 noche en septiembre de 2021
Respuesta de Jonathan Bradford, el 5 sept. 2021
Nuestro objetivo es proporcionar a todos nuestros huéspedes experiencias vacacionales excepcionales en el corazón de Del Mar, y lamentamos que esta no haya sido su impresión. Esperamos tener la oportunidad de compensar estas deficiencias y brindarle una experiencia aún mejor en el futuro.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel chico e ideal para ir en pareja, esta ya viejo pero conserva su clase y su buen gusto
Se hospedó 3 noches en agosto de 2018

10/10 Excelente

Cristian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy Recomendable
Excelente lugar; muy bonito y bien ubicado
Se hospedó 6 noches en octubre de 2017
Respuesta de Resort Operations Manager, el 11 dic. 2017
Dear Cristian, Thank you for choosing L'Auberge Del Mar, our home by the sea. We enjoyed having you stay with us and look forward to hosting you back here again, hopefully some time soon. We wish you a happy holiday season and a wonderful beginning of the new year! Kind regards, L'Auberge Del Mar Staff

10/10 Excelente

Fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thank you for your recent visit to L'Auberge Del Mar and for the five stars. We hope to see you again very soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
muy lindo todo
no me gusto tener balcon enfrente al estacionalmente no es lo que me prometieron por tel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Precioso hotel
hotel y servicio de primera, para volver seguro!
Dear Guest, I am please to hear you had a great overall stay with us. We'd love to host you again in the future! Warm regards, Shaun Beucler General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena ubicación ideal para caminar un rato a los alrededores y muy cerca de la playa. Un ambiente limpio y agradable una arquitectura acogedora. Regresaría sin duda

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

MANOLO, SAN DIEGO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
BUEN AMBIENTE
MUY BUENA

10/10 Excelente

Satinder

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful stay as always. The staff was amazing, the food was delicious and the views spectacular. Cant wait to return!
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Management, el 5 abr. 2024
Dear Satinder,Thank you for sharing your wonderful experience with us. We are thrilled to hear that your stay was as delightful as always, highlighted by our amazing staff, delicious food, and spectacular views. Your eagerness to return is the highest compliment we could receive, and we can't wait to welcome you back for another memorable visit.

10/10 Excelente

Sonia

Viaje familiar
Le gustó: Condiciones de la propiedad
This is our 2nd year in a row and I can wait to go back next year.
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Management, el 1 abr. 2024
Thank you for the feedback, Sonia! We are delighted to hear that you have chosen to stay with us for the second year in a row and are already looking forward to your return next year. It is wonderful to know that our hotel has become a place you're excited to revisit. We can't wait to welcome you back for another memorable experience and thank you for your continued loyalty.

8/10 Bueno

Alli and Win

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location in Del Mar. solid 4 star. Elevator was broken which was a bit inconvenient. Bed was very comfortable. Staff very friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management, el 25 mar. 2024
Dear Alli and Win,Thank you for sharing your feedback on your stay in Del Mar. We are pleased to hear that you enjoyed our great location and found our accommodations and service to be of a solid 4-star quality. We apologize for the inconvenience caused by the broken elevator and appreciate your understanding. It is wonderful to know that you found the bed very comfortable and our staff friendly. We look forward to welcoming you back for another pleasant stay.

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management, el 13 mar. 2024
Thank you for the feedback, Linda! We are so happy to hear that you enjoyed your time with us and we hope you can visit us again soon.

10/10 Excelente

Jackie, Fallbrook

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay … daughters wedding absolutely stunning
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management, el 20 feb. 2024
Dear Jackie,We are thrilled to hear that your stay during your daughter's wedding was absolutely stunning. It is wonderful to know that everything went great and contributed to a memorable experience for such a special occasion. We hope the beauty and joy of the event will stay with you for years to come. Thank you for choosing us for this significant celebration. We look forward to welcoming you back for future memorable moments.

4/10 Malo

Lauren

Room service was sparse. Over the top and beyond expensive. Food was creative in restaurants but almost never cooked right. Medium rare steak came out medium …..second time it came out medium decided not to send it back a third time lobster bisque came out cold sent it back. Most annoying thing was size of the bathroom is minuscule and the room service menu just was unacceptable. I would’ve liked a pot of coffee available or a pot of hot cocoa in the mornings .The coffee shop was almost always closed whether it was 10 in the morning or four in the afternoon. The valet service was superior. I had to ask five times where the ice machine was and finally called and she told me to go get it myself on the second or third floor. That was ridiculous. I would not come back. The prices are over the top and you’re not getting the value for the price. If you want the experience that’s fine but I’m not spending $5000 for four days for an experience where everything is priced four times what it should be.
Se hospedó 5 noches en febrero de 2024
Respuesta de Hotel Management, el 21 feb. 2024
Dear Lauren,We appreciate your feedback, though we are sorry to hear that your experience did not meet expectations, particularly with room service and dining. It is disappointing to learn that the food did not arrive as ordered and that the amenities, including the coffee shop's availability and the size of the bathroom, fell short of your needs. We take your comments seriously as we strive to improve our guest experience. We hope to have the opportunity to offer a more satisfying stay in the future.Sincerely,The L'Auberge Del Mar Team

8/10 Bueno

Suresh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Management, el 30 ene. 2024
Thank you for the feedback, Suresh! We are happy to hear you enjoyed your stay with us and we look forward to welcoming you back in the future.

6/10 Aceptable

Jason

Tried room service three times, no one answered. Morning, afternoon and the evening. 😣
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Management, el 12 ene. 2024
Dear Jason,We are truly sorry for the inconvenience caused by our room service not answering during your stay. This lapse in responsiveness is not reflective of our commitment to guest satisfaction, and we are taking immediate steps to ensure this does not recur. Your comfort and convenience are paramount to us, and we hope to have another opportunity to demonstrate our dedication to excellent service.

10/10 Excelente

Mike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Management, el 8 ene. 2024
Thank you for the feedback, Mike! We are happy to hear you enjoyed your stay and look forward to welcoming you back soon.

8/10 Bueno

Saniya

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management, el 22 ene. 2024
Thank you for the feedback, Saniya! We are so happy to hear that you enjoyed your stay with us and we hope we can welcome you back next time you are in San Diego.

8/10 Bueno

Saniya

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management, el 19 ene. 2024
Thank you for your feedback, Saniya! We are happy to hear you enjoyed your stay with us and we hope to welcome you back soon.

10/10 Excelente

MARSHALL

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management, el 18 dic. 2023
Thank you for the feedback, Marshall! We are glad you enjoyed your stay and hope to welcome you back soon.

4/10 Malo

Jill

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
We were given the room right off the hotel's entrance/driveway. There is a lot of street noise, and no point to using the balcony. The air conditioning did not work, and we had to file a noise complaint due to the craziness of someone's kids upstairs. The restaurant was very nice for breakfast, and the property was quite nice. Just for that price point, I expected a little more.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management, el 8 dic. 2023
Dear Jill,We apologize for the challenges you faced during your stay, including the street noise, air conditioning issues, and disturbance from other guests. We are glad you enjoyed our restaurant and the property overall. Your feedback is important to us as we strive to improve our guest experience. We hope to welcome you back in the future for a more satisfying and enjoyable visit.Sincerely,The L'Auberge Del Mar Team

8/10 Bueno

Alexander

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 7 noches en noviembre de 2023
Respuesta de Hotel Management, el 6 dic. 2023
Thank you for your feedback, Alexander! We are happy to hear you enjoyed your stay and hope we can welcome you back soon.

10/10 Excelente

Cory

Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management, el 18 dic. 2023
Thank you for taking the time to leave your feedback, Cory! We are thrilled to hear that you enjoyed your stay with us and hope we can welcome you back in the future.

4/10 Malo

STEPHEN

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Overpriced; rude & incompetent staff; room condition not on par with what was charged
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management, el 10 nov. 2023
Dear Stephen,We are truly sorry to hear about your recent experience at L'Auberge Del Mar. It is disheartening to learn that our service and room conditions did not meet your expectations, especially considering the value we strive to provide. We take your feedback seriously as it helps us identify areas for improvement. We hope to have the opportunity to regain your trust and provide you with the high standard of service we are known for.Sincerely,The L'Auberge Del Mar Team

10/10 Excelente

Geoffrey

Le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management, el 1 nov. 2023
Thank you for your feedback, Geoffrey! We are thrilled to hear that you enjoyed your stay with us, and we hope to welcome you back again soon.

10/10 Excelente

Jennifer

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Management, el 2 oct. 2023
Dear Jennifer,Thank you for your kind words! We are delighted to hear that you enjoyed your stay. Our team strives to provide an exceptional experience for our guests, and it is heartening to know we met your expectations. We look forward to welcoming you back in the future.

8/10 Bueno

umesh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Management, el 27 sept. 2023
Dear umesh,Thank you for your feedback. We are happy to hear you enjoyed your stay with us and we hope to welcome you back again soon for another peaceful stay.

10/10 Excelente

Laurie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic in every way. Magnificent
Se hospedó 7 noches en agosto de 2023
Respuesta de Hotel Management, el 6 sept. 2023
Dear Laurie,We are absolutely thrilled to hear that your experience was fantastic in every way. Your description of your stay as "magnificent" truly warms our hearts and affirms the efforts we put into ensuring each guest has an exceptional visit. Thank you for taking the time to share your glowing feedback. We look forward to the pleasure of welcoming you back for another magnificent experience.

10/10 Excelente

Sharon, Ladera Ranch

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 25 sept. 2023
Thank you for your feedback, Sharon! We are so happy to hear that you enjoyed your stay and we look forward to welcoming you back in the future.

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management, el 28 ago. 2023
Dear Eric,We are thrilled to hear that you had an exceptional experience at L'Auberge Del Mar. Your satisfaction is our greatest reward, and we look forward to the opportunity to exceed your expectations again in the near future.

8/10 Bueno

Lena, San Francisco

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management, el 11 sept. 2023
Thank you for your review, Lena! We are happy you enjoyed your stay and hope to welcome you back in the future.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel.
Se hospedó 2 noches en agosto de 2023
Respuesta de Hotel Management, el 18 ago. 2023
Dear John,Thank you for your feedback! We are so glad you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 Excelente

Richard

Se hospedó 3 noches en julio de 2023
Respuesta de Hotel Management, el 5 sept. 2023
Thank you for your feedback, Richard! It makes us so happy to hear that you enjoyed your stay. We hope we can welcome you back next time you visit San Diego.

10/10 Excelente

Sherry

Se hospedó 2 noches en agosto de 2023
Respuesta de Hotel Management, el 5 sept. 2023
Thank you for the feedback, Sherry! We are happy to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excelente

Herb

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very sceni
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management, el 7 ago. 2023
Dear Herb,Thank you for the review! We are happy that you enjoyed the views and local area that we are proud to call home. We hope you come back and visit us soon.

10/10 Excelente

Grace

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Valet men were hardworking and very efficient! Vibrant lobby/ bar scene. Always exciting. This review could’ve been over the top. However. We had drinks at the bar around 9:30pm in a sat night and the short bartending staff was overwhelmed and 2 mix drinks was a almost a 30 min wait. Although the manager comped the drinks. As a management of the hotel, you could’ve doubled your revenue in that 30 mins if properly staffed. Overall, it was a lovely hotel and stay.
Se hospedó 2 noches en julio de 2023
Respuesta de L'Auberge Del Mar, el 4 ago. 2023
Thank you for sharing your experience. We are delighted to hear that you enjoyed our vibrant lobby and found our valet team to be hardworking. We apologize for the wait you experienced at the bar and appreciate your understanding. Your feedback is invaluable, and we will work towards improving staffing during peak times. We are thrilled that you had a lovely stay and look forward to welcoming you back soon.

10/10 Excelente

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2023
Respuesta de L'Auberge Del Mar, el 31 jul. 2023
Thank you for your feedback! We are so happy to hear that you enjoyed your visit. We are all looking forward to welcoming you back soon.

10/10 Excelente

Henry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property and remarkable service
Se hospedó 6 noches en julio de 2023
Respuesta de Hotel Management, el 26 jul. 2023
Dear Henry,Thank you for your kind words. We are thrilled that you appreciated our property and found our service to be remarkable. It is always gratifying to know that we have been able to meet our guests' expectations. We look forward to welcoming you back to L'Auberge Del Mar for another enjoyable stay.

6/10 Aceptable

Dimitri

Le gustó: Limpieza
Se hospedó 2 noches en julio de 2023
Respuesta de Hotel Management, el 24 jul. 2023
Dear Dimitri,Thank you for your feedback. We are sorry to hear that your stay did not meet all your expectations. Please reach out to us directly so we can better understand your experience with us, regain your trust, and welcome you back for another visit.

10/10 Excelente

Satinder

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We thoroughly enjoyed our stay at L’auberge. The staff is very friendly and accommodating and the restaurant on site was delicious!!. My only negative comment is that the rooms are a little dated for a resort of this caliber. We plan to come back in the future!
Se hospedó 5 noches en julio de 2023
Respuesta de Hotel Management, el 21 jul. 2023
Dear Satinder,We sincerely appreciate your kind words about your stay, our friendly staff, and the delicious food at our restaurant. We value your feedback regarding the decor of our rooms and want to assure you that we continuously strive to enhance our guests' experience. We take note of your comments as they will certainly assist in our ongoing efforts for improvement. We are delighted that you plan to return in the future, and we look forward to welcoming you back to L'Auberge Del Mar.

10/10 Excelente

Richard Denise

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful property and location. Excellent staff, delicious food, magnificent views.
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management, el 17 jul. 2023
Dear Richard,Thank you for your kind and appreciative words. We are thrilled to know that you enjoyed the beauty of our property, the excellence of our staff, the deliciousness of our food, and our magnificent views. Your compliments inspire us to continue delivering exceptional service and unforgettable experiences. We look forward to welcoming you back in the near future.

10/10 Excelente

Victoria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A fabulous location with warm hospitality. We will return.
Se hospedó 3 noches en julio de 2023
Respuesta de Hotel Management, el 14 jul. 2023
Dear Victoria,Thank you so much for your review! We are so happy to hear that you enjoyed your stay with us and received the hospitality that we strive to offer. We hope you can come back and visit us soon.

8/10 Bueno

Patricia

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved our experience. One note, hostess at restaurant was not that accommodating. Said restaurant was finished seating at 8:45, when it stated on site it closed at 9. we were a party of 2. Was not friendly or wanting to help. Had to ask a manager and they finally seated us.
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Management, el 12 jul. 2023
Dear Patricia,Thank you for sharing your experience with us. We're glad to hear that you loved your overall stay at L'Auberge Del Mar. However, we sincerely apologize for the misunderstanding and inconvenience you experienced at our restaurant. We strive for complete guest satisfaction and clearly, we fell short of our goal in this instance. Rest assured, we'll address this issue with our team to prevent such an occurrence in the future. We appreciate your understanding and look forward to serving you better during your next visit.

6/10 Aceptable

Edward

Le gustó: Limpieza
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management, el 12 jul. 2023
Thank you for your feedback, Edward. We hope we can welcome you back in the future to provide you with a better experience.

10/10 Excelente

LeDonna

Se hospedó 3 noches en julio de 2023
Respuesta de Hotel Management, el 10 jul. 2023
Thank you for your feedback, LeDonna! We are delighted to hear you enjoyed your stay and can not wait to welcome you back.

10/10 Excelente

Kira

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Such a beautiful place in a great location.
Respuesta de Hotel Management, el 10 jul. 2023
Dear Kira,Thank you so much for your wonderful review. We are so happy to hear that you enjoyed your stay and were able to experience our prime location in Del Mar. We look forward to welcoming you back for another peaceful stay.

10/10 Excelente

Stephanie

Viaje familiar
Le gustó: Condiciones de la propiedad
Se hospedó 4 noches en julio de 2023
Respuesta de Hotel Management, el 10 jul. 2023
Thank you for your review, Stephanie! We are so glad that you had a great experience with us and we look forward to the next time you can visit us.

10/10 Excelente

Stavroula, Westford

Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management, el 28 jul. 2023
Thank you for your kind review, Stavroula! We are so pleased that you enjoyed your stay with us. We hope we can welcome you back for another enjoyable stay in the future!

8/10 Bueno

Judy

Love the hotel and the staff at L'auberge are amazing! Enjoying our stay!
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management, el 5 jul. 2023
Dear Judy,It is fantastic to hear that you are enjoying your stay with us and finding our staff to be amazing. Your kind words mean a lot to us, and it is always our aim to ensure that our guests have the best possible experience. Thank you for taking the time to share your feedback, and we hope you continue to enjoy the remainder of your stay!