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Opiniones de The Bay Resort

2.5 out of 5
The Bay Resort
126 Bellevue St., Dewey Beach, DE

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 300 de 580 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 181 de 580 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 59 de 580 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 580 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 19 de 580 opiniones" "

8.4/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Guadalupe Pablo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Son muy buenas las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de kelly, el 6 sept. 2023
Thank you for your review and kind words!

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice
Se hospedó 1 noche en mayo de 2024
Respuesta de Aryn, el 22 may. 2024
I'm glad to hear you enjoyed your stay at Bay Resort! If you have any feedback or need assistance with anything related to your stay, feel free to let me know.Have a Great Day on Purpose

8/10 Bueno

kinuyo

Viaje con mascota, Viaje familiar con niños
Le gustó: Servicio y personal y servicios
Having its own access to the Bay allowed us to chose a quieter area to enjoy the water. Due to our short stay and the weather we were unable to fully enjoy all this properties amenities.
Se hospedó 1 noche en mayo de 2024
Respuesta de Tammy , el 13 may. 2024
It sounds like you found a peaceful spot to enjoy the water despite the limitations of your stay and the weather. Hopefully, you'll have the chance to return in the future and experience everything the property has to offer. We're glad you were able to make the most of your time here despite the circumstances! If there's anything we can do to enhance your experience next time, just let us know.

10/10 Excelente

Lisa

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and helpful, I would definitely go back there. There is only 1 thing I did not like, the big dog that woke me at 6am with barking.
Se hospedó 7 noches en mayo de 2024
Respuesta de Front Desk, el 13 may. 2024
I heard the big guy as well, being in the pool area didn't help matters as it is so closed in. Thank you for your kind words and we at The Bay Resort look forward to seeing you in the future.

10/10 Excelente

Lisa

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy checkin and checkout
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 1 may. 2024
Thank you for choosing Bay Resort, we look forward to seeing you on your future get aways.

8/10 Bueno

Dana

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the location and it being pet friendly,rooms wrre nice layout and clean with comfortable linens and bedding
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 1 may. 2024
Thanks so much for choosing Bay Resort. We are very happy your stay was comfortable and we look forward to seeing you in the future.

8/10 Bueno

Deb

Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 16 may. 2024
Thank you for choosing Bay Resort, we look forward to seeing you in the future.

8/10 Bueno

Joseph

Viaje con mascota
The stay was very good and only mark against the property is the rooms are a little tired and could use an update. Staff was excellent and location is great. Very accommodating as a dog-friendly hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 18 abr. 2024
Thank you for choosing Bay Resort, we hope to see you and your furry friend in the future.

6/10 Aceptable

Margaret

I have stayed here in the past and had fond memories. Unfortunately the place seems a bit run down since that time. As I visited in March in may be that they were just not ready for guests. I had to ask for the room phone to be connected and for some basic dishes and cookware for the kitchen. I had to move my car because they were power washing the building. The place is still in a pleasant and very convenient spot, and the staff were friendly and did their best. But if they were not ready for guests they should not be advertising. I doubt that I will return.
Se hospedó 2 noches en marzo de 2024
Respuesta de Tammy, el 23 mar. 2024
Thank you for taking the time to provide feedback about your recent stay with us. We truly value your loyalty as a returning guest and deeply apologize that your experience did not meet your expectations this time around.We are sincerely sorry for any inconvenience caused by the state of the facilities during your visit. Your comments regarding the condition of the property and the need for improvements have been duly noted, and we are already taking steps to address these issues to ensure a more pleasant stay for our guests in the future.We hope that you will reconsider giving us another chance to exceed your expectations in the future. Should you decide to stay with us again, please don't hesitate to reach out directly, and we will ensure that your next experience with us is nothing short of exceptional.Once again, thank you for sharing your feedback with us. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 Excelente

Trey

Le gustó: Limpieza y servicio y personal
Perfect
Se hospedó 2 noches en marzo de 2024
Respuesta de Tammy, el 17 mar. 2024
Thank you for choosing Bay Resort. We are glad to hear that you enjoyed your stay. We hope to see you again.Bay Resort Team

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Tammy, el 23 mar. 2024
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay at our hotel. Our team works hard to provide exceptional service. We hope to welcome you back soon for another memorable experience!

8/10 Bueno

Danielle

Se hospedó 2 noches en octubre de 2023
Respuesta de Front Desk Manager , el 2 nov. 2023
Thanks for choosing Bay Resort

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk Manager , el 2 nov. 2023
Thanks for choosing Bay Resort

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in and out. Great view of the bay and short walk to local restaurants/bars.
Se hospedó 2 noches en octubre de 2023
Respuesta de Management, el 23 oct. 2023
Thank You so Much Can't wait to see you in 2024.Have a Great Day on Purpose

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Front Desk , el 27 oct. 2023
Thanks for the review.

10/10 Excelente

Doreen

Viaje familiar
Le gustó: Servicios
We loved staying here and didn’t want to leave! We had a bayside room with a great view of the bay, birds and sunsets. The beds and pillows are so comfortable. The office staff make check-in and out quick and easy. I highly recommend the Bay Resort.
Se hospedó 2 noches en octubre de 2023
Respuesta de Kelly, el 12 oct. 2023
Hi Doreen! Thank you for your kind words! It was a pleasure to have join us at The Bay Resort!! We hope to see you again soon!

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful bay view and great location for easy walk to local restaurants/bars
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kelly, el 5 oct. 2023
Hi Lisa! Thank you for your kind words! We strive to provide a convenient location and breathtaking views of the bay. We appreciate your positive feedback and hope to welcome you back soon.

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The whole process was easy
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kelly, el 2 oct. 2023
Thank you for your review.

10/10 Excelente

Don

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kelly, el 27 sept. 2023
Thank you for your review!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quiet and comfortable
Quiet and comfortable place to stay with a nice view of the bay. Most places to eat and socialize are all within walking distance.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kelly, el 27 sept. 2023
Thank you for taking the time to give us feedback.

6/10 Aceptable

Lisa

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Big issue was multiple other guests smoking on the property which was supposed to be non-smoking. Management was great so no issues with the property itself other than the very outdated kitchenette.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Kelly, el 24 sept. 2023
Hi Lisa, Thank you for taking the time to review The Bay Resort. We are saddened to hear that you had issues with smoking on the property. We appreciate all feedback and will work harder to improve this issue in the future. We hope to see you again in the future.

10/10 Excelente

Timothy

Se hospedó 3 noches en septiembre de 2023
Respuesta de Kelly, el 9 oct. 2023
Thank you for your review Timothy!

10/10 Excelente

Joan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bay view from our balcony is perfect. We love the kitchenette.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kelly, el 18 sept. 2023
Joan, Thank you for taking the time to place a review. We are thrilled to hear you enjoyed your balcony and the kitchenette in the room. We hope to have you back again in the future.

10/10 Excelente

Brieanna

Se hospedó 1 noche en septiembre de 2023
Respuesta de Kelly , el 19 sept. 2023
Brieanna,Thank you for taking the time to review the hotel.

8/10 Bueno

Sandra

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kelly, el 17 sept. 2023
Thank you for taking the time to place a review.

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice location but price is getting to high
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kelly, el 12 sept. 2023
Hi Eric! Thanks for the positive review and feedback. We understand your concern about pricing. We continually evaluate our pricing to ensure we offer the best value for our services. We appreciate your support and hope to see you again soon!

10/10 Excelente

fred

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kelly, el 12 sept. 2023
Thank you for taking the time to review the hotel. If you have any other feedback or concerns please feel free to reach out at anytime.

10/10 Excelente

Marlen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wirklich wunderbar, gerne wieder
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kelly, el 12 sept. 2023
Thank you for your kind words! We hope to see you again in the future!

8/10 Bueno

Colleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location.
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk , el 27 oct. 2023
Thanks for the review. Can't wait to see you soon.

10/10 Excelente

DANNA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a great stay, clean and very nice staff
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kelly, el 6 sept. 2023
Thank you for your review and your kind words!

10/10 Excelente

Keyri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Allow me to pre check in early
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kelly, el 6 sept. 2023
Thank you for your review!

10/10 Excelente

Rosa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Everything was perfect staff worked hard keeping all of us happy
Se hospedó 2 noches en agosto de 2023
Respuesta de Kelly, el 27 ago. 2023
Thank you for your kind words!

8/10 Bueno

ROSANA, WALDEN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great stay. Loved sitting on our balcony overlooking the bay. What we did not like was smoking at the tables right outside the pool area & smoking on the patio below us.
Respuesta de Kelly, el 27 ago. 2023
Thank you for taking the time to leave a review.

10/10 Excelente

Craig

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the access to the water and the bay view.
Se hospedó 3 noches en agosto de 2023
Respuesta de Kelly, el 21 ago. 2023
Thank you Craig, for your feedback.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Kelly, el 21 ago. 2023
Thank you for your feedback! We are happy to see you enjoyed your stay with us here at The Bay Resort!

6/10 Aceptable

Barbara

Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Great location needs updating.
The view from our room was great. Bed was comfortable and sheets clean. The bathroom was tight and appliances were very dated. Staff was very nice. Location was close to everything so it’s a shame that it hasn’t been updated.
Se hospedó 3 noches en agosto de 2023
Respuesta de Kelly, el 21 ago. 2023
We are happy to hear you enjoyed the view from your room! Thank you for your feedback on the size of the bathroom and the appliances we will take that in to consideration when doing updates to the hotel.

10/10 Excelente

Eric

Se hospedó 3 noches en agosto de 2023
Respuesta de Kelly, el 6 sept. 2023
Thank you for your review!

10/10 Excelente

Mary

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Always a fun placer to stay!
Another great time at Bay resort. Staff is always friendly and fun! Everything was perfect :)
Se hospedó 3 noches en agosto de 2023
Respuesta de Kelly, el 21 ago. 2023
Thank you Mary! It was a pleasure to meet you. Thank you for your kind words. We hope to see you again in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Kelly, el 21 ago. 2023
Thank you for your feedback! We are happy to see you enjoyed your stay with us here at The Bay Resort!

10/10 Excelente

DANNA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean
Se hospedó 1 noche en agosto de 2023
Respuesta de Kelly, el 15 ago. 2023
Thank you for your review!

8/10 Bueno

calvin

Le gustó: Servicio y personal
Se hospedó 4 noches en agosto de 2023
Respuesta de Kelly, el 13 ago. 2023
Thank you for your feedback!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de Kelly, el 13 ago. 2023
Thank you for your feedback!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de kelly, el 13 ago. 2023
Thank you for your feedback!

10/10 Excelente

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Kelly, el 13 ago. 2023
Thank you for your feedback!

10/10 Excelente

Joshua, Chino Hills

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is incredibly nice. Views are fantastic. Very close to bars and restaurants. Older hotel but kept up nicely. Only 1 parking space and the lot gets full.
Se hospedó 4 noches en agosto de 2023
Respuesta de Kelly, el 9 ago. 2023
Thank you for your feedback!

6/10 Aceptable

Pamela

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Overpriced crappy motel
I can't believe I paid $350/night to stay here, a poolside king room. My friends on bay side paid $500/night. Old kitchenette, mold in bathroom & hair left behind.. I stayed on pool side which was annoying because pool is only just a few feet away from room. I can't believe they even charge a resort fee for that nightly price and the completely outdated, unclean condition of this motel. The only nice thing was the bay view dock with free paddle boards etc.
Se hospedó 2 noches en agosto de 2023
Respuesta de Kelly, el 7 ago. 2023
We apologize for any inconvenience that you may have experienced Pamela. We do wish you would have brought these concerns to the front desks attention so we could have addressed them for you during your stay. Just for clarification the paddle boards are not free but you do as a guest of the hotels get a 20% discount when you pay cash.

6/10 Aceptable

Lorisha

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Kelly, el 8 ago. 2023
Thank you for taking the time to rate The Bay Resort!

6/10 Aceptable

tyneisha

No le gustó: Limpieza y servicio y personal
This property is extremely convenient because it's walking distance from everything. However, our hotel room didn't even offer housecleaning. We found a dirty pair of underwear in the kitchen of the first room. Then, we switched rooms and found random stuff on the floor like pretzels and m&M's. The hotel also didn't have an elevator, which was another inconvenience.
Se hospedó 2 noches en agosto de 2023
Respuesta de Kelly , el 7 ago. 2023
Thank you for taking the time to leave us feedback. We apologize for any inconvenience this may have caused you. We do offer housekeeping it is offered to you at check-in as well as we have a sign in the lobby explaining the housekeeping's current policy. We were explained by you that you couldn't do the stairs so we moved you not due to cleaning issues, We do wish you would have brought these cleaning issues to the front desk's attention so we could have addressed them for you immediately.

4/10 Malo

Shelby

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Cleaning needs to be executed more properly
Se hospedó 1 noche en agosto de 2023
Respuesta de Kelly , el 5 ago. 2023
Thank you for your feedback, we will communicate this with the housekeeping team. We are sorry for the inconvenience.

8/10 Bueno

Kathi

Le gustó: Servicio y personal y condiciones de la propiedad
Cozy hotel not far from Rehoboth. You have the hotel on the lake and beach across the street. We had a situation with the toilet in the BR, there wasn't a 24hr Maintenance person, however, Tricia the pm receptionist came to the hotels rescue along with my husband. Thank you Tricia she went above and beyond cleaning that BR after toilet over flowed. So, the next time someone needs Maintenance I hope they are available.
Se hospedó 2 noches en julio de 2023
Respuesta de Kelly , el 5 ago. 2023
Thank you for your feedback.