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Opiniones de DoubleTree by Hilton Doha - Al Sadd

4 out of 5
DoubleTree by Hilton Doha - Al Sadd
Mohammed Bin Al Qasim Street Al Sadd, Doha

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 42 de 62 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 12 de 62 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 62 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 62 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 62 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Victoria

Se hospedó 1 noche en marzo de 2022
Respuesta de Heni, el 4 may. 2022
Dear Victoria, Thank you for your rating and we are very concern to see your rating. Appreciate if you could let us know in detail your experience during your stay with us. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excelente

arturo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel
Personal muy amable, se preocuparon por nosotros en todo momento
Se hospedó 1 noche en marzo de 2020
Respuesta de Heni, el 26 mar. 2020
Querida Arturo, Gracias por tomarse el tiempo para compartir su reciente estadía con nosotros. Nos complace saber que ha disfrutado de su tiempo con nosotros y le agradecemos su amable reconocimiento de nuestras instalaciones y el servicio de los miembros de nuestro equipo. Gracias por elegir nuestro hotel y esperamos darle la bienvenida nuevamente en un futuro no muy lejano. Personal muy amable, se preocuparon por nosotros en todo moment. Kind Regards Heni Rohaeni Personal Assistant to General Manager

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Dr . Mohammed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Dr . Mohammed

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really im very appreciated and thankful your staff Mr.Hazel she is working in reception she is very nice and kind person and helpful with us and any one again we thankful her all my members family who saty in hotel .
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Derek

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Machine noise in Resturant was unbearable
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Akil

Le gustó: Servicios
Se hospedó 20 noches en diciembre de 2023

10/10 Excelente

Tahiru

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As a Diamond Hilton member, I felt so comfortable and a sense of joy staying here. Despite booking off of expedia, I recieved all of my membership benefits thanks to 2 very nice ladies at the front desk. A big shoutout to Pringi and Hazel who truly went above and beyond to make sure I had a lovely stay. These 2 ladies were truly impeccable and words cannot describe how kind they were which immensely improved my stay, making it far greater than perfect. Every Hilton needs employees like them. This hotel was so brilliant and super clean. Definitely looking forward to staying in this hotel again and would recommend to anyone staying in Doha whether for a layover or full vacation. Again a big thanks to Pringi and Hazel for making my stay truly special!
Se hospedó 1 noche en enero de 2024

4/10 Malo

Gbolahan

Viaje familiar con niños
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Michael

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Joseph, Marangu

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent value for money, located very near to the metro underground transportation system which allows you to get to most of the ciity for shopping and eating within 30 minutes. Nice little restaruant. The Spa was great, excellent deep tissue massage but wish there was a sauna.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

FAYCAL

Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Natasha

Se hospedó 7 noches en septiembre de 2023

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Xiaowen

Se hospedó 6 noches en agosto de 2023

10/10 Excelente

Edwin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms are good size. Beds were comfy although pillows were a bit awkward in size. Too big for 2 but not quite big enough for 1. Shower was only luke warm, didn’t have time to deal with that as I was leaving 2 hours later. Breakfast was very tasty I thought with plenty of choice. Staff overall were very friendly both at reception and restaurant.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Ayhan

Se hospedó 11 noches en mayo de 2023

10/10 Excelente

BRIAN, Colorado Springs

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
One of the best staff & hospitality I’ve encountered in the world. The security guards, front desk, cleaning staff, food staff are 10 stars! Especially want to recognize Daniella at the restaurant and Taco in the health club!
Se hospedó 5 noches en mayo de 2023
Respuesta de Heni, el 11 jun. 2023
Dear Brian,Thank you for sharing your review on your recent stay with us.We are pleased to hear that you had a wonderful experience during your stay and thank you for your feedback about our facilities and the service provided by our team are appreciated.Thank you for recommending us and we look forward to welcoming you back for another wonderful experience once again.Kind RegardsHeni RohaeniCluster Personal Assistant to General Manager

8/10 Bueno

Benjamin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff makes the difference
Friendliest staff in Doha. Very friendly and helpful staff.
Se hospedó 1 noche en mayo de 2023
Respuesta de Heni, el 8 may. 2023
Dear Benjamin,In the first instance, please allow me to express my gratitude for sharing your comments during your recent stay with us.We are pleased to hear that you enjoyed the stay and the service provided by our teams. Please rest assured that your comments will be shared with the entire team.I hope that you have taken great memories back with you and will choose our hotel us as your first choice to stay in Doha. I am looking forward to welcoming you back.Sincerely yours,Heni RohaeniCluster Personal Assistant to General Manager

10/10 Excelente

Simon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The stay was lovely with all staff paying great attention to make the stay enjoyable. The guy in blue terrace who got the plasters was on point every single time.
Se hospedó 4 noches en abril de 2023
Respuesta de Heni, el 2 may. 2023
Dear Simon,Thank you for sharing your review on your recent stay with us.We are pleased to hear that you had a wonderful experience during your stay and thank you for your feedback about our facilities and the service provided by our team are appreciated.Thank you for recommending us and we look forward to welcoming you back for another wonderful experience once again..Kind RegardsHeni RohaeniCluster Personal Assistant to General Manager

10/10 Excelente

Keith

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay with our family. I would highly recommend.
Se hospedó 2 noches en abril de 2023
Respuesta de Heni, el 2 may. 2023
Dear Keith,Thank you for taking the time to review your stay at our hotel.I am glad to know that you had a great experience stay with us and you have enjoyed our ambience and service provided by our team.Please rest assured I will be happy to share with the entire team and I hope we will have the opportunity to welcoming you back soon.Sincerely yours,Heni RohaeniCluster Personal Assistant to General Manager

10/10 Excelente

Anne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff. Clean hotel with very good facilities.
Se hospedó 3 noches en marzo de 2023
Respuesta de Heni, el 9 abr. 2023
Dear Anne,Thank you for taking the time to review your recent stay at our hotel.I am glad to know that you had a wonderful visit with us, and you have enjoyed our ambience and service provided by our team.We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise.Thank you for your feedback and I hope we will have the opportunity to welcoming you back soon.Kind RegardsHeni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excelente

Peter

Se hospedó 1 noche en marzo de 2023
Respuesta de Heni, el 18 mar. 2023
Dear Peter, Thank you for taking the time to review about your recent stay with us. We are delighted to know that you had an enjoyable stay with us. Thank you for your feedback about our hotel. Please rest assured I will be happy to share with entire team. We look forward to having you with us again in the near future. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excelente

Maxwell

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very enjoyable stay
Nice Hotel with good amenities and attentive staff.
Se hospedó 2 noches en marzo de 2023
Respuesta de Heni, el 18 mar. 2023
Dear Maxwell, Thank you for taking the time to review about your recent stay with us. We are delighted to know that you had an enjoyable stay with us. Thank you for your feedback about our hotel. Please rest assured I will be happy to share with entire team. We look forward to having you with us again in the near future. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excelente

Sargis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

10/10 Excelente

Muhammad

Se hospedó 4 noches en septiembre de 2022

4/10 Malo

laura

Se hospedó 1 noche en septiembre de 2022
Respuesta de Heni, el 5 oct. 2022
Dear Laura,Thank you so much for taking the time to share your review about your recent stay with us.We are very concern to see your rating and we do hope you had enjoy your stay. Please let us know more details of your stay experience. Looking forward to welcoming you back again soon.Yours Sincerely,Heni RohaeniCluster Personal Assistant to General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place to stay in Doha
The hotel has nice and new facilities and the staff are very pleasant and cooperative. I will surely return to stay here.
Se hospedó 3 noches en septiembre de 2022
Respuesta de Heni, el 19 sept. 2022
Dear Anonymous,Thank you for taking the time to review your recent stay at our hotel.It gives us a great pleasure that you had a wonderful stay with us especially the excellent service from our team .I hope that you have taken great memories back with you and will choose our hotel us as your first choice in Doha. I am looking forward to welcoming you back.Sincerely yours,Heni RohaeniCluster Personal Assistant to General Manager

10/10 Excelente

Mahmoud

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Nogol

Le gustó: Limpieza, servicios, condiciones de la propiedad
Fair price and excellent staff, highly recommended!
Se hospedó 6 noches en junio de 2022
Respuesta de Heni, el 13 jul. 2022
Dear Nogol, Thank you for taking the time to review your recent visit at our hotel. I am glad to know that you had an amazing visit with us and you have enjoyed our ambience and service provided by our team. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Thank you for your feedback and I hope we will have the opportunity to welcoming you back soon Sincerely yours, Heni Rohaeni Cluster Personal assistant to General Manager

8/10 Bueno

suresh

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a pleasant experience.
Se hospedó 2 noches en junio de 2022
Respuesta de Heni, el 5 jul. 2022
Dear suresh, Thank you for taking the time to review your recent visit at our hotel. I am glad to know that you had an amazing stay with us and you have enjoyed our ambience and service provided by our team. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Thank you for your feedback and I hope we will have the opportunity to welcoming you back soon. Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager

4/10 Malo

Ehab

Viaje de negocios
No le gustó: Servicio y personal
FAIL
Well, I was very surprised of how the reception staff lack understanding of how's Hilton Honor Program work or what it means to being a face of Hilton Franchise, as per "Mohamed" one of the staff at the reception made a comment that I cannot collect honor points because I made the reservation through a third party, another person with Chinese ethnicity cannot read or pronounce my last name correctly and refused to give me a receipt or invoice for my stay to use in case I need to present to the honor membership for a proof, it is really disappointing that these people are not properly trained to be a Hilton Employee or speak proper English.
Se hospedó 3 noches en junio de 2022
Respuesta de Heni, el 21 jun. 2022
Dear Ehab, Thank you for your feedback about your recent stay with us. Please note that Hilton honors point credited to eligible stay, unfortunately your stay this time is not fall into this category. for reference you may visit Hilton honors point terms and condition. Should you wish for further clarification or any assistance please do not hesitate to contact us. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excelente

jawad

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly staff and the hotel has a good location
Se hospedó 2 noches en junio de 2022
Respuesta de Heni, el 12 jun. 2022
Dear Jawad, Thank you for choosing DoubleTree by Hilton Doha Al Sadd and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to our hotel Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excelente

Samantha

Se hospedó 2 noches en marzo de 2022
Respuesta de Heni, el 30 mar. 2022
Dear Samantha, Thank you for taking the time to share your comment following your recent stay in our hotel. I was delighted to see your rating and hope you had an enjoyable stay with us. Thank you for recommending us and we look forward to welcoming you back again in the not too distant future. Sincerely Yours, Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excelente

Eleonora

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
The staff is amazing, and the hotel location is very good.
Se hospedó 3 noches en marzo de 2022
Respuesta de Heni, el 20 mar. 2022
Dear Eleonora, Thank you so much for taking the time to share your review about your recent stay with us. We are delighted to know that you had enjoyed the stay and I will be happy to share your kind comments to our teams. Looking forward to welcoming you back again soon. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en marzo de 2022
Respuesta de Heni, el 9 mar. 2022
Dear Anonymous, Thank you for taking the time to review your stay at our hotel. We do hope that you had an enjoyable stay at our hotel. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Please rest assured I will be happy to share with the entire team. I hope we will have the opportunity to welcoming you back soon to our hotel. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excelente

Mohammed

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2022
Respuesta de Heni, el 8 mar. 2022
Dear Mohammed, Thank you for taking the time to review your stay at our hotel. I am glad to know that you had an enjoyable stay at our hotel. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Please rest assured I will be happy to share with the entire team. I hope we will have the opportunity to welcoming you back soon to our hotel. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

8/10 Bueno

ibrahim

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean facility, serviceable staff, excellent breakfast with best croissants. Hotel charged me 150 for checking in 8:30 in the morning
Se hospedó 1 noche en febrero de 2022
Respuesta de Heni, el 27 feb. 2022
Dear Ibrahim, Please allow me to express my sincere gratitude for taking the time to share your experience at our hotel. We are glad to know that you had a wonderful stay with us and we thank you for your comments. Rest assured, I will be happy to share with entire team. Thank you for recommending our hotel. It will certainly be our pleasure to welcoming you back again and we hope it will not be too long a wait. Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager

8/10 Bueno

Paolo

Viaje de negocios
Le gustó: Servicio y personal
Just not bad
CONS The hotel is a little old and should be renewed. The shower works so and so.... PRO: nice pool, nice restaurant, nice bar available in the facility. Personnel very nice and helpful.
Se hospedó 2 noches en diciembre de 2021
Respuesta de Heni, el 13 dic. 2021
Dear Paolo, Thank you very much for taking a moment to share your comments about our hotel. I am delighted to know that you had amazing experience during your stay with us and your acknowledgement for the hotel facilities and the service are highly appreciated. I would be happy to share this personally. Thank you for recommending us, we look forward to welcoming you back in the near future. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

8/10 Bueno

Monabel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de Heni, el 11 nov. 2021
Dear Monabel, Thank you for sharing your review on your recent stay with us. We do hope you had wonderful experience with us. Please rest assured that your comments will be shared with the entire team. We look forward to welcoming you back for another wonderful experience once again. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

6/10 Aceptable

Aslim

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2021
Respuesta de Heni, el 30 ago. 2021
Dear Aslim, Thank you for taking the time to share your recent stay with us. We do hope that you had enjoy your stay with us. Your feedback about the stay has been shared with the entire team. We look forward to welcoming you back again in the not too distant future. Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
Amazing. I can recommend to my friends
Se hospedó 4 noches en agosto de 2021
Respuesta de Heni, el 22 ago. 2021
Dear Anonymous, Thank you for taking the time to review your stay at our hotel. I am glad to know that you had an enjoyable stay at our hotel. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Thank you for recommending us and I hope we will have the opportunity to welcoming you back soon to our hotel. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excelente

Mohammed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Excellent
Se hospedó 1 noche en marzo de 2021
Respuesta de Heni, el 27 may. 2021
Dear Mohammed, Thank you for sharing your review on your recent stay with us. We are pleased to hear that you had an excellent experience during your stay and thank you for your feedback about our facilities and the service provided by our team are appreciated. Please rest assured that your comments will be shared with the entire team. Thank you for recommending us and we look forward to welcoming you back for another wonderful experience once again Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excelente

Mohammed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel
Excellent
Se hospedó 2 noches en marzo de 2021
Respuesta de Heni, el 27 may. 2021
Dear Mohammed, In the first instance, please allow me to express my gratitude for your kind words, it is truly heart-warming to receive such positive feedback. We are pleased to hear that the service provided by our team had a very positive impact during your stay. Please rest assured that your comments will be shared with the entire team Thank you for choosing our hotel and we look forward to welcoming you back to our hotel soon Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2021

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like the facility and the recipient's staff so friendly and helpful. The only thing that is negative the spa close. Also, they have a good cafe and a Chinese restaurant on the grand floor...
Se hospedó 4 noches en febrero de 2021
Respuesta de Heni, el 10 mar. 2021
Dear Anonymous, Thank you for choosing Doubletree by Hilton Doha Al Sadd as your preferred stay while in Doha. your feedback and comments are highly appreciated, and I will be happy to share personally with the entire team. We look forward to welcoming you back to our hotel soon. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excelente

Courtney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay. The hostess was amazing and helpful
Se hospedó 1 noche en enero de 2021
Respuesta de Heni, el 10 feb. 2021
Dear Courtney, We are truly heartened to receive your generous review of Doubletree by Hilton Doha Al Sadd. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after by our team. We look forward to having you with us again in the near future. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en enero de 2021
Respuesta de Heni, el 4 feb. 2021
Dear Anonymous, Thank you for choosing Doubletree by Hilton Doha Al Sadd and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to our hotel. Kind Regards Heni Rohaeni Personal Assistant to General Manager

6/10 Aceptable

AJMAL

Viaje familiar
Overall good stay
For a family, we faced some issues. 1. We were charged for landline calls done from our room. This was not informed to us that any calls made from the phone would be charged when we checked in. An IVR system which informs how much is charged when we dial outside would be best. 2. The housekeeping was not consistent. The morning shift would do all the cleaning properly but the evening staff didnt do the same. 3. At busier times, the basement level 2 parking is the only option. But only one of the two ramps is made available and its dangerous to use the single ramp for both up and down traffic especially when valet parking is not available due to pandemic.
Se hospedó 7 noches en noviembre de 2020
Respuesta de Heni, el 30 nov. 2020
Dear Ajmal,Thank you for taking the time to share your review during your stay. We are delighted to know that you had a good stay with us. Your feedback regarding landline calls, housekeeping and valet service are appreciated. Please accept my apologies for the inconvenience caused that you have pointed out, Please rest assured that I will personally follow up on the matter. Looking forward to welcome you back in the not too distant near future. Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager