Al BARSHA 1, Behind Mall of the Emirates, Dubai, uae
Opiniones
8.0
Muy bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 32 de 71 opiniones" "
10 - Excelente
32
Puntuación de 8, es decir, Bueno. Basada en 19 de 71 opiniones" "
8 - Bueno
19
Puntuación de 6, es decir, Aceptable. Basada en 9 de 71 opiniones" "
6 - Aceptable
9
Puntuación de 4, es decir, Malo. Basada en 5 de 71 opiniones" "
4 - Malo
5
Puntuación de 2, es decir, Terrible. Basada en 6 de 71 opiniones" "
2 - Terrible
6
8.4/10
Limpieza
8.2/10
Servicio y personal
8.0/10
Servicios
8.0/10
Condiciones de la propiedad
7.6/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Jeffrey Norman
Viaje de negocios, Viaje en pareja
8 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A bit dated, but excellent five-star staff!
Good value for money close to MoE.
Spacious room, comfortable bed.
Jeffrey Norman
Se hospedó 2 noches en mayo de 2024
10/10 Excelente
Andre
26 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent visit, i will be back
Andre
Se hospedó 4 noches en marzo de 2024
4/10 Malo
Yasmin
2 mar. 2024
No le gustó: Servicio y personal y servicios
the reception staff were incredibly rude. i did not feel welcome at all. i had to wait hours to get checked in. even when someone had arrived after me they still were offered a room before me. the receptionist pretend you’re not even there when you go up to the desk to talk to them. the cleaning staff, pool staff and door men were very lovely. however the receptionists were horrible, it’s like they didn’t want to do their job.
Yasmin
10/10 Excelente
Andreas
2 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sports Bar in the hotel with live Asia Cup games. Nice staff. However, AC could not be turned off in the room and was sometimes noisy
Andreas
Se hospedó 8 noches en enero de 2024
6/10 Aceptable
ersin
Viaje de negocios
28 ene. 2024
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
ersin
Se hospedó 4 noches en enero de 2024
2/10 Terrible
Steven
21 ene. 2024
Steven
Se hospedó 2 noches en enero de 2024
10/10 Excelente
Thomas, Brondby Strand
Viaje de negocios
14 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value for money. The room and everything is very clean. Service is good. It has what you need at a very a good rate.
Thomas
Se hospedó 5 noches en enero de 2024
4/10 Malo
Anthony
6 dic. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Anthony
Se hospedó 4 noches en diciembre de 2023
10/10 Excelente
Pornsiri
30 ago. 2023
Le gustó: Limpieza y condiciones de la propiedad
10000000% satisfaction
very nice place , clean, very easy to travel, near supermarkets,all staff are very helpful and polite with excellent service mind
Pornsiri
Se hospedó 7 noches en agosto de 2023
2/10 Terrible
Assad
26 ago. 2023
Assad
Se hospedó 1 noche en agosto de 2023
8/10 Bueno
Zahra
21 ago. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
Helpful staff
Zahra
Se hospedó 2 noches en agosto de 2023
10/10 Excelente
Zahra
18 ago. 2023
Zahra
Se hospedó 1 noche en agosto de 2023
8/10 Bueno
Sami
26 may. 2023
Sami
Se hospedó 1 noche en mayo de 2023
10/10 Excelente
howard, ocean springs
16 abr. 2023
howard
Se hospedó 11 noches en abril de 2023
8/10 Bueno
Christy
Viaje en pareja
13 abr. 2023
Le gustó: Limpieza y servicio y personal
Decent price for a short stay. We planned on going to the miracle garden, dinner in the sky and the mall of emirates all which were a short distance away by cab. The concierge was able to get us a metered cab whenever we needed one. The hotel is clean but old looking and can use an upgrade specially the carpet and the bathroom. We were only there for a 12 hour layover so we didn’t experience much. We didn’t even spend the night otherwise we probably would’ve opted for something a bit more luxurious.
Christy
Se hospedó 1 noche en abril de 2023
10/10 Excelente
howard, ocean springs
2 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very good motel for the price, good location, would stay again
howard
Se hospedó 8 noches en marzo de 2023
10/10 Excelente
Denelyn
19 feb. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thumbs up👍
Denelyn
Se hospedó 1 noche en febrero de 2022
10/10 Excelente
sabine, St galmier
Viaje familiar
29 oct. 2021
Le gustó: Limpieza y servicio y personal
Top
sabine
Se hospedó 1 noche en octubre de 2021
6/10 Aceptable
Cliente verificado
2 oct. 2021
Cliente verificado
Se hospedó 1 noche en septiembre de 2021
Respuesta de Grandeur Hotel Management, el 7 oct. 2021
Dear Valued Guest,
Greetings from Grandeur Hotel!
Thank you for taking the time to share your feedback from your recent visit to our hotel. It is always a pleasure to receive positive ratings & feedback. On behalf of the entire Grandeur Team, we thank you and we hope to welcome you again in the future.
Best regards,
2/10 Terrible
Emad
25 sept. 2021
Emad
Se hospedó 1 noche en septiembre de 2021
Respuesta de Grandeur Hotel Management, el 7 oct. 2021
Dear Valued Guest,
Greetings from Grandeur Hotel!
Thank you for taking the time to share your feedback from your recent visit to our hotel. It is always a pleasure to receive positive ratings & feedback. On behalf of the entire Grandeur Team, we thank you and we hope to welcome you again in the future.
Best regards,
10/10 Excelente
Ahmad
3 feb. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was amazing the staff were friendly room was big and cleaned
Ahmad
Se hospedó 1 noche en enero de 2021
10/10 Excelente
BOGDAN
28 nov. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
BOGDAN
Se hospedó 2 noches en noviembre de 2020
4/10 Malo
Mohamed Jameel
Viaje de negocios
14 nov. 2020
No le gustó: Servicio y personal y condiciones de la propiedad
Very poor service.. this hotel needs renovation.
Not at all satisfied!!!
Mohamed Jameel
Se hospedó 11 noches en noviembre de 2020
8/10 Bueno
Charles
29 ago. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the staycation on a budget
The cleanliness was the most important factor for me and they were didn’t disappoint.
The room and bathroom was very clean.
The internet was fine, the overall parking area needs Improvement as a lot of clutter here n there.
My only gripe was the pillows were not great, could hav been better.
Charles
Se hospedó 1 noche en agosto de 2020
10/10 Excelente
Ahmad, Dubai
18 ago. 2020
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was calm and quite, easy access to mall of emirates and albarsha mall
Ahmad
Se hospedó 2 noches en agosto de 2020
2/10 Terrible
Basem
Viaje de negocios
10 ago. 2020
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Basem
Se hospedó 2 noches en agosto de 2020
10/10 Excelente
Yam
Viaje en grupo
23 may. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room clean n well hygiene even it’s I stay delux room but I feel good comfortable feel big room
Yam
Se hospedó 1 noche en mayo de 2020
Respuesta de John, el 23 may. 2020
Dear Guest,
Thank you so much for taking time to write review. Really appreciated for giving 5 out of 5 rating. We hope to see you again in our Hotel.
Thanks and Regards
The Management
10/10 Excelente
luqman
17 mar. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
For the evernight stay we received a very friendly welcome.... The room was lovely..clean and very comfortable bed...clean bathroom with a powerfull shower...i like yo stay there iam sure our next trip also we like to stay in your hotel ...thanku your staff also really good and like friendly....
luqman
Se hospedó 1 noche en marzo de 2020
8/10 Bueno
Claudia, Ulm
Viaje en pareja
15 feb. 2020
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel war gut und vor allem sehr sauber.
Shuttle Bus Service zur Mall ubd somit auch zur Metro.
Claudia
Se hospedó 4 noches en febrero de 2020
Respuesta de John Anil., el 25 feb. 2020
Dear Guest,
Thank you so much for your feedback. Much appreciated
Regards
2/10 Terrible
Igor
9 ene. 2020
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Good facilities but scam service
Don't ask for taxi or car rental. They direct you to bell man, who is big time scammer! Car rental he tried to pitch was EuroCar with had 1 star reviews all over internet. Instead taxi he called us private transport assured us it will be cheaper. When we took taxi it was 30% cheaper after all.
Sauna very small for 3 people max.
Igor
Se hospedó 3 noches en enero de 2020
Respuesta de Pradeep, el 11 ene. 2020
Dear Mr.Levochkin,
Greetings from Grandeur Hotel – Al Barsha!!!!!
I am writing this mail to revert you for the Negative review which you have posted in Expedia. First of all I would like to take an apologize for the inconvenience occurred during your stay & I would like to request you some additional information with regards to the Vehicle arrangements as you claim that our Bell desk team tried to scam you by pushing to high Value vehicle. I am surprise to read this statement as we have 3 Concierge in my team they all are Serving more than 10 Years for our hotel with out complaints such like this because as per their protocol they are not supposed to rent out any vehicle from outside as we don’t have any signed Rent a car partners for our hotels . I take your point on top priority & Let me personally investigate on this matter from the scratch and will definitely get back to you soon with the entire statement , Also our sauna in Health club area was designed for only for single person at the time to track this We have Lifeguard in place who can reserve a time slot for sauna treatment.
Consider my Apology mail & request you to remove this review this time & give us one more opportunity to serve you much batter & take we shall assure you we will get 5 out of 5 Review on our service.
We tried calling you back on you number and email but both places it is not getting through.
8/10 Bueno
Zane
20 jun. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Zane
Se hospedó 1 noche en junio de 2019
10/10 Excelente
Cliente verificado
29 may. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent place for accommodation,will sure come back for a stay
Cliente verificado
Se hospedó 1 noche en mayo de 2019
Respuesta de Manager, el 1 jun. 2019
Dear Guest,
Thank you for your valuable feedback. We would love to see you again.
10/10 Excelente
Brian
22 abr. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best hotel for the value!!!
Don't listen to the bad reviews! This place was a well him gem. The rooms are quiet and comfy and I was even right by the elevator. The staff is well trained and tailor to your every need. It is an excellent choice for the money. All of the bad reviews left here were obviously from very finicky people. This is a really good hotel and deserves a higher rating.
Brian
Se hospedó 2 noches en abril de 2019
Respuesta de Roy, el 24 abr. 2019
Dear Guest,
Thank you for the valuable feedback.
Looking forward to serve you again.
6/10 Aceptable
Cliente verificado
9 abr. 2019
Le gustó: Limpieza y servicio y personal
Cliente verificado
Se hospedó 2 noches en abril de 2019
Respuesta de Roy, el 24 abr. 2019
Dear Guest,
Thank you for the valuable feedback. Looking forward to serve you again.
4/10 Malo
Wassim
21 mar. 2019
Le gustó: Limpieza y comodidad de las habitaciones
Not recommended for business travellers
If you travel on business, and the internet in the hotel is just not working, I find it unacceptable. The system they have is totally old fashioned.
Wassim
Se hospedó 3 noches en marzo de 2019
Respuesta de Roy, el 24 abr. 2019
Dear guest,
Our sincere apologies for the inconvenience for the issues which you faced, we have already taken necessary actions on the same and will ensure that this kind of issues never arise again.
Looking forward to serve you again.
8/10 Bueno
Nicola, Bahrain
8 jul. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value Dubai hotel
Great value. Good breakfast. Quick service. Great staff. I’ll definitely stay there again, and would recommend for anyone looking for a great value 4**** hotel.
Nicola
Se hospedó 2 noches en julio de 2018
Respuesta de John Anil, el 7 ago. 2018
Dear Nicola,
We appreciate the time taken to share your experience at the Grandeur Hotel on this platform. I am glad that you had a pleasant stay with us and enjoyed the service and facilities we provide. We look forward to welcoming you again soon.
10/10 Excelente
Jaco
25 may. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall great.
Overall good stay. For the price you get more than your money worth. Great comfy room. Bed is superb. All the facilities. Great service.
Jaco
Se hospedó 5 noches en mayo de 2018
Respuesta de John Anil, el 4 jul. 2018
Thank you So much..
8/10 Bueno
Franca
22 may. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Franca
Se hospedó 1 noche en mayo de 2018
Respuesta de Mash, el 7 ago. 2018
Dear Happy Guest,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. we look forward to welcoming you back.
Sincerely,
Mahesh R. M
General Manager - Grandeur Hotel Al Barsha
8/10 Bueno
Rajat
19 may. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Just ok.. cause of the experience
Overall good, however their in-house restaurant is for cheating people. The quantity on menu and what actually you get is very different even the rates that they charge (on pretext of new rates) are different to those in in-room dining menu and on complaining they tell you to buzz off in a polite way.
Rajat
Se hospedó 4 noches en mayo de 2018
Respuesta de mash, el 16 ago. 2018
Dear Valued Guest,
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
Sincerely,
Mahesh R. M
General Manager - Grandeur Hotel Al Barsha
10/10 Excelente
Daiane
14 may. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
melhor custo beneficio
hotel ótimo, super limpo, funcionários educados, ótimo custo beneficio.
Daiane
Se hospedó 2 noches en mayo de 2018
Respuesta de mash, el 13 ago. 2018
Querido convidado.
Eu aprecio o seu feedback positivo sobre o nosso hotel. Temos orgulho em atender às necessidades de nossos hóspedes da melhor maneira possível. Se você estiver viajando para a nossa área ganhe logo, não hesite em nos ligar.
Sincerely,
Mahesh R. M
General Manager - Grandeur Hotel Al Barsha
10/10 Excelente
MUSTAFA
9 may. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
هذا الفندق ولا بلاش
فندق ممتاز جدا ويضيف جدا ومريح خالص
MUSTAFA
Respuesta de mash, el 13 ago. 2018
عزيزي الزائر ،
نشكركم على منحنا تقييمًا مثاليًا وللتوصية بفندقنا للمسافرين الآخرين. أنا متأكد من تمتع جميع موظفي الفندق بتقديم الطعام لتلبية احتياجاتك بقدر ما استمتعت بإقامتكم.
Sincerely,
Mahesh R. M
General Manager - Grandeur Hotel Al Barsha
8/10 Bueno
Cliente verificado
24 abr. 2018
Cliente verificado
Respuesta de mash, el 16 ago. 2018
Dear Guest.
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.
Sincerely,
Mahesh R. M
General Manager - Grandeur Hotel Al Barsha
10/10 Excelente
Nazmul
22 abr. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cozy staying
It was a good , clean place
Nazmul
Respuesta de mash, el 16 ago. 2018
Dear Guest.
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.
Sincerely,
Mahesh R. M
General Manager - Grandeur Hotel Al Barsha
10/10 Excelente
Omar
21 abr. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall hotel service was excellent especially Mr Yasir at reception and Imran khan
Omar
Respuesta de mash, el 15 ago. 2018
Dear Valued Guest,
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
Sincerely,
Mahesh R. M
General Manager - Grandeur Hotel Al Barsha
10/10 Excelente
Cliente verificado
7 abr. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exceeded expectations
Very nice small hotel close to Mall of the Emirates. Big clean comfortable rooms easy parking excellent staff. Did not try the breakfast. WiFi functioned well.
Cliente verificado
Se hospedó 1 noche en abril de 2018
10/10 Excelente
TARIQ
11 mar. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
NICE VACATION
IT'S LOCATION WAS GOOD AND THEIR STAFF WERE HELPFUL
TARIQ
Se hospedó 1 noche en febrero de 2018
Respuesta de mash, el 13 ago. 2018
Dear Valued Guest,
Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area Al Barsha If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area and We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this.We hope to welcome you back to the hotel soon!
Sincerely,
Mahesh R. M
General Manager - Grandeur Hotel Al Barsha
8/10 Bueno
MOHAMMAD
28 feb. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
MOHAMMAD
Se hospedó 1 noche en febrero de 2018
10/10 Excelente
HyoJung
21 ene. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
몰에서 가깝고 저렴한 가격 좋네요
에미레이츠몰에서 가깝고 깔끔하고 좋아요
혼자자는데 방도 업그레이드해주고 친절하네요
HyoJung
Se hospedó 1 noche en enero de 2018
Respuesta de John Anil, el 17 feb. 2018
Dear Guest, Thank you for having taken the time to share your wonderful experience with us online. At The Grandeur Hotel, Dubai, all colleagues makes every effort to maintain the high standards of timely and quality service delivery and we are delighted that we have been successful in achieving this during your stay with us in Dubai. Once again, thank you for sharing your feedback. All team members look forward to welcoming you back.
10/10 Excelente
kevin
7 ene. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful hotel in Dubai
3 night stay in Dubai before leaving for Abu Dhabi.. Hotel was within walking distance to emirates mall and several nice restaurants. The staff could not have been friendlier or more efficient.. they were outstanding with directions, information, assistance, etc. i would highly recommend this hotel and if given the opportunity will surely choose to stay here again!
kevin
Se hospedó 2 noches en diciembre de 2017
Respuesta de John Anil, el 17 feb. 2018
Dear Guest, Thank you for having taken the time to share your wonderful experience with us online. At The Grandeur Hotel, Dubai, all colleagues makes every effort to maintain the high standards of timely and quality service delivery and we are delighted that we have been successful in achieving this during your stay with us in Dubai. Once again, thank you for sharing your feedback. All team members look forward to welcoming you back.
6/10 Aceptable
Cliente verificado
24 oct. 2017
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
The AC is too cold.
Harder you try to decrease the fan speed and increase the temperature, with no success.
They always forget to put towels in the toilet.
The smell in the B3 Level of the Parking is very bad.
No visitors allowed.
Cliente verificado
Se hospedó 5 noches en octubre de 2017
Respuesta de mash, el 15 ago. 2018
Dear Valued Guest,
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations Please note that your concerns have been passed on to Department Heads. We do allow Visitor to Meet only on Public Areas & Outlets as we follow as standard Hotel Policy .We do hope you give us another chance as we will definitely improve our services.
Sincerely,
Mahesh R. M
General Manager - Grandeur Hotel Al Barsha