Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 315 de 895 opiniones" "
10 - Excelente
315
Puntuación de 8, es decir, Bueno. Basada en 303 de 895 opiniones" "
8 - Bueno
303
Puntuación de 6, es decir, Aceptable. Basada en 131 de 895 opiniones" "
6 - Aceptable
131
Puntuación de 4, es decir, Malo. Basada en 97 de 895 opiniones" "
4 - Malo
97
Puntuación de 2, es decir, Terrible. Basada en 49 de 895 opiniones" "
2 - Terrible
49
8.0/10
Limpieza
8.2/10
Servicio y personal
7.6/10
Servicios
7.6/10
Condiciones de la propiedad
7.8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Jorge
20 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Jorge
Se hospedó 1 noche en agosto de 2023
8/10 Bueno
Jose Francisco
Viaje en grupo, Viaje de negocios
29 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍
Jose Francisco
Se hospedó 2 noches en junio de 2023
8/10 Bueno
Katheryne Abigail
Viaje en grupo, Viaje familiar con niños
28 ene. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien
Katheryne Abigail
Se hospedó 1 noche en enero de 2022
Respuesta de Priscilla, el 16 feb. 2022
We are glad you enjoyed your stay with us! We truly love hearing our guest talk about the amenities around us. We hope to see you again.
10/10 Excelente
Jesus
Viaje familiar
20 sept. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jesus
Se hospedó 1 noche en septiembre de 2021
Respuesta de Priscilla, el 17 nov. 2021
Thank you for your review we really appreciate the rating.
10/10 Excelente
Maria
Viaje familiar
9 jul. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Maria
Se hospedó 1 noche en julio de 2020
10/10 Excelente
Landin, Sac City
Viaje en grupo, Viaje familiar
21 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice staff and clean room
Landin
Se hospedó 1 noche en marzo de 2024
4/10 Malo
Joseph
19 may. 2024
Le gustó: Limpieza
No le gustó: Servicio y personal
Card key needed to be reset each night.
Joseph
Se hospedó 3 noches en mayo de 2024
Respuesta de JT, el 20 may. 2024
Thank you for staying with us at AmericInn Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We apologize for any inconvenience you experienced during your stay with us and we will be sure to share your experience with our team. We hope you will give us another opportunity when you are in our area and again thank you for staying with us.
10/10 Excelente
Robert
Viaje en pareja
19 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good!
Robert
Se hospedó 1 noche en mayo de 2024
Respuesta de JT, el 20 may. 2024
Thank you for staying with us at AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again in the future when you are in our area.
10/10 Excelente
Demerus
Viaje familiar
16 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reasonable Price, Staff was Very Nice and Accommodating. Hotel was Clean, Close to Events Center, and had a Wide Variety Breakfast Choices. We Enjoyed our stay. Highly Recommend
Demerus
Se hospedó 1 noche en mayo de 2024
Respuesta de JT, el 16 may. 2024
Thank you for staying with us at AmericInn Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We will be sure to share your feedback with our team and we look forward to seeing you again when you are in our area and again thank you for staying with us.
2/10 Terrible
Ashley
Viaje familiar
10 may. 2024
Bed Bugs! Do not stay!
Ashley
Se hospedó 1 noche en mayo de 2024
Respuesta de JT, el 10 may. 2024
Thank you for staying with us at AmericInn Des Moines Airport. We would like to apologize for any inconvenience that may have occurred during your stay. We thank you for your feedback and would reassure that we will look into the feedback you provided. Again, thank you for staying with us.
10/10 Excelente
Thomas
Viaje en pareja
1 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just what we needed between flights.
Thomas
Se hospedó 1 noche en abril de 2024
Respuesta de AGM Crystal Strable, el 1 may. 2024
We are glad to hear you enjoyed your stay! We hope you had a great time and hope you stay again soon!
10/10 Excelente
Tiffany
Viaje de negocios
29 abr. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
The desk clerk was very friendly. Room was clean.
Tiffany
Se hospedó 1 noche en abril de 2024
Respuesta de JT, el 30 abr. 2024
Thank you for staying with us at AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in the area and again thank you for staying with us.
10/10 Excelente
AMBER
28 abr. 2024
AMBER
Se hospedó 1 noche en abril de 2024
Respuesta de JT, el 20 may. 2024
Thank you for staying with us at the AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again in the future and again thank you for staying with us.
4/10 Malo
Jamie
24 abr. 2024
No le gustó: Limpieza
Jamie
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM Crystal Strable, el 26 abr. 2024
We are truly sorry that your experience did not meet your Expectations; please accept my apologies for any inconvenience you experienced during your Stay.
4/10 Malo
Jamie
Viaje familiar
24 abr. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel was very dirty. We stayed in a hotel room with duct tape on the inside of the bathtub. The toilet was not cleaned. The sink faucet was literally falling out of the holes. It definitely need to do some maintenance cleaning, etc..
Jamie
Respuesta de AGM Crystal Strable, el 26 abr. 2024
Thank you for your Review! It is greatly appreciated; however, I am sorry you did experience some issues during your stay with the room amenities. Please accept my apologies for any inconvenience you experienced during your stay. I will be working with maintenance to get this resolved, so we prevent this from happening in the Future!
4/10 Malo
Tania
Viaje de negocios
22 abr. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Bathtub had a rusty hole in in that was covered by a dirty piece of duct tape. Rest of the room was fine. Seems like there were people under the influence around the area which felt unsafe.
Tania
Se hospedó 1 noche en abril de 2024
Respuesta de JT, el 22 abr. 2024
Thank you for staying with us at the AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We would like to apologize for any inconvenience you experienced during your stay and hope you will give us another opportunity to make your next stay exceptional. Again thank you for staying with us and we hope to see you again.
8/10 Bueno
Michael
Viaje en pareja
22 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and friendly
Michael
Se hospedó 1 noche en abril de 2024
Respuesta de JT, el 22 abr. 2024
Thank you for staying with us at AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us.
10/10 Excelente
Maddie
Viaje en pareja
20 abr. 2024
Le gustó: Servicios
everything was wonderful :)
Maddie
Se hospedó 1 noche en abril de 2024
Respuesta de JT, el 22 abr. 2024
Thank you for staying with us at the AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We look forward to seeing you again when you are in our area and again thank you for staying with us.
10/10 Excelente
Joseph
Viaje de negocios, Viaje familiar
16 abr. 2024
Le gustó: Servicio y personal y servicios
Initially we were at room 124 where the carpet was not cleaned, bathroom door did not close properly and the toilet seat was found to be shaky.
It would be good if carpets and curtains were replaced.
Joseph
Se hospedó 1 noche en abril de 2024
Respuesta de AGM Crystal Strable, el 18 abr. 2024
We are truly sorry that your experience did not meet your Expectations; please accept my apologies for any inconvenience you experienced during your Stay. Constructive feedback from our guests is crucial in our continued quest satisfaction, to provide unparalleled guest service and impeccably clean lodging accommodations.
2/10 Terrible
Matthew, Cedar Rapids
9 abr. 2024
There was some unidentified HVAC sound that never stopped. Sounded like flowing water and gurgling. The checkin was nice and quick which is the only positive I’d add.
Matthew
Se hospedó 1 noche en abril de 2024
Respuesta de AGM Crystal Strable, el 11 abr. 2024
Thank you for your Review! It is greatly appreciated; however, I am sorry you did experience some issues during your stay with the room amenities. Please accept my apologies for any inconvenience you experienced during your stay. I will be working with maintenance to get this resolved, so we prevent this from happening in the Future!
10/10 Excelente
Russell
Viaje de negocios
9 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Russell
Se hospedó 2 noches en abril de 2024
Respuesta de AGM Crystal Strable, el 11 abr. 2024
Thank you for taking time out of your busy day! We appreciate your review and look forward to your visit if your travels bring you back this way!
8/10 Bueno
Cory
Viaje familiar con niños
8 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fine for a quick stay on our way through town. Small breakfast. Rooms/building is a bit worn but seemed clean.
Cory
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM Crystal Strable, el 11 abr. 2024
Thank you for taking time out of your busy day! We appreciate your review and look forward to your visit if your travels bring you back this way!
10/10 Excelente
Andrea
7 abr. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
The stay was very good. Had lots of space for all of us.
Andrea
Se hospedó 2 noches en abril de 2024
Respuesta de AGM Crystal Strable, el 11 abr. 2024
We are glad you enjoyed your stay with us! It’s only through the eyes of our guests, that we can accurately assess the quality of the accommodations and services we provide.
8/10 Bueno
Audrey
28 mar. 2024
Audrey
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM Crystal Strable, el 18 abr. 2024
We are glad you enjoyed your stay with us! We truly love hearing our guest talk about the amenities around us. We hope to see you again.
10/10 Excelente
Maddy
Viaje en grupo
25 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice workers
Maddy
Se hospedó 2 noches en marzo de 2024
Respuesta de AGM Crystal Strable, el 4 abr. 2024
We are glad to hear you enjoyed your stay! We hope you had a great time and hope you stay again soon!
6/10 Aceptable
Sally
Viaje familiar
24 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
After signing the agreement not to smoke in the room which I would never do, we went to our room to find it smelled terrible and whoever had smoked in there left ashes all over the clean towels. After looking closely we discovered it was marijuana ashes! The staff was very nice about it and offered to move us but obviously someone with a pass key accessed our room. Possibly other staff.
Sally
Se hospedó 2 noches en marzo de 2024
Respuesta de AGM Crystal Strable, el 25 mar. 2024
Thank you for your Review! It is greatly appreciated; however, I am sorry you did experience some issues during your stay with the cleanliness of your room. I am glade that we were able to provide you a new room. Please accept my apologies for any inconvenience you experienced during your stay. I will be working with housekeeping to get this resolved, so we prevent this from happening in the Future!
6/10 Aceptable
Brianna
24 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Brianna
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM Crystal Strable, el 4 abr. 2024
We are glad you enjoyed your stay with us! We truly love hearing our guest talk about the amenities around us. We hope to see you again.
4/10 Malo
Monica
22 mar. 2024
No le gustó: Limpieza y condiciones de la propiedad
Monica
Se hospedó 2 noches en marzo de 2024
Respuesta de AGM Crystal Strable, el 25 mar. 2024
We are truly sorry that your experience did not meet your Expectations; please accept my apologies for any inconvenience you experienced during your Stay. Constructive feedback from our guests is crucial in our continued quest satisfaction, to provide unparalleled guest service and impeccably clean lodging accommodations.
10/10 Excelente
Nancy
Viaje familiar
17 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Price for amenities was great.
Nancy
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM Crystal Strable, el 19 mar. 2024
Thank you for the kind words! We are truly delighted to hear you enjoyed our property! We hope to get the few minors issues resolved and let you truly see the best we have to offer!
2/10 Terrible
Rick
Viaje de negocios, Viaje en pareja
12 mar. 2024
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Could not use the air conditioner because it was so loud. Front desk could have cared less. Room was very warm.
Rick
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM Crystal Strable, el 19 mar. 2024
We are truly sorry for any inconvenience which you experienced with the loud noise due to room A/C. We hope you will allow us the opportunity to meet or exceed your expectations on your next visit to the AmericInn by Wyndham Des Moines Airport. We are dedicated to providing the highest standards of service for our guest and I can assure you we will do everything we can to make your stay a comfortable and happy one. We look forward to serving you again in the future!
10/10 Excelente
Jose
Viaje familiar
7 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place and secure for you and your family
Jose
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM Crystal Strable, el 19 mar. 2024
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!
10/10 Excelente
Shirley
7 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Shirley
Se hospedó 2 noches en marzo de 2024
Respuesta de AGM Crystal Strable, el 19 mar. 2024
We are glad to hear you enjoyed your stay! We hope you had a great time and hope you stay again soon!
10/10 Excelente
Bob
6 mar. 2024
Bob
Se hospedó 2 noches en febrero de 2024
Respuesta de AGM Crystal Strable, el 4 abr. 2024
Thank you for taking time out of your busy day! We appreciate your review and look forward to your visit if your travels bring you back this way!
4/10 Malo
Julie
29 feb. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
This property needs an update! The carpet in the hallways and rooms were soiled and stained, tile grout in the bathroom stained, sheets were stained and thin, furniture showed signs of banging and scratches. Not up to the standard of AmericInn!
Julie
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM Crystal Strable, el 4 mar. 2024
Thank you for taking the time in leaving us a review on your stay with us. Hopefully in the near future we can do same updates. We look forward to having you back into our property in the near future.
10/10 Excelente
Peyton
Viaje de negocios
27 feb. 2024
All that I would say is the shower curtain wouldn’t slide shut without coming back open, so some water got on the floor. Other than that, very nice!
Peyton
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM Crystal Strable, el 27 feb. 2024
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
6/10 Aceptable
Summer
Viaje familiar
26 feb. 2024
Was clean needs updating. The second morning was loud around 4am then woke up to the smell of pot in the hallway. We were staying for two nights and couldn’t get into our room the second night so I had to speak to the desk which was OK, but just inconvenient.
Summer
Se hospedó 2 noches en febrero de 2024
Respuesta de AGM Crystal Strable, el 27 feb. 2024
Thank you so much for taking the time to leave us feedback.
4/10 Malo
Carol
Viaje familiar
22 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Outside noise-loud music was out of control. There was duct tape in the bath tub as a repair. The refrigerator was so loud we had to unplug it.
Carol
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM Crystal Strable, el 27 feb. 2024
Thank you for your Review! It is greatly appreciated; however, I am sorry you did experience some issues during your stay with the tub and refrigerator. Please accept my apologies for any inconvenience you experienced during your stay. I will be working with maintenance to get this resolved, so we prevent this from happening in the Future!
6/10 Aceptable
Mark
21 feb. 2024
No le gustó: Condiciones de la propiedad
Bed was hard as a rock..really screwed up bathroom system... nite front desk person. Wasn't sure if they were foot or horseback...20 mins to get a room key,room had already been PD for it was after 1 am.not like they were busy...but thanks for allowing me to park my vehicle will gone..
Mark
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM Crystal Strable, el 27 feb. 2024
We are truly sorry that your experience did not meet your Expectations; please accept my apologies for any inconvenience you experienced during your Stay. Constructive feedback from our guests is crucial in our continued quest satisfaction, to provide unparalleled guest service and impeccably clean lodging accommodations.
4/10 Malo
Theron
16 feb. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Cable/wifi doesn’t work. Fridge is noisy.
Theron
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM Crystal Strable, el 19 feb. 2024
Thank you for your Review! It is greatly appreciated; however, I am sorry you did experience some issues during your stay with the hotel amenities. Please accept my apologies for any inconvenience you experienced during your stay.
8/10 Bueno
karen
14 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
karen
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM Crystal Strable, el 19 feb. 2024
Thank you for taking time out of your busy day! We appreciate your review and look forward to your visit if your travels bring you back this way!
6/10 Aceptable
Gihane
12 feb. 2024
Le gustó: Limpieza
Gihane
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM Crystal Strable, el 19 feb. 2024
Thank you for taking time out of your busy day! We appreciate your review and look forward to your visit if your travels bring you back this way!
2/10 Terrible
Cliente verificado
Viaje de negocios
9 feb. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 2 noches en febrero de 2024
Respuesta de AGM Crystal Strable, el 12 feb. 2024
Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty, I will be sure to send this information to our housekeeping director. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.
8/10 Bueno
Cynthia
8 feb. 2024
Cynthia
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM Crystal Strable, el 25 mar. 2024
We are grateful that you took the time out to leave us a review.
8/10 Bueno
Cynthia
8 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My tv didn't work and the staff on duty quickly gave me the option to switch rooms (across the hall!).
The room was clean and comfortable.
Cynthia
Se hospedó 1 noche en enero de 2024
Respuesta de AGM Crystal Strable, el 12 feb. 2024
Thank you for taking time out of your busy day! We appreciate your review and look forward to your visit if your travels bring you back this way!
8/10 Bueno
Kevin, Saint Marys
Viaje familiar
8 feb. 2024
Le gustó: Servicios
No elevator to get to the second floor, so the luggage dolly was useless. Door to the room had a big chunk missing from the veneer. Bathroom door trim was loose.
Kevin
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM Crystal Strable, el 12 feb. 2024
Thank you for your Review! It is greatly appreciated; however, I am sorry you did experience some issues during your stay with the room amenities. Please accept my apologies for any inconvenience you experienced during your stay. I will be working with maintenance to get this resolved, so we prevent this from happening in the Future!
10/10 Excelente
Mary
1 feb. 2024
Mary
Se hospedó 1 noche en enero de 2024
Respuesta de AGM Crystal Strable, el 5 feb. 2024
Thank you so much for taking the time to leave us feedback.
10/10 Excelente
Charles
Viaje de negocios
31 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Charles
Se hospedó 1 noche en enero de 2024
Respuesta de AGM Crystal Strable, el 31 ene. 2024
We’re really grateful and appreciate you taking the time to share your rating with us.
10/10 Excelente
Lesa
31 ene. 2024
Lesa
Se hospedó 1 noche en enero de 2024
Respuesta de AGM Crystal Strable, el 25 mar. 2024
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
8/10 Bueno
Jaclyn
29 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jaclyn
Se hospedó 1 noche en enero de 2024
Respuesta de AGM Crystal Strable, el 30 ene. 2024
We are grateful that you took the time out to leave us a review.
8/10 Bueno
Rachael
Viaje familiar
28 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
The woman who checked us in was friendly and courteous. The breakfast was not fresh. The woman who checked us out looked disheveled and was not nearly as friendly.
Rachael
Se hospedó 1 noche en enero de 2024
Respuesta de AGM Crystal Strable, el 30 ene. 2024
Thank you for taking time out of your busy day! We appreciate your review and look forward to your visit if your travels bring you back this way!