Dear Hans,Thank you for your wonderful review and for choosing to stay with us! We're delighted to hear that you found our hotel to be good and that it provided everything you needed, just as it should be.Ensuring that our guests have a comfortable and seamless experience is our utmost priority, so it's fantastic to know that we met your expectations in this regard.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Michelle TrautnerFront Office AgentHotel Indigo Düsseldorf-Victoriaplatz

Dear Linda,Thank you for taking the time to provide feedback on your recent stay at our hotel. Your insights are invaluable to us as we continuously strive to enhance the experiences of our guests.We're delighted to hear that you enjoyed the vibrant ambiance of the Pempelfort district and found our location convenient for exploring the Altstadt and Kö area.Regarding the issue with the minibar, we extend our sincere apologies for any inconvenience caused. We truly appreciate your understanding that our technical service was not available during the weekend to promptly address the matter. We regret any disruption this may have caused to your stay.We want to clarify that, as per our records, it appears you took the initiative to address the minibar issue independently by inspecting the cables and removing it without prior consultation with our staff. Although we offered the option to change rooms, we understand and respect your decision to remain in your current accommodation. We regret any inconvenience this may have caused and appreciate your patience as we worked to find a resolution.Your feedback is instrumental in helping us identify areas for improvement, and we will carefully consider your comments to ensure that similar situations are handled more effectively in the future.We sincerely value your patronage and hope to have the pleasure of welcoming you back for a more seamless and enjoyable stay.Warm regards,Michelle TrautnerFront Office AgentHotel Indigo Düsseldorf-Victoriaplatz

Dear John,We're thrilled to hear about your positive experience at our hotel! Our team takes great pride in providing exceptional service, and it's wonderful to know that their friendliness and dedication made your stay memorable. We strive to go above and beyond for our guests, and your kind words truly validate our efforts. Thank you for choosing to stay with us, and we look forward to welcoming you back for another outstanding experience in the future!Warm regardsYour Hotel Indigo Düsseldorf-Victoriaplatz

Sehr geehrte Liane,herzlichen Dank für Ihre fantastische 5/5 Bewertung! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Hotel in vollen Zügen genießen konnten. Ihr Lob ist eine große Motivation für unser gesamtes Team.Wir legen großen Wert darauf, unseren Gästen einen unvergesslichen Aufenthalt zu bereiten und es ist schön zu wissen, dass wir Ihre Erwartungen erfüllen konnten. Gerne heißen wir Sie bei Ihrem nächsten Besuch im Hotel Indigo wieder herzlich willkommen und hoffen, dass Sie erneut eine wunderbare Zeit bei uns verbringen werden.Mit freundlichen GrüßenMichelle TrautnerFront Office Agent Hotel Indigo Düsseldorf-Victoriaplatz

Dear David,Thank you for your outstanding review! We're delighted to hear that your stay with us was perfect. Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations.We hope to welcome you back soon to provide you with another top-notch service and a memorable stay.Warm regards,Michelle TrautnerFront Office AgentHotel Indigo Düsseldorf-Victoriaplatz