Ropa de cama de alta calidad y minibar

Opiniones de Fairmont Dubai

5 out of 5
Fairmont Dubai
Sheikh Zayed Road, Dubai

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 599 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 244 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 77 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 39 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 41 de 1000 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marc

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en diciembre de 2022
Respuesta de Fairmont Dubai, el 12 dic. 2022
Dear Marc,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Fairmont Dubai. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Best regards,

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Buen hotel
Muy buen hotel. Pero muchos problemas en el check in.
Se hospedó 7 noches en octubre de 2021
Respuesta de Fairmont Dubai, el 17 oct. 2021
Estimado huésped, Estamos sinceramente agradecidos por el tiempo que dedicó a compartir sus comentarios sobre su reciente estadía en nuestro hotel, su revisión detallada sin duda ayudará a seguir mejorando la calidad de nuestros servicios para nuestros valiosos huéspedes. Gracias nuevamente por hacernos su hotel de elección en esta ocasión, esperamos poder servirle nuevamente en un futuro cercano. Atentamente, Fairmont Dubai

10/10 Excelente

AMALIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy bueno. Repetible
Estación de metro en la puerta. Dos piscinas. Según la hora del sol puedes utilizar una u otra
Se hospedó 1 noche en agosto de 2021
Respuesta de Fairmont Dubai, el 21 ago. 2021
Dear Amalia, Thank you very much for sharing your feedback on your recent stay. We are glad that you enjoyed your stay. We strive to do our best in order to serve you better. Your feedback is very important to us. We look forward to welcoming you again soon. Warm Regards, Fairmont Dubai

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful and elegant hotel. The staff is the best!! Their Fairmont Gold is amazing.
Se hospedó 5 noches en diciembre de 2019
Respuesta de Kind regards, Fairmont Dubai Team, el 5 ene. 2020
Dear valued guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ery nice staff. Good breakfasts and great sports bar
Se hospedó 3 noches en diciembre de 2019
Respuesta de Kind Regards, Fairmont Dubai Team, el 11 dic. 2019
Dear valued guest, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. We look forward to welcoming you back soon for another memorable experience.

10/10 Excelente

Silvio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena la experiencia
Se hospedó 8 noches en noviembre de 2019
Respuesta de Kind Regards, Hotel Manager, el 13 nov. 2019
Dear Silvio, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un hotel muy bonito con grandes amenidades y con un personal con gran actitud de servicio! Definitivo el hotel hizo gran parte que las vacaciones fueran excelentes! Totalmente un hotel de 5 estrellas muy recomendado
Se hospedó 9 noches en mayo de 2019
Respuesta de Hotel Manager, el 29 may. 2019
Dear Guest, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience. Kind Regards,

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y servicios
el hotel esta muy bien ubicado, es bonito, solo que durante toda nuestra estancia de 7 noches las ventanas estuvieron sucias, no podíamos ver la vista a la ciudad , por la que el cuarto nos había costado un poco mas que una habitación normal, un dia enviaron un comunicado de que se limpiarían las ventanas, pero jamás ocurrió, y a la regadera se le salia el agua por abajo, ocacionando una inundación en el baño.
Se hospedó 8 noches en marzo de 2019
Respuesta de Hotel Manager, el 4 abr. 2019
Dear Guest, Thank you for taking the time to share your feedback and concerns with us. We are glad to learn that your overall stay at our hotel was positive and we look forward to welcoming you back soon, to ensure that your upcoming stay will be up to your expectations.

8/10 Bueno

Cliente verificado

Se hospedó 8 noches en marzo de 2019
Respuesta de Hotel Manager, el 4 abr. 2019
Dear Guest, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2019
Respuesta de Hotel Manager, el 4 abr. 2019
Dear Guest, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience.

8/10 Bueno

Maria teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
Le savoire faire Francais The room vieuw are not the best but the staff and breadfast are parfait Thanks
Se hospedó 1 noche en febrero de 2019
Respuesta de Hotel Manager, el 19 mar. 2019
Dear Maria teresa, Thank you for taking the time to share your feedback and concerns with us. We are glad to learn that your overall stay at our hotel was positive and we look forward to welcoming you back soon, to ensure that your upcoming stay will be up to your expectations.

8/10 Bueno

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El hotel esta en una excelente zona y las instalaciones son excelentes. La comida muy rica
Se hospedó 8 noches en diciembre de 2018
Respuesta de Hotel Manager, el 21 ene. 2019
Dear Anonymous, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience. Kind Regards, Hotel Manager

10/10 Excelente

Juanjo, Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel.
Hotel de 5 estrellas a muy buen precio en julio con desayuno. Trato excelente del personal en especial de Marie Ela (assistant chief cocierge) que nos gestionó todo lo relacionado con una reserva de una excursión que yo tenía contratada. Nos ayudó mucho. Está muy cerca de la estación de metro de World Trade Center.
Se hospedó 4 noches en julio de 2018
Respuesta de Hotel Manager, el 5 ago. 2018
Dear Juanjo, Thank you for taking the time to share your review with us. We are glad to learn that your overall stay at Fairmont Dubai was enjoyable. We hope to welcome you back again soon. Best Regards, Hotel Manager

10/10 Excelente

JOSE RICARDO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel
Todo de maravilla
Se hospedó 5 noches en octubre de 2017
Dear Jose, Thank you very much for this review. We are extremely happy to read that you enjoyed your stay and our facilities and that you met the outstanding service our Colleagues are known for. We look forward to welcoming you again soon. Kind regards, Hotel Manager

8/10 Bueno

Aline, MARBELLA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel could not ask for more
Everything was amazing, the staff were very friendly, the rooms are exceptional, the general environment is so welcoming, its somewhere I would love to come back to in the near...
Se hospedó 6 noches en agosto de 2017
Respuesta de Hotel Manager, el 17 ago. 2017
Dear Aline, Thank you for taking the time to share your review with us. We are glad to learn that your overall stay at our hotel was enjoyable. We hope to welcome you back again soon. Best Regards, Hotel Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un súper hotel en todos los sentidos
Con Fairmont Gold lo tienes todo además de tener una área más tranquila para desayunar y la atención del personal súper buena.
Respuesta de Hotel Manager, el 17 abr. 2017
Dear Customer, Thank you very much for this review. We are extremely happy to read that you enjoyed your stay and our facilities and that you met the outstanding service our Colleagues are known for. We look forward to welcoming you again soon. Kind regards, Hotel Manager

8/10 Bueno

Alessandro, Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien - bastante centrico
Estuve solo una noche - pero conozco muy bien Dubai y este Hotel estaba muy bien.
Respuesta de Hotel Manager, el 17 abr. 2017
Dear Alessandro, Thank you very much for this review. We are extremely happy to read that you enjoyed your stay and our facilities and that you met the outstanding service our Colleagues are known for. We look forward to welcoming you again soon. Kind regards, Hotel Manager

10/10 Excelente

ERENDIRA, QUERETARO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
como siempre calidad precio, el hotel precioso
el desayuno delicioso, el hotel encantador de lujo las habitaciones excelentes todo perfecto
Respuesta de Hotel Manager, el 27 feb. 2017
Dear Erendira, Thank you very much for this great review. We are extremely happy to read that you enjoyed your stay and our facilities and that you met the outstanding service our Colleagues are known for. We look forward to welcoming you again soon. Kind regards, Hotel Manager

10/10 Excelente

Roberto, Ibiza

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Viajamos en familia dos adultos y dos niñas. Contentos la elección, ha superado nuestras expectativas, reservamos una Suite Fairmond Gold, era amplia, cómoda y bien equipada. Acceso al salón "Fairmond Gold" donde se puede estar cómodo y tranquilo, desde el desayuno hasta la noche y donde practicante todo el día hay algo para picar....un hotel dentro del hotel. La situación es perfecta para conocer Dubai, bien comunicado, fácil acceso a taxis o al metro que tiene parada a pocos metros. El personal del hotel ha sido muy servicial y amante, sin duda el principal activo del hotel.
Respuesta de Hotel Manager, el 24 ene. 2017
Dear Roberto, Thank you very much for sharing your experience on TripAdvisor. We are delighted to read that you found convenient our location and that you experienced the renowned service our Colleagues are known for. We look forward to welcoming you again soon. Kind regards, Hotel Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel excelente!
Si bien hubo un inconveniente con un ítem de la reserva (desayuno) fue solucionado con amabilidad.
Respuesta de Fairmont Dubai, el 10 mar. 2022
Dear valued guest, Thank you for sharing the feedback of your recent visit to our hotel and we look forward to welcome you again in the near future. Best regards, Fairmont Family

10/10 Excelente

Ignacio, Panama

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exelente me vuelvo a hospedar en el hotel un servicio y atención Expectacular
Respuesta de Guest relations manager, el 5 ene. 2016
Estimado Ignacio, Muchas gracias por su comentario. Nos alegra mucho saber que tuvo una excelente estancia con nosotros y que experimentó el servicio por el cual nuestro hotel es conocido. Un cordial saludo, Hotel Manager

6/10 Aceptable

Liliana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Fairmont Dubai, el 26 mar. 2024
Dear Liliana,Thank you for choosing to visit the Fairmont Dubai. We are concerned to note the rating you have posted and are sorry to see that you were not satisfied with your experience here. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. Warm regards,

10/10 Excelente

Aras

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Fairmont Dubai, el 26 mar. 2024
Dear Aras,Thank you for making the Fairmont Dubai your choice hotel on this occasion and for your very kind recommendation to the travel community. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We look forward to welcome you again in the near future for new amazing stay.Best regards,

8/10 Bueno

Bilal

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like everything
Se hospedó 3 noches en febrero de 2024
Respuesta de Fairmont Dubai, el 8 mar. 2024
Dear Bilal,We thank you a lot for the kind review posted following to your recent stay at our hotel. It is of utmost significance to us to know that our guests spent nice times at our hotel and that our services were up to the standards. Again, we highly appreciate your comments and we do really hope that you will be able to visit our hotel again soon. Kind regards,

10/10 Excelente

Ghassan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent choice
Se hospedó 5 noches en febrero de 2024
Respuesta de Fairmont Dubai, el 29 feb. 2024
Dear Ghassan,Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us. Our team strives to provide exceptional service, and we are delighted that we could contribute to making your experience memorable. We look forward to welcoming you back in the future.Warm regards,

10/10 Excelente

mahtab

Se hospedó 1 noche en febrero de 2024
Respuesta de Fairmont Dubai, el 29 feb. 2024
Dear Mahtab,Thank you very much for taking the time to share your experience with us. We are delighted to read that you had a memorable stay with us. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Kind regards,

8/10 Bueno

Rochelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Courteous staff. Great breakfast options. Metro right out front. Great location.
Se hospedó 5 noches en febrero de 2024
Respuesta de Fairmont Dubai, el 20 feb. 2024
Dear Rochelle,We are very grateful for the time and effort you spent to share your personal experience at our hotel. We always strive to deliver perfect services to ensure that our guests enjoy their experiences to the fullest. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards,

10/10 Excelente

Alexandros

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Service was excellent
Se hospedó 2 noches en febrero de 2024
Respuesta de Fairmont Dubai, el 20 feb. 2024
Dear Alexandros,It is a great pleasure to us to see your amazing comment and perfect rating. Your opinion is greatly valued and it encourages us to go above and beyond to ensure that the overall experience was lovely and memorable. We hope to welcome you again in the near future.Kind regards,

10/10 Excelente

Ron

Se hospedó 1 noche en febrero de 2024
Respuesta de Fairmont Dubai, el 22 mar. 2024
Dear Ron,First and foremost we would like to thank you for choosing our hotel for your visit to Dubai and for recommending us to the travel community. This is undoubtedly the best reward for us all. It will be our pleasure to welcome you again soon and provide you with a new extraordinary stay.Kind regards,

10/10 Excelente

JEONGKUN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en febrero de 2024
Respuesta de Fairmont Dubai, el 14 feb. 2024
Dear Jeongkun,Thank you for making the Fairmont Dubai your choice hotel on this occasion and for your very kind recommendation to the travel community. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We look forward to welcome you again in the near future for new amazing stay.Kind regards,

8/10 Bueno

Derek

Viaje de negocios
Fantastic location but so slow elevator system.
Fantastic location for World Trade Centre, the Metro and the hotel rooms are amazing but OMG the elevator system is slow! I started measuring my wait times after the first day and spent almost 35 mins waiting for elevators on day 2. They need more to deal with the flow of people!
Se hospedó 5 noches en enero de 2024
Respuesta de Fairmont Dubai, el 5 feb. 2024
Dear Derek,Thank you very much for your honest feedback. We are very happy to hear that overall you had a pleasant stay with us. We greatly appreciate sharing your comments regarding the lifts and we definitely know that it is a frustrating experience. However, it is a pleasure to announce that we are currently in the process of upgrading the lifts and all shall be in full operation soon. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We do hope to welcome you back again at our hotel and provide you with an extraordinary stay which is up to the Fairmont standards.Warm regards,

6/10 Aceptable

Mindaugas

Viaje de negocios
Le gustó: Servicio y personal
Positive: next to metro station and World trade center. Negative: Bar not nice, pool area average, scales and hair dryer not working, no space for toletries in the bathroom, water pressure low,
Se hospedó 5 noches en enero de 2024
Respuesta de Fairmont Dubai, el 5 feb. 2024
Dear Mindaugas,Thank you for your insights following your recent visit to our hotel. We always look for ways to improve and your feedback is important to our future success. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We hope we will have the pleasure to welcome you back again and we commit to do our utmost to make sure that you have a fantastic holiday experience among us. Kind regards,

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Fairmont Dubai, el 24 ene. 2024
Dear valued guest,Thank you for making the Fairmont Dubai your choice hotel on this occasion and for your very kind recommendation to the travel community. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We look forward to welcome you again in the near future for new amazing stay.Best regards,

8/10 Bueno

Abdullah

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
very helpful staff crowded area
Se hospedó 1 noche en diciembre de 2023
Respuesta de Fairmont Dubai, el 24 ene. 2024
Dear Abdullah,Thank you for taking the time to share this positive rating! We will make sure to share this with the team to encourage them to keep up the amazing work and hope you'll visit us again soon.Warm regards,

10/10 Excelente

Tahira

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 9 noches en enero de 2024
Respuesta de Fairmont Dubai, el 24 ene. 2024
Dear Tahira,Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best regards,

8/10 Bueno

Guido

Viaje en pareja
Le gustó: Limpieza y servicios
Gutes Hotel in bester Lage
Se hospedó 8 noches en diciembre de 2023
Respuesta de Fairmont Dubai, el 15 ene. 2024
Dear Guido,We are very grateful for the time and effort you spent to share your personal experience at our hotel. We always strive to deliver perfect services to ensure that our guests enjoy their experiences to the fullest. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Warm regards,

10/10 Excelente

Simon, Bronx

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 5 noches en diciembre de 2023
Respuesta de Fairmont Dubai, el 9 ene. 2024
Dear Simon,We are so glad for seeing your valuable review of our hotel and the perfect rating. We are always keen to provide our guests with fabulous services and great memories. We will be happy to have you among us soon again.Warm regards,

10/10 Excelente

Simon, Bronx

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Fairmont Dubai, el 9 ene. 2024
Dear Simon,We would like to thank you for choosing our hotel for your holidays and for sharing this wonderful feedback of your recent stay among us. It is indeed very rewarding to know that you were satisfied with the whole experience and that from our part, we keep on meeting all our guests expectations. We thank you again for your valuable time, and we hope to welcome you back at our hotel soon.Kind regards,

6/10 Aceptable

Neima Ali

No le gustó: Servicio y personal
Se hospedó 11 noches en diciembre de 2023
Respuesta de Fairmont Dubai, el 9 ene. 2024
Dear Neima Ali,Thank you for choosing to visit the Fairmont Dubai. We are concerned to note the rating you have posted and are sorry to see that you were not fully satisfied with your experience here. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. Best regards,

6/10 Aceptable

Ronald, Issaquah

Se hospedó 1 noche en diciembre de 2023
Respuesta de Fairmont Dubai, el 16 ene. 2024
Dear Ronald,Thank you for choosing to visit the Fairmont Dubai. We are concerned to note the rating you have posted and are sorry to see that you were not fully satisfied with your experience here. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. Kind regards,

8/10 Bueno

Faisal

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Elevator issues, you have wait for while
Se hospedó 2 noches en diciembre de 2023
Respuesta de Fairmont Dubai, el 27 dic. 2023
Dear Faisal,We are very grateful for the time and effort you spent to share your personal experience at our hotel. We always strive to deliver perfect services to ensure that our guests enjoy their experiences to the fullest, so your comments are valuable to us and will assist in our improvement process. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

8/10 Bueno

Mohamed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Fairmont Dubai, el 25 dic. 2023
Dear Mohamed,We would like to thank you for the lovely review you shared following your recent visit to the Fairmont Dubai and for recommending our hotel to the readers. It makes us glad to know that you had enjoyed your stay among us and we were able to match your holiday expectations. We hope to welcome you back again the soonest.Best regards,

10/10 Excelente

Mohammed

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Old but as the old saying, old is gold.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Fairmont Dubai, el 21 dic. 2023
Dear Mohammed,We are very grateful for the time and effort you spent to share your personal experience at our hotel, and for the kind comments. Feedback like yours is valued by every team member here and gives us the motivation to continue developing our services. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

10/10 Excelente

tugrul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It s nice hotel only wait some time when using elevators , very east access to everwhere from the hotel.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Fairmont Dubai, el 18 dic. 2023
Dear Tugrul,It is a great pleasure for us to see the lovely feedback of your recent experience at our hotel. Our mission is to turn moments into memories and to make our guests feel home, so we are happy that this was achieved during your stay. We hope to welcome you back in the near future for another amazing stay.Kind regards,

10/10 Excelente

Robert, Rosebank

Le gustó: Servicios
This was an annual break to Dubai and decided to splash out. Hotel is first class and the facilities are excellent. Staff are really polite and no job is too big. Hope to save up for next year. Location is excellent and next to the Metro for easy transport.
Se hospedó 10 noches en noviembre de 2023
Respuesta de Fairmont Dubai, el 29 nov. 2023
Dear Robert,Thank you for patronizing our hotel and taking time out to share your experience on the social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you again for your stay and feedback, we look forward to welcoming you back at our hotel.Kind regards,

10/10 Excelente

WOO YEON

Se hospedó 1 noche en noviembre de 2023
Respuesta de Fairmont Dubai, el 22 nov. 2023
Dear WOO YEON,We are so glad for seeing your valuable review of our hotel and the perfect rating. We are always keen to provide our guests with fabulous services and great memories. We will be happy to have you among us soon again.Kind regards,

8/10 Bueno

shahid, Waynesboro

Le gustó: Limpieza y servicio y personal
The lobby gets very busy at night.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Fairmont Dubai, el 17 nov. 2023
Dear Shahid,We would like to thank you for the lovely review you shared following your recent visit to the Fairmont Dubai and for recommending our hotel to the readers. It makes us glad to know that you had enjoyed your stay among us and we were able to match your holiday expectations. We hope to welcome you back again the soonest.Best regards,

6/10 Aceptable

LEO

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
We had to wait up to 15minutes for the lifts as half the number of lifts were not working!
Se hospedó 5 noches en octubre de 2023
Respuesta de Fairmont Dubai, el 9 nov. 2023
Dear Leo,We greatly appreciate the time you have taken to provide us with this valuable feedback. We’re very sorry to hear about the challenges that you faced. This definitely does not reflect our usual standards of service that we are always keen to provide to our guests. In this regards, please note that we are in the process of renovating all of our lifts, so this is only a temporary discomfort as we will have new elevators installed soon. We thank you for your understanding and will be looking forward to welcome you back soon to witness our various improvements.Kind regards,

10/10 Excelente

Mehdi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Fairmont Dubai, el 16 oct. 2023
Dear Mehdi,We would like to thank you for the lovely review you shared following your recent visit to the Fairmont Dubai and for recommending our hotel to the readers. It makes us glad to know that you had enjoyed your stay among us and we were able to match your holiday expectations. We hope to welcome you back again the soonest.Kind regards,

8/10 Bueno

Inge

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en septiembre de 2023
Respuesta de Fairmont Dubai, el 10 oct. 2023
Dear Inge,We highly appreciate your positive feedback about our hotel which you shared after your recent stay. We do take pride in catering to our guests’ needs the best way we can. Thank you again for your nice review and we are looking forward to having you again as a guest in our hotel soon.Kind regards,