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Opiniones de Moon Valley Hotel Apartment

2.5 out of 5
Moon Valley Hotel Apartment
PO Box 113696, Khalid Bin Waleed Road, Dubai, DU

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 8 de 81 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 25 de 81 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 30 de 81 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 81 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 81 opiniones" "

7.0/10

Limpieza

6.4/10

Servicio y personal

8.0/10

Servicios

5.8/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

djamel

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel calme et propre
Se hospedó 3 noches en abril de 2023

2/10 Terrible

Harinath

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst hotel appartment
I was not at all happy with the hospitality I got there. Free breakfast was served only for 2 persons having a room capacity of 60 plus rooms. No wonder it was horrible. Coffee they served was with the spoiled milk. No hot water facility also,tidy rooms. There are other options like holiday inn and city seasons. You can have your stay there
Se hospedó 2 noches en abril de 2019

6/10 Aceptable

Erwin

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Moon Valley hotel beoordeling
Ligging was niet perfect, maar daar was de prijs ook naar. Verder is alles in dubai makkelijk per Taxi of metro te bereiken. Wel grote kamer met ruime bedden inclusief keukenblok maar er was niets van de invertarislijst in keuken aanwezig! Alleen een koekenpan en 3 lepels. Wat moet je daarmee zonder kookplaat? Uitzicht was een drama, je keek de achterkant van een gebouw met ramen waar de was hing een daaronder werd vuil gedumpt. We hebben het gordijn maar dicht gelaten. 2 badhanddoeken maar geen handdoek bij wastafel. Verder in het hotel een penetrante geur. Ontbijt was niet te eten, 's morgens frites of soort van mie is niet ons ding, Verder alleen brood met rooster met alleen jam-kuipjes als beleg. Cornflakes zonder melk? Koffie was mix tussen koffie,thee en melk met suiker. niet te doen! Je moest vooraf betalen incl touristenbelasting, daarna je paspoort afgeven. Toen ik een dag later terugvroeg moest ik opnieuw touristenbelasting betalen.. Na protesteren was dit ineens niet meer nodig! Personeel is wel vriendelijk en behulpzaam.
Se hospedó 5 noches en febrero de 2018
Respuesta de Geeta, el 19 abr. 2018
Dear Mr.Erwin, Being the reservation executive i am extremely sorry for all the disturbance you faced, please accept my apology for your unpleasant stay at Moon valley .now all the problems have been resolved and our hotel once again working as per our standard.we hope you will see the improvement and enjoy your time with us in your next visit. Best Regards, Geeta Roka

8/10 Bueno

VALENTINO

Le gustó: Servicio y personal y comodidad de las habitaciones
Si potrebbe migliorare
Appartamento datato, puzzava di fumo anche se era non fumatori. Inizialmente sporco ma poi hanno rimediato. Cucina con pochissimi utensili. L'Hotel è in ottima posizione a 100 metri dalla metro e dal supermercato. Personale disponibile e attento a cui mando un saluto. Discreto rapporto qualità-prezzo
Se hospedó 8 noches en enero de 2018

2/10 Terrible

Emad

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
اقامه كارثيه
الغرفه متسخه و بها حشرات و تسمع ازعاج من الغرف المجاوره و الفندق غير معروف اطلاقا باللغه العربيه
Se hospedó 1 noche en enero de 2018

6/10 Aceptable

Mikael

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hyfsat hotell med lägenheter kök mm. Nära metron och köpcentra. Fungerar bra som utgångsläge om man inte vill vara nära stranden varje dag. Mycket filippinska och indiska matställen i närheten. Samt lägre priser i varuhusen och restauranger än i centrum.
Se hospedó 7 noches en enero de 2018

2/10 Terrible

Maged

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

2/10 Terrible

Munawar Hussain

Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rent og god beliggenhed
Rigtig venligt personale, dog var poolem fyldt med duefjer

8/10 Bueno

Kay, Ireland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Share my wonderful experience at Moon Valley Dubai
Good welcome at the main entrance and at the reception by the manager Mr. Nirmal & also met Mr. Saleem (another manager at diferent shift) Staff was nice and friendly. Coffee table in our sitting room had two legs broken, don't want to mention what happened but first aid was supplied and table was replaced after 18 hours Clean rooms, shining bathrooms and nice kitchen but lacked utensils like cooking pots and sauce pans. Room service was brilliant as apartment was cleaned daily at 10:30 am. Ceaners & porters expect to be tipped but I suggest since they work so hard and look after you well, there is no harm in tipping them. Restaurant for breakfast was massive with plenty of chairs and tables. Breakfat menu was not bad, was ok for me but my wife loved it.

2/10 Terrible

VASHISHTHA

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Please Go for a better place in same price..
Never Again ! I've been here before 2 years ago, it was better then... Now.. 1. Most un courteous staff ever 2. Swimming pool on rooftop was full of bird s**t and yes, a Dead Bird nearby !! The caretaker was washing his legs inside 3. Rooms full of smell and filth 4. Cutlery was not clean at all and when we complained the staff argued about it ! 5. Electric stove was dirty and not working 6. I couldn't complain less about staff, they made us feel as if we didn't pay for hotel ! 7. No respect or manners of talking... I couldn't be less angry while writing this 8. Rooms were badly lit.. no brightness whatsoever 9. Front desk guy, terrible .. he hated his job ! You can easily get a better at same price in this locality !

6/10 Aceptable

Marco, Aalsmeer

Hotel op 10 minuten lopen van oude stad
Het is een gedateerd hotel. De bedden waren fantastisch. Wij sliepen in het Appartement met 2 slaapkamers. Het ontbijt wat we inclusief hadden was prima. Je kunt hier eten tussen half 8 en 10 uur. We hebben een prima verblijf hier gehad. Wel was het jammer dat je voor WIFI moest betalen. een euro voor 3 uur of zes voor 24 uur. Dit hadden ze beter in de prijs van de hotelkamer kunnen verwerken. Beneden in de lobby zit een bedrijfje waar je goedkoper kaartjes kunt kopen voor de grotere bezienswaardigheden en attracties, Dit kun je zeker doen, echter je kunt hier alleen contant betalen. De ATM zit direct buiten om de hoek dus dat is geen groot punt. De man loopt dan weg en binnen half uur heb je de kaartjes in je handen of brengt hij het naar je hotelkamer. Zwembad boven op het dak is 's middags tussen half 1 en half 4 dicht. Het is niet groot maar voor de rest prima. Je hotel ligt wel midden in het bussiness centrum, hierdoor is de ligging misschien iets minder, maar daar is de prijs dan ook naar. Auto hebben we gratis mogen parkeren in de eigen parkeergarage van het hotel, welke je met je kamersleutelcreditkaart kon openen. We kregen overigens maar 1 kamersleutelcreditkaart. Misschien als we erom hadden gevraagd hadden we een 2e gekregen, maar we zijn altijd wel gewent om er 2 te krijgen. Kortom prima Hotel, Gedateerd, Goede prijs, vriendelijk personeel, goede parkeer mogelijkheid. Een hotel om enkele nachten te verblijven. Wij hebben hier 5 nachten geslapen. Prima

8/10 Bueno

Jeewan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Jesse, Georgia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Hotel in Central Location
The hotel is located within walking distance of the Burjuman Metro station so it was easy to get to World Trade Center where I attended a business conference. Burjuman Center is located near the hotel and contains a variety of restaurants, shops and supermarket. The hotel room had a separate bedroom with a king-sized bed, living room and kitchenette, that contained a sink, refrigerator, microwave, hot plate, clothes washer and cookware, plates, cups and utensils. Housekeeping kept the room clean and stocked with towels and bath items. Although one bedroom, the space could have easily accommodated a family with children. I included breakfast in the reservation. (Served daily: 7:30 to 10:30 am). The items offered were satisfying and included some Indian and Middle Eastern dishes, in addition to regular items such as bread, eggs, muffins and fruit. This saved the expense of one meal and was the atmosphere was quiet and relaxed. The Picardo restaurant is across the street from the hotel and offered a dinner buffet for 20 dirhams (approximately 5.50 U.S. dollars). The hotel has an exercise room, pool and other amenities, but my schedule did not allow me to utilize these areas. The television only had 2 channels that were broadcast in English. Check-in process was slow and while waiting, a hotel guest complained about the hotel WiFi service. Not the fanciest hotel but it should meet and satisfy the needs of most travelers.
Bedroom
Bedroom
Bathroom
Kitchenette with washer

2/10 Terrible

Hanif

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

2/10 Terrible

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Never Again
The room was not what I was expecting they had no stove, the washer was on the third floor and you had to go to the roof to dry your clothes. They had limited utensils, the cups look like something from a child's tea party.overall I was very disappointed with the living conditions the only reason why I didn't check out is because i didn't want the hassle of not getting back a full refund. the only good thing about the hotel is it's location.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location near metro
Nice hotel, small kitchen. Nice staff. I would stay again

6/10 Aceptable

Shaukat

Le gustó: Comodidad de las habitaciones
There were no Wi fi as advertised by the hotel on line.

6/10 Aceptable

mehari

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
området är bra i mitten hotellet utsikt fin men de har dolig service dolig badrum dolig frukost hoppas att de förbättra frukost och renovera badrummet sovrum är ok det böhvs ny handdukar

6/10 Aceptable

Almunier

Le gustó: Limpieza y comodidad de las habitaciones
hotel location great and price. free parking no free bottle water and water heater (kettle)

4/10 Malo

anil, India

No le gustó: Comodidad de las habitaciones
nothing great
just ok

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Good hotel
Was good

10/10 Excelente

Laila

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable & Centrally Located Hotel Apartment
Great stay, the staff very friendly and helpful complying with all the requests. Very big room size, all appliances working, quiet and silent room and halls, family building with respectable guests. The only issue was the bathtub not working (plug for locking the water was broken) but apart from that all went perfect.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal y condiciones de la propiedad
The Studio has no washer/dryer
The room did not have the washer/dryer which was noted on the room description. I asked about it to tthe front desk, but they kept saying that it was Expedia's fault, not theirs. By kindness of expedia, we could upgrade the room but was equiped with washer without dry, which the staff kept saying that it was a dryer. Be careful, if the room description in the one bed room type said it has washer/dryer, it is wrong. The location and the room is okay, but not the staffs.

10/10 Excelente

Jon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Living the Burjuman life
The Moon Valley Apartments is a budget hotel in a sea of other possible choices. I choose it for the low prices and the presentation picture Expedia uploaded. Glad to say, the MVA looks exactly in the photos like it did in real life. (I made a video of the place under the Youtube name Bigtruckseriesreview) The MVA is located a short walk from the Dubai metro. From there, you can quickly get just about anywhere in Dubai. There is also a discount store nearby with fantastic cheap souvenirs. MVA's room I rented had two twin beds a TV, a cooking space a great bathroom and air conditioning. I spent most of my time moving around Dubai, but my sleeping experience was excellent. The room was clean, cool and spacious. I would definitely stay there again.

4/10 Malo

Nader, San Diego

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Poor...
Although the internet was included in the voucher and even after we showed the confirmation letter, we were charged for our one night stay!!The room and toilet were not clean and the funny point was the empty shampoo and soap containers were empty!!Hotel amenities were poooooor...

6/10 Aceptable

yinghui, Dubai

No le gustó: Limpieza y comodidad de las habitaciones
ok
Good not bad

6/10 Aceptable

Tim, UAE

good location
Normal place, standard room, I have booked or rebooked several times here. No luxus but good location and good value for money

6/10 Aceptable

Tim, Dubai

Le gustó: Limpieza
Good location
I have stay at Moon Valley before, and overall it is a ok place, good value for money, good location and even the hotel is well used, it is ok. There are things mentioned in the description on Hotels.com about the rooms that is different in the hotel (no wash machine as mentioned, Internet more expensive than mentioned) but in general ok place, it is standard class and a budget hotel with good location and kind staff.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
It's good if you are looking for cheaper hotel
Staff is helpful, internet per hour is cheap. hotels is clean and near to Bur Juman

6/10 Aceptable

Marcelo, BH

Le gustó: Limpieza y comodidad de las habitaciones
Razoável. Simples mas bem localizado.
Pelo preço foi válido. Ótima localizaçao, péssimo café da manha e internet cobrada a parte. Muito perto do metrô. Quarto grande com geladeira.

6/10 Aceptable

red, maubeuge

Le gustó: Servicio y personal
hotel accueillant, proche du centre ville de DUBAI, souk ..., agreable sejour,

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Fint hotel til korttidsophold
Boede en enkelt nat på Moon Valley og syntes til prisen, at det er fint nok. Chekede ind klokken 01:00 og tjekkede ud igen klokken 12:00. Jeg ville ikke vælge kvarteret eller hotellet til mere end bare et sted at sove og så videre. Ikke Anbefalsesværdigt til familier med børn og langtidsophold.

8/10 Bueno

John, Ireland

Le gustó: Limpieza y condiciones de la propiedad
Nice apartmwent and pleasant stay
Good experience - no issues. Would have liked if internet were provided free

6/10 Aceptable

linda , d

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
HÔTEL BIEN SITUÉ
Hôtel bien situé pour les transports , à moins de 100 mètres d'une station de métro et d un carrefour. Personnel accueillant pour la majorité . Chambre spacieuse , très bon rapport qualité prix. Cependant les services de l'hôtel comme le hammam le sauna , la salle de sport et la piscine ne sont pas mis en valeur , découverte le dernier jour de notre séjour , quel dommage !!!!! Nous recommandons cet hôtel sans hésitation .

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Can definitely stay next time&recommend to friends
Everything went fine for our family (with 3 year old)with the hotel and I can definitely stay here if I have to stay in Dubai. Really Really close to Metro and have restaurants, medical shop and couple of supermarkets very close to this hotel. Room, Beds and Bathrooms are really clean. Buffet breakfast is good. Lobby is good and well maintained. Certain furnishings looks old but kept clean. Rooms are not kind of sound proof, you can hear everything from outside of room.

6/10 Aceptable

Y & T, Saarbrücken

Sehr gute Lage, um die Stadt zu erkunden.
Supermarkt, Metro, Restaurants in unmittelbarer Nähe. Falls man ein Hotel lediglich zum Übernachten braucht und die Stadt erkunden möchte, ist dieses genau die richtige Wahl!

6/10 Aceptable

Jahad

No le gustó: Condiciones de la propiedad

4/10 Malo

Satoko, UAE

No le gustó: Servicio y personal y condiciones de la propiedad
Easy to access
Internet & wifi price 15AED. At the roof top, there is swimming pool. Cooking tools are there. Some of staff are kindly. Near the metro station.

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de las habitaciones
Better than a hotel room
Very convenient room with "at home" facilities.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good for the price
Only stayed a night so I didn't see much of the hotel, but it was in a good area facilities wise

4/10 Malo

Alexander, Bergen

No le gustó: Servicio y personal y condiciones de la propiedad
Noen timer søvn.
Bodde på dette hotellet en natt. Vi hadde bestilt et mye dyrere hotell etter dette oppholdet. Når vi annkommer en by som denne er det helt greit å velge et slikt hotell bare for noen få timer for litt søvn. Hotellet hadde ikke gratis internett. Prøvde heller ikke frokosten. Ligger i en bakgate.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones

8/10 Bueno

ray, ny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Close to metro , that is great
Watch out , they add extra 10 Aed on top of luxury tax

8/10 Bueno

Janne

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

10/10 Excelente

Samantha, Memphis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
VERY Comfortable Rooms
Awesome place to visit. Will definitely be back. Close to everything. Metro system is very easy to navigate. People were very kind and helpful.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice hotel. Good value for money.
Close to public transport and friendly staff. Great bang for the buck.

6/10 Aceptable

Darren, Sydney

Reasonable hotel in old Dubai
Reasonable hotel at a good rate in old Dubai. Close to the airport and just across the road from the Metro.

8/10 Bueno

En rejsende, Danmark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastisk beliggenhed
Hotellet ligger perfekt tæt på centrum, og metroen har en station Bur Juman liggende lige til venstre for døren. Stationen har adgang til begge linier i metrosystemet. Dejlige værelser, med masser af plads. Dobbeltseng, 2 lænestole med bord imellem. Spisebord med. 2 stole. Og køkken som ikke indeholdt meget service, men der er jo også spisesteder i nærheden. Var i Dubai for første gang, men ikke den sidste, vil helt sikkert bo her igen.