The nicest thing about this pace was the lobby. As soon as you try to check in there is a sign with a million rules, a couple worth mentioning is $100 fine for checking out late and that you won’t get house keeping unless you ask for it. I tried to ask for a late check-out and they said that’s not an option flex I wasn’t a rewards member and didn’t book through their sight. The room had stained sheets, limited lighting and missing was missing the tv remote. The hallways smelled like weed that also seeped into the room. When we asked to switch rooms and stated the above reasons the front desk couldn’t have cared less. No apology but at least we got a different room. We went out to dinner and when we came back the key cards didn’t work. The next morning, the front desk kept knocking at the door to let us know what time check out was and stood at the door until we left. Only picked this place bc the la Quinta location in Colorado Springs was a great experience. Wish I could get a refund. Do yourself the favor and don’t stay here.