Hello Eduardo,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Thank you for your feedback really appreciate it and I’m going to really work hard on improving from your feedback

We apologize that your stay with us was not to your standards. We will be sure to relay this back to our team. Thank you for your feedback. Have a nice day.

Thank you for your feeback

THANK YOU FOR YOUR FEEDBACK.

Thank you for taking the time for our survey

Come again soon thank you!!

Thank you! We hope you will try us again

Thank you for your response. That fee is refundable up to 90 days. If you did not use the safe, please call the inn and get the refund if you paid by credit card. We go by the honor system and if you did not use it, you should get a refund. Please call us at the inn directly for the refund.

Hello Neveen,Thank you for choosing to review our RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE. It is rewarding to know that your stay with us was a satisfactory one, though you had found the room to be cold. Feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hi Cedric,Thank you for taking the time to write a review of your stay at the Red Roof Inn Detroit - Dearborn/Greenfield Village. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you found our property to be unclean and our environment unsafe. Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RedRoof Management

Dear Linda, Thank you for taking the time to tell us about your experience at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE. I am sorry that your experience was less than ideal due to the unclean towels and broken toilet seat indicated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Red Roof Management

Dear LaDonna,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Detroit - Dearborn/Greenfield Village. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding the uncleanliness of the room. Please accept our sincerest apologies for the negative impact this had on your stay. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.t is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Destiny, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Rocky Mount - Battleboro. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Mandrell, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Robert,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Detroit - Dearborn/Greenfield Village and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

Hello Danielle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Dear Edward, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE regrading the price. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Tattiona. The staff and I at the Red Roof Inn Detroit - Dearborn/Greenfield Village appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Valued Guest,Thank you for sharing your feedback following your stay at the Red Roof Inn Detroit - Dearborn/Greenfield Village with us. We were pleased to see your 10/10 score. In regard to the lack of a coffee pot, should you require it in the future, please reserve one of our room types that offer this. As it pertains to the broken dresser and the missing circle tray for the microwave, this has been shared with the property.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

Hello Danielle, Thank you for taking a moment to complete our survey. The staff at the +RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Danielle,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with our location prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

Dear Damien, I appreciate you sharing your feedback following your stay at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE. I was saddened to read that your stay fell short of your expectations due to the insects you reported along with the other issues mentioned. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Red Roof Management

Dear Jessica, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE regarding the amazing staff. I do apologize for the condition of the bed that you described. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Valued Guest,Thank you for the feedback about your recent stay at the Red Roof Inn Detroit - Dearborn/Greenfield Village. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding unclean comforter, old furniture, heater unit not working and the other concerns you mentioned. To uphold our company’s high standards your encounter will be shared with management to ensure your satisfaction. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediresponse Specialist

Dear Nicholas, Thank you for leaving your feedback after your experience at RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE. Regarding the uncleanliness, the faulty heat, and insects you described, we apologize for the unfavorable experience. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Ivan,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE . Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Dear David, Thank you for taking the time to tell us about your experience at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described, the condition of the bedding you described along with the other issues mentioned. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Greg, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Thank you for being a Valued Guest with us and for your honest review of your visit with us at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE. The unfavorable experience you described regarding and the insects you saw, was truly disheartening to read. Please know the team at Red Roof work alongside professionals trained to treat the property for pests in accordance with industry standards. I will be sharing this with management in an effort to have the issues resolved. Your feedback is vital to us as we seek to enhance guest experiences here at Red Roof. Thank you again for the feedback. All the best in your future travels. Sincerely, Kerry-Lee Red Roof Management RediRespone Specialist

Hello Nick, Our staff appreciates your kind comments towards to service that you were provided with, however, you indicated that your impression of our hotel fell short due to you finding the floors to be unclean. We truly value your feedback as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We do hope that you will choose to stay with us again so that we may better serve you!Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you, Lisa, for telling us about your stay at the Red Roof Inn Detroit - Dearborn/Greenfield Village. I am glad you found your room to be fresh and the bed was to your liking. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Saleha,I appreciate you sharing your feedback following your stay at the RED ROOF INN DETROIT -DEARBORN/GREENFIELD VILLAGE. I was saddened to read that your stay fell short of your expectations due to cleanliness of your room not being up to your standards, the odor you described, the insects you reported, and the other highlighted concerns. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Anreah,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE. I am happy to hear that you found our hotel to be good resulting in a 5/5 score.Thank you again for review and Red Roof look forward to seeing you in your future travels.Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Mohammed, Thank you for leaving a review of our Red Roof Inn. You indicated that you were not pleased with your stay, resulting in your 1/5 score. The issues you brought to our attention regarding the uncleanliness of your room, bugs and that you felt the furniture was old are truly regrettable. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely,Toni-AnnRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE. I am sorry that your experience did not meet your expectations due to the broken phone and outlets, the situation regarding the water, lack of the amenities you mentioned, and the other highlighted concerns. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Salman, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Dear LuAnn,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN DETROI - DEARBORN/GREENFIELD VILLAGE. You indicated that there should be a fridge/microwave in your room and the size of your room was not being up to your standards. Pertaining to the missing amenities you mentioned, feel free to explore our other room options such as: the Superior King or the Deluxe 2 Full Bedded room.Thank you again for sharing your concerns and I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello James, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Barbara,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DETROIT -DEARBORN/GREENFIELD VILLAGE. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the furniture not being to your liking. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

Hello Min, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Emma,Thank you for taking the time to tell us about your experience at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE. I am sorry that your experience did not meet your expectations due to the encounter you mentioned regarding our front desk staff, the cleanliness of your room not being up to your standards, stained mattress and comforter, and the other highlighted issues. I have shared your comments with management to address your concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Dear Terry,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE. We are happy to know that you found Redroof staff to be polite and helpful cleanliness of the room and convenient location, however, we are sorry to read that a dresser drawer was gone and the condition of the mattress wasn't to your standard. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

Dear Darius,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DETROIT - DEARBORN/GREENFIELD VILLAGE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the maintenance of the property. We will take your comments into consideration to make changes to improve our customer experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Thank you for taking a moment to complete our survey, Juan Carlos. The staff at the Red Roof Inn Detroit - Dearborn/Greenfield Village and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Henry,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Detroit - Dearborn/Greenfield Village. I am glad to read that you were pleased with the friendly service and that the towels were clean. However, you mentioned that the floor was sticky and grimy. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Zalika,Thank you for taking the time to tell us about your experience at the Red Roof Inn Detroit - Dearborn/Greenfield Village. I was disheartened to read that the room was dirty and there was dirty hair in the tub. Please accept our apologies for the impression this left with you. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. In an effort to have your concerns addressed, we will be taking your comments in to consideration and address the matter with the appropriate department. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,DevorineRed Roof ManagementRediResponse Specialist

Hello Lisa,Your review of the Red Roof Inn Detroit - Dearborn/Greenfield Village was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 4/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof can make improvements. Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRediResponse Specialist