Alberca techada, sombrillas en la alberca y camastros
Ver disponibilidad

Opiniones de Sun Gardens Dubrovnik

5 out of 5
Sun Gardens Dubrovnik
Na Moru 1, Orasac, Dubrovnik

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 658 de 902 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 183 de 902 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 39 de 902 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 902 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 902 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.4/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

carlos

Se hospedó 4 noches en junio de 2022
Respuesta de Enisa Grebovic, Head Concierge, el 20 jun. 2022
Dear Carlos, Thank you for staying at our Sun Gardens Dubrovnik and for taking time to leave a review. We are happy that you loved our resort and we hope that you will be back for a summer vacation soon. Looking forward to welcome you back. Kindest regards, Enisa

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel precioso con unas vistas de sueño. El traro desde el minuto uno inmejorable. Sin duda este hotel ayudo a que nuestra estancia fuera única!
Se hospedó 5 noches en octubre de 2019
Respuesta de Enisa Grebovic, Head Concierge, el 26 nov. 2019
Dear Guest, Thank you so much for the great words about our property. We are happy to hear that you have enjoyed your stay with us. Looking forward to welcome you again and sending you warm regards, Enisa

8/10 Bueno

Cliente verificado

Se hospedó 8 noches en junio de 2019
Respuesta de Enisa Grebovic, Head Concierge, el 20 jun. 2019
Thank you for staying with us , we are looking forward to welcome you back to our beautiful property...

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo fue perfecto, pero el colchón no estaba en óptimas condiciones para el nivel de hotel. Eso fue lo que desentonó en la estadía !
Se hospedó 4 noches en mayo de 2019
Respuesta de Enisa Grebovic, Head Concierge, el 9 may. 2019
Thank you for your stay with us! We truly appreciate your feedback and looking forward to your next stay with us. Kind regards, Enisa

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
Demasiado caro
Es un hotel con una ubicación privilegiada. Fantásticas aguas transparentes. Nos dieron una habitación con buenas vistas. Las instalaciones son muy buenas, varios restaurantes, varias piscinas. etc.. El personal y su atención es muy bueno Los aspectos negativos fueron una bañera de altura inalcanzable y lo caro que es comer o usar sus servicios (por ejemplo bote/bus a Dubronivk). Una cocacola vale casi 5 euros......
Se hospedó 3 noches en agosto de 2018
Respuesta de Enisa Grebovic, Head Concierge, el 22 ago. 2018
Thank you so much for staying with us , we really appreciate feedback from you. Hoping that you will visit us again, we are sending you warm regards...Enisa

10/10 Excelente

Humberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place tonstay
Se hospedó 2 noches en julio de 2018
Respuesta de Enisa Grebovic, Head Concierge, el 1 sept. 2018
Dear Humberto, Thank you so much for leaving the review, we are more than happy to see that you are recommending our property . That gives us the picture that you had an amazing time with us. Kind regards, Enisa

10/10 Excelente

Valeria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gran hotel pero lejos de la ciudad
Es un gran hotel, excelente servicio y facilidades. Muy caro. Lejos de Dubrovnik.
Se hospedó 3 noches en julio de 2018
Respuesta de Enisa Grebovic, Head Concierge, el 4 ago. 2018
Dear Valeria, First of all let me thank you for staying with us and for leaving us this great review. Very much appreciated ! Kindest regards, Enisa

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen resort...
Es un hotel para quedarse dentro del hotel, por la ubicación. Llegue y no tenían mi habitación, por lo que me dieron un upgrade. Este upgrade fue en la habitacion pero sin vista al mar, por lo que tras hablar con dos personas (una de ellas muy mal predispuesta) me cambiaron a una habitación más grande todavía con vista al mar. Muy buena la pileta. No los probé pero hay dos restaurantes. El mercado está muy completo. Mi estafia fue muy corta para disfrutar de todo
Se hospedó 1 noche en mayo de 2018
Respuesta de Enisa Grebovic, Head Concierge, el 10 jun. 2018
Dear Valued Guest, Let me start with thanking you for your stay! We appreciate your feedback and as we can see everything worked well for you. Upgrade was delivered and we are happy that you got to enjoy your sea view room. Too bad that you did not get to try all of our facilities during your stay. I hope that you will be able to come and visit again so that you truly enjoy everything that we have to offer. Warm regards, Enisa

6/10 Aceptable

Rachel

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel is not located in the old Town, actually is a taxi ride of 33 euros, so you need to spend 66 euros each time you go there, where fun is. The other point is that the facilities around the apartments looks unattended and very tiny. The day we arrived elevator was not working. Garden view advertisements should be read carefully since you have grass between one apartment and the other, no garden view.
Se hospedó 1 noche en mayo de 2018
Respuesta de Enisa Grebovic, Head Concierge, el 30 may. 2018
Dear Rachel, First of all let me thank you for staying with us ! I am sorry to hear that you did not like our location. We are blessed with the location that is peaceful but at the same time well connected to Dubrovnik. Our agency onsite provides car transfers as well as the shuttle service. Frequent public transportation is available as well. We really hope that you will give our beautiful resort another chance and that we will welcome you again. Warm regards, Enisa

10/10 Excelente

luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tranquilo limpio personal agradable y atento
En general nos fue muy bien en todo Todas las instalaciones de muy buen nivel

10/10 Excelente

MARIELA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
limpio comodo elegante
La pasamos increíble. hotel de primera

10/10 Excelente

miki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Increible
Lo unico es q esta a 10 km de la ciudad vieja asi q tendras q tomar taxi

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bonito pero no 5 estrellas.
El hotel está bastante bien, las instalaciones están muy bien y el personal del hotel es muy profesional, amigable y servicial. Tuvimos una confusion en la reserva, con el tipo de habitación (vistas al mar según mi reserva pero no según su confirmación) y aunque la primera noche no tuvimos esta opción, las siguientes ya se nos dio la posibilidad de cambiar de habitación con vistas al mar. El desayuno y la calidad de la restauración es lo que no se corresponde con la categoría del hotel.

10/10 Excelente

anita, bogota, colombia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lindo hotel, un poco retirado de Dubrovnik
Un hotel más apropiado para familias en vacaciones o parejas en luna miel, para personas mayores es un poco retirado y esto dificulta los traslados. El aire de las habitaciones hace mucho ruido.

10/10 Excelente

Rosa, Madrid, España

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Radisson Sun Garden Spa Inmejorable
El hotel cumple con las expectativas y tiene muy buena relación calidad precio. El spa es inmejorable, completo, funcional, en perfecto estado TODO. Fuimos después a un 5* en Split y fue lamentable, claro que despues de ver éste fue peor. La gente es muy amable y servicial, tratan de solucionarte lo que le pidas. Fuimos en la tercer semana de septiembre y había mucho cerrado. En los alrededores hay que coger el auto, pero estás cerca de Dubrovnik para escaparte hasta allí. Hay gran cantidad de restaurantes dentro del complejo y te salvan si no quieres salir, porque los precios no son desorbitados. Nos encantó y volveremos seguro.

10/10 Excelente

Ivonne

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay. The resort is big and has excellent facilities. From the moment we checked in staff were friendly and very helpful. Even got an upgrade which was amazing, as the terrace views were stunning and the kids had a bigger space to enjoy outdoors. The sports centre is great, the gym has lots of equipment to get a decent workout and it’s never to busy that you can’t get on one of the machines. The football pitch was our main base as our son loves football so it’s great to have this in the hotel and also the games room with the pS games, to lounge for a bit after a good workout on sports centre. Thank you for making this a memorable stay. We would thoroughly recommend it and hope to be back again soon.
Se hospedó 1 noche en abril de 2024
Respuesta de Enisa Grebovic, Head Concierge, el 15 abr. 2024
Dear Ms. Ivonne,First of all let us thank you for choosing our property for your family vacation!Thank you for all the kind words about our staff and their service. We are blessed with beautiful views and great facilities, we are glad that you enjoyed every second. Making your stay a memorable one is the biggest reward for all of us!Looking forward to your next stay with us and sending you warm regards, Enisa Grebovic

10/10 Excelente

Christian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property and ground are extremely beautiful. Staff is very courteous and hospitable. We had problems with our air conditioners during our first night, and they changed our rooms to another residence promptly and with really good service. The restaurants in the property are top notch food, particularly Veranda.
Se hospedó 4 noches en octubre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 3 nov. 2023
Dear Christian,Let us thank you for this beautiful review about our property and staff. Glad that you enjoyed everything and we look forward to your next stay with us.With best regards, Enisa

10/10 Excelente

Thomas David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fab location
Se hospedó 7 noches en octubre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 3 nov. 2023
Dear Thomas David,Thank you for your recent stay with us. Happy to see that you enjoyed location and your stay with us.With kind regards, Enisa

8/10 Bueno

Alison

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en octubre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 28 oct. 2023
Thank you for staying with us at Sun Gardens Dubrovnik!

10/10 Excelente

Anni

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en octubre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 28 oct. 2023
Thank you for your stay at Sun Gardens Dubrovnik! We will be happy to welcome you back soon.With kind regards, Enisa

10/10 Excelente

Mark, Newcastle Upon Tyne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing views. Club lounge very good. Rooftop breakfast special.
Se hospedó 4 noches en octubre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 16 oct. 2023
Dear Mark,Let us thank you for this great review and for choosing us for your stay in Dubrovnik. Happy to see that you had a great time in our resort.We truly hope that you will be back soon and we are sending you best regards, Enisa Grebovic

10/10 Excelente

Lena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Excellent service, staff is super friendly and kind! Hotel could use some fixing here and there and the restaurants are insanely overpriced. However: overall would recommend.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 25 sept. 2023
Dear Lena, Thank you so much for the great words about our staff and excellent service. We are glad that you enjoyed your stay with us and thank you for your input.With best regards, Enisa

10/10 Excelente

Luciana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 25 sept. 2023
Dear Luciana,We thank you for the recent stay with us and for leaving a great score!We are looking forward to your next visit with us.With kind regards, Enisa

10/10 Excelente

Meliha

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel
Se hospedó 4 noches en septiembre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 25 sept. 2023
Dear Meliha,Thank you for the great review and for your recent stay with us at Sun Gardens Dubrovnik.With best regards, Enisa

10/10 Excelente

Mile

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Shopping
Se hospedó 3 noches en septiembre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 25 sept. 2023
Dear Mile,Appreciate your feedback and thanking you for your stay with us. With kind regards, Enisa

10/10 Excelente

Mark, Derry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice resort. Friendly staff and rooms were lovely
Se hospedó 4 noches en septiembre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 22 sept. 2023
Dear Mark,We would like to thank you for your nice feedback and for your recent stay with us.With kind regards, Enisa

10/10 Excelente

Doriana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic Resort
We stayed in the Residences Garden, it was a fantastic apartment with living room, dining table and kitchen, 1 bedroom and 1 big bathroom. We had a balcony with table and sunbeds accesible from the bedroom and the dining space. Everything was perfectly clean and we had everything we need to spend a lovely and comfy stay. The resort is absolutely amazing, several pools including one for adults only, big spa, big sport center, the private beach is great, several restaurants. It's more than what we expected. We definitely recommend it and we'll come back.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 18 sept. 2023
Dear Ms. Doriana,Let us thank you for your stay with us and for picking our property for your stay in Dubrovnik.Happy to see that you were comfortable with your residence and that you found everything fantastic.Nice words about our resort and all the amenities that we offer mean a lot to us. We truly hope that you will visit us again and until next time we are sending you warm regards, Enisa Grebovic

10/10 Excelente

Nina Joyce

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing hotel, great food friendly staff, clean. Perfect holiday for any age. 3 large pools with bars 2 with children’s pool, plenty of sun beds ect. Pebbled beach with sun beds & bar just a short walk down from the hotel. 5 restaurants all different. Wonderful Spa. Great breakfast choices. Lovely bar in the hotel & amazing views. Shops, supermarket children’s clubs & much more. Nothing is too much trouble. My husband & I had an amazing holiday.
Se hospedó 7 noches en septiembre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 14 sept. 2023
Dear Nina Joyce,Great to see all the nice words about our resort!Happy that you enjoyed your stay and looking forward to your next visit.With kind regards, Enisa

10/10 Excelente

Anthony

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was superb in almost aspects, excellent restaurants and feeling of space around the pools and the beautiful beach. The only negatives were: 1) We shared the hotel with a large conference and breakfast was extremely busy and I would have expected that the delegates could have taken breakfast in a separate area and not in the same area as the regular holidaymakers. 2) The offerings for lunch were a little limited and it would have been good to have had a little more seating around the pools where snacks could have been had on plates rather than in boxes.
Se hospedó 7 noches en septiembre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 10 sept. 2023
Dear Anthony, We are happy to see that you had a nice stay with us. Thank you for taking time to leave this review about our resort. It would be our pleasure to welcome you back to Sun Gardens Dubrovnik. Thank you for all the suggestions that you made, it helps a lot to hear from our guest.Kindest regards, Enisa

8/10 Bueno

Rade

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 10 sept. 2023
Dear Rade,Let us thank you for your stay with us and looking forward to your next visit.With kind regards, Enisa

10/10 Excelente

John James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A fabulous resort with amazing rooms and facilities. The spa and sports facilities are excellent and the beach and pools are immaculate. There was something for everyone. The staff were so friendly and helpful, service at its best and the Croatian culture is very warm, kind and friendly. On site facilities such as the spa and restaurants were expensive but of a high quality. We had a wonderful stay, thank you.
Se hospedó 7 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 4 sept. 2023
Dear John James,Thank you for taking your valuable time to provide us with your feedback on your recent stay with us. All the nice words about our staff and culture mean a lot to us.I was thrilled to hear that you have enjoyed your stay with us and we are hoping that we will be able to welcome you back sometime in the near future.Kind regards from Sun Gardens Dubrovnik.

10/10 Excelente

Stephanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stunning property in a beautiful location. Staff were attentive and friendly, nothing was too much trouble Great selection of restaurants, well cooked & presented food. We stayed in one of the Residences which was spacious and very well equipped. We had a great few days Stayed as 2 adults & 1 child
Se hospedó 5 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 4 sept. 2023
Dear Stephanie,We're absolutely delighted that you enjoyed your stay at our resort with its top-class facilities and great food and we thank you for taking the time to share your experience with us. It is nice to hear that you enjoyed your residence. Special thanks for mentioning our staff. We sincerely hope that we will welcome you again in Sun Gardens Dubrovnik in the near future when hopefully, you will become our regular guest.Kindest regards, Enisa

10/10 Excelente

Abbie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 7 sept. 2023
Dear Abbie,Thank you for your recent stay with us. As we can see it was a great stay!With kind regards, Enisa

10/10 Excelente

Stephanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a lovely stay at Sun Gardens which we chose mainly for the resort style stay, whilst being able to get into Dubrovnik for a day visit. We arrived by ferry from Korcula and arranged a transfer to the hotel ahead of time which worked seamlessly. Check in great and efficient and we were upgraded to a 2-bedroom residence which was a lovely surprise and very much appreciated! The resort is HUGE, and we got a golf buggy to the room with our luggage. The residence was very large and really well equipped, very clean and modern. The pools were very nice, there were two outdoor pools available to us with our 5-year old. Both had pool bars and food available. Service was great. Prices were a little inflated but actually not crazy in comparison to town and other places we visited. There were a few things round the pool which could do with a bit of maintenance - one of the paddling pools was empty and the fountains and bubbles weren't working which was a shame. Also, the floor of the pool area was incredibly slippery and quite dangerous if bare foot. There were a number of dining options, but we found that all but one were too fussy and too expensive, especially if dining with children. The pizza / pasta restaurant was the only one really suitable so we ate there twice out of three evenings. We went to the Saturday night party with Asian food which we would highly recommend. The food was lovely. Overall a fab stay and we would definitely come back!
Se hospedó 3 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 31 ago. 2023
Dear Stephanie,It was with great pleasure that we read your comments, letting us know that you enjoyed our service and the facilities in our resort. Glad to see that you enjoyed your 2-bedroom residence. We will be delighted to welcome you back to our resort sometime in the near future.With kind regards from Dubrovnik.Yours sincerely, Enisa

10/10 Excelente

Desta

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good!!!!
Se hospedó 7 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 31 ago. 2023
Dear Desta,Thank you for taking your valuable time to provide us with your feedback on your recent stay with us.I was thrilled to read that you enjoyed your stay with us.With kind regards from Dubrovnik, Enisa

10/10 Excelente

Shachar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 25 ago. 2023
Dear Shachar,Thank you for your stay with us and looking forward to welcome you back sometime in the future.With kind regards, Enisa

10/10 Excelente

Kate

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A beautiful hotel in beautiful surroundings. The Marina pool was beautiful and we enjoyed swimming in the sea. The Campioni football camp for our son was excellent.
Se hospedó 11 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 25 ago. 2023
Dear Kate,Thank you for taking your valuable time to provide us with your feedback on your recent stay with us.I was thrilled to read that you enjoyed your stay with us. Happy to read that you enjoyed the relaxed and calm atmosphere at our Marina Pool which is reserved only for the adults, since the two remaining pools are suitable both for the adults and kids. Most of all we are happy to see that your son enjoyed Campioni camp.We look forward to welcoming you back in a near future and I hope you will become a regular guest of Sun Gardens Dubrovnik.With kind regards, Enisa

10/10 Excelente

Alisa

Se hospedó 4 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 14 sept. 2023
Dear Alisa,Thank you for your feedback on your recent stay with us.With kind regards, Enisa

10/10 Excelente

Dax Edward

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is built into the mountain so there are lots and lots of steps.
Se hospedó 7 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 25 ago. 2023
Dear Dax Edward,Thank you for your recent stay with us and thank you for taking the time to leave us the review.With kind regards, Enisa

10/10 Excelente

Julian

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful Hotel, Beautiful location, friendly staff. We spent 10 days here and wanted to stay longer. Very family friendly. I feel like this hotel and location is defiantly a hidden gem.
Se hospedó 10 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge , el 25 ago. 2023
Dear Julian,Thank you for taking your valuable time to provide us with your feedback on your recent stay with us.I was thrilled to hear that you have enjoyed your stay with your family in our resort, service of our staff, all our facilities and location.We look forward to welcoming you back, sometime in the near future when hopefully, you will become a regular guest of Sun Gardens Dubrovnik.With kind regards from Dubrovnik,Yours sincerely, Enisa

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 23 ago. 2023
Dear Sandra,Thank you for your recent stay at Sun Gardens Dubrovnik!Glad to see that you had a great time with us.With kind regards, Enisa

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very bad place and poor service.
Se hospedó 1 noche en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 20 ago. 2023
Thank you for staying at our Sun Gardens Dubrovnik and for sharing your review with us. I want to apologize and express our regret that you weren’t completely satisfied with your stay in our resort.Please feel free to contact us directly to share your concerns, we would love to hear from you.With kind regards, Enisa

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Mediocre place
Very Poor Service Mediocre and Overpriced - they price like a 4S / Six Senses for a 4 stars quality
Se hospedó 3 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 20 ago. 2023
Thank you for staying at our Sun Gardens Dubrovnik and for sharing your review with us. I want to apologize and express our regret that you weren’t completely satisfied with your stay in our resort.Please feel free to contact us directly to share your concerns, we would love to hear from you.With kind regards, Enisa

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A piece of paradise
I would recommend sun gardens. It was enormous which was a little overwhelming at first. Adult pool great with our teens, sports centre excellent especially in the heat. John Barnes was coaching footie when we were there which was fab, Only down side was lots of steps 113 to our room! and restaurants expensive thought the steak one was great for a last night treat! Concierge really helpful! 20 mins from old town Dubrovnik which was 20 euros in uber and absolutely magical!
Se hospedó 7 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 31 ago. 2023
Dear Guests,Thank you for taking your valuable time to provide us with your feedback on your recent stay with us.I was thrilled to read your comments about the Concierge experience, coach John experience and swimming pools.I will be a great pleasure to share your kind words with the rest of the staff.We look forward to welcoming you back, sometime in the near future when hopefully, you will become a regular guest of Sun Gardens Dubrovnik.With kind regards from Dubrovnik,Yours sincerely, Enisa

8/10 Bueno

Toby

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 11 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 20 ago. 2023
Dear Toby,Thank you for your recent stay at Sun Gardens Dubrovnik!With kind regards from all of us here, Enisa

10/10 Excelente

Ronni

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Um dos melhores e mais bonitos hotéis que já fui
Hotel incrível, quartos grandes, vista esplêndida, atendimento excelente, café da manhã maravilhoso, restaurantes diversos e piscinas lindas.
Se hospedó 6 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 20 ago. 2023
Dear Ronni,Let us thank you for your kind review on your stay with us. We appreciate your nice words about our facilities and happy to see that you had a great stay in Sun Gardens.We would love to welcome you back!With warm regards, Enisa

10/10 Excelente

Charlotte

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was wonderful at Sun Gardens, the staff, the restaurants, the views!! You cannot walk to anywhere outside of the hotel, which for us was unfortunate, always having to take taxis but there is plenty to do within the hotel & there are shuttle services to Dubrovnik throughout the day. The pool & beach areas are all great! All in all we loved staying here
Se hospedó 9 noches en julio de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 20 ago. 2023
Dear Charlotte,Thank you very much for the great review you wrote about your stay in Sun Gardens recently. We are happy to learn that you had a pleasant stay with us. All the nice words about property, restaurants, views and yet best about our staff are such a reward to all of us here. Thank you! Hoping that we will welcome you again soon in our beautiful resort.Warm regards, Enisa Grebovic

10/10 Excelente

Angeliki

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sun Gardens Dubrovnik is an amazing hotel with great pools for all ages. Beautiful scenery, lots of restaurants that served delicious food, staff very cordial, parking included and the rooms were spacious, clean and big. Also we had beach access as well, which we love attending both-pool and beach. My family and I were thrilled with our stay.
Se hospedó 5 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 20 ago. 2023
Dear Angeliki,We all thank you for your great review about our property. All the beautiful words about our restaurants, staff, comfort and clean rooms make us happy and proud.Looking forward to welcome you and your family again in Sun Gardens Dubrovnik.Warm regards, Enisa

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location, bad restaurants.
Location is great, right on the beach. Good service and clean rooms, however the interior and decor of both the rooms and common areas are quite dated. The largest downside is the restaurants. They are very overpriced, and quality is low. Pasta dishes costs close to 30 EUR, and taste like they were made in a student's kitchen only with prefabricated goods. There are no alternatives nearby outside the hotel, so you're stuck with these restaurants only.
Se hospedó 4 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 20 ago. 2023
Dear John,We would like to thank you for staying with us. We appreciate all the comments that you made about our property. In terms of our food and beverage prices we do check regularly that they are in line with our competition in Dubrovnik. I truly hope that we will have a chance to welcome you back again.With kind regards from Dubrovnik, Enisa

10/10 Excelente

Elizabeth

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would highly recommend Sun Gardens Hotel Dubrovnik. All staff were so courteous and helpful. They arranged transport when needed, recommended restaurants outside the resort that were not far from the hotel that served great food. Views from the hotel are amazing and made for a very relaxing stay. We took a shuttle boat to Old Dubrovnik town which gave some great views of the coastline and islands. Spa experience was so relaxing and facilities had a lot to offer. Having a full body massage was a great start to the holiday.
Se hospedó 7 noches en agosto de 2023
Respuesta de Enisa Grebovic, Head Concierge, el 12 ago. 2023
Dear Elizabeth,Thank you so much for your recent stay with us and for taking the time to leave us such a nice review!Happy to see that your were satisfied with everything in the resort and we hope to welcome you back again.With warm regards, Enisa