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Opiniones de Lemon Tree Hotel Jumeirah Dubai

4 out of 5
Lemon Tree Hotel Jumeirah Dubai
Al Wasl Road, Umm Al Sheif, Jumeirah, Dubai, Dubai

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 9 de 25 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 8 de 25 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 25 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 25 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 25 opiniones" "

8.6/10

Limpieza

7.8/10

Servicio y personal

7.0/10

Servicios

8.0/10

Condiciones de la propiedad

5.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Mustafa

Le gustó: Condiciones de la propiedad
Good choice, nice ce hospitality 🙏🙏🙏
Se hospedó 28 noches en abril de 2024

6/10 Aceptable

Aniko

Viaje en pareja
Hotel was clean, staff was nice polite, Tarun the waiter has amazing customer servive , Krishna the housekeeper made our room spotless, well done to Him. We stayed at the ground floor basically everyday we heard the washing machine spinning from the laundry it was really annoying, also staff made So much noice while they were cleaning pulling the chairs we reported to reception, well after that we heard the same. The other thing made us disappointed that our package holiday said we have one way free transfer to the airport the hotel said they never had this before and they don’t know why Expedia advertised like this and did not informed them, big miscommunication is going on as we had to pay for our taxi. Breakfast was basic, could have more vegetables out on the table. And more breakfast variety.
Se hospedó 10 noches en febrero de 2024

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Krishna gav den bedste service.
Vi havde den bedste service af rengøring inde på værelset takket være Krishna. Han var simpelthen så serviceminded og så dygtig til sit arbejde, og var altid smilende. Det er nok den bedste service vi har fået. Da vi skulle fejre vores bryllupsdag havde Krishna gjordt lidt ekstra ud af det. Et stort tak skal det lyde til Krishna fra min kone og jeg, han gjorde i hvert fald, at vi følte os lidt ekstra velkommen hver dag.
Se hospedó 8 noches en febrero de 2024

8/10 Bueno

Tommaso

Viaje de negocios
Personale molto disponibile e gentile, un problema con la doccia é stato risolto ottimamente.
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Martin

Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

linda kouri

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Birgitta

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Trevligt hotell
Trevligt hotell med gångavstånd till havet, många caféer och restauranger i närheten. Bra poolområde där det inte var trångt, tyvärr var det inte tillräckligt många solsängar en dag.
Se hospedó 6 noches en noviembre de 2023

10/10 Excelente

Eric

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I've had two separate stays at this hotel in the last few weeks, and they are a stellar operation. Very clean hotel with a great location. From early check-ins to unusual check-outs, to getting you a cab at 4AM, they handle it all with grace and professionalism. On-site pool is great, with a nice view of the city, and the restaurant in the building is excellent. I highly recommend this hotel, and I will personally be back in the future. Nice job, Lemon Tree!
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Eric

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was perfectly convenient for our purposes. Very kind and welcoming staff. Breakfast was very good as well! We required early check-in, and that was handled without issue, even though we arrived around 8AM. They also held our bags for us after checking out, so we could get some shopping done before leaving the area. Highly recommend.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

mazen, Beirut

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect property
Se hospedó 3 noches en mayo de 2023
Respuesta de Vivek, el 21 jun. 2023
Dear GuestThank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. I am delighted to hear that you had a memorable stay with us.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels, 56 destinations.

8/10 Bueno

Muhammad Aslam

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The food for breakfast is not gas.
Overall good experience. The staff was good & very helpful with us. 3 days stay & every day the same menus of food & typical Indian curry dishes with not good taste flavor. Need to change the everyday menus & add some better curries for a mix of nations. Try to avoid tasteless typical Indian food.
Se hospedó 3 noches en abril de 2023
Respuesta de Vivek, el 21 jun. 2023
Dear GuestThank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. I am delighted to hear that you had a memorable stay with us.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels, 56 destinations.

10/10 Excelente

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stayed here for a short weekend and had a lovely time. The staff were super friendly and accommodating. They secured my many packages I had shipped prior to my arrival, so I was able to conveniently have my comfort items on arrival to hotel. Highly recommend. Great location too. Beds are super comfortable.
Respuesta de Vivek, el 21 jun. 2023
Dear GuestThank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. I am delighted to hear that you had a memorable stay with us.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels, 56 destinations.

4/10 Malo

Kunaal

Viaje familiar
Le gustó: Limpieza
Basic hotel
Poor check in experience - the room was prepaid, and on arrival the host said there was no booking. It appeared they tried to cancel and re-sell the room because no one arrived until 6.30pm (due to flights). Rooms were fine - modern and clean, but wouldn't recommend it. Overpriced based on the service and amenities (almost none).
Se hospedó 9 noches en marzo de 2023
Respuesta de Vivek, el 9 jun. 2023
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. We have noted your comments and are reviewing the relevant processes.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal y comodidad de las habitaciones
Overpriced and Dubai is over taxed.
Unfortunately the staff do not understand simple requests ... may I please have an itemized receipt upon check in? Apparently that is unavailable at check in. Really?
Se hospedó 1 noche en noviembre de 2022
Respuesta de Vivek, el 9 jun. 2023
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. We have noted your comments and are reviewing the relevant processes.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

10/10 Excelente

Anand

Se hospedó 4 noches en octubre de 2022

4/10 Malo

Joseph

No le gustó: Servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2022
Respuesta de Vivek, el 9 jun. 2023
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

8/10 Bueno

amal

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will stay again
A new hotel in a prominent location. The rooms are clean. The deluxe rooms are very spacious with 2 living spaces. Underground parking available
Se hospedó 1 noche en julio de 2020

10/10 Excelente

Nikolaos

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent experience, really good value for money
Had lunch and dinner two - three times at the hotel. Excellent quality at no more than 20EUR per person which is great for Dubai. Hotel is brand new, and staff super helpful !
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very clean comfortable
Se hospedó 1 noche en enero de 2020

6/10 Aceptable

Nasser

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
New and great location but unfortunately the the room by the street are noisy and twice I have been woken up around 2 am mistakenly by staff! After complaining about this they only offered an apology and nothing much without offering anything complementary.
Se hospedó 5 noches en enero de 2020
Respuesta de Vivek, el 9 jun. 2023
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. We have noted your comments and are reviewing the relevant processes.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

6/10 Aceptable

Synamo Gaby

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 4 noches en diciembre de 2019
Respuesta de Vivek, el 9 jun. 2023
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

8/10 Bueno

Dina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2019

4/10 Malo

salama

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2019
Respuesta de Vivek, el 9 jun. 2023
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.

6/10 Aceptable

Cem

Viaje de negocios
Not Bad Not Good
When ı was enter the hotel I waited 1 hour. Also I created my reservation from Hotels.com, But they ask me to to many times tax. I said I reserved with include tax. Also ı showed my reservation details to them. They accept. Please be care full this sitiuation. When you see tax inclued please say to reception. İf no they will get tax
Se hospedó 1 noche en diciembre de 2019
Respuesta de Vivek, el 9 jun. 2023
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Dubai. May I apologize for not meeting some of your expectations during your stay.We apologize for the inconvenience caused during your stay. We have noted your comments and are reviewing the relevant processes.Please give us an opportunity to make amends. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, DubaiLemon Tree Hotels8,500 rooms, 90 hotels. 56 destinations.