Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 159 de 462 opiniones" "
10 - Excelente
159
Puntuación de 8, es decir, Bueno. Basada en 183 de 462 opiniones" "
8 - Bueno
183
Puntuación de 6, es decir, Aceptable. Basada en 72 de 462 opiniones" "
6 - Aceptable
72
Puntuación de 4, es decir, Malo. Basada en 22 de 462 opiniones" "
4 - Malo
22
Puntuación de 2, es decir, Terrible. Basada en 26 de 462 opiniones" "
2 - Terrible
26
8.0/10
Limpieza
8.4/10
Servicio y personal
7.6/10
Servicios
7.8/10
Condiciones de la propiedad
7.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
maria
Viaje familiar
4 feb. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
vacaciones en familia en un lugar maravilloso
tiene una excelente ubicacion. la habitacion era comoda y con buen tamaño pata agregar 2 camas adicionales.
maria
Se hospedó 3 noches en enero de 2020
Respuesta de Binu Varghese, el 5 feb. 2020
Dear Maria,
Thank you for taking the time to share your experience at Ramada Hotel & Suites by Wyndham JBR Dubai.
We are pleased to hear that you liked the location of the hotel and the spacious room. It would be our pleasure to be of service to you on your next visit to Dubai.
With best regards,
Binu Varghese
Hotel Manager
10/10 Excelente
gabriel
16 ene. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación
estuvimos en un depto super cómodo nos trataron muy bien teníamos una linda vista
gabriel
Se hospedó 3 noches en enero de 2019
Respuesta de Binu Varghese, el 30 ene. 2019
Dear Gabriel,
Thank you for sharing your wonderful feedback with us.
I am glad that you consider your stay with us as an enjoyable and comfortable one. It is always our privilege to serve our guest with genuine hospitality and treasured time experience.
I will personally convey your gratitude to our team which I am sure they will be grateful to hear that their hard work and enthusiasm has been commended.
I look forward to welcoming you back in the near future and assuring you of our best services and prompt attention at all times.
With best regards,
Binu Varghese
Hotel Manager
8/10 Bueno
Cliente verificado
19 dic. 2018
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Bien para una noche
En general todo bien, el baño no estaba todo lo limpio que cabía esperar, había cabello largo de mujer en varios sitios.
Cliente verificado
Se hospedó 4 noches en diciembre de 2018
Respuesta de Binu Varghese, el 14 ene. 2019
Dear Guest,
Thank you for your recent visit and taking the time to give us your valuable feedback.
At the outset, please accept our sincere apologies for the inconvenience caused to you with regards to the room cleanliness. Please be rest assured that the comments have been shared with the concerned manager and corrective actions have been taken and you will definitely see a marked improvement on your next visit.
Thank you once again for bringing this to our attention as it will help us to align our service standards and deliver a great experience to our valuable guests such as yourself.
We look forward to another opportunity to serve you and assure you of our best service and attention at all times.
With best regards,
Binu Varghese
Hotel Manager
8/10 Bueno
Marvin
23 may. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
At first I was not convinced, but the location, the comfort of the room, the efficient staff, the check in was nice, the attention of Sharafath made my stay in the hotel easier, it has proximity to the beach, there are places around to eat, a quiet stay, I recommend it
Marvin
Se hospedó 3 noches en mayo de 2018
Respuesta de Samer Rafie, el 2 jul. 2018
Dear Marvin,
Thank you for the valuable feedback and for choosing Hawthorn Suites by Wyndham for your stay in Dubai.
We are pleased to know that our services and facilities met with your expectations. We are also glad that our happy and friendly associates especially Sharafath, went above and beyond to make your stay comfortable.
We will be extremely delighted to welcome you back soon.
Warm regards,
Samer Rafie
Hotel Manager
10/10 Excelente
Cliente verificado
26 sept. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La mejor ubicacion si de playa se trata. Una playa excelente shopping y restaurant todo caminando
Cliente verificado
Se hospedó 4 noches en septiembre de 2017
Respuesta de Savio, el 9 abr. 2023
Dear Guest,Thank you for taking the time to share your feedback.It was indeed a true pleasure to read that you had a wonderful time at the hotel.We look forward to welcoming you back in not so distant future.RegardsEphraim VarelDirector of Operations
10/10 Excelente
Fernando
6 jun. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fernando
Respuesta de Savio, el 11 abr. 2023
Dear Guest,We want to extend our appreciation to you for giving us a perfect score.Thank you very much for appreciating our hotel.We look forward to your next visit and assure you of our best services always.Warm regards,Ephraim Varel Director of Operations
4/10 Malo
Maria , Espana
5 feb. 2016
Le gustó: Servicio y personal
el hotel esta bien situado
Personal muy amable. Limpieza bien. Es un hotel normalito pero tiene todo necesario. Las habitaciones estan ok para un hotel de 3 estrellas. Muy bien situado de playa, tiendas, restaurantes ext.
Maria
Respuesta de Savio, el 9 abr. 2023
Dear Maria,Thank you for sharing your thoughts and it was a pleasure to have you as our guest.we very much look forward to welcoming you again in the near future.RegardsEphraim VarelDirector of Operations
6/10 Aceptable
Maximilian
14 nov. 2015
Maximilian
Respuesta de Savio, el 11 abr. 2023
Dear Guest,Thank you for taking time to share your feedback with us,Please accept my sincere apologies for the areas in which we fell short.Hope you give us another opportunity to serve you at our best in the near future.RegardsEphraim VarelDirector of Operations
8/10 Bueno
MARIA ROCIO, madrid
25 may. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
muy buena elección
Muy buena elección. Al lado de la playa.
MARIA ROCIO
Respuesta de Savio, el 2 mar. 2023
Dear Guest,Dear Guest,Thank you for the near perfect rating.We look forward to your next visit to focus on providing a comfortable and enjoyable experience and strive for a perfect score.RegardsEphraim VarelDirector of Operations
8/10 Bueno
Hazel
Viaje familiar con niños
20 may. 2024
Le gustó: Limpieza, servicio y personal, servicios
The hotel was lovely we stayed four days .although it could do with a lick of paint and a bit of upgrading in deco …otherwise fab hotel staff all lovely and very helpful
Hazel
Se hospedó 5 noches en mayo de 2024
2/10 Terrible
Francesco
Viaje familiar
5 may. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the worst hotel I've ever been. This is not a hotel that should be promoted and sold to clients. I will forward an official complaint to expedia about miscommunication about the real status of the hotel. The entrance is located in a garage near the garbage room. Rooms are old fashioned, dirty and the overall feeling is that you are in a very cheap mood as a 2 star hotel. Breakfast is horrible and served using hands despite normal practices of common hygiene. Definitely something ti stay away from.
Francesco
Se hospedó 3 noches en abril de 2024
Respuesta de Walid Zakaria , el 6 may. 2024
Dear Mr. Francesco,Thank you for sharing your review with us. We appreciate your feedback and take all guest comments seriously.Regarding your concerns about the entrance from the parking, please note that our hotel's structure is in line with other Jbr hotels. We always strive to provide our guests with high-level services and ensure a pleasant stay.We were surprised by your request for 350 Euros in cash or you write negative reviews online. We value transparency and honesty in all guest interactions and find it important to address any issues promptly and fairly.It's worth mentioning that we have a 90% occupancy year-to-date and have not received similar complaints regarding the entrance structure. However, we will certainly review your feedback internally to see if there are any areas where we can improve.Thank you again for sharing your experience, and we look forward to serving you in the futureFront Office ManagerWalid Zakaria
10/10 Excelente
Edgar
Viaje en pareja
2 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Located in the right spot,love it.
Edgar
Se hospedó 10 noches en abril de 2024
10/10 Excelente
Amber
Viaje familiar
10 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable hotel with very friendly staff. Angelo was incredibly helpful and attentive. Convenient location.
Amber
Se hospedó 9 noches en marzo de 2024
8/10 Bueno
Terence
Viaje en pareja
24 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Helpful staff. Nice room.
Terence
Se hospedó 5 noches en marzo de 2024
8/10 Bueno
Victor Faouzi
14 feb. 2024
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Walk too the beach
Quelques problèmes au départ par manque de personnel, vite réglé après réclamation ou tout est entré dans l'ordre ce qui correspond a 4 étoiles
Personnel souriant sympa serviable
Victor Faouzi
Se hospedó 1 noche en febrero de 2024
6/10 Aceptable
Ali
Viaje en pareja, Viaje familiar, Viaje familiar con niños
12 feb. 2024
The place hotel was at is 10/10. Close to everything.
Things I didnt like:
Water was really hot and really hard to adjust, even after talking with them, they could not fix it.
Sofa and the windows was really dirty they could at least wash it?
the color of carpet, bed and other things is outdated.
Otherwise good place to stay.
Ali
Se hospedó 8 noches en febrero de 2024
8/10 Bueno
Victor Faouzi
12 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sejour agréable
Le personnel repond rapidement a nos reclamations et remarques avec des résultats positives.
Personnel serviable souriant et gentil
L'entendent de ma chambre était tres gentil et efficace dans son travail je le remercie
Le service de conciergerie est serviable
Victor Faouzi
Se hospedó 11 noches en enero de 2024
8/10 Bueno
Alberto
Viaje de negocios
4 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Alberto
Se hospedó 3 noches en enero de 2024
8/10 Bueno
James
4 feb. 2024
James
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
rodica
24 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, great value for money. Not at least, staff fantastic, friendly , supportive spoiling custoners.
rodica
Se hospedó 1 noche en enero de 2024
10/10 Excelente
rosella
6 ene. 2024
rosella
Se hospedó 3 noches en diciembre de 2023
6/10 Aceptable
amal
Viaje familiar
30 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
amal
Se hospedó 6 noches en noviembre de 2023
6/10 Aceptable
Selim
Viaje familiar, Viaje familiar con niños
6 nov. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The location and the stuff are good but the hotel need to be modernized! They have changed every day the bedding but the cleaning Service Must be improved!
Selim
Se hospedó 6 noches en octubre de 2023
8/10 Bueno
Adam
Viaje en pareja
24 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall the property was great. The size of the apartment was very large and spacious. Cleanliness was 10/10. Customer service 10/10. The only thing I’d say is that the bedside cupboards felt like they were going to break at any moment and that one tv remote was not working at all, but these are very small issues. Overall a great place to stay, I would definately recommend.
Adam
Se hospedó 9 noches en octubre de 2023
Respuesta de Ramada Hotel JBR, el 25 oct. 2023
Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Ramada Hotel JBR. Your feedback is valuable, and we'll address the small issues mentioned. We look forward to hosting you again soon.
10/10 Excelente
Mohammed
24 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very great experience
Mohammed
Se hospedó 7 noches en octubre de 2023
Respuesta de Ramada Hotel JBR, el 25 oct. 2023
We appreciate your stay at Ramada Hotel JBR. We're delighted you enjoyed your visit and look forward to welcoming you back.
8/10 Bueno
Ariel
16 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good
Ariel
Se hospedó 2 noches en octubre de 2023
Respuesta de Ramada Hotel JBR, el 25 oct. 2023
Thank you for choosing Ramada Hotel JBR. We're thrilled to hear you had a great stay. We can't wait to host you again.
10/10 Excelente
Nurbek
Viaje familiar
16 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel with nice service
Nurbek
Se hospedó 4 noches en octubre de 2023
Respuesta de Ramada Hotel JBR, el 25 oct. 2023
Your stay at Ramada Hotel JBR means the world to us. We're pleased to have met your expectations and hope to see you again soon.
8/10 Bueno
Muhammad
12 oct. 2023
Muhammad
Se hospedó 4 noches en octubre de 2023
10/10 Excelente
Vimal
22 sept. 2023
Vimal
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mohamed Mahmoud, el 24 sept. 2023
Dear Vimal,Greetings from Ramada Hotel & Suites by Wyndham JBR! Thank you for taking the time to complete the survey on your recent stay with us. We are delighted to know that you had an amazing time and hope that you managed to bring back some great memories as well. I will share your feedback with the team, and I am certain they will be encouraged to know that they contributed so positively to your experience. We thank you for choosing to stay with us and we hope that we will have the opportunity and great pleasure to welcome you back to our hotel in the near future.Sincerely,Mohamed Mahmoud Guest Experience Manager
8/10 Bueno
Ian
5 sept. 2023
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Ian
Se hospedó 1 noche en septiembre de 2023
10/10 Excelente
haydar
Viaje familiar
29 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay in August 28, very quiet appartement , friendly staff, spacious very spacious, shower and bathtub , awesome
It is a old hotel but completely Renewed
haydar
Se hospedó 1 noche en agosto de 2023
Respuesta de Mohamed Mahmoud, el 2 sept. 2023
Dear Hayder,Greetings from Ramada Hotel & Suites by Wyndham JBR! Thank you for taking the time to complete the survey on your recent stay with us. We are delighted to know that you had an amazing time and hope that you managed to bring back some great memories as well. I will share your feedback with the team, and I am certain they will be encouraged to know that they contributed so positively to your experience. We thank you for choosing to stay with us and we hope that we will have the opportunity and great pleasure to welcome you back to our hotel in the near future.Sincerely,Mohamed Mahmoud Guest Experience Manager
10/10 Excelente
Damian
16 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location!!
Damian
Se hospedó 3 noches en agosto de 2023
Respuesta de Mohamed Mahmoud, el 2 sept. 2023
Dear Damian,Greetings from Ramada Hotel & Suites by Wyndham JBR! Thank you for taking the time to complete the survey on your recent stay with us. We are delighted to know that you had an amazing time and hope that you managed to bring back some great memories as well. I will share your feedback with the team, and I am certain they will be encouraged to know that they contributed so positively to your experience. We thank you for choosing to stay with us and we hope that we will have the opportunity and great pleasure to welcome you back to our hotel in the near future.Sincerely,Mohamed Mahmoud Guest Experience Manager
10/10 Excelente
Jose Rodolfo
Viaje de negocios
15 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jose Rodolfo
Se hospedó 1 noche en agosto de 2023
Respuesta de Mohamed Mahmoud, el 2 sept. 2023
Dear Jose,Greetings from Ramada Hotel & Suites by Wyndham JBR! Thank you for taking the time to complete the survey on your recent stay with us. We are delighted to know that you had an amazing time and hope that you managed to bring back some great memories as well. I will share your feedback with the team, and I am certain they will be encouraged to know that they contributed so positively to your experience. We thank you for choosing to stay with us and we hope that we will have the opportunity and great pleasure to welcome you back to our hotel in the near future.Sincerely,Mohamed Mahmoud Guest Experience Manager
2/10 Terrible
Ali
31 jul. 2023
Ali
Se hospedó 3 noches en julio de 2023
6/10 Aceptable
TAMER
Viaje en grupo
29 may. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
staff is excellent however property needs renovation, rooms are not too clean
TAMER
Se hospedó 10 noches en mayo de 2023
Respuesta de Walid Zakaria, el 30 may. 2023
Dear Mr. Tamer,Thank you for sharing your kind words on Expedia.It is a pleasure to receive such a wonderful review for our team, given by one of our satisfied guests.I am certain that the team will be very happy to know that their efforts are well-appreciated.Your views and comments are highly valuedI would also like to address the concern you raised regarding the furniture during your stay. Please accept my sincerest apologies for any inconvenience or discomfort this may have caused you. We strive to maintain our facilities at the highest standards, and it is disheartening to learn that we fell short in this aspect during your visit. Rest assured, your feedback has been taken seriously, and we are actively working to rectify the issue to prevent any recurrence in the future.Best RegardsWalid ZakariaFront Office MANAGER
6/10 Aceptable
Joel, San Ramon
27 may. 2023
Le gustó: Limpieza y servicio y personal
Could use a renovation. Stuff was old.
Joel
Se hospedó 1 noche en mayo de 2023
8/10 Bueno
Karianne
11 may. 2023
Karianne
Se hospedó 1 noche en mayo de 2023
8/10 Bueno
Sarah
Viaje en grupo
2 may. 2023
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Helt okej hotell med stora rum och superbra läge precis vid stranden och affärsstråk. Promenadavstånd till det mesta och lätt att ta sig till kollektivtrafiken. Inte något lyxhotell men prisvärt för standarden, läget och pengarna för att vara Dubai.
Sarah
Se hospedó 10 noches en abril de 2023
10/10 Excelente
Mostefa
27 abr. 2023
Mostefa
Se hospedó 1 noche en abril de 2023
10/10 Excelente
Sujane
14 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sujane
Se hospedó 7 noches en abril de 2023
8/10 Bueno
Martin
Viaje familiar
10 abr. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Veldig god service. Vi ble godt tatt vare på hele oppholdet. Bra renhold, nye håndklær og påfyll av vann hver dag. Transport til og fra flyplassen fungerte veldig bra. Rommet og hotellet er noe slitt.
Martin
Se hospedó 9 noches en marzo de 2023
Respuesta de Savio, el 10 abr. 2023
Dear Martin,Thank you for posting your review.I am pleased that you enjoyed your stay with us.Look forward to welcoming you back.Regards Ephraim VarelDirector of Operations
10/10 Excelente
Cliente verificado
Viaje familiar
30 mar. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Il soggiorno perfetto
Ritornerei qui in futuro per l'eccellente posizione, la gentilezza del personale, per i servizi offerti (teli mare con sacca + ombrellone) per il parco giochi bimbi e per la fantastica colazione.
La camera non era nuovissima e magari ci si potrebbe aspettare una maggiore cura dei dettagli, ma sicuramente questo passa in secondo piano considerato tutto il resto.
Cliente verificado
Se hospedó 2 noches en marzo de 2023
Respuesta de Savio, el 30 mar. 2023
Dear Guest,It is our pleasure to receive such a delightful review from our guest.Your kind words of appreciation have been received with much gratitude.We look forward to welcoming you soon.Regards Ephraim Varel Director of Operations
10/10 Excelente
Kim
27 mar. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed our stay
Kim
Se hospedó 1 noche en marzo de 2023
Respuesta de Savio, el 27 mar. 2023
Dear Kim, Thank you very much for the perfect rating.We look forward to seeing you soon.Regards Ephraim VarelDirector of Operations
10/10 Excelente
Mikhail
18 mar. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is amazing, 5 min walk to the beach. A lot of very good cafes and restaurants nearby with delicious food of all kind. They give a bag of clean beach towels daily. Nice heated pool with a bar. Friendly staff. A booth with adventures and excursions on a first floor. We had a great time there. Highly recommended.
Mikhail
Respuesta de Savio, el 20 mar. 2023
Dear Mikhail,Thank you for sharing your kind words.It is a pleasure to receive such a wonderful review and a 5-star rating, given by one of our satisfied guests.Your views and comments are highly valued and we once again thank you for sharing them with us.RegardsEphraim VarelDirector Of Operations
2/10 Terrible
Vipin
Viaje en grupo, Viaje de negocios
13 mar. 2023
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Hi we stay one and half day he provide rooms in first floor and there most of the room doing rework on room we feel paint smell and noise
No freeze in room even we ask he reject our request
Lift always busy because residence also stay some time you need to wait to long
We order food from room dining also no good
So far our experience not good at all
Vipin
Se hospedó 1 noche en marzo de 2023
Respuesta de Savio, el 20 mar. 2023
Dear Vipin,Thank you for sharing your thoughts.As you can imagine, your feedback is of utmost importance to us, as it is a key element in our relentless efforts to improve the guest experience. I have shared your comments with the respective department head in order for them to review the same.We do hope that you will visit us again soon and give us an opportunity to turn your experience around.RegardsEphraim VarelDirector of Operations
8/10 Bueno
Nahida, London
20 feb. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
steam must be claan and separated for men and women. Not men suing at same time
Nahida
Se hospedó 2 noches en febrero de 2023
Respuesta de Savio, el 27 feb. 2023
Dear Nahida,We are grateful to you for taking the time to share your experience to us.We do have a separate section for ladies, We do hope that you will visit us again soon and give us an opportunity to change your opinion.RegardsEphraim VarelDirector Of Operations
10/10 Excelente
Manawar
4 feb. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Manawar
Se hospedó 4 noches en enero de 2023
Respuesta de Savio, el 27 feb. 2023
Dear Manawar,Thank you for sharing your thoughts and it was a pleasure to have you as our guest at Ramada Hotel & Suites by Wyndham.We do hope to see you soon.RegardsEphraim VarelDirector of Operations
6/10 Aceptable
Hattan, Jeddah
Viaje en pareja
23 ene. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Pros:
Staff and location.
Cons:
Must get a full renovation. Towels were dirty with stains but never got changed for 3 nights!! TV never worked. Curtains are old. Rooms are dark!
Hattan
Se hospedó 3 noches en enero de 2023
Respuesta de Savio, el 27 feb. 2023
Dear Hattan,Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologise that we fell short on your expectations.Your comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Thank you once more for your valuable feedback. We hope we will hear from you and that we can still welcome you back in the near future.RegardsEphraim VarelDirector Of Operations
8/10 Bueno
Shafena
15 ene. 2023
Shafena
Se hospedó 3 noches en diciembre de 2022
Respuesta de Savio, el 27 feb. 2023
Dear Shafena,Thank you for having taken your time to provide us with your valuable rating relating to your stay with us.We very much look forward to having the opportunity to welcome you back soon.RegardsEphraim VarelDirector Of Operations
2/10 Terrible
Irina
Viaje familiar
30 dic. 2022
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Helt forferdelig renhold på rommet og spesielt på badet! Det er ingen som har vasket vårt toalett i løpet av 3 dager. Etter 3 dager måtte vi spørre om noen kan vaske toalettet.
Vi ankom til Dubai kl 22.30, vår rom var ikke klar, da mannen i resepsjon håpet på at vi skal oppgradere vårt rom og derfor har de ikke gjort rommet klar. Etter det fikk vi kun 2 håndduker, mens vi var 4. hver dag måtte vi be om å komme med flere håndduker.
De som jobber i resepsjon er ikke særlig hyggelig og står med «stein» ansikt. I vasken fikk vi kun varmt vann! Det var generelt mye tull og små nyanser som gjort vårt opphold utrivelig!
Folk i frokostsalen er veldig hyggelig, men selve frokosten er ikke bra! Det er også hyggelig folk som jobber ve inngangen.
Ikke anbefales!
Irina
Se hospedó 5 noches en diciembre de 2022
Respuesta de Savio, el 2 mar. 2023
Dear Irina,Thank you for taking the time to write your review.I was saddened to read that we did not manage to meet your expectations and that we did not live up to the standards that you expected from us.When our guests provide us feedback, its contents are crucial to our constant drive for perfection.We do hope that you will visit us again soon and give us an opportunity to change your opinion.RegardsEphraim VarelDirector of Operations