Área de parrilladas y picnic

Opiniones de Holiday Inn Express & Suites Altoona, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Altoona, an IHG Hotel
115 Convention Center Dr, Duncansville, PA

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 369 de 477 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 77 de 477 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 18 de 477 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 477 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 477 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

CARLOS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de Heather M. GM, el 10 may. 2023
Thank you Carlos! We thank you for being our guest and we hope to have the pleasure of welcoming you back again!

10/10 Excelente

Migdael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good
Se hospedó 1 noche en febrero de 2023
Respuesta de Heather M. GM, el 13 feb. 2023
Fantastic! We love knowing you had a great stay! We hope to welcome you back again!

10/10 Excelente

LORENZO CAMPA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy confortable
Se hospedó 1 noche en mayo de 2022
Respuesta de Heather M. GM, el 10 jun. 2022
Thank you vey much! We appreciated having you as our guest! We hope to welcome you back again soon!

10/10 Excelente

Ana

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

German, Oakville, Ontario, Canada

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo en este hotel me pareció excelente y de destacar, el desayuno, más variado que en cualquier otro hotel de la misma categoría.
Se hospedó 1 noche en enero de 2020
Respuesta de Heather M. GM, el 6 ene. 2020
Thank you!

10/10 Excelente

Rick

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No problems
Se hospedó 3 noches en mayo de 2024
Respuesta de Heather Macharola, General Manager., el 14 may. 2024
Thank you Rick for being our guest and we are happy you had no problems. We are always available to you if you do have any issue! We want your stay to be great!

10/10 Excelente

Justin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in was very fast
Se hospedó 1 noche en abril de 2024
Respuesta de Heather Macharola, General Manager., el 10 may. 2024
Thank you Justine, We love reading kind comments! We hope to welcome you back to Altoona again soon!

10/10 Excelente

Joseph

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to the conference center. This hotel was spotless and the staff exemplary.
Se hospedó 2 noches en mayo de 2024
Respuesta de Heather Macharola, General Manager., el 8 may. 2024
Thank you Joseph for being our guest! I truly appreciate such a kind review! We hope to welcome you back again for another event at the The Blair County Convention Center!

10/10 Excelente

Joy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything
Se hospedó 1 noche en abril de 2024
Respuesta de Heather M General Manager., el 6 may. 2024
Thank you Joy, it was our pleasure having you stay with us! We hope to welcome you back again soon!

10/10 Excelente

Michele

Se hospedó 1 noche en abril de 2024
Respuesta de Heather M General Manager., el 20 may. 2024
Thank you Michele for a great rating! We appreciated you choosing our Hotel in Altoona, PA!

10/10 Excelente

diana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Heather M General Manager., el 29 abr. 2024
Thank you Diana! We are thrilled to know you enjoyed your stay! We truly hope to welcome you back again soon!

10/10 Excelente

Amanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really appreciate 24/7 coffee and water and variety of breakfast options:)
Se hospedó 2 noches en abril de 2024
Respuesta de Heather M General Manager., el 17 abr. 2024
We are so happy you liked our new bean to cup coffee! We think water is essential too! Thank you for being our guest! We hope you stay again and enjoy another breakfast!

10/10 Excelente

Brian, Lake Park

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only drawback no restaurants within walking distance.
Se hospedó 1 noche en abril de 2024
Respuesta de Heather M General Manager., el 12 abr. 2024
Thank you for the great rating! But more importantly thank you for being our guest! Walking is definitely not suggested on the highway but within a 1/4 mile there are more restaurants than we can count! Uber eats and many restaurants also deliver here! We can give you lists and recommendations!

4/10 Malo

Autumn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pros: Clean, comfortable bed, and good breakfast options. Cons: Extremely noisy hotel making it difficult to get a good nights rest. Will not stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Heather M General Manager., el 3 abr. 2024
We re glad you enjoyed the bed and breakfast and cleanliness of our hotel! We are sorry you had a not as quiet as you needed stay. Sometimes louder groups stay at hotels and are not as respectful as they need to be. We are always willing to change your room to a more quiet section if it is available.

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and comfortable hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Heather M General Manager., el 22 mar. 2024
Thank you Stephanie for being our guest and we are so happy you enjoyed your stay while in Altoona!

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, comfortable room. The front desk staff was super helpful and nice! Genuine.
Se hospedó 1 noche en febrero de 2024
Respuesta de Heather M General Manager., el 27 feb. 2024
Thank you Kelly! Your comments are so kind! We truly appreciated having you as our guest and hope to welcome you back to Altoona again soon!

6/10 Aceptable

Audra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
We are disappointed in the limited cleaning. Housekeeping only cleans room 1x every 3 days. Amenities are limited. No shower caps or bars of soap. Otherwise, clean, safe and good staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Heather M General Manager., el 27 feb. 2024
Thank you for staying with us! We offer daily service upon request, Just let us know! We also offer bars of soap upon request, the bulk amenities are the new standard for convenience and less waste for our environment. We also have shower caps upon request, just let us know at front desk!, we have lots of extra amenities if you should forget something!

4/10 Malo

Emilie

No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en febrero de 2024
Respuesta de Heather M General Manager., el 27 feb. 2024
Let us know anytime you have an issue and we are always happy to accommodate!

6/10 Aceptable

Kelly, Lewistown

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Disappointed the indoor pool was not open. It was not noted when we booked the reservation. That was big reason we chose this hotel. Hotel was very nice and brand new. Should discount the price since no pool was available.
Se hospedó 2 noches en enero de 2024
Respuesta de Heather M General Manager., el 1 feb. 2024
I'm sorry for the disappointment about our pool closing for maintenance. We had it listed on all of our sites that it would be closed to resurface the bottom for a week, starting with notifications weeks in advance. We are working to keep it looking brand new! Although the hotel appeared brand new to you it is actually almost 7 years old! We work hard to keep it maintained and looking like new, hence the pool closing. We did not offer discounts as we are still providing a top quality room and complimentary hot breakfast as well as a modern fitness room and many other amenities.

10/10 Excelente

Daniel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Heather M General Manager., el 1 feb. 2024
Thank you Daniel, we enjoyed having you as our guest and hope to welcome you back again!

10/10 Excelente

Roberta

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is my favorite place to stay when I’m in Altoona. Staff is always friendly. The place is always clean and the breakfast is very nice. The room is laid out perfectly and you can’t go wrong with the price would definitely recommend.
Se hospedó 1 noche en enero de 2024
Respuesta de Heather M General Manager., el 23 ene. 2024
Thank you Roberta! We appreciate the great rating! We are glad you had a great experience and we appreciate the repeat business! See you next time! And Thank you!

10/10 Excelente

Indera

Se hospedó 1 noche en enero de 2024
Respuesta de Heather M General Manager., el 27 feb. 2024
Thank you for a great rating! We are so happy you had a great stay Indera!

10/10 Excelente

Heidi, Kansas City

Se hospedó 1 noche en enero de 2024
Respuesta de Heather M General Manager., el 8 ene. 2024
Thanks Heidi! It was our pleasure having you as our guest! We hope to see you in again the next time you are in Duncansville, Altoona!

10/10 Excelente

Kathleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Heather M General Manager., el 1 feb. 2024
Thank you Kathleen! We appreciated having you as our guest!

10/10 Excelente

Kathleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Heather M General Manager., el 4 ene. 2024
Thank you Kathleen! We appreciated having you as our guest during your stay in Altoona! We hope to welcome you back again soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Heather M General Manager., el 2 ene. 2024
Thank you for the great rating! We are so happy you had a great expereince!

10/10 Excelente

Syed

Viaje familiar con niños
Le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Heather M General Manager., el 2 ene. 2024
Thank you! We hope to welcome you back!

10/10 Excelente

stephen

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was exceptionally clean and the staff were friendly and informative.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Heather M General Manager., el 2 ene. 2024
Thank you! We appreciated having you as our guest! We hope we see you the next time you are in Altoona!

8/10 Bueno

David, Poquoson

Viaje familiar
Great stay, clean, neat helpful staff, great breakfast buffet, hot coffee was delicious, great location, only downside was a very noisy group above us that were banging and jumping for hours from about 9 pm on…..
Se hospedó 2 noches en diciembre de 2023
Respuesta de Heather M General Manager., el 2 ene. 2024
Thank you for being our guest! It's a shame when other guests are not considerate of those around them. Let us know during your stay we are always happy to make a call mor room move to a quieter place. We are glad you appreciated and enjoyed the amenities! We hope to see you again!

10/10 Excelente

Tim

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s great so far. Our heater in the room was hard to get going but we got it working. The rooms are great and all the amenities are top notch.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Heather M General Manager., el 2 ene. 2024
Thank you and we are glad you were able to adjust your system to your liking. We are glad you enjoyed the amenities and we appreciated you staying with us!

10/10 Excelente

Donna

Se hospedó 1 noche en noviembre de 2023
Respuesta de Heather M General Manager., el 2 ene. 2024
Thank you Donna! It was our pleasure having you as our guest!

10/10 Excelente

CAROL, OCEAN CITY

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was very well equipped and had a good layout. Bathroom very roomy and well equipped.
Respuesta de Heather M General Manager., el 6 nov. 2023
Thank you Carol, we are pleased that your enjoyed your stay! We are glad you appreciated the layout of the room!

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay very much. Room was very clean and the breakfast buffet was a big hit!
Se hospedó 1 noche en octubre de 2023
Respuesta de Heather M General Manager., el 6 nov. 2023
We love the breakfast too! We especially love it when the guests enjoy breakfast!

8/10 Bueno

Andre

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
The AC kept shutting off leaving me sweating at 2 am wothout being able to sleep. Thankfully the thermo was disabled by the on site clerk so I was able to keep it on the last few days :)
Se hospedó 3 noches en octubre de 2023
Respuesta de Heather M General Manager., el 6 nov. 2023
The AC stops running when it reaches the temperature the guest sets it at. I'm glad the constant fan mode made it better for you.

10/10 Excelente

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
1 night stay
Very spacious, clean, and comfortable room. I'd stay here again!!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Heather M General Manager., el 6 nov. 2023
Thank you Christopher! We hope to welcome you back again!

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything appeared to be clean and in excellent condition. However, the air conditioner did not work all night. It appeared to be controlled by someone else at night as it kept shutting off but in the morning it worked fine. We were traveling with another couple who had the same problem in their room. Both rooms stayed locked at 74 degrees and stuffy.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Heather M General Manager., el 6 nov. 2023
The unit may have been on heat instead of AC. It heated to 74 and then shut off. Try switching to AC and it would have gone cooler. We are sorry you experienced difficulties with the room temp controls, they can be tricky.

10/10 Excelente

Keith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Heather M General Manager., el 17 oct. 2023
Thank you Keith it was our pleasure having you as our guest! We hope to have the opportunity to welcome you back to Duncansville!

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Heather M General Manager., el 17 oct. 2023
Thank you for staying with us! We hope to see you again the next time you stay in Altoona!

10/10 Excelente

Corey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Heather M General Manager., el 1 sept. 2023
Thank you Corey! We are so happy you had a great experience!

10/10 Excelente

Bryan

5 star
Se hospedó 1 noche en agosto de 2023
Respuesta de Heather M General Manager., el 1 sept. 2023
Thank you Bryan for being our guest in Altoona, PA! We hope to welcome you back again soon!

10/10 Excelente

Ronald

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Heather M General Manager., el 1 sept. 2023
Thank you Ronald! We are thrilled that you were happy with your stay with us! We hope to welcome you back again soon!

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Heather M General Manager., el 9 ago. 2023
Thank you Stephanie! We hope to have the pleasure of welcoming you back again!

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you. It was perfect & easy for an overnight.
Se hospedó 1 noche en agosto de 2023
Respuesta de Heather M General Manager., el 9 ago. 2023
Thank you Laura! We love seeing feedback like yours! We hope to see you again soon!

10/10 Excelente

Alexandra

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Heather M General Manager., el 9 ago. 2023
Thank you Alexandra! We are thrilled that we met your expectations and hope to welcome you back again soon!

10/10 Excelente

Marshall

Se hospedó 1 noche en agosto de 2023
Respuesta de Heather M General Manager., el 1 sept. 2023
Thank you Marshall! We appreciate you taking the time to give us a great rating! We hope to welcome you back again!

4/10 Malo

Russell

Viaje familiar
No le gustó: Comodidad de las habitaciones
Not what we reserved.
Room had 2 doubles instead of 2 queens.
Se hospedó 1 noche en julio de 2023
Respuesta de Heather M General Manager., el 9 ago. 2023
I'm sorry Russell for the confusion but we do not have any rooms with double beds. Only two queens or king rooms. Maybe you did not stay at our hotel?

10/10 Excelente

Donald

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was nice and clean and staff was great with any request
Se hospedó 4 noches en julio de 2023
Respuesta de Heather M General Manager., el 27 jul. 2023
Thank you Donald! We appreciate your positive and kind remarks! We hope to welcome you back again soon!

10/10 Excelente

patricia

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Heather M General Manager., el 27 jul. 2023
Thank you Patrick! We are thrilled you had a great visit to Altoona! We hope to see you again the next time you are here !

8/10 Bueno

maryellen

Le gustó: Servicio y personal y condiciones de la propiedad
Curve visit
Unable to control room temperature. The room was always 74 or 75 no mater where you turned the thermostat. Several very long black hairs here and there in the room. We are blond and gray.
Se hospedó 2 noches en julio de 2023
Respuesta de Heather M General Manager., el 27 jul. 2023
Thank you for letting us know you had difficulties with your thermostat. We will of course make sure it is in proper working order! During your stay we are always happy to help male your stay better right away. Just let us know and we will be happy to assist.

10/10 Excelente

Cedrick

Le gustó: Limpieza y condiciones de la propiedad
Great!
Se hospedó 4 noches en julio de 2023
Respuesta de Heather M General Manager., el 27 jul. 2023
Thank you Cedrick! We hope to have the pleasure of welcoming you back!