Sala de estar en el lobby

Opiniones de The H Dubai

5 out of 5
The H Dubai
One Sheikh Zayed Road, Opposite Dubai World Trade Centre, Dubai

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 344 de 574 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 136 de 574 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 49 de 574 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 574 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 574 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

9.0/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mauricio

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
O will be back next time I go to Dubai. Walking distance from Gulfood which is very convenient
Se hospedó 5 noches en febrero de 2023
Respuesta de Quality & Guest Experience Manager, el 24 feb. 2023
Dear Mr MauricioThank you very much for staying with us during the Gulfood, We can't wait to welcome you back again.Thank you once againBest RegardsAdnan Zafar

10/10 Excelente

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
will come back; SURE!
The hotel is great, extraordinary rooms. It's been the perfect place for me for business and relax after-work. The staff at the breakfast are perfect!
Se hospedó 4 noches en abril de 2021
Respuesta de Adie Gallardo, el 27 abr. 2021
Thank you for your feedback David! We are hoping to see you again soon. Best Regards, Adie Gallardo Quality and Guest Experience Manager

8/10 Bueno

gilberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel!!
nos dieron un upgrade gratis a una suite y como llegamos temprano nos prestaron una habitacion para descansar y bañarnos, la habitacion muy grande, un poco anticuada, el desayuno super recomendable y completo, la ubicacion es buena pero si vas a tomar el metro caminaras casi 1 km el taxi es economico, el lobby impresionante, muy buena atención por whats app en todo momento
Se hospedó 3 noches en octubre de 2018
Respuesta de Gonzalo Rodriguez, General Manager, el 7 nov. 2018
Dear Gilberto, Thank you for taking the time to share such a wonderful review of your recent stay with us. I am absolutely delighted to learn that you have enjoyed your visit, experienced exceptional service from my team and liked our room product and amenities. We'll be more than happy to host you again at The H Dubai soon! With my best personal regards, Gonzalo Rodriguez General Manager

8/10 Bueno

JOSE RICARDO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación, muy buen servicio
Se hospedó 2 noches en octubre de 2017
Dear Jose Ricardo, Thank you for your review and kind compliments of your stay experience at The H Dubai. We hope to have the opportunity to welcome you back with a better experience. With my best personal regards, Gonzalo Rodriguez General Manager

10/10 Excelente

ahmad

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay!
Se hospedó 3 noches en mayo de 2024
Respuesta de Quality & Guest Experience Manager, el 16 may. 2024
Dear Mr AhmadThank you for taking the time to share your feedback with us! We are delighted you had a great stay at our hotel.Best RegardsAdnan Zafar

10/10 Excelente

Anita

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
customer service is 10/10, staff were very accommodating, the location of the hotel was very central, my room blew me away, the view was fantastic, i will definitely come back to the hotel. it was really amazing and the restaurant had a good variety of breakfast and dinner.
Se hospedó 4 noches en mayo de 2024
Respuesta de Quality & Guest Experience Manager, el 15 may. 2024
Dear Ms AnitaThank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel.It's fantastic to know that you found our customer service to be top-notch and our staff accommodating. We take pride in providing exceptional service to all our guests.We're delighted that you enjoyed our central location and that your room exceeded your expectations, with a fantastic view to top it off. Your satisfaction is our priority, and we're thrilled that we could make your stay memorable.We're also glad that you enjoyed the variety of options at our restaurant for both breakfast and dinner.Thank you for choosing our hotel, and we can't wait to welcome you back for another amazing stay!Warm regards,Adnan Zafar

10/10 Excelente

Samer, Frederick

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 1 noche en mayo de 2024
Respuesta de Quality & Guest Experience Manager, el 15 may. 2024
Dear Mr SamerThank you so much for your wonderful feedback and for giving us a positive rating! We are thrilled to know that you had an excellent experience during your stay at our hotel.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations in every aspect of your stay.We truly appreciate your support and look forward to welcoming you back for another fantastic experience in the future.Warm regards,Adnan Zafar

4/10 Malo

Katrecia, Middletown

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel had considerable water damage and black mold in the bathrooms. The mirrors and glass were all smudged with fingerprints as if it wasn’t clean. The shower wasn’t what I expected it was a drain in the floor. The area around the hotel is the red light district so I didn’t feel safe at all.
Se hospedó 4 noches en abril de 2024
Respuesta de Quality & Guest Experience Manager, el 15 may. 2024
Dear Ms KatreciaThank you for bringing your experience to our attention. We are truly sorry to hear that your stay did not meet your expectations.Please accept our sincere apologies for the issues you encountered with water damage, black mold, cleanliness, and the shower in your bathroom. This is certainly not the experience we strive to provide our guests, and we understand how disappointing it must have been for you.Additionally, we regret that you felt unsafe in the vicinity of our hotel. Your safety and well-being are of utmost importance to us, and we take your concerns seriously.We assure you that we are taking immediate steps to address the issues you mentioned and to prevent them from occurring in the future. Your feedback is invaluable to us as it helps us to continually improve our services.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to restore your trust in us during a future visit.Warm regards,Adnan Zafar

10/10 Excelente

Vinish

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location and the Attention from the staff is unparalleled
Se hospedó 1 noche en abril de 2024
Respuesta de Quality & Guest Experience Manager, el 6 may. 2024
Dear Mr VinishThank you for your kind words! We're thrilled to hear that you enjoyed our excellent location and that the attention from our staff exceeded your expectations. Providing unparalleled service is what we strive for, and it's gratifying to know that we succeeded in making your stay memorable. We appreciate your feedback and hope to welcome you back soon for another exceptional experience at our hotel.Warm regards,Adnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Ronnie J.

Se hospedó 6 noches en abril de 2024
Respuesta de Quality & Guest Experience Manager, el 6 may. 2024
Dear Ronnie ,Thank you for awarding us a perfect 5 out of 5 rating! Your feedback means a lot to us, and we're thrilled to know that you had a wonderful experience during your stay. Your support is greatly appreciated, and we look forward to welcoming you back soon for another outstanding stay at our hotel.Warm regards,Adnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Nisrine

Se hospedó 1 noche en febrero de 2024
Respuesta de Quality & Guest Experience Manager, el 25 mar. 2024
Dear Ms NisrineThank you for the 5-star rating! We're delighted you enjoyed your experience. We appreciate your feedback and look forward to welcoming you back.Best RegardsAdnan Zafar

10/10 Excelente

Adnan

Se hospedó 3 noches en febrero de 2024
Respuesta de Quality & Guest Experience Manager, el 21 feb. 2024
Thank you so much for your great rating , we are looking forward to welcome you back Best Regards Adnan Zafar

10/10 Excelente

Eddie

Se hospedó 6 noches en enero de 2024
Respuesta de Quality & Guest Experience Manager, el 6 feb. 2024
Dear Mr EddieThank you for your great rating! We truly appreciate your positive feedback and are delighted that you had a wonderful experience with us.Looking forward to welcoming you back.Best RegardsAdnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Colin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent property. Great location and shops and bars within 10 mins walking distance.
Se hospedó 3 noches en enero de 2024
Respuesta de Quality & Guest Experience Manager, el 2 feb. 2024
Dear Mr Colin,Thank you for your fantastic review! We're thrilled to hear that you found our property excellent, with a great location and convenient access to shops and bars within a 10-minute walking distance. We aim to provide a memorable experience, and we're delighted to know we met your expectations.We look forward to welcoming you back for another exceptional stay.Best regards,Adnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Shazaad

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great
Se hospedó 3 noches en enero de 2024
Respuesta de Quality & Guest Experience Manager, el 23 ene. 2024
Dear ShazaadThank you for the outstanding 5/5 rating! We're thrilled to learn that your experience with us met or exceeded your expectations. We truly appreciate your support and look forward to welcoming you back for another fantastic stay in the future!Best RegardsAdnan ZafarQuality & Guest Experience Manager

10/10 Excelente

CHIRAG

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent location, spacious and clean rooms
Se hospedó 1 noche en enero de 2024
Respuesta de Quality & Guest Experience Manager, el 15 ene. 2024
Dear ChiragThank you for your positive feedback! We're delighted to hear that you enjoyed our excellent location and found our rooms to be spacious and clean. Providing a comfortable and welcoming environment for our guests is our top priority.We are looking forward to welcome you backBest RegardsAdnan ZafarQuality & Guest Experience Manager

2/10 Terrible

Zulfikar

Viaje familiar con niños
No le gustó: Servicio y personal
Very bad service. No hot water at 2 am every day. Very rude front desk.
Se hospedó 13 noches en diciembre de 2023
Respuesta de Quality & Guest Experience Manager, el 8 ene. 2024
Dear Mr ZulfikarWe regret the inconvenience caused during your stay. We apologize for the issues with hot water and any unpleasant experiences with our front desk. Your feedback is valuable, and we'll address these concerns to enhance our services. We appreciate your understanding and hope to have the chance to improve your experience in the future.Best RegardsAdnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Shezma

Se hospedó 4 noches en diciembre de 2023
Respuesta de Quality & Guest Experience Manager, el 23 ene. 2024
Dear ShezmaThank you for the outstanding 5/5 rating! We're thrilled to learn that your experience with us met or exceeded your expectations. We look forward to welcoming you back for another fantastic stay in the future!Best RegardsAdnan ZafarQuality & Guest Experience Manager

6/10 Aceptable

SALEM, PALM BAY

Viaje en grupo, Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Excellent services nice location helpful staff a lot of facilities nearby room size and view nice - only problem the clean of room not well dust and bad smell to be follow and operate cleaning group.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Quality & Guest Experience Manager, el 30 dic. 2023
Dear Mr SalemThank you for your positive feedback regarding our excellent services, nice location, helpful staff, and the amenities nearby. We appreciate your comments on the room size and view.I apologize for any inconvenience caused by the cleanliness issues you experienced. Your feedback is crucial, and we will address this promptly with our cleaning team to ensure a more enjoyable stay for our guests.Thank you for bringing this to our attention, and we look forward to the opportunity to welcome you back.Best regards,Adnan ZafarQuality & Guest Experience Manager

8/10 Bueno

Omar

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Hotel worth to stay at
Not first time at The H, Excellent location, Amazing lobby, helpful staff price are good compared to the hotel level class. Rooms are big and clean. Bed mattress needs to be replaced because it’s not comfortable and not acceptable compared to hotel level. On my second day the room was already cleaned. And i was taking afternoon nap and one of the housekeeping comes inside the room asking if want my room to be cleaned!!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Quality & Guest Experience Manager, el 29 dic. 2023
Dear Mr OmarThank you for your valuable feedback! We're thrilled to have you return to The H and appreciate your positive comments about our excellent location, amazing lobby, helpful staff, and overall pricing.We apologize for the inconvenience regarding the bed mattress and the interruption during your afternoon nap. Your concerns are noted, and we will address them promptly to ensure a more comfortable and seamless experience during your next visit.We truly value your continued patronage and look forward to the opportunity to enhance your stay further.Best RegardsAdnan ZafarQuality & Guest Experience Manager

8/10 Bueno

Eman

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was okey
Se hospedó 2 noches en diciembre de 2023
Respuesta de Quality & Guest Experience Manager, el 13 dic. 2023
Dear EmanThank you for your positive review! We're delighted to hear that everything met your expectations during your stay. If you have any specific feedback or suggestions for improvement, we'd love to hear them. Looking forward to welcoming you back soon!Best regards,Adnan ZafarQuality & Guest Experience Manager

4/10 Malo

Gianluca

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Quality & Guest Experience Manager, el 8 dic. 2023
Dear GianlucaThank you for sharing your feedback. We apologize for falling short of your expectations. Your rating of 4 out of 10 is noted, and we take your concerns seriously. We are committed to addressing and improving the issues you mentioned. Please consider reaching out to our guest relations team to discuss this further. We appreciate your input and hope for the opportunity to provide you with a better experience in the future.Best regards,Adnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Luz Fernandez

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Noble was an exceptional associate who was kind, warm, attentive, conscientious, courteous, professional, and simply made me and Mom feel like we were right at home. He is such an invaluable asset to the team, and he really exudes the values of the H Dubai, which makes him and that hotel the best personnel and place in town!
Se hospedó 6 noches en noviembre de 2023
Respuesta de Quality & Guest Experience Manager, el 6 dic. 2023
Dear LuzThank you for taking the time to share such heartfelt praise for Noble. We're thrilled to hear about the exceptional service he provided and how he made you and your Mom feel right at home. Noble's kindness, warmth, attentiveness, and professionalism truly embody the values we strive for at The H Dubai.Your kind words serve as a great motivation for Noble and the entire team. We are grateful to have him as part of our staff and appreciate your recognition of his efforts.We look forward to welcoming you back and providing you with another outstanding experience.Warm regards,Adnan ZafarQuality & Guest Experience Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
HASAN
The H Hotel sticht heraus mit seinen Riesen Zimmer& Riesen Bad. einen wunderschönen Ausblick da die Fenster riesig sind. Noch nie so grosse Fenster gehabt und schönen Ausblick. In manchen Hotels schon gewesen weltweit. Es sind auch schöne Details im Zimmer und sehr einladendes grosses Zimmer. Leider ist das Bett für einen so Luxus Hotel sehr schlecht. Hatte schon nach paar Tagen Rückenschmerzen und war nicht angenehm darauf zu schlafen. Service im ganzen Haus ist zuvorkommend und versucht immer weiter zu helfen. Leider merkt man das nicht mehr richtig aufgeräumt und geputzt wird. Verstehe das sie in einem gewissen da immer mehr unter Zeitdruck sind die Menschen. Aber für so ein Luxus Hotel und dessen Preis kann man schon mehr Erwarten. Man wundert sich auch im Eingang Empfangsbereich ob es sich wirklich um ein Hotel handelt.Cafés & Kleidergeschäft . Was leider das schlimmste ist der extreme Lärm Von der unteren Strasse. Sogar ab dem 30.Stock hört man alles extrem. Ob die Autos rennen machen, aufheulen,gepose,gehupe alles hört man leider. Ob man hier bei den Fenstern gespart hat? Jedenfalls das Zimmer beeindruckt und der Ausblick. Doch für diesen sehr hohen Preis weiss ich nicht ob sich das gerechtfertigt da man nicht gut einschläft und den Lärm immer hört. Muss man sich zweimal überlegen. Die Gäste sind auch sehr angenehm da es nicht Massen an Gästen hat und auch nicht viel Lärm Dementsprechend muss man entscheiden
Se hospedó 8 noches en noviembre de 2023
Respuesta de Quality & Guest Experience Manager, el 5 dic. 2023
Dear Mr Hasan,Thank you for taking the time to share your detailed feedback on your experience at The H Hotel. We appreciate your positive comments about the spacious rooms, large bathrooms, and beautiful views from the huge windows. It's great to hear that the staff's service was courteous and helpful throughout your stay.However, we sincerely apologize for the discomfort you experienced with the bed. Your feedback is valuable, and we will certainly address this issue to ensure the comfort of our guests in the future. We understand the importance of a good night's sleep, especially in a luxury hotel.We also appreciate your observations regarding the cleanliness and tidiness. Rest assured, we will review our cleaning processes to maintain the high standards expected from a luxury establishment.Regarding the noise from the lower street, we apologize for any inconvenience caused. We will investigate this matter further and explore potential solutions to minimize noise disturbances, especially on higher floors.Your concerns about the mixed-use appearance of the entrance reception area are duly noted. We will consider how to enhance the hotel's ambiance to ensure a seamless and distinct experience for our guests.We genuinely value your feedback, as it helps us identify areas for improvement. If you decide to stay with us again, we will make every effort to ensure a more enjoyable and comfortable experience.Thank you for choosing The H Hotel, and we hope to have the opportunity to welcome you back in the future.Warm regards,Adnan ZafarQuality & Guest Experience Manager

6/10 Aceptable

David

Se hospedó 1 noche en noviembre de 2023
Respuesta de Quality & Guest Experience Manager, el 20 nov. 2023
Dear Mr DavidThank you for taking the time to share your rating with us. We appreciate your feedback, as it helps us continually improve our services.We're sorry to hear that your experience didn't meet your expectations. We strive to provide exceptional experiences for all our guests, and we regret any inconvenience you may have encountered.If there are specific details or areas you'd like us to address, please know that we're here to listen. Your feedback is valuable to us, and we'll use it to make the necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Thank you for choosing Expedia.Best regards,Adnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Sunock

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
좋았어요
Se hospedó 3 noches en noviembre de 2023
Respuesta de Quality & Guest Experience Manager, el 20 nov. 2023
Dear SunockThank you for the fantastic 5/5 rating! We're thrilled you had a wonderful experience. Looking forward to welcoming you back soon!Best regards,Adnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Francisco

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access to the convention center and metro stop. Great gym. Walking distance to the Frame. Everything else is easily accessible via the metro.
Se hospedó 5 noches en octubre de 2023
Respuesta de Quality & Guest Experience Manager, el 20 nov. 2023
Dear Mr Francisco,Thank you for sharing your positive experience! We're delighted to hear that our convenient location near the convention centre and metro stop, along with the great gym, enhanced your stay. It's fantastic that you found everything easily accessible via the metro. We hope to welcome you back soon!Best RegardsAdnan ZafarQuality & Guest Experience Manager

8/10 Bueno

Domininkas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel in Dubai
Se hospedó 2 noches en octubre de 2023
Respuesta de Quality & Guest Experience Manager, el 20 nov. 2023
Dear Mr Domininkas,Thank you for the fantastic 5/5 rating! We're thrilled you had a wonderful experience. Looking forward to welcoming you back soon!Best regards,Adnan ZafarQuality & Guest Experience Manager

2/10 Terrible

Abdelkader

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Quality & Guest Experience Manager, el 9 oct. 2023
Dear Mr Abdelkader,We're sorry to hear that your recent experience fell short of your expectations, resulting in a 2/10 rating. Your feedback is important to us, and we're committed to addressing any concerns you may have had.If you could provide more details about your stay, it would be greatly appreciated, as it will help us improve and ensure a more satisfying experience in the future.We value your feedback and hope to have the opportunity to better serve you on your next visit.Sincerely,Adnan ZafarQuality & Guest Experience Manager

10/10 Excelente

SANGRAK

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Quality & Guest Experience Manager, el 9 oct. 2023
Dear Sangrak,I'm truly sorry to hear about your negative experience with our hotel and staff. We take your feedback seriously and would appreciate more specific details about your concerns so we can address them promptly.We apologize for any inconvenience you faced during your stay and are committed to improving our services. Your feedback is important to us, and we hope you might consider giving us another chance to provide a better experience in the future.Sincerely,Adnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Frederik

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en septiembre de 2023
Respuesta de Quality & Guest Experience Manager, el 18 sept. 2023
Dear Mr FrederikThank you for your outstanding rating! We're delighted to hear that you had a perfect 10/10 experience during your stay with us. Your feedback is greatly appreciated, and we can't wait to welcome you back for another exceptional visit in the future.Warm regards,Adnan ZafarQuality & Guest Experience Manager

10/10 Excelente

James, Tewkesbury

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel. Lovely rooms with extra touches to raise them above your normal room. Staff were all great and keen to provide the best service. Would definitely recommend and would return.
Se hospedó 3 noches en agosto de 2023
Respuesta de Quality & Guest Experience Manager, el 3 sept. 2023
Dear JamesI'm glad to hear you had a great experience at the hotel! It sounds like they exceeded your expectations with their lovely rooms and attentive staff. Your recommendation and willingness to return are excellent endorsements for the hotel. I hope you have many more enjoyable stays in the future!Best RegardsAdnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Nabeel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The friendliness of the staff, they went out of their way to make our stay memorable.
Se hospedó 2 noches en agosto de 2023
Respuesta de Quality & Guest Experience Manager, el 3 sept. 2023
Dear Mr NabeelThank you for staying at the H DubaiThe staff's exceptional friendliness and willingness to go above and beyond truly made our stay a memorable experienceBest RegardsAdnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Jan Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Quality & Guest Experience Manager, el 11 jul. 2023
Dear Mr JanThank you for staying at The H Dubai, and for sharing your 10/10 rating we are looking forward to welcoming you back.Best RegardsAdnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Vetsch

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nahe der City und sehr sauber alles freundliches Personal kann das Hotel nur weiter empfehlen
Se hospedó 5 noches en julio de 2023
Respuesta de Quality & Guest Experience Manager, el 9 jul. 2023
Dear VetschThank you for your kind review, we are glad you had great stay at the H Dubai, We are looking forward to welcome you backBest RegardsAdnan ZafarQuality & Guest Experience Manager

4/10 Malo

Saleh

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 2 noches en junio de 2023
Respuesta de Quality & Guest Experience Manager, el 9 jul. 2023
Dear Mr SalehThank you for staying at the H Dubai, Apologies we were not able to meet your expectation, hope to tailor a better stay for you in future.Best RegardsAdnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Amna

Se hospedó 1 noche en junio de 2023
Respuesta de Quality & Guest Experience Manager, el 4 jul. 2023
Dear Ms AmnaThank you for staying at the H Dubai, giving us your generous rating, we cannot wait to welcome you back.Best RegardsAdnan ZafarQuality & Guest Experience Manager

8/10 Bueno

Cristian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en mayo de 2023
Respuesta de Quality & Guest Experience Manager, el 30 may. 2023
Dear CristianThank you for sharing your rating. It's great to hear that they had a positive experience overall. While an 8/10 rating indicates a high level of satisfaction, there may still be areas where you can further improve to provide an even better experience in future.Best RegardsAdnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Cristian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en mayo de 2023
Respuesta de Quality & Guest Experience Manager, el 26 may. 2023
Dear Cristian,We’re very appreciative of your positive rating of our hotel. We are looking forward to welcoming you back.Many thanks indeed and have a good day. Kind regards Adnan ZafarQuality & Guest Experience Manager

10/10 Excelente

fredrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
had a great time at this hotel the staff were super amazing. kevin and the entire team did amazing job. 👏 everything was great.
Se hospedó 3 noches en abril de 2023
Respuesta de Quality & Guest Experience Manager, el 16 abr. 2023
Dear Mr. FredrickThank you for staying with The H Dubai, We are delight that you had a great time with us, Its amazing to know that the team took care of you so well, We are looking forward to welcome you back again.Best RegardsAdnan Zafar

10/10 Excelente

Eduardo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel and very kind staff
Se hospedó 3 noches en abril de 2023
Respuesta de Quality & Guest Experience Manager, el 8 abr. 2023
Dear Mr Eduardo,Thank you very much indeed for your positive comments. We’re so glad to hear that you enjoyed your stay with us. We look forward to welcoming you again soon. Kind regards Adnan ZafarQuality & Guest Experience Manager

8/10 Bueno

Mohammad

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the stay
Se hospedó 3 noches en febrero de 2023
Respuesta de Quality & Guest Experience Manager, el 2 mar. 2023
Dear Mr MohammadWe are delighted that you loved your stay, We simply enjoyed serving you as well, We are looking forward to welcoming you backBest RegardsAdnan Zafar

10/10 Excelente

Jonathan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel will be back in November Service was exceptional
Se hospedó 3 noches en febrero de 2023
Respuesta de Quality & Guest Experience Manager, el 24 feb. 2023
Dear Mr JonathanThank you very much for your kind review, We enjoyed serving you as much as you enjoyed your stay, We are looking forward to welcoming you back again.Best RegardsAdnan Zafar

10/10 Excelente

FUMIYUKI

Se hospedó 2 noches en febrero de 2023
Respuesta de Quality and Guest Experience Manager, el 23 feb. 2023
Dear Fumiyuki,Thank you very much for taking the time to share your experience through your rating with us. We look forward to having another opportunity to welcome you back at The H Dubai.Regards, Adnan ZafarQuality and Guest Experience Manager

8/10 Bueno

Becky

Se hospedó 1 noche en febrero de 2023
Respuesta de Quality & Guest Experience Manager, el 16 feb. 2023
Dear Ms Becky,We’re very appreciative of your rating of our hotel. we wish to serve you again for an even better experience.Many thanks indeed and have a good day. Kind regards Adnan ZafarQuality & Guest Experience Manager

8/10 Bueno

Donna, Weston

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
Overall had a nice stay. We did experience some issues with lack of hot water in the morning for showering, and the room furnishings were somewhat worn. Staff was very helpful and made the stay otherwise very pleasant.
Se hospedó 8 noches en enero de 2023
Respuesta de Quality and Guest Experience Manager, el 15 feb. 2023
Dear Ms Donna,Thank you very much for taking the time to share your experience with us. I have recognized your comments with regard to the hot water, Your feedback is highly appreciated and we are pleased to receive your wonderful comments about our team and services. We look forward to having another opportunity to welcome you back at The H Dubai.Regards, Adnan ZafarQuality and Guest Experience Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Great facility, friendly staff, good location, nice amenities.
Se hospedó 6 noches en enero de 2023
Respuesta de Quality & Guest Experience Manager, el 7 feb. 2023
Dear Guest,We’re very appreciative of your positive rating of our hotel. We do take pride in catering to our guests’ needs the best way we can. We are looking forward to welcome you backKind regards Adnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Kam Cheong

Se hospedó 1 noche en enero de 2023
Respuesta de Quality & Guest Experience Manager, el 20 ene. 2023
Dear Mr Kam,We’re very appreciative of your positive rating of our hotel. Many thanks indeed and have a good day. Kind regards Adnan ZafarQuality & Guest Experience Manager

10/10 Excelente

Vincent

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk concierge, Bishnu, Kevin, Nfor, and the lady whose name I forgot, sorry about that, were very helpful with our every request. Great job
Respuesta de Quality & Guest Experience Manager, el 16 ene. 2023
Dear Mr Vincent,Thank you for taking the time to review your stay with us. We’re very pleased to hear that our staff made your stay pleasant and that you indeed enjoyed your experience and time with us. We look forward to seeing you again soon.Have a wonderful day. Kind regards Adnan ZafarQuality & Guest Experience Manager

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Décevant !
Je ne comprends pas les avis positifs, nous avons eu une suite délabrée, fuite d'eau WC, nous avons informé l'hôtel de la 4 reprises, 4 interventions plus tard le problème n'était pas résolu ! Mobilier cassé, pas de mini bar Chambres qui puent, des lits stockés dans les couloir.... Etc. Je peux écrire un tas de choses qui ne vont pas Voir photos ;o(
Se hospedó 5 noches en diciembre de 2022
Respuesta de Guest Experience Manager, el 5 ene. 2023
Dear Guest, Thank you for choosing The H Dubai and for sharing your feedback. We apologize for the inconvenience you faced. Rest assured that we will investigate and rectify the issue. We look forward to welcoming you again soon. Regards, Adnan Zafar – Quality & Guest Experience Manager