Hey Jorge,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios By Red Roof Denver - Glendale/ Cherry Creek. You indicated that you were unsatisfied with pour level of cleanliness. Please know that an unclean experience isn't the level of service we aim to provide. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Geraldo,The staff and I at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK. It's truly disappointing to see your poor rating. In regard to your refund, please feel free to contact the property directly. Feedback from Red Roof guests is always welcome as we try to improve.Thank you again for your feedback, we hope to host you again soon.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Emmanuelle,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK. You indicated that the water in the water closet did not flush, you found hair in the sink and the uncleanliness of the sheets, resulting in your experience being hindered. This was truly disheartening to hear, and we do sincerely apologize for the inconvenience it caused. To prevent similar problems in the future, I will be sharing your feedback with management in an effort to address your concerns. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

Hello Valentina,Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK and I appreciate your 1/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Thank you, Estrella, for taking a moment to complete our survey. The staff at the HomeTowne Studios By Red Roof Denver - Glendale/ Cherry Creek and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Andres, for rating your recent stay at the HomeTowne Studios Denver - Glendale/ Cherry Creek. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hi Marcelo,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the HomeTowne Studios By Red Roof Denver - Glendale/ Cherry Creek. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hello Fray, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK. It’s great to see you enjoyed your stay, resulting in a 4/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

Estimado Andrés,Gracias por tomarse el tiempo para contarnos sobre su experiencia en HOMETOWNE STUDIOS DENVER - GLENDALE/CHERRY CREEK. Lamento que tu experiencia no haya cumplido con tus expectativas. Acepte nuestras más sinceras disculpas por lo que describió como personal no profesional y servicio al cliente insatisfactorio.En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Muy atentamente,Antonio,Gestión del techo rojoEspecialista en RediResponse

Thank you, Leonardo, for taking a moment to complete our survey. The staff at the HomeTowne Studios Denver - Glendale/ Cherry Creek and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Elmer,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of more organization in the room. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Maximino, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Thank you for taking a moment to complete our survey, Sergio. The staff at the HomeTowne Studios by Red Roof Denver - Glendale/Cherry Creek and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Thank you for your recent review of your stay, Jorge. It upsets me to hear that the room was not cleaned when you arrived. I am sorry for your experience. It is important to know that we thoroughly clean and inspect all rooms in between guest, so I am disappointed that we fell short on your visit. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. In an effort to have your concern addressed, we will be taking your comment in to consideration and address the matter with the appropriate department. Thank you very much for bringing this to our attention and for choosing HomeTowne Studios by Red Roof Denver - Glendale/Cherry Creek. We hope we have the opportunity to see you again in the future. Sincerely,Devorine RediResponse Specialist

Hello Alejo, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Thank you for sharing your 5/5 rating with us, Manuel. Our staff at the HomeTowne Studios By Red Roof Denver - Glendale/ Cherry Creek was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Kevin, We are sorry to hear about the conditions you experienced during your stay. This is not up to our standard and sincerely apologize. Our guest’s happiness is our number one priority. Thank you for providing this feedback and letting us know about these issues, as we work to better our hotel!

Thank you for choosing HomeTowne Studios for your lodging needs.

Querido Huesped: Muchas gracias por sus comentarios, es nuestro placer servirle. Esperamos verlos de nuevo pronto. Que tenga un buen dia. Gracias.

Thank you

Thanks for the feed back.

Gracias por sus comentarios, ya que esto nos ayudara a proporcionar una mejorestadia para nuestra estimacion de valor

gracia por sus comentatios ya que esto nos ayudara'a brindar un major servicio para nuestra future estimacion de valor

thank you for your feed back as this will help to provide a better experience for our valued guests.

Hello Sandra,Thank you for your feedback following your stay with us at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK. I am so sorry to hear that your most recent experience with us did not meet your expectations. Safety of our guest is our top priority, so I was saddened to read you did not feel safe. Please know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for sharing your concerns and all the best in your future travels.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello Marcus, Thank you for taking a moment out of your busy day to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Carlos, Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the other issues mentioned. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Stasia, Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Esdras, Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the rooms not being up to your standards, the foul odor you described along with the other issues mentioned. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other brand locations in the future. Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Virna, Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies the property was not up to your standards. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello David,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios By Red Roof Denver - Glendale/ Cherry Creek. It's disheartening to hear that you see our property in such a light. You stated our property was filled with trash, had a broken elevator, rodents, along with other highlighted issues. Please know that your highlighted experience isn't the type HomeTowne Studios aim to provide. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to Red Roof and we’ll take a serious look into your comments in order to make changes to improve our customer experience. Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Aleandro, Thank you for taking a moment out of your busy day to complete our survey. The staff at the HomeTowne Studios By Red Roof Denver - Glendale/ Cherry Creek and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hey Oran,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios By Red Roof Denver - Glendale/ Cherry Creek. It's saddening to hear that you weren't able to stay with us on your first night of arrival. For future reference please know that our front desk operate from 7am-11pm. You also stated that your experience did not meet your expectations due to our building appearance not to your liking neither was our beds. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Thank you Ricardo, for taking the time to write a review of your stay at the HomeTowne Studios By Red Roof Denver - Glendale/ Cherry Creek. It's nice reading that you took liking to our hotel's convenience, however, regarding your concern note that your feedback with be taken into consideration to make changes. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Miriam,I want to thank you for taking the time to post a review of your stay at the HomeTowne Studios By Red Roof Denver - Glendale/ Cherry Creek. You indicated that you were unsatisfied with our services, please accept our apologies for the inconveniences. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hey John,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios By Red Roof Denver - Glendale/ Cherry Creek. I'm sorry to hear that you weren't able to stay with us due to a late arrival. However, for future reference, we do have a night person that's able to check you in after our front desk operation hours (7am-11pm). Red Roof value your business and hope that you will give us the opportunity to provide a better experience. Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Rohan,Your review of the HomeTowne Studios By Red Roof Denver - Glendale/ Cherry Creek was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Dear Lindsey,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the possible sign of mold in the room, the smoke alarm that was beeping, the encounter you had with the staff and the other concerns you described. I am sorry that the staff was not helpful of your situation. We take your issues seriously and we will use your feedback to ensure our staff is providing the level of service our guests deserve. I will also share your concerns with the management team. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you the very best in your future travels. Very truly yours,AdraineRed Roof Management Rediresponse Specialist

Dear Brandi,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the location, the odor you described and the other issues which hindered your stay. However, as it pertains to the deposit, please reach out to the front desk directly for further assistance. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Dear Fernando,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK. It's great to hear that you were pleased with our location. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues which hindered your stay. Feedback from our guest is always welcome as we strive to continuously improve the quality of our guest services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,KamariaRed Roof ManagementRediResponse Specialist

Dear Charla,Thank you for your review following your stay at HomeTowne Studios by Red Roof Denver - Glendale/ Cherry Creek. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the broken light, the faulty locks on the stairs and the other listed issues hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

Hello Elizabeth,Your review of the HomeTowne Studios By Red Roof Denver - Glendale/ Cherry Creek was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Dear Dylan, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS DENVER - GLENDALE/ CHERRY CREEK. I am disappointed to read that you found the room to be unclean and that there was a lack of bath amenities. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is crucial, and we're ensuring that such issues are minimized in the future.Sincerely,AdraineRed Roof ManagementRediresponse Specialist