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Opiniones de Hamlet Bed & Breakfast

3.5 out of 5
Hamlet Bed & Breakfast
Palmoticeva 3, Dubrovnik

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 68 de 336 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 128 de 336 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 64 de 336 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 32 de 336 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 44 de 336 opiniones" "

7.4/10

Limpieza

7.6/10

Servicio y personal

7.4/10

Servicios

6.6/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Azucena del Rayo

Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Angel

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Location is excellent as well as personnel attention. Installations, cleanliness, reception in very bad shape and strong cigarette smell everywhere. I guess that for smokers it is acceptable.

2/10 Terrible

Yinet

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
Las habitaciones se confundieron al entregarlas . No estaban listas. Aire acondicionado roto y no vinieron a arreglarlo. El jefe no se apareció. Te atiende el chico del bar q no es responsable de nada y no sabe q decir o hacer. Tuve q coger una habitación en el hotel de enfrente. Ahí no pude dormir .
Se hospedó 2 noches en junio de 2023

2/10 Terrible

horacio daniel

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El check in lo entregaron 2 horas después de lo estipulado Casi 6 pisos por escalera, sin comunicarlo Chico, sucio , en el altillo había que agacharse para acostarse en un lado de la cama Solo rescato la ubicacion, muy buena
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Maximiliano, De Argentina

El hotel esta bien ubicado, eso es lo mejor. Pero en contra tiene la decoración antigua, los baños no son muy buenos, y el desayuno es muy básico.
Se hospedó 2 noches en julio de 2018

4/10 Malo

Vicky., España

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Es un hotel céntrico,pero con dejadez.Dueño amable
Recepción no hay,Se fué la luz y no había nadie para arreglarlo,no hay ni un teléfono para comunicar con ellos, la habitación bien, pero no la limpiaron( dijo que cada dos días.La entrada es tétrica y huele mal,La habitación bien,los enchufes caídos.Había sensación de dejadez y falta de cuidado.
Se hospedó 2 noches en noviembre de 2017

2/10 Terrible

Belén, Dubrovnik

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
nada recomendable, cucarachas!!!!
Una pesadilla
Se hospedó 2 noches en agosto de 2017

2/10 Terrible

Chris John

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Desilucionante experiencia
Tres meses previos a la llegada hice la reservacion para 3 habitaciones dobles. El dia anterior a llegar recibi un email del hotel informandome que solo contaban con 1 habitacion en el hotel y que a los demas nos tendrian que acomodar en otro edificio, supuestamente anexo, de la misma calidad. La sorpresa fue que al llegar el edificio no era anexo, sino a varias cuadras del hotel y ademas no eran habitaciones de hotel, sino un departamento con 2 recamaras y 1 baño! Varias cosas no funcionaban bien en el departamento, ademas de que ni remotamente era de la misma calidad que los cuartos contratados. Quedo el hotel de retribuirme por deposito una diferencia, lo cual no ha sucedido hasta le fecha y ya no han tenido ni la decencia de contestar mis correos electronicos. Lo unico que salva al hotel en esta ocacion fue la amabilidad y disponibilidad del personal. Al llegar se le informo al dueño de esta situacion y nunca tuvo la decencia de dar la cara! Muy mala experiencia!!!
Se hospedó 2 noches en junio de 2017

10/10 Excelente

Enrique, mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación dentro de la muralla
Muy buena atención del personal, el desayuno muy bueno y la ubicación inmejorable. Todo fue maravilloso

10/10 Excelente

MARIA EUGENIA, Bogotá Colombia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nos fue muy bien
Nos fue bien a todos fueron dos habitaciones Mario el administrador estuve muy atento Gracia

8/10 Bueno

LLUIS, Barcelona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena habitación dentro de la ciudad amurallada.
Situado en una de las calles laterales que dan al Stradum, la calle principal de entrada al casco viejo de Dubrovnik. Por tanto, de fácil acceso desde la puerta de Pile (donde paran los autobuses, tanto los urbanos como el que trae del aeropuerto) y desde donde se puede ir andando a todas partes. Desayuno correcto y limitado en las mesitas de la calle. Buen aire acondicionado y muy buen wifi. No hay ascensor. Caro pero la situación se paga. Ideal para levantarse pronto y pasear por un Dubrovnik aún vacío, o descansar del calor tras recorrer los 2 km de murallas.

4/10 Malo

carmen maria, granada

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
centrico pero solo para pasar 1 o 2 dias
Hostal céntrico y la persona que nos atendio muy amable pero no lo recomiendo ya que cuando llegamos estaba cerrado y daba sensación de abandono y no había nadie en la recepción cuando llegamos alojarnos.

10/10 Excelente

Maria Celina, Rosario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación
Adecuada la relación precio y servicio, la ubicación es excelente, en pleno centro histórico, y la atención de todos es muy buena!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tres noches en Dubrovnik en el casco antiguo.
El hotel esta ubicado super bien. La conserje del hotel, asi como la señorita que atiende en el lugar del desayuno, EXCELENTES. Una calidez humana y una preocupacion por los pasajeros fuera de lo habitual. Nos sentimos comodisimas, trataron de ayudarnos siempre .Quedamos muy conformes, Nos resulto comodo, muy limpio y la relacion costo/calidad optima!!!!.

2/10 Terrible

Lauren

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
AVOID AVOID AVOID Please listen to me when I say this this not the place for you. Let me preface this by saying, I have worked in hotels and completely understand that things break and it’s out of our control. It’s the complete lack of communication from the management that I take issue with. When the lock on my door was broken it took over 3 hours of trying to get someone to come out and fix it. Management decided to deal with the situation by just ceasing to respond to my messages via WhatsApp instead of checking in or keeping me in the loop at all. Also the bathroom was disgusting water leaks out of the shower everywhere and the shower does not drain well. Also it’s LOUD you can hear the bar downstairs as if you are standing in it.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

henrik

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Overbærenhed nødvendig
Boede én nat på værelse nr.1. Sengen ok. Aircon ok. En sengelampe og tv kunne ikke tændes. Grim kloak lugt på badeværelset. Håndvask afløb meget dårligt fungerende. Loftlampen hang i ledningerne ned fra loftet. Selvfølgelig og ventet ingen udsigt i den smalle gyde hvor hotellet ligger. Men fornuftig pris og meget central beliggenhed i Old Dubrovnik tæller positivt. Vælger dog ikke hotellet en anden gang.
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Francesco

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Difficoltà accesso camere con valigie per assenza ascensore. La colazione non è a buffet come previsto e quanto proposto è preferibile lasciarlo nel piatto. La colazione è servita su tavoli posti sulla strada pubblica al fumo di sigarette del personale dell'hotel incurante.
Se hospedó 2 noches en agosto de 2023

4/10 Malo

Andrew

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Look elsewhere
There is NO free parking at this hotel, despite the listing (took us 4 hours to organise parking, very stressful). Bathroom tap gives only a trickle of water, bathroom door handle fell off, hairdryer didn’t work, makeshift repair to the ceiling and damp mould in curtains. Fabric of the room was just run down. Service was good and location for sightseeing excellent. Breakfast was very basic, but coffee was good.
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

YOSUKE

Se hospedó 2 noches en agosto de 2023

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
You get what you pay for!
This is a pretty sketchy spot run by sketchy people, so be careful! Definitely felt like an old hotel and not super safe. However, the location is great as it’s right in the middle of Old Town and convenient to most areas you would want to visit.
Se hospedó 2 noches en agosto de 2023

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
場所はいい。他は問題あり。
・旧市街地から非常に近い場所にある。 ・ロケーションは最高 ・掃除が毎日行われない ・wifiが繋がらない ・トイレットペーパーの予備がない ・セーフティーボックスがない。 ・タオルの交換が毎日行われない。フロントに頼めば新しいタオルをもらえる。
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Szabolcs

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Tiffany

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

James

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Katherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hamlet B and B. Great
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Juan

Viaje en grupo
No le gustó: Servicios y condiciones de la propiedad
The facility wasn't in good conditions. We woke up at 8:30 am and when we went for breakfast there was a guy sleeping in the couch. The only thing that is good about his property is the location.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Nicolas

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Do not recommend this place
We stayd for to nights. The room it self had many flaws. The aircon did not work, the Internett was on and off all the time. There was a lamp hanging from the ceiling in the bathroom, and no airflow out of the bathroom. This lead to a wet bad smell in a warm room. We had breakfast included, but this was not ready when we went out 0930. We later got compersation for this after we went and exprested us, witch was ok, but still. The room was not clean, we found bugs. And when we were about to leave a huge cockroach was running over the room. The acommedation is on top of a bar, so there is high music until around midnight and you can hear that very well in the room Do not recommend this place at all.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Henri

Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Andreas, Nordkirchen

Le gustó: Limpieza y servicio y personal
Very nice and friendly staff. Nice and clean room… little breakfast included. Main Street of Dubrovnik is 5 minutes away.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Rune

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Bad experience - door would not lock in my room!!!
Bad management - they do not care about you! Stay away from this place! I checked into the hotel in the early afternoon around 3PM. I went to the room and started the Air-conditioning unit. The place is a little run down, but I expected this and all looked good so far. An hour or so later I needed to leave the hotel and found out that my door would not lock from either the outside or the inside. I informed the guy who checked me in and I texted and e-mailed the emergency contact posted in the lobby because the guy who checked me in only operated the restaurant/bar in the place. I never got any responses from the management by e-mail or text. Finally, the guy who ran the bar during the night around 10 PM told me that that management offered me a 10% discount and would give me a new room the next day. It was unacceptable to me to sleep in a room that you cannot lock so I found another hotel nearby that was much nicer for about the same price.
Door frame is damaged.
Door and lock is almost falling apart.
Door wouldn't lock from inside - handle would just spin and there was no dead bolt/
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Miroslav

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

2/10 Terrible

dorte

Se hospedó 1 noche en julio de 2023

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A éviter
Hôtel en désuétude. Lumière manquante dans la salle de bain / climatisation presque inexistante et sale . Moisissures dans la douche . 1 nuit suffisait
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Paul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good for dursing though not the best in Dubrovnik Definition of durst: to lay horizontally in a state of mess while surfing the web, watching TV or both simultaneously.
Se hospedó 2 noches en julio de 2023

2/10 Terrible

lucinda

Viaje en grupo
No le gustó: Servicio y personal
Refund please! Worst hotel experience ever!
The worst managed hotel I ever stayed! Stay away! Called three times in an hour, no answer, no parking. Finally someone answered call, was supposed to text me directions to a near by parking lot, waited for 15 minutes, no text. After dragging the luggage through old town, there was no reception at the hotel, only a bar waiter to give us key. Had to carry luggages to the 4th floor, no air con in the stairway, no lights on 4th floor, half lights in room #8 were not working. Couldn’t get in with code that was given to me at night after 12:30 am. called but nobody answered the call. Had to knock the door so hard for 15 minutes until another guest came down to open the door, felt bad about waking him but had no way to get in. No cleaning service, only one glass in the room, no big tower for shower, no extra toilet paper. Frankly, I should be refunded for two nights at this hotel!!
Se hospedó 2 noches en julio de 2023

4/10 Malo

Mohan

Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
Great location but not much more!
My wife and I spent two nights a week ago (July 2023). The only plus point about this B&B is the location - right inside the old town of Dubrovnik and a 5 minute walk from the Plie Gate. Makes it very convenient to walk the city walls. Also, restaurants and bus stop, taxi stand are close by. (The owner was also kind enough to arrange an airport transfer for us) Negatives - our room was on the 4th floor and there is no lift in this 250+ years old building (my fault for not requesting a lower floor room in advance). So we had to carry 2 suitcases up the stairs. The room had a slanted ceiling where one can easily bump into it if not aware of it all the time. The shower stand was broken - very difficult to handle the telephone shower. One table lamp did not work. One of the rooms had A/C problem one night and several other rooms (including ours) had to be inconvenienced to work on the fuse box. The breakfast was just bare minimum. No eggs - just croissant, ham, cheese, orange juice and coffee. The man at Reception was managing all operations and he was clearly overworked. On the morning of checkout, he was late to show up and we had to scramble to leave to catch a bus on time. If you want to stay here - better request a lower floor during booking and don't expect anything more than a bed and a small breakfast.
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel, right in the lively center of Old Town
Nice hotel, right in the lively center of Old Town. Very convenient for local attractions, as well as a few minutes walk for a meeting point for most tour operators. Easily accessible after-hours. Breakfast isn't served until 0800, so too late if your catching most morning tours. Skip the pre-paid breakfast.
Se hospedó 4 noches en julio de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Needs maintenance
Great service by the caretaker that runs the bar below! But condition of apartment wasn’t great. Bathroom sink taps would only provide a trickle of water. Towel rail was broken, bathroom door handle was broken. Shower screen wasn’t to the floor so bathroom flooded with each shower
Se hospedó 1 noche en julio de 2023

8/10 Bueno

James

Viaje familiar
Le gustó: Limpieza y servicio y personal
The property is above a little bar area, in and excellent and convenient location in the walled city. Breakfast in the morning was nice. The property itself could use a little work, and the cot we had ( there were 3 of us) had broken slats, so we just put the mattress on the ground. The man who was in charge of giving us our keys and breakfast etc was very sweet. Overall it was a lovely place to stay- but could use some up keep.
Se hospedó 4 noches en junio de 2023

8/10 Bueno

Lisa

Se hospedó 1 noche en junio de 2023

2/10 Terrible

Thomas, Chicago

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
This was the most disappointing stay we have had our our three week tour. We even stopped at the facility a week prior to our arrival after our cruise to confirm our room selection and insure we would be on a lower floor since there was no elevator. Upon arrival we were told that our room was not available as a previous guest had complained about her room and was given ours instead. So we were forced to climb 5 flights of stairs to our room number 5. It only had twin beds and was much smaller than the room we paid in advance for, which was a double bed and twin in a larger room. The room we were given only had one bath towel and one hand towel and no toilet paper. The TV did not work. The most important problem was that the door would not lock! The staff there could not resolve the problem and said the owners were previously made aware of the issue but failed to resolve it. There was no room safe as advertised either. Every time we had an issue we had to walk down the 5 flights of stairs to get it resolved. The lock issue was never fixed. We were not offered any compensation for our problems. We paid to a larger room and did not get it. The breakfast was small but nice, cold cuts, croissant, juice and coffee. The bar staff were helpful but limited in their capacity to resolve our issues. The hosts never appeared. I would not recommend this B&B.

6/10 Aceptable

Rebekah

No free parking as advertised
We booked this hotel as it offered free offsite parking, however upon arrival were told there is no parking and given directions by the owner to a supermarket car park miles away. Thankfully the front of house manager Maro (who was so friendly and helpful the whole stay) was able to direct us to a more legitimate free parking area where we wouldn’t get towed.
Se hospedó 2 noches en mayo de 2023

2/10 Terrible

Madeleine

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
The manager was excellent but sadlly the owner did not worry about maintenance. Hence rooms all had neqtive issue. However the manager tried to offset frustrations in room standards
Se hospedó 4 noches en mayo de 2023

10/10 Excelente

Melita

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed there with two senior ladies and all three of us thoroughly enjoyed our stay. The building is old with character and felt like we were living in the castle area in old times. Beautiful! Beautiful paintings as well. Of course it is old, and not perfect but lots of amenities e.g. shower etc are new and clean. The breakfast lovely, the care of staff (Maro)amazing, and the location ideal. I was worried when I read some reviews, but in the end we fell in love with the place and the city of course. The location of the hotel is more than ideal.

8/10 Bueno

Vanessa

Le gustó: Servicio y personal y servicios
This is not a 5 star hotel so dont expect 5 star services especially for price and location in Dubrovnik. Main Pro is that the hotel is in the one of the best locations in the city. Walking distance to all the main attractions. Staff was friendly and accommodating. Con: no daily room service and be sure to have all your toiletries including shower gel. Rooms could be improved to look better. For example the curtains were torn and I had to pin them at night to close completely. Other than that I would recommend only if youre not looking for 5 star services.
Se hospedó 2 noches en octubre de 2022

6/10 Aceptable

Morten

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Caroline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel was in center city. Outside parking is very expensive
Se hospedó 3 noches en octubre de 2022

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
Fint sted - overenstemmelse ml. pris og standard
Hamlet er centralt beliggende i den gamle by. Der er fin overensstemmelse mellem pris og standard. Så hvis det er vigtigere for dig at bo centralt i den gamle by, end at tilbringe tid på værelset, så er Hamet B&B value for money. Stedet ligger endvidere lige ved siden af både en ølbar og en vinbar - begge med timelige priser.
Se hospedó 5 noches en octubre de 2022

2/10 Terrible

Gabriela

Se hospedó 1 noche en agosto de 2022