Habitación Club, 1 habitación (Executive) | Minibar, caja de seguridad en la habitación y decoración personalizada
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Opiniones de Millennium Plaza Downtown Hotel

5 out of 5
Millennium Plaza Downtown Hotel
Sheikh Zayed Road, Po Box 23215, Dubai

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 363 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 357 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 156 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 64 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 61 de 1001 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

7.6/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente ubicación el personal muy colaborador la comida deliciosa, limpio, un excelente lugar
Se hospedó 9 noches en abril de 2024
Respuesta de Management, el 20 abr. 2024
Dear Jose,Thank you for choosing to stay with us and for sharing your positive experience! We're delighted to hear that you enjoyed your time here. Your feedback means a lot to us, and we hope to have the pleasure of hosting you again in the future.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 Bueno

David

Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 23 mar. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 Excelente

ALBERTO NAVARRO

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación
Se hospedó 5 noches en octubre de 2023
Respuesta de Management, el 8 nov. 2023
Dear Alberto,Thank you for sharing your experience with us!Please know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again Best Regards,Rongsenpenla Merangkaba.Guest Relation Manager

8/10 Bueno

sara

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Está muy bien ubicado ; y bastante cómodo
Se hospedó 1 noche en mayo de 2023
Respuesta de Management, el 24 jun. 2023
Dear Sara,Thank you for your recent stay with us.We are glad to hear that your recent stay was comfortable and find the hotel's location very convenient and accessible as we are in the heart of the city.We look forward for your next visit.Best Regards,Management

8/10 Bueno

Pablo

Se hospedó 11 noches en noviembre de 2022
Respuesta de Management, el 12 dic. 2022
Dear Pablo,Thank you for your review.We hope to see you again.Best Regards,Management

2/10 Terrible

Enrique

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Los recepcionistas muy groseros no dieron buen servicio solo los recepcionistas
Se hospedó 2 noches en noviembre de 2022
Respuesta de Management, el 28 nov. 2022
Estimado Enrique,Gracias por informarnos sobre los problemas que experimentó durante su reciente estadía en nuestra propiedad. Tenga en cuenta que hemos tomado nota de todas sus inquietudes y que esto se abordará internamente.Esperamos que nos brinde otra oportunidad para brindarle un mejor servicio en el futuro.Saludos,rongsenpenla merangkaba,Gerente de Relaciones con los Huéspedes

8/10 Bueno

Davide

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No hubo servicio de limpieza en la habitación y esto fue un fallo enorme. La habitación un poco old style pero correcta, el desayuno también correcto. Las instalaciones se ven un poco viejas ya. No sé si volvería a este hotel la verdad…
Se hospedó 2 noches en agosto de 2022
Respuesta de Management, el 22 ago. 2022
Estimado David,Gracias por su reciente visita.Su opinión es realmente importante para nosotros, realmente apreciamos que se haya tomado el tiempo para compartirla con nosotros. Hemos tomado nota muy seriamente de sus inquietudes y tenga la amabilidad de estar seguro de que esto tiene nuestra atención inmediata.Esperamos su regreso y le aseguramos una experiencia mejorada.Saludos,administración

10/10 Excelente

Teresita Celina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The atention to Mr Swaraj he was excelent person
I want to give my gratitude to Mr Swaraj for his atention very profesional how importante it is to have this kínd of people in hoteles to growm and recomendó Iam go back to Dubai and stay again in Crow Plaza Iam in turist business in my country and 100% recomend Mr Swarj so valuable people for the hotel,
Se hospedó 2 noches en abril de 2022

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Algo antiguo pero bien conservado.
Fue un gran hotel en su día y tiene buenos equipamientos. Está limpio y al día... pero se nota que hace tiempo que está hecho y le haria falta un lavado de cara. La zona es buena y bastante cerca de todo en Dubai. Yo fui por negocios y para lo que lo necesitaba funcionó bastante bien por el precio que pide. Lo único que les pediría mejorar es la potencia del WIFI del hotel. La red es estable por todo el hotel pero el ancho de banda es algo lento y no permitia una videollamada ni audio via IP. Por lo demás bastante bien
Se hospedó 3 noches en enero de 2022

10/10 Excelente

Cliente verificado

Se hospedó 7 noches en agosto de 2019
Respuesta de Nuzhi, el 15 ago. 2019
Dear Valued Guest Thank you for choosing Crowne Plaza® Dubai and for sharing a review of your stay. We really appreciate your feedback . We look forward to welcoming you back soon. Kind Regards

6/10 Aceptable

miguel

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Definitivamente no es un 5 estrellas
Siendo un hotel 5 estrelllas, tiene que mejorar mucho. Todo esta muy antiguo y el desayuno no es gran cosa
Se hospedó 2 noches en octubre de 2018
Respuesta de Amer Kotb, el 13 oct. 2018
Dear Miguel. Thank you for choosing Crowne Plaza® Dubai and for sharing a review of your stay We really Appreciate your feed Back and we will address your Comment directly . We look forward to welcoming you back soon.

10/10 Excelente

Jaloul, spain

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
interessant
Se hospedó 3 noches en mayo de 2018
Respuesta de Nidal Mwaffack, el 3 jul. 2018
Dear Mr. Jaloul, Thank you for choosing Crowne Plaza® Dubai and for sharing a review. We are delighted that you had a comfortable overall stay. Thank you for your recommendation and we hope to have the chance to welcome you back again soon. Sincerely, Nidal Mwaffack Assistant Front Office Manager, Crowne Plaza® Dubai

10/10 Excelente

Chano, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena atención el hotel super bien ubicado
El hotel se encuentra frente a una estación de metro que te lleva a cualquier lado, muy cerca del Burj Khalifa,. el personal siempre preocupado por que estes bien, muy atento y cordial.

10/10 Excelente

Lazaro

Le gustó: Limpieza y servicio y personal
Respuesta de Georges Farhat, el 11 jul. 2016
Dear Lazaro, Thank you for giving us a perfect score on your recent stay at Crowne Plaza® Dubai. We hope to have the pleasure of having you back in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Dear Valued Guest, Thank you for choosing Crowne Plaza® Dubai. We hope to welcome you back in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
no repetiré
Un hotel poco renovado y no a la altura de lo que puedes esperar por 220€ por noche. El internet da para muy poco
Respuesta de Georges Farhat, el 26 mar. 2016
Querido cliente, Gracias por compartir vuestra revisión sobre Crowne Plaza Dubai. Sus comentarios no pasarán desaparecidos, y los compartiremos con el equipo directivo. Nuestro objetivo es mejorar continuamente nuestros productos y servicios para ofrecer a nuestros clientes a la altura. Esperamos darle la bienvenida de nuevo en un futuro próximo . Sinceramente, Georges Farhat Gerente General , Crowne Plaza Dubai

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Para repetir
Encantado con este hotel
Respuesta de Georges Farhat, el 21 mar. 2015
Dear Valued Guest, Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay. We are pleased that you had an enjoyable stay overall and we definitely look forward to welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai

10/10 Excelente

Wendy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Oreste

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Needed to be brought Update too many features in poor performance
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Saji

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Kahina

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The only thing keeping this Hotel up and running is the employees. Every single employee was helpful, smiling, polite, and extremely professional. Special thanks to Douglas who solved my room issue promptly and with a smile. Thank you to Hany from the Irish pub who was so welcoming and recommended some amazing cocktails and tried everything to make me feel good since I was traveling alone. The location is amazing with 5 minutes walk to two different metro stations The pool has an amazing view of the museum of the future Now, this hotel is very very old. No phone charger or outlet by the bed side. Breakfast is like a wild Zoo and the same options every day tailored more towards Indian dishes but the breakfast employee are amazing and always attending to all guests even though it was extremely crowded This is a conference hotel so the lobby is always busy and crowded I don’t want to say for sure , but I got bites all over my body while staying there and it looks like bed bugs bites
Respuesta de Management, el 6 may. 2024
Dear Kahina,Thank you for taking the time to share your experience with us. We greatly appreciate your kind words regarding our dedicated team members, particularly Douglas and Hany. Their commitment to excellence is truly commendable, and we are delighted to hear that they made your stay memorable.We apologize for any inconvenience you experienced during your stay, especially regarding the issues you encountered with the amenities and breakfast offerings. Rest assured, your feedback will be shared with the relevant departments for immediate attention and improvement.We value your patronage and hope to have the opportunity to welcome you back for a more seamless experience in the future.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 Excelente

Andrew

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Has gym and nice lobby
Se hospedó 7 noches en febrero de 2024
Respuesta de Management, el 28 abr. 2024
Dear Valued Guest,Thank you for sharing your feedback with us. We are pleased to know that you appreciated our gym facilities and found our lobby to be inviting.Maintaining a well-equipped gym is important to us as we aim to provide our guests with opportunities to stay active and healthy during their stay. We are glad you found it satisfactory.Our lobby serves as a welcoming space for guests to gather, relax, or catch up on work. It's wonderful to hear that you found it to be nice and enjoyable.Your comments are truly appreciated, and we look forward to the opportunity to host you again in the future.Best regards,SandyGuest Relations Agent

6/10 Aceptable

YOUSEF, Los Angeles

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Outdated hotel, but the service is good.
Se hospedó 4 noches en abril de 2024
Respuesta de Management, el 26 abr. 2024
Dear Valued Guest,We sincerely apologize for the inconsistencies you faced during your stayPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

4/10 Malo

Swades

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Smelly hotel entrance and room corridors
Se hospedó 4 noches en abril de 2024
Respuesta de Management, el 26 abr. 2024
Dear Valued Guest,We sincerely apologize for the inconsistencies you faced during your stayPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 Bueno

Mark

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Pleasant hotel, reasonably central. Staff are friendly and helpful. Room was comfortable but a little basic. Shower was in a bath and a bit weak. No electrical outlets on the bedside tables for convenient overnight charging.
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 23 abr. 2024
Dear Valued Guest,Thank you for sharing your feedback. We're delighted to hear you found our hotel pleasant and our staff friendly and helpful. We appreciate your comments regarding the room comfort and have noted your feedback on the shower and bedside outlets. We'll certainly take this into consideration for future improvements. We hope to welcome you back soon for an even better experience.Best regards,SandyGuest Relations Agent

2/10 Terrible

Keith Nicole

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
"Hotel itself is very old and the rooms were extremely outdated. I had to lay a towel over the sofa just to sit on it as I started getting itchy. Staff at the front desk also took a long time (over 1.5 hours) to get our room sorted when we were checking in. They simply told us to wait one said and we saw so many other guests get served while we waited at the corner. I even approcahed 3 different staff to ask for an update and all they could say was ""it'll be ready soon"" with no further information. Hotel was fairly convenient as it was a short walk to the metro, opposite Museum of the future and had a few food places nearby as well. But the service is pretty poor and I wouldn't recommend this hotel, unless you like waiting hours for mediocre service."
Se hospedó 7 noches en enero de 2024
Respuesta de Management, el 18 abr. 2024
Dear Keith Nicole,We deeply regret the inconveniences you experienced during your stay. Your feedback is invaluable, and we apologize for the issues with room condition and check-in delays. We're committed to addressing these concerns to enhance guest satisfaction. While we appreciate your positive remarks about the hotel's location, we're truly sorry for the service shortcomings. Your feedback helps us improve, and we hope to regain your trust in the future.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 Bueno

Fawaz, Riyadh

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel with nice location
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 17 abr. 2024
Dear Valued Guest,Thank you for choosing to stay with us and for sharing your positive experience! We're delighted to hear that you enjoyed your time here. Your feedback means a lot to us, and we hope to have the pleasure of hosting you again in the future.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 Excelente

makhdoom

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 25 mar. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you had a comfortable stay at our establishment. Ensuring our guests' comfort is our top priority, and we are thrilled to learn that we succeeded in providing you with a pleasant experience.Your kind words serve as motivation for our team to continue delivering exceptional service to all our guests. Should you find yourself in the area again, we would be honoured to welcome you back for another enjoyable stay.If there is anything further we can assist you with or any specific feedback you'd like to share, please don't hesitate to reach out.Warm regards,SandyGuest Relations Agent

10/10 Excelente

Maria Venus

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient and affordable ☺️
Se hospedó 6 noches en diciembre de 2023
Respuesta de Management, el 23 mar. 2024
Dear Valued Guest,Thank you for sharing your experience with us! We're pleased to hear that you found our hotel to be both convenient and affordable. Providing value and convenience to our guests is always a top priority for us. We're glad that we could meet your expectations in this regard. Should you have any further feedback or if there's anything else we can do to enhance your experience, please feel free to let us know. We hope to have the pleasure of welcoming you back for another great stay in the future.Best regards,SandyGuest Relations Agent

8/10 Bueno

Chinar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Na
Se hospedó 3 noches en marzo de 2024
Respuesta de Management, el 17 mar. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 Bueno

Samer, Frederick

Viaje de negocios
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Needs improvement outdated rooms
Se hospedó 3 noches en febrero de 2024
Respuesta de Management, el 3 mar. 2024
Dear Samer,Thank you for your recent stay with us.We sincerely apologize for the inconsistencies you faced during your stayPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 Bueno

Sirajul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The hotel was advised as being 5 Star but didn’t feel or look it, at best it is 4 Star. The staff were brilliant and were helpful with any queries raised. I would recommend the hotel for location alone as it was central to what we planned to do in Dubai with short taxi rides to what we wanted to do. One bug bear for me that stuck in my head was the quality of the bathroom towels, past their sell by date. The breakfast was the same every day with no variation. Overall a good experience but not exceptional.
Se hospedó 6 noches en febrero de 2024
Respuesta de Management, el 3 mar. 2024
Dear Sirajul,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 Excelente

Jack

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff are the best I have ever experienced. Totally attentive to my needs when I’m not asking for anything.
Se hospedó 7 noches en febrero de 2024
Respuesta de Management, el 25 feb. 2024
Dear Jack,Thank you sincerely for your wonderful review! Your positive feedback is a powerful motivator for our staff, inspiring them to continually strive for excellence. We're thrilled to have contributed to your enjoyable experience. If you have any further thoughts or suggestions, we'd love to hear them. Looking forward to the pleasure of hosting you again in the future.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 Bueno

Mostafa

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Hotel location is good if you are attending a show in the trade center as it is 20 min walk to the exhibition.. so you wont be stuck in the metro and taxi que.. but the hotel itself us very old..
Se hospedó 2 noches en febrero de 2024
Respuesta de Management, el 25 feb. 2024
Dear Mostafa,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 Excelente

Jack

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 25 feb. 2024
Dear Jack,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 Excelente

ALAIN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Hôtel très confortable et bien placé à proximité du métro, petit déjeuner copieux
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 18 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 Bueno

Hicham

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s a very good hotel
Se hospedó 3 noches en febrero de 2024
Respuesta de Management, el 18 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 Excelente

sylvie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vraiment top
Top les chambres à vu sur le musée bien mais on entend la voix rapide
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 18 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 Excelente

sylvie

Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 18 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

10/10 Excelente

Antonella

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bellissimo hotel centrale difronte al Museo del Futuro e a due minuti a piedi dalla metropolitana.Colazione ottima ed abbondante,personale gentile e professionale.Consigliatissimo
Se hospedó 9 noches en febrero de 2024
Respuesta de Management, el 18 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

6/10 Aceptable

Nagla

Viaje de negocios
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Average
By Dubai standards it is average and I find on the expensive side for what they offer. However, staff is polite and it was functional for me to stay there because my conference was in the hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 18 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 Bueno

Zafar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en febrero de 2024
Respuesta de Management, el 18 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

8/10 Bueno

So Youn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en febrero de 2024
Respuesta de Management, el 18 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pessimo hotel e pessima assistenza di hotels.com
Hanno cancellato la prenotazione, addebitato la prima notte e adesso negano l'addebito e non vogliono restituirmi quanto prelevato. L'assistenza "gold" di hotels.com è stata completamente inutile, dopo 3 chiamate da più di 1 ora ciascuna mi hanno detto di vedermela da solo con l'hotel. Senza parole.
Se hospedó 2 noches en enero de 2024
Respuesta de Management, el 18 feb. 2024
Dear Valued Guest,We sincerely apologize for the inconsistencies you faced during your stayPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again .Warm regards,Management

6/10 Aceptable

Lars Bo

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
OK hotel, but outdated - needs improvements
- Super Lounge, real meals served Lounge is a must for avoiding breakfast crowds - Walking distance to WTC - Road noise in the room and by the pool - Good service from the staff
Se hospedó 4 noches en febrero de 2024
Respuesta de Management, el 18 feb. 2024
Dear Valued Guest,We sincerely apologize for the inconsistencies you faced during your stayPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again .Warm Regards,Management

10/10 Excelente

Amar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service ,very professional .Buffet was good and Bishal provide good care
Se hospedó 5 noches en febrero de 2024
Respuesta de Management, el 18 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Warm regards,Management.

10/10 Excelente

Subin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en febrero de 2024
Respuesta de Management, el 18 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager

2/10 Terrible

Joseph

Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 18 feb. 2024
Dear Valued Guest,We sincerely apologize for the inconsistencies you faced during your stayPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again Warm Regards,Management

8/10 Bueno

Baher

Le gustó: Limpieza y servicio y personal
Special thanks to all staff at the club floor 17 th floor All of them
Se hospedó 7 noches en enero de 2024
Respuesta de Management, el 4 feb. 2024
Dear valued guest,Thank you for your glowing review of our 17th-floor Club staff. We're delighted you enjoyed your stay. Your kind words inspire us to continue providing exceptional service. We look forward to welcoming you back soon.Warm regards,SandyGuest Relations Agent

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en enero de 2024
Respuesta de Management, el 6 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager