Sala de estar en el lobby

Opiniones de Amwaj Rotana, Jumeirah Beach - Dubai

5 out of 5
Amwaj Rotana, Jumeirah Beach - Dubai
Jumeirah Beach Residence, The Walk, Dubai, Dubai

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 621 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 285 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 56 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 1001 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
limpio, cuidado y bonito Cerca de zona de ocio y metro
Se hospedó 3 noches en agosto de 2019
Respuesta de Hossam Kamal, General Manager, el 28 ago. 2019
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your review of Amwaj Rotana. It is such a delight to know that we have made your recent stay a treasured and memorable experience. Your positive feedback means a lot to us as we strive to provide the best possible service to all our guests. We certainly look forward to welcoming you back on your next visit and be at your service once again. Regards, Hossam Kamal, General Manager

10/10 Excelente

Federico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gran lugar, muy buen buffet de desayuno, buen bar el JB PUB y buena vista..
Se hospedó 4 noches en julio de 2019
Respuesta de Hossam Kamal, General Manager, el 5 ago. 2019
Dear Federico, Thank you for choosing to stay with us and for taking the time to share your feedback of Amwaj Rotana. It is such a pleasure to hear that you had an enjoyable stay with us and was very happy with the facilities and services we are offering. Your positive feedback means a lot to us as we strive to provide the best possible service to all our guests. We certainly look forward to welcoming you back on your next visit. Regards, Hossam Kamal, General Manager

8/10 Bueno

Maria ercilia, Buenos aires

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien , el personal excelente
Dear Maria Ercilia, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you had an enjoyable visit and thank you for your compliments. We pride ourselves in providing our guests with the utmost comfort and are pleased to hear that we have surpassed your expectations. Thank you for staying with us and we are grateful to welcome you again in your next visit to Dubai. Sincerely yours, Mark Deere General Manager Amwaj Rotana Jumeirah-Beach

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
acceso directo a la playa
no internet habitacion gratis. piden fianza y no la devuelven cuando te vas
Respuesta de Mark Deere, el 19 feb. 2016
Dear Guest, Thank you for taking the time to share your comments regarding your recent stay at Amwaj Rotana. We are disappointed that we did not meet your expectations in terms of the internet in the room. With regards to Wi-Fi in the guest rooms, we are now offering this service complimentary for all bookings made via our Rotana website. We hope to be able to welcome you again on your next trip to Dubai. Sincerely yours, Mark Deere General Manager Amwaj Rotana Jumeirah-Beach

10/10 Excelente

Luciana p, Buenos Aires

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy lindo hotel en una muy lind zona. Recomendado!
Viajamos de Luna de Miel y nos dieron varios presentes. La atención fue excelente! Tener en cuenta que no tiene wifi gratuito en la habitación (en nuestro caso, por una atención del hotel, nos dieron el wifi gratuito). El desayuno es riquisimo y muy completo, pero tampoco es gratuito (60 dirham por persona por dia).
Respuesta de Mark Deere, el 20 feb. 2016
Estimada Luciana, Gracias por escribir comentarios agradables sobre Amwaj Rotana y para pasar su luna de miel con nosotros. Nos alegramos de que haya disfrutado de su estancia. Ofrecemos paquetes con WiFi y también el desayuno. Siempre es bueno consultar con su agente de viajes al reservar su próximo viaje aquí. Esperamos poder darle la bienvenida de nuevo.

10/10 Excelente

Carlos, España

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Volvería sin duda
No tengo quejas con este hotel, me alegra haber elegido esta opción entre tantos y tan buenos, la hubicación es excelente, a un paso de la playa ( una playa excelente), con restaurantes, cafés, tiendas y supermercados al rededor, para pasear de noche es excelente. Mención especial a todo el personal del hotel desde el gerente hasta el último empleado, se nota que tienen como objetivo el buen trato, amabilidad y calidad de atención, siempre con una sonrisa y bien dispuestos en todo momento; no dudaría en volver y recomendarlo.

8/10 Bueno

gasparini, g

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel y excelente ubicación
Hotel de 5 estrellas con excelentes instalaciones de gym vapor sauna jaccucci privado. alberca y acceso privado a una de las mejores playas que existen. Esta dentro de la zona comercial The Walk excelente.

2/10 Terrible

Flora

No le gustó: Limpieza y condiciones de la propiedad
Zimmer sehr du kel und renouvierungsbedürftig, Hotel generell sehr dunkel wingerichtet. Publikum eher Familien mit Kinder, Pool häßlich
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Mohammed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Hossam Kamal, General Manager, el 10 may. 2024
Dear Mohammed,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were delighted to know that you had an overall pleasant stay with us. Your compliments about Mohammad have been received with great delight and were shared with the team.We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam Kamal, General Manager

10/10 Excelente

MARIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was really great to stay in amwaj rotana staff was good helpfull Room attendece naveed was such a nice person Evrything was so good..it was my third time to staying in amwaj rotana
Se hospedó 6 noches en abril de 2024
Respuesta de Hossam Kamal, General Manager, el 10 may. 2024
Dear Maria,Thank you very much for your delightful feedback! We're thrilled to hear that your stay at Amwaj Rotana JBR was truly enjoyable. Your kind words regarding our staff's helpfulness and the exceptional service provided by Naveed are greatly appreciated.We take pride in ensuring that every guest has a memorable experience, and it's wonderful to know that we've succeeded in making your third visit with us just as enjoyable as the previous ones.We eagerly await the opportunity to welcome you back for another fantastic experience at Amwaj Rotana JBR.Warm regards,Hossam KamalGeneral Manager

10/10 Excelente

Magdalena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice hotel
Se hospedó 7 noches en abril de 2024
Respuesta de Hossam Kamal, General Manager, el 2 may. 2024
Dear Magdalena,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your positive feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again.Best regards, Hossam KamalGeneral Manager

10/10 Excelente

Yvonne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was located in the heart of JBR, an area that has many shopping and dining options. The beach was a 2 minute walk away as well. Rooms were spacious and beautiful.
Se hospedó 10 noches en abril de 2024
Respuesta de Hossam Kamal, General Manager, el 2 may. 2024
Dear Yvonne,Greetings from Amwaj Rotana JBR!Thank you for your feedback! We're thrilled to hear that you enjoyed our prime location in the heart of JBR. Our proximity to the beach is indeed one of our highlights, and we're delighted that you found our rooms spacious and beautiful.We appreciate your kind words and look forward to welcoming you back to Amwaj Rotana JBR for another memorable stay!Warm regards,Hossam Kamal, General Manager

6/10 Aceptable

David

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Pool bar staff let this fabulous hotel down. Very slow service and constant incorrect drinks delivered.
Se hospedó 7 noches en abril de 2024
Respuesta de Hossam Kamal, General Manager, el 2 may. 2024
Dear David,Thank you for taking the time to share your feedback regarding your recent experience at Amwaj Rotana JBR. We appreciate hearing from our guests as it allows us to continually improve and enhance our services.I regret to learn that your experience did not meet your expectations due to slow service and incorrect drink orders. Rest assured, your comments have been shared with our pool bar team for further review and training. We are committed to ensuring efficient and accurate service to all our guests, and your feedback will serve as valuable guidance in this process.We appreciate your patronage and hope to have the opportunity to welcome you back to Amwaj Rotana JBR in the future, where we strive to provide an exceptional experience for all our guests.Warm regards,Hossam KamalGeneral Manager

10/10 Excelente

Nikita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en abril de 2024
Respuesta de Hossam Kamal, General Manager, el 2 may. 2024
Dear Nikita,Our sincere appreciation for leaving this positive feedback! We look forward to having the opportunity to welcome you again to our hotel soon. Best regards, Hossam Kamal, General Manager.

10/10 Excelente

Simone Kathrin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Einfach alles absolut hervorragend 👍
Se hospedó 6 noches en abril de 2024
Respuesta de Hossam Kamal, General Manager, el 23 abr. 2024
Dear Simone Kathrin,Our sincere appreciation for leaving this positive feedback! We are delighted to read that your experience with us has met your expectations - thank you so much, this means a lot to us! We look forward to having the opportunity to welcome you again to our hotel soon. Best regards, Hossam Kamal, General Manager.

10/10 Excelente

paola

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personale molto disponibile e gentile.
Se hospedó 3 noches en abril de 2024
Respuesta de Hossam Kamal, General Manager, el 22 abr. 2024
Dear Paola,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

8/10 Bueno

Mikepaul

Le gustó: Limpieza, servicio y personal, servicios
Five star hotel with best facilities. Top service. Outstanding international breakfast. Only issue was recurring elevator problems that left us stranded several times, unable to leave.
Se hospedó 12 noches en marzo de 2024
Respuesta de Hossam Kamal, General Manager, el 22 abr. 2024
Dear Mikepaul,Warm greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We are fully aware of the elevator issue during rush hours; however, our management team assists by giving guests the option to use our service elevators during the breakfast period. We certainly look forward to welcoming you back on your next visit and being at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

majda salma

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed our time at the hotel, it was in the perfect location near the beach and lots of restaurants options. The room itself was spacious and tidy, the staff were all very attentive, especially Faisal and Rudy in the lobby area.
Se hospedó 5 noches en febrero de 2024
Respuesta de Hossam Kamal, General Manager, el 6 abr. 2024
Dear Majda Salma ,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

8/10 Bueno

Rupa

Se hospedó 5 noches en marzo de 2024
Respuesta de Hossam Kamal, General Manager, el 22 abr. 2024
Dear Rupa,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

Stephen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved every minute
Se hospedó 6 noches en marzo de 2024
Respuesta de Hossam Kamal, General Manager, el 25 mar. 2024
Dear Stephen,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

Karl-Josef

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wir sind zum zweiten mal im Amwaj Rotana. Der Service ist Spitzenklasse! Sehr freundliches und hilfsbereites Personal.
Se hospedó 10 noches en marzo de 2024
Respuesta de Hossam Kamal, General Manager, el 25 mar. 2024
Dear Karl-Josef,Greetings from Amwaj Rotana JBR. Thank you for choosing us for the second time and for taking the time to share your feedback.We are thrilled to learn that you found our service to be top-notch and that our team members were able to make your stay memorable with their friendliness and helpfulness. Providing exceptional service is at the heart of what we do, and it is always rewarding to hear when our efforts are appreciated.Your loyalty means a great deal to us, and we are honored to have had the opportunity to host you once again. Rest assured that your feedback will be shared with the entire team, as it serves as a source of motivation for us to continue delivering outstanding experiences to our guests.We look forward to welcoming you back for another fantastic stay at Amwaj Rotana JBR in the near future. Warm regards,Hossam KamalGeneral Manager

2/10 Terrible

Debra

Viaje en grupo
No le gustó: Servicios
Absolutely disgusting
Se hospedó 7 noches en marzo de 2024
Respuesta de Hossam Kamal, General Manager, el 21 mar. 2024
Dear Debra,Thank you for taking the time to share your feedback regarding your recent stay with us. Your input is valuable to us as we constantly strive to improve our services.I regret to learn that your experience did not meet your expectations. We take such matters seriously and have initiated an investigation into the issues you've raised. However, I must clarify that my colleagues tried to reach out to you for further clarification and resolution but have been unsuccessful thus far.Please be assured that we are committed to addressing any concerns you may have and would greatly appreciate the opportunity to discuss your experience in more detail. Looking forward for your kind revert.Warm regards,Hossam KamalGeneral Manager

10/10 Excelente

Hazim, Riyadh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent location, staff, service...
Se hospedó 2 noches en marzo de 2024
Respuesta de Hossam Kamal, General Manager, el 8 mar. 2024
Dear Hazim,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

Shanaz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall we really enjoyed our stay, staff were helpful, lovely hotel just a couple of minutes walk to beach. The breakfast was excellent a lot of variety. The only slight downfall was waiting to get access to our room when we arrived , it would have been good if we were allocated another room whilst waiting as we had to wait along time. Otherwise me and my husband really loved our stay and would definitely visit again.
Se hospedó 7 noches en febrero de 2024
Respuesta de Hossam Kamal, General Manager, el 8 mar. 2024
Dear Shanaz,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

shabnam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en febrero de 2024
Respuesta de Hossam Kamal, General Manager, el 8 mar. 2024
Dear Shabnam,Our sincere appreciation for leaving this positive feedback! We are delighted to read that your experience with us has met your expectations - thank you so much, this means a lot to us! We look forward to having the opportunity to welcome you again to our hotel soon. Best regards, Hossam Kamal, General Manager

10/10 Excelente

Elizabeth

Se hospedó 5 noches en febrero de 2024
Respuesta de Hossam Kamal, General Manager, el 21 mar. 2024
Dear Elizabeth,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

Yvonne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing property close to everything I was looking for, beach, shopping, and restaurants. Staff was incredible as well.
Se hospedó 9 noches en febrero de 2024
Respuesta de Hossam Kamal, General Manager, el 26 feb. 2024
Dear Yvonne,Thank you so much for taking the time to share your positive experience at Amwaj Rotana JBR. We are delighted to hear that our location, with its proximity to the beach, shopping, and restaurants, met your expectations and contributed to an enjoyable stay.Our team takes great pride in providing excellent service, and it's heartening to know that you found our staff to be incredible. We strive to create memorable moments for our guests, and your kind words serve as a testament to our commitment.Your feedback is invaluable to us, and we sincerely appreciate your choosing our property for your stay. We look forward to the pleasure of welcoming you back in the future. Thank you once again for choosing Amwaj Rotana JBR. Wishing you safe and pleasant travels!Warm regards,Hossam Kamal,General Manager

6/10 Aceptable

Marie noelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en febrero de 2024
Respuesta de Hossam Kamal, General Manager, el 20 mar. 2024
Dear Marie Noelle,Greetings from Amwaj Rotana JBR! Thank you for choosing to stay with us and for taking the time to share your valuable feedback. However, we regret that a few aspects of your stay fell short of our expectations, and we regret that we were unable to meet our high standards in those areas. Please rest assured that your constructive feedback is well taken on board. We hope to have another opportunity to welcome you back and improve on your experience. Once again, thank you for choosing to stay with us and for your time in sharing your feedback. With kind regards,Hossam Kamal, General Manager

10/10 Excelente

Salma

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location for beach and shopping. Amazing staff. In particular Akbar at reception and Zeeshan from housekeeping who always greeted us with a smile. Thank you for making our stay so comfortable and enjoyable.
Se hospedó 5 noches en febrero de 2024
Respuesta de Hossam Kamal, General Manager, el 21 feb. 2024
Dear Salma,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

8/10 Bueno

Roy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Aanrader
Hele goede service. Aardige mensen. Goed schoongemaakt. Locatie perfect, redelijk groot zwembad. Helaas hebben wij geen upgrade gehad zoals ik veel lees( wel 11 nachten geslapen )
Se hospedó 11 noches en enero de 2024
Respuesta de Hossam Kamal, General Manager, el 15 ene. 2024
Dear Aanrader,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

Nazia

Se hospedó 8 noches en enero de 2024
Respuesta de Hossam Kamal, General Manager, el 21 feb. 2024
Dear Nazia,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

Luc

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hossam Kamal, General Manager, el 15 ene. 2024
Dear Luc, Our sincere appreciation for leaving this positive feedback! We are delighted to read that your experience with us has met your expectations - thank you so much, this means a lot to us! We look forward to having the opportunity to welcome you again to our hotel soon. Best regards, Hossam Kamal, General Manager.

10/10 Excelente

Asad

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
5 Star service with a smile! Could not fault this place at all. It has the best buffet that I have ever had. The staff were absolutely brilliant and attended to our every need. If you're looking at visiting Dubai then please consider staying at the Amwaj Rotana. It's in a prime location, right outside the JBR Strip and next to the beach and restaurants if you want to explore beyond the already amazing restaurants at the hotel. I will definitely be back soon!
Se hospedó 5 noches en diciembre de 2023
Respuesta de Hossam Kamal, General Manager, el 15 ene. 2024
Dear Asad,Thank you for staying at Amwaj Rotana Hotel-Jumeirah Beach, Dubai on your business trip and for sharing your wonderful feedback. I am personally overjoyed to know that you had a wonderful experience during your stay with us; nothing makes me happier than knowing we have met the expectations of our guests and they all leave the property with utmost satisfaction and beautiful memories to take them back home. I am glad that our team was graciously friendly and helpful. I will ensure to let them know of your appreciation and I am certain this will go a long way in motivating them. I look forward to another opportunity of hosting you on your next visit to Dubai.Kind regards,Hossam Kamal, General Manager

10/10 Excelente

Hazim, Riyadh

Se hospedó 4 noches en diciembre de 2023
Respuesta de Hossam Kamal, General Manager, el 15 ene. 2024
Dear Hazim, Our sincere appreciation for leaving this positive feedback! We are delighted to read that your experience with us has met your expectations - thank you so much, this means a lot to us! We look forward to having the opportunity to welcome you again to our hotel soon. Best regards, Hossam Kamal, General Manager.

10/10 Excelente

Andrew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely place to stay
Superb. Great hotel. Great location.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hossam Kamal, General Manager, el 15 ene. 2024
Dear Andrew,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired of your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager

8/10 Bueno

Peter

Se hospedó 5 noches en diciembre de 2023
Respuesta de Hossam Kamal, General Manager, el 15 ene. 2024
Dear Mr. Peter, Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

Alam

Se hospedó 8 noches en noviembre de 2023
Respuesta de Hossam Kamal, General Manager, el 5 dic. 2023
Dear Alam,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

Barbara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The entire staff was very friendly and helpful.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hossam Kamal, General Manager, el 26 nov. 2023
Dear Barbara,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired of your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager

8/10 Bueno

Anna-Kaisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was super friendly and helpfull with anything we needed, breakfast was lovely with a little varience between days. Location is the best possible. We also enjoyed massage at the spa very much. Only down side was that loud music could be heard up to the 22nd floors room at night since there are some clubs nearby.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Hossam Kamal, General Manager, el 26 nov. 2023
Dear Anna-Kaisa,Greetings from Amwaj Rotana JBR! We appreciate you for choosing to stay with us and for taking the time to share your valuable feedback. Thank you for bringing your concerns to our attention regarding the noise. We appreciate your feedback and understand the importance of a peaceful stay. Our team is actively looking into this matter to find an effective resolution. Your insights are crucial in helping us create a more comfortable environment for all our guests. We are committed to making your experience with us as pleasant as possible.Once again, thank you for choosing to stay with us, and looking forward to welcoming you back soon. Kind regards, Hossam KamalGeneral Manager

10/10 Excelente

Zayn

Se hospedó 5 noches en noviembre de 2023
Respuesta de Hossam Kamal, General Manager, el 5 dic. 2023
Dear Zayn,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired of your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager

10/10 Excelente

PROF. ZIAD

Se hospedó 5 noches en noviembre de 2023
Respuesta de Hossam Kamal, General Manager, el 15 ene. 2024
Dear valuable guest, Our sincere appreciation for leaving this positive feedback! We are delighted to read that your experience with us has met your expectations - thank you so much, this means a lot to us! We look forward to having the opportunity to welcome you again to our hotel soon. Best regards, Hossam Kamal, General Manager.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Hossam Kamal, General Manager, el 5 dic. 2023
Dear valuable guest,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

Jan-Gerd

Se hospedó 3 noches en noviembre de 2023
Respuesta de Hossam Kamal, General Manager, el 5 dic. 2023
Dear Jan-Gerd, Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

Cosmos, Melton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ticked the box on all expectations
Se hospedó 7 noches en octubre de 2023
Respuesta de Hossam Kamal, General Manager, el 14 nov. 2023
Dear valuable guest,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

Marylin Lucette

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nos vacances en famille à Dubaï ont été excellentes. L’hôtel AT AMWAJ ROTANA est un très bel hôtel :les chambres sont spacieuses, la propreté est présente partout . Les trois repas sont sous forme de très bons buffets. Le personnel est toujours à votre écoute , agréable et professionnel .
Se hospedó 7 noches en octubre de 2023
Respuesta de Hossam Kamal, General Manager, el 12 nov. 2023
Dear Ms. Lucette,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excelente

Stephanie Wren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en octubre de 2023
Respuesta de Hossam Kamal, General Manager, el 5 dic. 2023
Dear Stephanie,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

6/10 Aceptable

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hmm !
Technically its not ON the beach, like the Habtour or Meridien, etc. Ots opposite a public beach that was busier than Bournemouth beach on a sunny bank holiday. The pool and pool area way too small for the size of hotel. The breakfast buffet not at all good! Had to eat that somewhere else! The room was great but the bathroom too small. The staff were very nice, couldn't fault them. You get what you pay for i guess but dissapointed to be honest.
Se hospedó 2 noches en octubre de 2023
Respuesta de Hossam Kamal, General Manager, el 12 nov. 2023
Dear Ian,Greetings from Amwaj Rotana JBR! Thank you for choosing to stay with us and for taking the time to share your valuable feedback. However, we regret that a few aspects of your stay fell short of our expectations, and we regret that we were unable to meet our high standards in those areas. Please rest assured that your constructive feedback is well taken on board. We hope to have another opportunity to welcome you back and improve on your experience. Once again, thank you for choosing to stay with us and for your time in sharing your feedback. With kind regards,Hossam Kamal, General Manager

10/10 Excelente

Rudolf, Glendale

Le gustó: Limpieza
Se hospedó 4 noches en octubre de 2023
Respuesta de Hossam Kamal, General Manager, el 26 oct. 2023
Dear Rudolf,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

8/10 Bueno

mazin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great service
Se hospedó 15 noches en octubre de 2023
Respuesta de Hossam Kamal, General Manager, el 23 oct. 2023
Dear Mazin,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired by your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager

6/10 Aceptable

marah

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en octubre de 2023
Respuesta de Hossam Kamal, General Manager, el 23 oct. 2023
Dear Marah,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired by your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager