Vista desde la propiedad
Ver disponibilidad

Opiniones de The Stay Company Friar Gate

4 out of 5
The Stay Company Friar Gate
62 - 64 Friar Gate, Derby, England

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 45 de 66 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 16 de 66 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 66 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 66 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 66 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Brian

Le gustó: Limpieza y condiciones de la propiedad
Hot water was very spasmodic
Se hospedó 2 noches en abril de 2024
Respuesta de Raza, el 28 abr. 2024
Hi Brian,Thank you for staying with us. I am sorry you had an issue with the hot water. If you do stay with us in the future and have any problems, please contact us to resolve the issue.Kind regardsRaza

8/10 Bueno

Alex

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Safe parking, easy access.10 min away from the city center.
Se hospedó 4 noches en febrero de 2024
Respuesta de The Stay Company, el 13 feb. 2024
Hello Alex! Thank you for taking the time to leave us a lovely review. We are glad to hear you liked the location of the property and found access easy. We hope to welcome you back in the future. Best Wishes

10/10 Excelente

Annarosa

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent! How to spend the Christmas time away from home, feeling at home.
Se hospedó 7 noches en diciembre de 2023
Respuesta de The Stay Company, el 7 feb. 2024
Hello Annarosa! Thank you for your feedback! We are happy to hear you have enjoyed your stay with us! We hope to welcome you again in the future. Best wishes!

8/10 Bueno

Reevan

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de the stay company, el 29 nov. 2023
Hello Reevan. Thank you for leaving us 4 stars. We hope to welcome you back in the future!

10/10 Excelente

Anthony

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Couldn’t ask for better
Upon arrival The apartment was clean and well kept with a great location just a few minutes walk from the town centre, everything we needed was provided even to complementary milk and cereal fresh on arrival. Myself and my 2 friends I stayed with have all agreed we will happily be staying here again during our next visit
Se hospedó 2 noches en octubre de 2023
Respuesta de The Stay Company , el 24 oct. 2023
Hello Anthony! Thank you for taking the time to leave us a great review. We are glad to hear you enjoyed your stay and liked the location of your property. We hope to welcome you back in the future!

8/10 Bueno

John

Se hospedó 5 noches en septiembre de 2023
Respuesta de The Stay Company , el 22 oct. 2023
Hello John! Thank you for leaving us a review. We hope you enjoyed your stay!

8/10 Bueno

Simon

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en julio de 2023
Respuesta de Sara, el 23 jul. 2023
Hello Simon, Thank you for your recent stay with us and your score. We hope you have enjoyed your stay with us. Best wishes!

10/10 Excelente

JOHN

Le gustó: Limpieza y comodidad de las habitaciones
Great location and excellent all round.
No complaints at all. Spotlessly clean. Ample space with all the appliances you need for a comfortable stay. Great location opposite a nice pub for drinks and good food. Ten minute walk into the town centre and all that it brings. Would not hesitate to stay again. Thank you.
Se hospedó 3 noches en mayo de 2023
Respuesta de The Stay Company , el 17 may. 2023
Hello John! Thank you for your recent stay with us, lovely review and for looking after the apartment! We are glad you have enjoyed your stay with us! We hope to welcome you again in the future! Best wishes!

8/10 Bueno

Paulo

Le gustó: Limpieza y comodidad de las habitaciones
In general, the apartment seemed like a good lodging option to me. Everything except for the mattress was great. Sleeping on that bed was a real ordeal. We ended up with pain all over our bodies. The kitchen and the rest of the facilities were magnificent. Although, I would add a coat rack at the entrance and one in the bathroom.
Se hospedó 4 noches en abril de 2023
Respuesta de Courtney, el 4 may. 2023
Good Morning Paulo.Thank you for choosing to stay with us, we hope you have enjoyed your time in Derby.We have noted your areas of improvement to be seen to. We appreciate your time in leaving us a review and we hope to welcome you back in the future.Kind regardsCourtney

10/10 Excelente

??

Se hospedó 17 noches en marzo de 2023
Respuesta de Courtney, Guest Services., el 26 abr. 2023
Thank you for choosing to stay with us and for leaving us a review.We hope to welcome you back in the future.

10/10 Excelente

tawa

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
長期滞在に必要な設備が揃っている。特に台所まわり。室内が清潔
Se hospedó 12 noches en febrero de 2023
Respuesta de Sara, el 28 feb. 2023
Hello Tawa! Thank you for your recent stay with us and a great review. We hope to welcome you again in the future! Best wishes!

10/10 Excelente

Julissa

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
I thoroughly enjoyed the welcome card that was left on the coffee table for me. I felt safe and felt very at home. Close to local pubs and a Sainsbury is a plus!
Se hospedó 3 noches en enero de 2023
Respuesta de Courtney, Guest Services., el 2 feb. 2023
Hello Julissa,Thank you so much for your stay with us and your time in leaving such a lovely review. We hope to welcome you back in the future,Best wishes,Courtney

10/10 Excelente

Emma

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything was clean and presentable. Only Criticism is some cutlery was missing and trays in the oven as there was only 1
Se hospedó 2 noches en julio de 2022
Respuesta de Courtney, el 9 ago. 2022
Thank you for such lovely feedback! I shall ensure that the items such as cutlery and other kitchen items are thoroughly checked. We hope to welcome you back soon.

10/10 Excelente

Annie

Le gustó: Limpieza y comodidad de las habitaciones
Superb!!
Amazing stay, the apartment was flawless and we look forward to booking again!
Se hospedó 2 noches en enero de 2022
Respuesta de Angela N, el 24 ene. 2022
Dear Annie, than k you for your lovely comments. I am so pleased that you enjoyed your stay with us, we hope to see you again soon.

10/10 Excelente

Lydia

Viaje en grupo
Le gustó: Servicios y condiciones de la propiedad
Personal attention and friendliness, staff most accomadating.
Se hospedó 4 noches en octubre de 2021
Respuesta de Angela N, el 9 oct. 2021
Dear Lydia, thank you for your feedback . It is lovely to know that you found all of the team to be helpful and friendly. We do hope that you will have the opportunity to stay with us again in the future.

6/10 Aceptable

Phil

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Hmmmm
Lots of street noise outside the window all night, a fight in the corridor at 2am and someone trying to kick the front door down a 4am
Se hospedó 5 noches en septiembre de 2021
Respuesta de Nikki, el 3 oct. 2021
Hi Phil, I am so sorry to hear this. We do have a 24 hour emergency line to contact in events such as this. Rest assured that when made aware of any disturbance our team do attend. Of course, we would love for your stay to be uninterrupted and peaceful, however if you do need assistance, please do contact us. Many Thanks

8/10 Bueno

Helen

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Nicholas

Le gustó: Limpieza y comodidad de las habitaciones
2 nights in Derby
Wonderful apartment fully furnished
Se hospedó 2 noches en septiembre de 2021
Respuesta de Angela N, el 20 sept. 2021
Dear Nicholas, Thank you for your review, I am really pleased that you enjoyed your stay with us and that the apartment offered everything that you that needed.

8/10 Bueno

Depash

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2021
Respuesta de Angela N, el 1 sept. 2021
Thank you for your review, I am pleased that you enjoyed your stay with us,

10/10 Excelente

Lauren

Le gustó: Limpieza y comodidad de las habitaciones
Lovely and stylish
The apartments were very stylish and clean. Only let down was that the bedrooms were small and there was no tv In the bedrooms.
Se hospedó 4 noches en julio de 2021
Respuesta de Angela N, el 30 jul. 2021
Thank you for your review. I am pleased that you had such a lovely stay with us and that you were impressed with the apartment. I do hope that you will stay with us again in the future. Regards, Angela

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Great apartment shame about the drinkers outside.
The apartment was lovely, great location and very clean but unfortunately being ground floor it looked out onto the carpark which seemed to be used as a local drinking club. My partner found this very intimidating and although the group were not at all aggressive it was uncomfortable to have people sitting on the apartment's windowsill
Se hospedó 2 noches en junio de 2021
Respuesta de Angela N, el 14 jun. 2021
Dear Guest, thank you for your review, I am really pleased that you found the apartment to be clean, tidy and well maintained. I am sorry to hear that you were disturbed by noise from other guests, this is not a normal occurrence. We do have a variety of apartments available, so please do ask for a higher floor on your next visit .

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2021
Respuesta de Nicola, el 27 may. 2021
Hi Julie, Thank you for choosing The Stay Company! I am delighted you enjoyed your stay here with us and we look forward to welcoming you back any time. Kind Regards

10/10 Excelente

Darren

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
All you need
Clean tidy and spacious, great private parking. Cooking oil, fresh milk, tea and coffee, breakfast cereal supplied. Good shower. Comfortable bed and pillows
Se hospedó 4 noches en abril de 2021
Respuesta de Sophie , el 28 abr. 2021
Hi Darren, Thank you for your review. We are pleased you found everything you needed to have an enjoyable stay. Kind regards Sophie

10/10 Excelente

Adrian

Le gustó: Limpieza y comodidad de las habitaciones
Great apartment a short walk from City Centre
Beautiful, clean apartment just a short walk from Derby City Centre, with free secure on site parking, and in a lovely part of town. It was like our own little home from home. With limited restaurant availability due to lockdown, having a self catering apartment gave us the option of cooking for ourselves or having takeaways delivered. Would definitely return, and would choose a Stay Company apartment over a hotel.
Se hospedó 3 noches en abril de 2021
Respuesta de Sophie , el 28 abr. 2021
Hi Adrian, Thank you for taking the time to leave such a positive review. We are delighted you had such an enjoyable stay, and we hope to welcome you back in the future. Kind regards Sophie

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Beautiful apartment
I really enjoyed my stay! The apartment was clean, tidy and comfortable. The welcome card really warmed my heart. Thank you The Stay Company.
Se hospedó 2 noches en abril de 2021
Respuesta de Sophie , el 11 abr. 2021
Thank you so much for your positive review from your stay with us! We hope you will visit again in the future.

10/10 Excelente

Pav

Viaje de negocios
Le gustó: Limpieza
Se hospedó 2 noches en noviembre de 2020
Respuesta de Dan , el 16 nov. 2020
Hi Pav, Thank you for your review, we hope to see you again soon.

6/10 Aceptable

Duncan

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
lacking windows
These are a lovely looking set of buildings turned into short stay apartments. I may have been unlucky but the apartment I was allocated (14) was a rather dark affair with a windowless kitchen/living area. The windows in the undersized bedrooms were also quite small. Fine for one night but it would have soon felt oppressive and depressing If i’d booked for longer. Disappointing for the price and misleading from the pictures on the booking site.
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicios
The courtyard the property is based around is really nice and the parking was spot on!
Se hospedó 1 noche en febrero de 2020
Respuesta de Sophie , el 17 feb. 2020
Good morning, Thanks so much for leaving such a positive review. We're so pleased you had an enjoyable stay and found the parking convenient for your stay! Kind regards Sophie

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lots of helpful information given about check in..apartment clean and lovely like a home from home !! Great safe parking. They really have thought of everything ! Will be staying again soon and also recommending to others. Thank you
Se hospedó 2 noches en enero de 2020
Respuesta de Dan, el 22 ene. 2020
Thanks you for your review, We hope to see you again soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great find
The apartment was quiet, clean and well equipped in a great location. U need the sort the guttering /down spout on the front of the building tho ...... it is causing damp on the inside wall of the kitchen / living room .... it’s an easy fix. Enjoyed our stay. Will deffinately look at staying again. Thank you
Se hospedó 1 noche en diciembre de 2019
Respuesta de The Stay Company , el 6 ene. 2020
Thank you for taking the time to review your stay with us. We are really pleased that you enjoyed your stay and and found the location convenient. We have looked into the issues re the guttering and have has this fixed so thank you for bringing this to our attention! We hope to welcome you back again the future. Kind regards The Stay Company

10/10 Excelente

Donna

Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a fabulous time staying in the 2 bedroom apartment. It had everything one would need when staying with young kids. The only issue was that it was not mentioned anywhere on the website or communicated that access to the apartment will only be via stairs. We wanted our elderly parents to come round to see us but they couldnt because of the amount of stairs to climb.
Se hospedó 3 noches en octubre de 2019
Respuesta de Sophie , el 6 nov. 2019
Thank you for taking the time to leave a review. We are so pleased that overall you had a good stay with us, and you found everything you required for your stay. Unfortunately as we are a listed building we were unable to install a lift. We do have ground floor apartments available and will always try and make these available if requested. If you do stay with us again please don't hesitate to request a ground floor apartment and we will do our best to accommodate this. Kind regards Sophie

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en octubre de 2019
Respuesta de Sophie , el 6 nov. 2019
Thank you so much for such a positive review. Our guests feedback is invaluable to us and we are really pleased you had such a good stay with us. Kind regards Sophie

10/10 Excelente

Penny

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 3 noches en octubre de 2019
Respuesta de Sophie , el 14 oct. 2019
Hi Penny, Thank you for taking the time to leave such a positive review. We are thrilled you enjoyed your stay with us and hope to welcome you back again in the future. Many thanks Sophie

10/10 Excelente

Mike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019
Respuesta de Sophie , el 10 oct. 2019
Good morning Mike, Thank you for taking the time to leave such a positive review, we're really pleased you had a great stay with us. We hope to welcome you back again in the future. Kind regards Sophie

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The apartments are very conveniently located with a wide selection of restaurants within walking distance as well as the mini Sainsbury's a few yards away. The after hours key collection was very straightforward. The studio was small, but comfortable with a large TV and washing machine. We appreciated the milk, water, tea/coffee sachets..and the mini packets of cereals! There was no dining table (just a coffee table) so a couple of trays would have made eating on our laps less messy! Also, some hooks and a shelf in the bathroom would have been useful. The studio was on the road side, but with the windows closed, the traffic did not bother us.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Sophie , el 24 sept. 2019
Firstly, thanks you for taking the time to leave such a positive review. We are really pleased overall you enjoyed your stay with us and found the location convenient. We're glad you found the welcome pack useful and key collection straight forward. We will ensure we look into your feedback regarding the trays and also perhaps installing more storage in the bathroom. Once again thank you for staying with us, and we hope to welcome you back in the future. Kind regards Sophie

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice to have fresh milk and bottled water and some breakfast cereals ready for the next day. The only downside was when someone came at 22. 00 and they were very loud lumping about upstairs, sounded like a herd of elephants.,running up and down the stairs slamming doors, still lumping about after 23.15., not a reflection on the Stay Company but more on people who have no consideration on the fact that other people could be in bed.
Se hospedó 3 noches en julio de 2019
Respuesta de Dan W, el 8 jul. 2019
Thank you so much for leaving a review and we are glad you liked the apartment. I'm sorry to hear you stay with us was disrupted, we hope to see you again in the future. Many Thanks, Dan

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
As ever, friendly people, great apartment- thoroughly recommended
Se hospedó 4 noches en junio de 2019
Respuesta de Dan , el 26 jun. 2019
Thanks for the review Steve, Much appreciated. Kind Regards, Dan

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Had every thing we needed no need to go out for milk etc
Se hospedó 3 noches en junio de 2019
Respuesta de Dan , el 26 jun. 2019
Thank you for your lovely review. Kind Regards, Dan

10/10 Excelente

Deborah, Durham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulous
Beautiful apartment very well equipt with a personal touch. Loved the fact the apartment was secured by gates and you could park right outside the apartment
Se hospedó 2 noches en abril de 2019
Respuesta de Dan , el 29 abr. 2019
Thank you for your lovely review Deborah, I'm so pleased you enjoyed the apartment. We hope to welcome you back soon. Kind Regards, Dan

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Excellent
Se hospedó 1 noche en abril de 2019
Respuesta de Dan , el 22 may. 2019
Thank you for your review, we are glad you enjoyed your stay.

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2019
Respuesta de Nicola , el 1 abr. 2019
Thank you very much for your lovely review, I am pleased you enjoyed your stay with us. We hope to welcome you back soon. Kind Regards, Nicola, Guest Services Manager.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely apartment very clean and good location to the city centre. Hopeful staff. Couldn’t have asked for more and will most definitely stay again when in Derby
Se hospedó 1 noche en marzo de 2019
Respuesta de Nicola , el 18 mar. 2019
Thank you for your positive review of our apartments. I am really pleased to see that you enjoyed your stay especially the cleanliness and our helpful staff, I will be sure to pass that onto them. I do hope we can welcome you to stay with us again. Kind Regards, Nicola, Guest Services Manager

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely Jubbly
Stayed here for a weekend as we were at a wedding. Well furnished and just a bit more comfort and space than your usual hotel for about the same price. Great service. They called me to ask when we would be arriving and if we were late, they would send check in details via email. When there was a slight after hours issue with a key fob, the guys were so helpful and easy to contact and resolved it very quickly. Can be a little noisy on a weekend as lots of students around BUT having said that, great place and great value.
Se hospedó 2 noches en febrero de 2019
Respuesta de Nicola , el 27 feb. 2019
Thank you Mark for such a lovely review, I am really happy to see you enjoyed your stay. I am especially pleased to see we were able to efficiently able to help with a slight issue you had. I hope we can welcome you back to our apartments in the near future. Kind Regards, Nicola

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2019
Respuesta de Nicola , el 1 abr. 2019
Thank you very much for your lovely review, I am pleased you enjoyed your stay with us. We hope to welcome you back soon. Kind Regards, Nicola, Guest Services Manager.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2018
Respuesta de Nicola , el 2 ene. 2019
Thank you for your positive review, we hope to welcome you again in the future.

10/10 Excelente

Yvonne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly recommended
Beautiful apartment, the staff even put xmas decs up and set the table for us. Brilliant service and a quality apartment.
Se hospedó 4 noches en diciembre de 2018
Respuesta de Nicola , el 2 ene. 2019
Thank you Yvonne for such a positive review. I am really pleased to hear you enjoyed your stay especially the decorations and hope you had a lovely Christmas while you were with us. I hope to welcome you again in the future. Kind Regards, Nicola, Guest Services Manager.

10/10 Excelente

Junaidah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
AMAZING APARTMENTS
Hassle free check-in/check-out. Very responsive and amazing staff. My family is very pleased and happy to stay there and would DEFINATELY come back to the same place.
Se hospedó 10 noches en diciembre de 2018
Respuesta de Nicola , el 12 dic. 2018
Thank you Junaidah for such a positive review. I am really glad to hear you enjoyed your stay so much. We would be more than happy to welcome you back. Kind Regards, Nicola, Guest Services Manager.

10/10 Excelente

Rosalyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will visit again, amazing apartment.
Great place to stay, apartment amazing and a lovely surprise was that we had milk, water, and plenty of tea and coffee as well as breakfast items. Close to city centre and we had an amazing comfortable time.
Se hospedó 2 noches en noviembre de 2018
Respuesta de Nicola, el 5 dic. 2018
Thank you Rosalyn for your lovely and positive review. We are really pleased to hear that you enjoyed your stay so much. We like to include the extras to make it feel more like a home away from home. Hopefully we will be welcoming you back soon. Kind Regards, Nicola, Guest Services Manager.

8/10 Bueno

Terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location, on a 10 - 15 minutes to town centre, good car well light car park, nice touches like breakfast cereal, milk, tea, coffee & bottled water.
Se hospedó 3 noches en noviembre de 2018
Respuesta de Nicola, el 26 nov. 2018
Thank you very much for such a positive review Terry, we are very pleased you enjoyed your stay and liked those extra touches. We hope to welcome you again in the future. Kind Regards, Nicola, Guest Services Manager