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Opiniones de The Landmark Hotel and Leisure Club

4 out of 5
The Landmark Hotel and Leisure Club
Kingsway West, Invergowrie, Dundee, Scotland

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 410 de 880 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 310 de 880 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 96 de 880 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 880 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 880 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy cómodo muy buena la comida y muy amable el personal sobretodo una señora del bufete del desayuno estupendo ser humano!!!
Se hospedó 1 noche en abril de 2019

8/10 Bueno

María José

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La experiencia ha sido bastante buena. Recomendable para escala de paso. Entorno agradable
Se hospedó 1 noche en agosto de 2017

10/10 Excelente

marta, tenerife

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel con mucho encanto, una recepcion calida y una estancia muy agradable Totalmente recomendable
Se hospedó 1 noche en junio de 2017

8/10 Bueno

Juan Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

10/10 Excelente

Erin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The history of the property
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Karl

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Michelle

Le gustó: Limpieza, servicio y personal, servicios
Close to Dundee but not in the city center. Includes free parking, wifi and has a pool and gym that are nice. There is a bar and restaurant as well. Staff are very nice. Overall a nice hotel for a night or two but could use a bit more attention to detail (TV not working, radiator making noise all night, shower head issue).
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Leister

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff and facilities are very good especially for the cost.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

James

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Anne

Le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Neil

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
At check in I waited over 5 min while receptionist was on the phone without even acknowledging my presence, happy to wait just don’t ignore the fact that someone is stood there. Big long black hairs in the bath, carpet all stained and clearly hadn’t been hoovered with any effort or cleaned recently. Mattress was comfy and shower had plenty of power although the temperature restrictor was missing so just as well it was an adult using it not a child who could could get a really nasty scald. Overall Iv stayed in better premier inn or travel lodge so not worth the extra money.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Olga

Viaje familiar con niños
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Emilia-Alexandra

Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Some areas of the property are looking tired
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel, el 5 abr. 2024
Thank you for your review, we hope you enjoyed your stay. We have maintenance and redecorations planned for the near future to address the overall look of the hotel and hopefully improve the style of the hotel.

6/10 Aceptable

James

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Tv didn’t work, got moved, short staffed in bar
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel, el 31 mar. 2024
Thank you for your review. We are always trying to improve the quality of our services and fix any issues that may be present. As such we always appreciate any feedback we receive and will work to improve the areas you have highlighted.

10/10 Excelente

Nikolett

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful place , lovely staff , comfortable bed ,awesome relaxing for families and couples with a clean swimming pool and gym . Definitely we coming back .
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel, el 20 mar. 2024
Thank you for your kind review. We are happy you were satisfied with your stay and appreciate you taking the time to leave us some feedback.

6/10 Aceptable

Christopher

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Abit dated rooms could use a upgrade
Se hospedó 1 noche en febrero de 2024
Respuesta de Daniel, el 20 mar. 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We are always working to improve the services that we provide and have passed your feedback onto the relevant members of management. We hope to see you again in the future.

8/10 Bueno

Tatjana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Daniel, el 20 mar. 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

8/10 Bueno

Sharon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Business trip
Nice place to stay when working in the area
Se hospedó 2 noches en febrero de 2024
Respuesta de Daniel, el 20 mar. 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will definitely be return customers
Super weekend break such a nice atmosphere Staff were lovely from check in to check out. They have clearly appointed well or invested in excellent customer service training. Breakfast was great value lots of choices.
Se hospedó 2 noches en febrero de 2024
Respuesta de Daniel, el 20 mar. 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We pride our selves on our customer service and always strive to make your stay Memorial and enjoyable. We hope to see you again in the future.

4/10 Malo

Anita

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
1 night, first time
Good bits- room modern and clean. Good price when booked in advance. No issues parking. Bad bits- 25mins at reception to check in (one receptionist, client in front, booking lost), restaurant decor dull and needs update and no service after waiting 15mins so left. Friend ordered Prosecco to room but no sign, desk staff unable to check/confirm/refund.
Se hospedó 1 noche en enero de 2024
Respuesta de Daniel, el 20 mar. 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We are sorry that you did not have a smooth check in or dining experience. We have been working with reduced staff numbers, with has unfortunately impacted our normally high standards. We are currently working on improving our staffing levels and as such getting our standards back up to where they were.

8/10 Bueno

Peter

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 12 noches en enero de 2024
Respuesta de Daniel, el 20 mar. 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

8/10 Bueno

Alasdair

Le gustó: Limpieza y comodidad de las habitaciones
:)
We had a lovely time!
Se hospedó 1 noche en enero de 2024
Respuesta de Daniel, el 20 mar. 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

4/10 Malo

Adam

Se hospedó 1 noche en enero de 2024
Respuesta de Daniel, el 20 mar. 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We are sorry you were not fully satisfied with your stay. Please feel welcome to get in touch and let us know how we could improve in the future. We are always trying to improve and will welcome any advice or feedback.

10/10 Excelente

Fiona

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ideal location from main road. Friendly staff.
Se hospedó 1 noche en enero de 2024
Respuesta de Daniel, el 20 mar. 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay
Had a lovely weekend stay. Room was spotlessly clean. Beds were very comfortable. The staff were all extremely pleasant and helpful. A particular mention goes to Louisa in the breakfast room, she was very attentive to not just ours but all guests and went out of her way to ensure breakfast was a pleasant experience. Also to Andy and Alison in the Maze bar and restaurant who were also very friendly and provided a service where nothing was too much trouble. Would definitely return.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

megan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Definitely will be back
We have visited the pool before but stayed this time and it was absolutely amazing! We had a great time! The room was upto date and very clean. We had breakfast, food was great and there was loads of options. Pool was great as usual and the blonde girl that was working at the pool side went above and beyond to help us. She’s a credit to the hotel. Would definitely recommend and we will now be booking once a month to stay!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Fiona

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ellen frances

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

rona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family visit
Overnight stay to visit family, very handy, would use again and use the facilities next time.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Sheila

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Robert

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Stayed here as a stop over from a night out The rooms are in need of a SERIOUS revamp Cracks in walls, windows let in draughts and don't stop any noise so we had to put up with there disco until it finished. so if staying here don't think about getting a decent nights sleep The breakfast was ok enough choices for everyone except hot foot is right beside Aircon blower so food is a little cold We told the staff member who really didn't seem to bothered by it so we left it at that You would probably pay less money for a better standard room and warmer food in a cheaper hotel
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Helene

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Lynda

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Gareth

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was no clean, bathroom shower curtain smelt, overall cleaning needs to be improved,friendly service in the bar, but waiting for 10 minutes for a receptionist to appear to check in
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Scott

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good swimming pool and sauna
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Richard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Steve

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
nice hotel - poor service at dinner
hotel is nice, bed was comfy, room was clean. i must say i don't often bother leaving reviews as i stay away every week and it becomes a chore. so unless very good or very bad i don't bother. this hotel is nice, a little worn, but clean and good value. i have to say the food was very nice when it came, but the service imo was poor. i ordered pate to start. came with no cutlery so had to wait 2 mins for that., the pate was nice, and a good portion, but you get two small triangles of toast and you are left with a large portion of pate with no toast to put it on, surley the toast is the cheapest part of the meal? how about giving your customers at least one slice of bread? maybe even two? i ordered fish and chips, very nice food, but again delivered with no cutlery and i had to wait two minutes for them to bring me a knife and fork. i asked for salt, vinegar and tartar source. i got the salt but the others came at the end of the meal. ?? just poor really. the staff seemed nice to be fair just very inneficient and you dont want to be kept waiting for cutlery etc when the meal is served in front of you, my advice - put the cutlery out first !!
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Adrian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel stay
Good
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Sarah

No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Graham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent staff service in all areas of the hotel. Comfortable bed and room cleaned daily. Breakfast excellent. Spa facilities good however sauna out of order at the time of our stay. Would use hotel again. 👍
Se hospedó 2 noches en octubre de 2023