2/10 Terrible
nicole
Viaje en pareja
4 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
We only stayed one night and I’m so thankful. First off, the ENTIRE room was slanted, all three floors. At times it felt like I was walking downhill from one side of the room to the next. The bottom level was very small, I am 5’10ft and there was maybe one inch in between my head and the ceiling. Secondly, everything was dirty, it seems that the only cleaning they do is fixed the bed and Changed the trash bags. Definitely not up to normal standards of cleaning. Our bed mosquito net had insect droppings on the top, not a great view when you’re trying to sleep. Everything was dusty, the ceilings and walls had moth casings and dead insects on them. The bathrooms were awful… I can’t even. Thirdly, do not come here without bug spray! When we came in everything seemed fine, as soon as we started to make ourselves at home about 30 mosquitoes came from everywhere. We had bug spray so we were able to quickly kill them, but we discovered there is a window broken and open but covered with the curtains. Of course bugs will get in that way. Lastly, the design just felt poor. The lobby is outside, not ideal in a hot congested area, even all the staff was sweating. There was no path to our room so we had to carry and drag our luggage over rocks and a broken, grassy pathway. Also no signs for the entrance and then a huge step that was also troubling with our luggage. That being said, staff were great and very accommodating. If it was more than a night, most issues could’ve been fixed.
nicole
Se hospedó 1 noche en marzo de 2024
