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Opiniones de Sleep Inn And Suites

2.5 out of 5
Sleep Inn And Suites
1784 N Dupont Hwy, Dover, DE

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 416 de 901 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 321 de 901 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 97 de 901 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 901 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 901 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Antonia

Se hospedó 4 noches en marzo de 2024
Respuesta de Kind Regards, Alycia Front Desk Manager , el 21 abr. 2024
Dear Antonia,Thank you for taking the time and leaving us a review. We hope you enjoyed your stay an hope to see you again soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

2/10 Terrible

Sheila

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room smelled like mildew and the ceiling in the room and bathroom was damage from water without repairs. $200 a night definitely not worth it.. so disappointing.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kind Regards, Alycia Front Desk Manager , el 20 may. 2024
Dear Sheila, Thank you for taking the time and leaving us a review. We Apologize about the condition of the room; we will try our best to correct that issue. Thank you again have a great day.

10/10 Excelente

Niambi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and friendly staff
Se hospedó 3 noches en mayo de 2024
Respuesta de Kind Regards, Alycia Front Desk Manager , el 19 may. 2024
Dear Niambi, thank you for taking the time and leaving us a review on your recent stay with us. We are glad to hear you enjoyed your stay and we hope to see you again soon.

8/10 Bueno

Tammi

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very nice and accommodating , overall stay pretty good . The room could use some updating , paint and repair in some areas . The key card kept deactivating was a bit annoying . Good location , close to everything .
Se hospedó 3 noches en mayo de 2024
Respuesta de Kind Regards, Alycia Front Desk Manager , el 7 may. 2024
Dear Tammi,Thank you for taking the time and leaving us a review on your recent stay with us. We apologize about the key deactivating. We hope you will come back and stay with us again. Thank you

10/10 Excelente

Markisha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was clean and the staff was friendly. This was my 2nd time staying and will stay again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kind Regards, Alycia Front Desk Manager , el 6 may. 2024
Dear Markisha,Thank you for taking the time and leaving us your feedback on your recent stay with us. We are happy to hear that you enjoyed your stay with us, and we hope to see you again soon.

10/10 Excelente

TRACEY, PHILADELPHIA

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Kind Regards, Alycia Front Desk Manager , el 6 may. 2024
Dear Tracey,Thank you for taking the time and leaving us a review on your recent stay with us. We are glad to hear you enjoyed your stay and we hope to see you again soon.

8/10 Bueno

Kent

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The TV programming in the room was worthless. There needs to be a listing of the actual channels and shows. The breakfast choices were excellent, area was clean and well maintained. Hotel staff was helpful with questions on the area.
Se hospedó 3 noches en mayo de 2024
Respuesta de Kind Regards, Alycia Front Desk Manager , el 6 may. 2024
Dear Kent,Thank you for taking the time and leaving us a review. We apologize about the TV programming we will reach out to our TV provider to see what we can do about this. We hope to see you again.

8/10 Bueno

Ricca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Kind Regards, Alycia Front Desk Manager , el 3 may. 2024
Dear Ricca,Thank you for taking the time and leaving us a review on your recent stay with us. We are glad that you enjoyed your stay with us, and we hope to see you again soon.

8/10 Bueno

Joni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Sleep Inn & Suites Dover, el 2 may. 2024
Thank you for taking the time to leave a review.We appreciate all feedback and look forward to seeing you again.

10/10 Excelente

Jeff Sebastien

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It wasgreat
Se hospedó 1 noche en abril de 2024
Respuesta de Sleep Inn & Suites Dover - Staff, el 18 abr. 2024
Thank you for taking the time to leave a review.We appreciate that nice review and sincerely look forward to your next visit with us.

8/10 Bueno

Chad

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Typical chain hotel, standard breakfast and the room was comfortable. The hotel smelled funny, like they were covering up smoke or mold with heavy cleaning solutions.
Se hospedó 1 noche en abril de 2024
Respuesta de Kind Regards, Alycia Front Desk Manager , el 15 abr. 2024
Dear Chad,Thank you for taking the time and leaving us a review. We Apologize if the hotel smelled funny, we will try our best to correct that issue. Thank you again have a great day.

8/10 Bueno

Anthony

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Smelled bad and towel where not the greatest water pressure was bad but overall not a bad staff was friendly and breakfast was good
Se hospedó 1 noche en abril de 2024
Respuesta de Sleep Inn & Suites Dover, el 14 abr. 2024
Thank you for taking the time to leave a review.We apologize for the inconvenience you experienced during your stay. We will look into the room and make sure that this is taken care of right away. Again, we do apologize for this and hope that you will consider staying with us again.

10/10 Excelente

Tracy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were amazing!
Se hospedó 7 noches en marzo de 2024
Respuesta de Sleep Inn & Suites Dover, el 14 abr. 2024
Thank you for taking the time to leave a review.We appreciate your feedback and thank you for that nice compliment towards our staff. We look forward to having you stay with us again.

10/10 Excelente

Tracy

Se hospedó 6 noches en marzo de 2024
Respuesta de Kind Regards, Alycia Front Desk Manager , el 3 may. 2024
Dear Tracy,Thank you for taking the time and leaving us a review on your recent stay with us. We are glad that you enjoyed your stay with us, and we hope to see you again soon.

10/10 Excelente

Andra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Accessibility, free breakfast and comfy bed.
Se hospedó 3 noches en marzo de 2024
Respuesta de Sleep Inn & Suites Dover, el 10 abr. 2024
Thank you for taking the time to leave a review.We appreciate your feedback and look forward to having you stay with us again.

8/10 Bueno

JOY

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was clean and kept nicely. Breakfast was ok. There was just enough there to get your day started - eggs, sausage, toast, waffles, cereal options, yogurt, mini muffins, juice, coffee, tea. Room was clean and decent. My only complaint was the bathtub. While taking a shower, the water would not go down the drain properly. It would back up in the tub. Also, you can tell the tub was outdated. Certain parts of it sunk in as you moved about in the tub. You can tell some parts of the tub were painted as there was peeling paint in areas of the tub as well. The TV in my room was outdated and I had serious trouble with my room key. I had a 3 day stay and my key only worked properly on the first day. Front desk was very friendly. There's ample parking at the hotel. McDonalds and Wendy's are nearby restaurants within walking distance. There is a huge variety of restaurants within minutes of this hotel. Walmart and Bally's casino is a 10min drive. There's a mall nearby as well. This hotel is in a great location. It's my go-to when visiting Delaware but this visit was a slight disappointment for me.
Se hospedó 3 noches en abril de 2024
Respuesta de Kind Regards, Alycia Front Desk Manager , el 8 abr. 2024
Dear Joy,Thank you for taking the time and leaving us a review on your recent stay with us. We apologize about the tub and I will be relating this issue to our Maintenace to try and correct it. Thank you again have a great day.

8/10 Bueno

michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Sleep Inn & Suites Dover, el 23 mar. 2024
Thank you for taking the time to leave a review.We appreciate your business and look forward to having you stay with us again.

10/10 Excelente

Marcelle

Le gustó: Limpieza, servicios, condiciones de la propiedad
Was a good stay
Se hospedó 3 noches en marzo de 2024
Respuesta de Sleep Inn & Suites Dover, el 20 mar. 2024
Thank you for taking the time to leave a review regarding your recent stay with us. We are pleased to hear that your stay was good and look forward to having you stay with us again.

10/10 Excelente

Angeline

Se hospedó 1 noche en marzo de 2024
Respuesta de Sleep Inn & Suites Dover, el 5 abr. 2024
Thank you for taking the time to leave a review.We appreciate your feedback and hope that you will stay with us again.

8/10 Bueno

Wendy

Viaje con mascota
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
There was construction and the was no mention of that when booked.
Se hospedó 3 noches en febrero de 2024
Respuesta de Sleep Inn & Suites Dover, el 13 mar. 2024
Thank you for taking the time to leave a review.We are sorry that your stay was during us getting our bathrooms redone. We apologize for any inconvenience this may have caused you during your stay.

6/10 Aceptable

Ricca

Le gustó: Limpieza y condiciones de la propiedad
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sleep Inn & Suites Dover, Staff, el 19 feb. 2024
Thank you for taking the time to leave a review.We appreciate your feedback and look forward to having you stay with us again.

10/10 Excelente

Audrey

Easy to get to, clean room
Se hospedó 1 noche en febrero de 2024
Respuesta de Sleep Inn & Suites Dover, el 15 feb. 2024
Thank you for taking the time to leave a review.We appreciate your positive feedback and look forward to having you stay with us again.

2/10 Terrible

Tamara

No le gustó: Limpieza, servicios, condiciones de la propiedad
This hotel smells horribly The room initially assigned to I was displeasing I did not ask for an attached room with a door. Therefore, I requested another room. The replacement room smelled and daunty. I do not recommend this hotel. I am totally disappointed
Se hospedó 1 noche en febrero de 2024
Respuesta de Sleep Inn & Suites Dover, el 14 feb. 2024
We want to apologize for the experience you had with your stay. We found the source of the smell you mentioned. Unfortunately, we had a guest use some type of hair perm or dye just a room away from you.We do hope that you will reconsider and stay with us again.

10/10 Excelente

Arlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Miss Teresa is a very nice lady and the breakfast lady was very nice but the guy that was there at night when we checked in was not so nice
Se hospedó 1 noche en enero de 2024
Respuesta de Sleep Inn & Suites Dover, Staff, el 31 ene. 2024
Thank you for taking the time to leave a review. We appreciate your feedback, and we sincerely apologize for any the clerk that checked you in. Rest assure that will be addressed.

6/10 Aceptable

Carol

Booking issues
We stayed at hotl last night. Staf were great.when booking somehow two room not one booked.,I was advised this by staff at check in. They offered to cancel but advised I needed to contact booking company and ask them to contact hotel. I tried but there was no phone number offered and customer service line said technical difficulties and virtual agent did not respond. So hotel fine booking process poor
Se hospedó 1 noche en enero de 2024
Respuesta de Sleep Inn & Suites Dover, Staff, el 25 ene. 2024
Thank you for taking the time to leave a review.we appreciate your feedback regarding your stay with us. I have looked into the double reservation and see that we refunded your booking site for the extra reservation. We do hope that you follow up with them on a refund from them. If there is anything we can do to help with this, please let us know. We look forward to having you stay with us again.

6/10 Aceptable

Aishia

Se hospedó 1 noche en enero de 2024
Respuesta de Sleep Inn & Suites Dover DE, el 11 feb. 2024
Thank you for taking the time to leave a review.We appreciate you staying with us and look forward to your next visit.

10/10 Excelente

Gerald

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Courteous and helpful staff
Se hospedó 4 noches en enero de 2024
Respuesta de Sleep Inn & Suites Dover, Staff, el 25 ene. 2024
Thank you for taking the time to leave a review.We appreciate your feedback regarding your stay with us.

4/10 Malo

Carolyn

Viaje de negocios, Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Respuesta de Sleep Inn & Suites Dover, Staff, el 17 ene. 2024
Thank you for taking the time to leave a review.We are sorry to see that we failed to meet your expectations. We do hope that you will give us another opportunity to make this better.

10/10 Excelente

lauren

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
They are in the middle of renovating the rooms and they have notes that say so. I'm sure it'll look great when they're done. They just look a little in between right now.
Se hospedó 2 noches en enero de 2024
Respuesta de Sleep Inn & Suites Dover Staff, el 12 ene. 2024
Thank you for taking the time to leave a review.We appreciate the feedback and sincerely appreciate your understanding of our bathroom upgrades during this time.We look forward to having you stay with us again.

6/10 Aceptable

ann-marie

Viaje con mascota, Viaje familiar
Liked you could have pets and the rate was reasonable
Se hospedó 2 noches en enero de 2024
Respuesta de Sleep Inn & Suites Dover DE Staff, el 10 ene. 2024
Thank you for taking the time to leave a review.We are happy to hear that you enjoyed your stay with us and that we allow fur babies to accompany you during your visit.

10/10 Excelente

Sue

Viaje de negocios, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exceptional experience! Rooms were spacious and impeccably clean. Location was ideal as well. Would highly recommend!
Se hospedó 1 noche en enero de 2024
Respuesta de Sleep Inn & Suites Dover Staff, el 10 ene. 2024
Thank you for taking the time to leave a review.We appreciate that outstanding review. We are so pleased to hear that you enjoyed your stay with us. We also want to thank you for the recommendation. We look forward to seeing you again.

8/10 Bueno

Carolyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Sleep Inn & Suites Staff Dover, el 12 ene. 2024
Thank you for taking the time to leave a review.We appreciate the rating and look forward to seeing you again.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Staff, modern accommodations
Great comfortable, safe place to stay. The hotel has a modern vibe. Rooms are spacious and comfortable. Front Desk staff treated us with courtesy. Last, but certainly not least, the breakfast attendant is on her “A” game and has been every single time we’ve stayed.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sleep Inn & Suites Dover Staff, el 10 ene. 2024
Thank you for taking the time to leave a review.We appreciate your feedback and are pleased to hear that you felt safe and enjoyed your stay. We are very proud of our breakfast staff and will let her know that you gave her a "A". We look forward to having you stay with us again.

10/10 Excelente

Roy

Viaje en pareja
Le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Sleep Inn & Suites Dover Staff, el 10 ene. 2024
Thank you for taking the time to leave a review.We appreciate all feedback.

10/10 Excelente

Ricca

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sleep Inn & Suites Dover, el 3 ene. 2024
Thank you for taking time to leave a review.We see you enjoyed your stay with us. We hope to see you again you again soon!

8/10 Bueno

Cara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sleep Inn & Suites Dover, el 22 dic. 2023
Thank you for taking the time to leave a review.

6/10 Aceptable

Carlin

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was relatively dark. They did have plenty of cameras throughout the property and the front desk person stated they have night vision. The first room we checked in the toilet was not working then the second room they switched us to didn't have a microwave.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sleep Inn & Suites Dover, el 22 dic. 2023
Thank you for leaving a review.We apologize for the in convivences you had during your stay with us. Rest assure we corrected the issue in the first room as well as looking into the lighting issue. We do apologize that we did not have the same room with those amenities to move you to.

10/10 Excelente

Nichelle

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sleep Inn & Suites Dover, el 22 dic. 2023
Thank you for taking the time to leave a review.

8/10 Bueno

Simone

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sleep Inn & Suites Dover, el 22 dic. 2023
Thank you for taking the time to leave a review.

8/10 Bueno

Denise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good option
Staying at this hotel was much better then I would have expected. There were some issues but staff immediately took care of everything.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sleep Inn & Suites Staff Dover DE, el 14 dic. 2023
Thank you for taking the time.Thank you for the appreciation of our staff. We try our best to make sure all guests have an enjoyable stay with us. We do hope to have you stay with us again.

8/10 Bueno

Michael B.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice stop - very conveniently located to route - staff was kind - only complaint was the drain on tub did not work well- during my shower I had water over my ankles
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sleep Inn & Suites Dover, el 13 dic. 2023
Thank you for taking the time to leave a review.We want to apologize for the inconvenience of the tub stopper and had it fixed right away.

10/10 Excelente

cameron, Columbia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Sleep Inn & Suites Dover, el 8 dic. 2023
Thank you for taking the time to leave a review. We appreciate your business and hope to see you again.

10/10 Excelente

Lonnie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place and very freindly staff.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sleep Inn & Suites Dover, el 8 dic. 2023
Thank you for that nice review. We appreciate all feedback and look forward to having you stay with us again.

10/10 Excelente

Douglas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Extremely friendly staff. Clean and comfortable at a terrific price!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Kind Regards, Alycia Front Desk Manager , el 5 dic. 2023
Dear Dougles,Thank you for taking the time and leaving your feedback on your recent stay with us. We appreciate all your kind words, and we hope to see you again soon.

8/10 Bueno

Helene

Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kind Regards, Alycia Front Desk Manager , el 5 dic. 2023
Dear Helene,Thank you for taking the time and leaving your feedback. We hope to see you again soon.

10/10 Excelente

Janice

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was nice
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kind Regards, Alycia Front Desk Manager , el 5 dic. 2023
Dear Janice,Thank you for taking the time and leaving us a review on your recent stay with us. We are glad to hear that you enjoyed your stay, and we hope to see you again soon.

8/10 Bueno

Dan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, spacious, clean, nice beds, no microwave oven though..
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sleep Inn & Suites Dover, Staff, el 29 nov. 2023
Thank you for leaving a review.We are so pleased to hear you enjoyed your stay. We look forward to having you stay with us again.

10/10 Excelente

Edward

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent staffing; Robyn, Teresa, and Melissa were more than competent, friendly and handled any questions efficiently and resolved them. Well done!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kind Regards, Alycia Front Desk Manager , el 28 nov. 2023
Dear Edward,Thank you for taking the time and leaving us a review on your recent stay with us. We are glad to hear you enjoyed your stay and we hope to see you again.

10/10 Excelente

john

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very accomodating . Our 2nd visit here and both were 5 stars! Price was great compared to other lodging in the area. Room spacious and very clean. Breakfast excellent . And it is pet friendly which we need! Will definitely return there.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kind Regards, Alycia Front Desk Manager , el 28 nov. 2023
Dear John,Thank you for taking the time and leaving us a review on your recent stay with us. We appreciate all your kind words, and we hope to see you again soon.