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Opiniones de Fortune Sector 27 Noida

4.5 out of 5
Fortune Sector 27 Noida
Block I, Plot 1A, Sector - 27, Noida, Uttar Pradesh

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 16 de 67 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 29 de 67 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 12 de 67 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 67 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 67 opiniones" "

8.0/10

Limpieza

8.0/10

Servicio y personal

7.4/10

Servicios

7.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

vishal, españa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
buena opcion
estuvo bien
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 Bueno

Sivapathasunderam

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff are friendly. Wish more of them can speak in English. The driver not knowing English is a problem. The Security Manager, Room Service staff and front desk staff are excellent and helpful. Food is good. Not many activities within walking distance but the security manager assisted me to get transportation.
Se hospedó 4 noches en septiembre de 2023
Respuesta de General Manager , el 25 sept. 2023
Dear Sivapathasunderam, Thank you for taking the time to review our hotel. We sincerely appreciate your feedback. We're thrilled you found our staff friendly and our service helpful. It’s always great when we are able to leave such a positive impression. Your compliments regarding the Security Manager, Room Service, and front desk staff have been passed on to the respective teams. We apologize for any language barriers you might have encountered with our driver. It is the kind of constructive feedback that helps us identify areas we can improve. We will be actively working to enhance English proficiency across all our staff to better serve our international guests. It is wonderful to hear that you enjoyed our food offerings and local transportation assistance. We regret the lack of nearby activities and will ensure to enhance our recommendations for local attractions. Thank you once again for your valuable feedback. We are looking forward to welcoming you back soon. Thanks & Regards,Sameer LuthraGeneral Manager Fortune Sector 27 Noida

8/10 Bueno

Rajiv

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good
stay was very comfortable, Courteous and well mannered staff.
Se hospedó 2 noches en junio de 2023
Respuesta de General Manager, el 1 sept. 2023
Dear Rajiv, Thank you for taking the time to leave a review! We are thrilled to hear that you had a very good and comfortable stay with us. Our team takes great pride in providing exceptional service, and your kind words about their courteous and well-mannered behavior are much appreciated. We hope to welcome you back again soon for another enjoyable experience. Thanks & Regards,Sameer LuthraGeneral ManagerFortune Sector 27 Noida

4/10 Malo

HITOSHI

Viaje de negocios
No le gustó: Servicio y personal
Se hospedó 4 noches en mayo de 2023
Respuesta de General Manager, el 1 sept. 2023
Dear HITOSHI, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Thanks & Regards,Sameer LuthraGeneral ManagerFortune Sector 27 Noida

10/10 Excelente

Karan Neale

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
VFM Business Hotel in Noida
Nice convenient property located in the main business district of Noida. The staff is very friendly and ensures that you are well looked after.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

RAM

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Situated on main road, 2km from filmcity,
Se hospedó 2 noches en diciembre de 2022
Respuesta de Fortune Sector 27 Noida, el 24 dic. 2022
Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again.

10/10 Excelente

Dipak

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Hygiene
Everything was good except the tea cups which were not properly cleaned.
Se hospedó 2 noches en diciembre de 2022

8/10 Bueno

BHARAT LAKHMAN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff in the Dining Room was execellent. The staff cleaning the rooms was very good. The area outside the hotel was not very good there was a very foul smell from a sewer line esp after it rained.
Se hospedó 2 noches en febrero de 2022
Respuesta de Hotel Manager, el 21 mar. 2022
Dear guest, namaste ! at the outset, i would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at fortune inn grazia, noida. While i regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At fortune inn grazia, noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good business hotel for short stay
Hotel is good for short business stay, rooms are good enough in size and washrooms are also neat and clean. Breakfast has very limited options and not so lavish. No other recreational facilities in the hotel. Mall of india is around 1.5 km from hotel. One can opt this property for business trip.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Warm regards replied by (hotel manager), el 25 dic. 2021
Dear guest, namaste ! at the outset, i would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at fortune inn grazia, noida. While i regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At fortune inn grazia, noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.

8/10 Bueno

Rajan

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
An ageing property
The room is nice and big. Though it needs renovation badly. Signs of wear and tear are everywhere. Staff is friendly and the food is good. The property is very close to main market area. But it’s next to a drain. Overall, though it’s bear a brand name, it is nowhere close to the brand image. An OK property when it comes to overall impression and experience.
Se hospedó 1 noche en marzo de 2021
Respuesta de Hotel Manager, el 23 mar. 2021
Thank You Sir for your valuable feed back .

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2019
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 Aceptable

Dipayan

Le gustó: Limpieza
Average mid-range hotel. Service can be improved..
OK, Hotel. Cannot say my stay was a pleasure. No toiletries provided unless asked for. Even a simple dental kit, shaving kit or a slipper was missing. Though reserved a room for a single bed, got a twin bed - the reason? Rooms not available. Then what's the use of reservation? Staff at the front desk was professional and quite quick. Room size is quite good.
Se hospedó 2 noches en julio de 2019
Respuesta de Replied by Fortuneinngrazia (Hotel Manager), el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards, Replied by Fortuneinngrazia (Hotel Manager)

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2019
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 Aceptable

Rajesh

No le gustó: Limpieza
Stay
A not so good experience for a business trip. Couple of things didn't go well. Housekeeping misses a lot of things around the room and they take their own sweet time if asked for some thing. The check in was good, the breakfast was good though the choices for the hot breakfast was limited. Overall a not so good/bad experience.
Se hospedó 1 noche en mayo de 2019
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Overrated on website. Beds were twin size instead of queen.
Se hospedó 1 noche en abril de 2019
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 Bueno

natasha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall great experience
Overall great experience Hotel is located in a safe neighbourhood. Food is good as well. Very helpful staff
Se hospedó 1 noche en marzo de 2019
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 Bueno

natasha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable
Se hospedó 1 noche en marzo de 2019
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2019
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Food could be better than what was served. Staff took time to locate booking. Rest was good.
Se hospedó 1 noche en febrero de 2019
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

4/10 Malo

Thomas S

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Overpriced and very unpleasant odors!
The strongest, most foul stench of sewage I've encountered in travelling in Asia for 24 years. The entire hotel stunk. I feel sorry for the staff that have to work in these conditions...and btw- most of the staff were very professional, kind, attentive, etc.
Se hospedó 3 noches en febrero de 2019
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Secure and comfortable property; exceptional shower; very attentive staff
Se hospedó 3 noches en febrero de 2019
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 Bueno

Jan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2018
Respuesta de Hotel manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel is located within close access to Market. Staff is friendly and courteous. Food is excellent. Room service is on prompt basis and excellent.
Se hospedó 3 noches en noviembre de 2018
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff is too Good and courteous. Really impressed. Services are excellent. Room rates little costly online sometimes, better call them and book at counter.
Se hospedó 4 noches en noviembre de 2018
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 Aceptable

Dewesh, Lucknow

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
There was a sewer smell in the room. Shower was damaged, took extra time to take a wash.
Se hospedó 1 noche en septiembre de 2018
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 Bueno

Michael

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2018
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal
Overpriced hotel!
Overpriced hotel for the location it is in.
Se hospedó 1 noche en enero de 2018
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 Bueno

Hemant

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
The Hotel is neat, clean and comfortable. The hotel staff is friendly. However the service requests sometimes needs to be reminded more than once to materialise. The check in is fast but check out takes time.
Se hospedó 3 noches en noviembre de 2017
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

2/10 Terrible

AK, San Francisco

No le gustó: Servicio y personal
They did not have a reservation for us.
We reached the hotel late at night. They claimed they had not heard about any reservation from Expedia. After a long time, they agreed to put us up at another hotel as they had no more rooms. It took us 1 hour to get to the other hotel. We got to bed at 6 am. The next day they said that they had cleared it with Expedia and moved us back to the original hotel. It was a very bad experience so late in the night. Either Expedia or the hotel messed up. I would like to talk to someone in senior management at Expedia to get to understand what went wrong. This will be a big problem to use Expedia in future if we can not depend on reservations made through Expedia.
Se hospedó 2 noches en octubre de 2017
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

10/10 Excelente

yu ling

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2017
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 Bueno

Michael

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2017
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 Bueno

ed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
NIce staff, clean hotel, good rates. Airport pick up service was expensive
Se hospedó 5 noches en septiembre de 2017
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

4/10 Malo

Col SL

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awful and expensive.
Not a good experience. Too expensive for location. Lacks facilities.
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 Bueno

Mohd, Aligarh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay
Great experience.. they provide good environment for stay there
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
good hotel
Everthing was good in hotel, location, staff and cleanliness. Some how I did not find food taste exiting enough to my experience there was no wow effect in taste of food.(average)
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

4/10 Malo

Amanjot

No le gustó: Servicio y personal y comodidad de las habitaciones
This one can be avoided!
Not a 5 Star by any standards! There's a garbage dump right next to the hotel which stinks really bad! And the breakfast is very poor as well!
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 Aceptable

Cliente verificado

Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Good
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 Bueno

Ajay, Atlanta

Le gustó: Servicio y personal y comodidad de las habitaciones
It was nice hotel good breakfast
WIFI Connection was not good in Room the connection was breaking time to time
Respuesta de Hotel Manager, el 16 oct. 2020
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 Aceptable

anil, Mumbai

Le gustó: Condiciones de la propiedad
Average hotel
Its not a luxury hotel but between a 3 and 4 star. Room doors slamming in the night was very loud and disturbing. House keeping was average. In my view it was about 20% too expensive for the standard and location.

8/10 Bueno

Geoff, UK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel is clean and staff are very efficient and friendly.Front desk is particularly welcoming.

8/10 Bueno

vikrant

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

2/10 Terrible

Masroor, Lucknow

No le gustó: Servicio y personal y condiciones de la propiedad
not good
I was not satisfied with your staff they all are seems every time confused

8/10 Bueno

jagbir, San francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A very good place to stay
I rated it 4 star because their breakfast is not up to the mark for the price you pay to stay. The hotel staff and service they provide is amazing. The room service is really quick. Stayed here about a week before and came back to stay for another 3 nights.

8/10 Bueno

jagbir, San francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Definitely a good place to stay
Booked this hotel for meeting up with my girlfriend who lived in Noida. Definitely 5 star for service. The hotel staff was very courteous and professional in every way. The rooms and the hotel property itself was very clean. Only downside was the breakfast,which was not up to the mark( chicken nuggets,muffins and bacon strips were very yucky) and the overfilled bad smelling trash container outside the hotel property.

10/10 Excelente

Risha, Aligarh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excellent
That was comfortable.

8/10 Bueno

POWEN, Taiwan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A Quiet and Nice place to stay
It's a Quiet, Comfortable, and Nice place to stay. Easy to take an Auto or taxi to go to other places. A chemist and Pizza Hut is next to the hotel. Only one thing about the Free WIFI, if the bandwitdh and speed can be wider and faster, the customers must have a better satisfaction.

8/10 Bueno

Rajnish, Noida

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
nice stay
nice stay

10/10 Excelente

NUSAYR, Hyderabad, India

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Value - beats so-called "5-star"s!
Excellent service and friendly staff but predominantly Hindi-speaking at the room-service or housekeeping level. Food good with healthy low-fat, whole grain, and fresh fruit choices but mostly Indian. Some continental or cereal choices at breakfast.

8/10 Bueno

Animesh_jn, Bhopal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A good Business Hotel
THe overall stay was good, I reached the property much earlier thn the stated check-in time and was provided a early check-in, although I had not requested the same. The breakfast spread was limited but good. I would recommend the hotel for stay to others as well.