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Opiniones de Delta Hotels by Marriott Edinburgh

4 out of 5
Delta Hotels by Marriott Edinburgh
111 Glasgow Road, Edinburgh, Scotland

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 54 de 142 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 48 de 142 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 24 de 142 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 142 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 142 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

8.2/10

Servicios

7.8/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Diana

Viaje familiar
This property is far away from city center. You have to request for your room to be serviced and even if you do submit your request it will not be cleaned or serviced. We submitted the room to be cleaned and service again to find out that they did not even replaced the almost gone toilet paper and did not take away dirty wine glasses. Expensive, not convenient and poor service.
Se hospedó 3 noches en abril de 2024
Respuesta de Reception, el 16 abr. 2024
Thank you for your feedback Diana, we are very sorry to hear about the issues you had during your stay here. I will report these back to the relevant managers for you to have this looked into for you. We do hope to welcome you again in the future.

2/10 Terrible

Linda

Reservation was supposed to be for Aug. 9 NOT April 9. Correct reservations have now been made.
Se hospedó 1 noche en abril de 2024
Respuesta de Reception, el 12 abr. 2024
Thank you for your feedback, I do hope you got the reservations that you made sorted. We do look forward to welcoming you in August.

8/10 Bueno

Parameshwaran

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was good for a family accommodation.
Se hospedó 3 noches en marzo de 2024
Respuesta de Reception, el 8 abr. 2024
Thank you for your feedback Parameshwaran, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

2/10 Terrible

Corina

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Reception, el 5 abr. 2024
Thank you for your feedback Corina, we apologise if your stay wasn't up to your standard. Please let us know if there is anything we could have done for you to make it a better stay. We do hope to welcome you back in the future.

10/10 Excelente

Flavia Monique

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good experience.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception, el 31 mar. 2024
Thank you for your feedback Flavia, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

10/10 Excelente

Lauren

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, lovely staff. Would definitely stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception, el 30 mar. 2024
Thank you for your feedback Lauren, we hope you had a wonderful stay here with us and we hope to welcome you back in the future for an equally good stay.

10/10 Excelente

Emil Stankov

Viaje de negocios
Le gustó: Servicios
Everything was fine. Absolutely no problem. Highly recommended! Thanks
Se hospedó 2 noches en marzo de 2024
Respuesta de Reception, el 25 mar. 2024
Thank you for your feedback Emil, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

8/10 Bueno

Gilang

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception, el 5 mar. 2024
Thank you for your feedback Gilang, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

10/10 Excelente

Seth

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A fabulous idea it was visiting your lovely hotel. Great value and convenience for our final night in Scotland, will absoloutely recommend. The pool and spa facilities were a very pleasant surprize. Thankyou
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception, el 4 mar. 2024
Thank you for your review Seth, we hope you had an amazing stay here with us at Delta Hotels and we hope to welcome you back in the future.

6/10 Aceptable

Azrah

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
Outside of the building looks pretty new however inside rooms are dated and require work. First room toilet wouldn’t work second room we went in it was just dated bathroom needs attention easy fixes are visible doesn’t look ascetically pleasing. Staff where nice pool area needs full re vamp as steam room seem to be not working sauna was old and damaged. Place just needs good clean and better touch up.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception, el 3 mar. 2024
Thank you for your feedback Azrah, I will report these back to the relevant departments for you and we do hope to welcome you in the future for a better stay.

8/10 Bueno

Maria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
4 stars because we went for a night just to enjoy the spa as on the website it was written that it closes at 9pm,we arrived at 6:30 and they informed as that it’s closing at 7..so we did not use the spa at all as we left the next morning.
Respuesta de Reception, el 23 feb. 2024
Thank you for your feedback Maria, we do hope you enjoyed your stay here, we do apologise about the leisure time however on the weekend they close at an earlier time stated on their opening times. We do hope you visit us again in the future where you can have a chance of using these facilities.

8/10 Bueno

Sian

Se hospedó 2 noches en diciembre de 2023
Respuesta de Reception, el 15 feb. 2024
Thank you for your feedback Sian, We hope you had an enjoyable stay here with us and we hope to welcome you back in the future.

6/10 Aceptable

Kathryn

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The car park needs urgent attention due to numerous potholes. I wasn't charged for parking this time, as I was ladt December. Rooms are adequate, but charges for food and drink are extortionate. We had 1 pizza and a portion of chips to share. We also had 2 glasses of Malbec each and the bill was over £77. I consider £13.50 for a glass of wine to be very very high. I can buy 2 bottles of decent wine for that price. Very disappointed and unhappy with the costs.
Se hospedó 1 noche en febrero de 2024
Respuesta de Reception, el 14 feb. 2024
Thank you for your feedback Kathryn, the car park is something we are actively working on so please bear with us. We will pass your comments on the the restaurant manager for review. We do hope to welcome you again in the future.

8/10 Bueno

Fiona

Viaje familiar
Le gustó: Servicios
Had 2 night stay. Definite value for money
Se hospedó 2 noches en febrero de 2024
Respuesta de Reception, el 14 feb. 2024
Thank you for your feedback Fiona, we hope you had an enjoyable stay here with us and we hope to welcome you again in the future.

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Eleanor, el 8 feb. 2024
Thank you for your review, Charles. We are delighted you enjoyed your stay with us and hope to welcome you back to the hotel soon.

10/10 Excelente

Mrs Wendy A

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overnight
Friendly helpful staff comfortable room with air con
Se hospedó 1 noche en enero de 2024
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Review
Amazing stay! Went to the sauna and steam rooms which was so relaxing after the week. Comfy sleep!
Se hospedó 1 noche en enero de 2024
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

suzanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

Caris

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall a great stay, would be better if the restaurant was open but bar was sufficient!
Se hospedó 11 noches en enero de 2024
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

Hashim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Vicki-Lyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was a distance from most places, but did not find this too much of an issue and taxis were readily available and the hotel and staff were 5 star. Buses and trams easy to get to. Highly recommend
Se hospedó 5 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Torbjörn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Jenna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel for exploring Edinburgh
Stayed here for a few nights over the new year and it was perfect for what we needed. Really good location for being close to the airport but also a short walk to the local tram line for getting in and out of the city. The hotel itself was great, staff were all attentive and helpful. The pool and spa facilities were a great extra to have after a long day of walking. Rooms were clean and tidy, was nice to have a bath tub in the room. Overall a great experience!
Se hospedó 3 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

Shaun

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel close to tram/train station for journey to Edinburgh centre Good breakfast Very good pool with sauna & steam room
Se hospedó 3 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Azmat

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel facilities were great. Swimming pool was nice. Breakfast had a good variety of selection. Location is good to travel in to city centre which took us around 20 minutes to get in to.
Se hospedó 2 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

Sandeep

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

Matthew

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Visit to Edinburgh for Hogmanay
Se hospedó 2 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Mike

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Everything from the welcoming staff to the very clean rooms it was a perfect stay. Great hotel if you’re looking to stay close to the airport but a little far from city centre.
Se hospedó 4 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

MRS A P

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location for our family visit
We stayed over Xmas and found the hotel had relayed new carpets and improved the reception area the main reason for staying at the Marriott is location as our family stay nearby Will use the hotel again as it fits our needs
Se hospedó 1 noche en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Lucélia

Se hospedó 1 noche en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

2/10 Terrible

Lee Ni

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
hotel lack of maintenance
This is absolutely an Eco-friendly 4 star hotel. Me and my family stayed here for 3 nights, the first night we cannot find the right temperature at the shower, due to the tap problem, the front desk arranged a room change for us, which is very helpful. The shower works well in the new room, but the heater, tv, fridge, and all power sockets are not working, we report the problem in the next morning, but none of these were fixed. We cannot boiled hot water, charge our phones, watch tv, and heat up our room. Can't believe i am staying with a 4 star hotel.
Se hospedó 3 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Good Afternoon,i would like to extend our apologies to you for the not so satisfactory stay, this is not Marriott standard and will be forwarded to the relevant department,we appreciate your feedback and hope that your next stay will be more than satisfactory if you decide to stay with us again,warm regards

10/10 Excelente

Rajesh

Se hospedó 3 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Upal

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel
It is a nice hotel with bus stop to city centre right in front of hotel. We had free car parking. Food / breakfast / restaurant was good. Nothing nehative to say. Will stay again and recommend.
Se hospedó 3 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Jane

Se hospedó 4 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

dayse

Le gustó: Servicios
Se hospedó 2 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Joe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Oliver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
Have traveled up for Christmas. Absolutely brilliant team at the marriot very friendly and very helpful. Very welcomed from the moment of arrival. It is safe to say that this will be where we return to when in Scotland(Edinburgh)
Se hospedó 3 noches en diciembre de 2023
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Reception, el 23 dic. 2023
Thank you for your feedback, we do hope you had an amazing stay here with us and we hope to welcome you again in the future.

10/10 Excelente

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Reception, el 23 dic. 2023
Thank you Ana for your feedback, we do hope you had the best stay here with us and we hope to see you again in the future.

2/10 Terrible

David

Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception, el 22 dic. 2023
Hello David, thank you for your review, we apologise if you didn't have the best stay here with and and we do hope you will come back in the future for a better experience.

8/10 Bueno

Nicole

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Transport
Lovely stay with good location and transport to city centre. Staff was very friendly and facilities were good.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Reception, el 20 dic. 2023
Hello Nicole, thank you for your review. We hope you had the most enjoyable stay and we hope to welcome you in the future.

10/10 Excelente

Levan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de A AKRAM, el 7 feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

Tony

Se hospedó 1 noche en diciembre de 2023
Respuesta de Reception, el 20 dic. 2023
Thank you Tony for your feedback, we hope you had a good day and we hope to welcome you back in the future.

6/10 Aceptable

Frederic

Viaje de negocios
No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Reception, el 20 dic. 2023
Thank you Frederic for your review, we hope you did enjoy your stay here and we hope you come back to visit us in the future.

8/10 Bueno

Martin

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Its well situated for the airport. There is a bus stop near the hotel. The Gyle shopping centre is a few minutes walk away
Respuesta de Reception, el 14 feb. 2024
Thank you for your review Martin, we hope you had a thoroughly enjoyable stay here with us and we hope to welcome you again in the future.

10/10 Excelente

Neha

Se hospedó 1 noche en diciembre de 2023
Respuesta de Eleanor, el 6 dic. 2023
Hi Neha, thank you for your review, we are so glad you enjoyed your stay with us and hope to welcome you back in the future.

4/10 Malo

James

No le gustó: Limpieza y servicio y personal
When I checked in I asked for daily housekeeping and it did not happen on 2nd day i complained and still did not happen on 3rd day I had to repeated ask at Reception for additional supplies Room looked a mess when i left
Se hospedó 3 noches en diciembre de 2023
Respuesta de Eleanor, el 6 dic. 2023
Hi James, thank you for your feedback, we sincerely apologise that you did not have the best experience at our hotel. I will pass on your feedback to the reception and housekeeping departments. We hope to have you stay with us again in the future.

2/10 Terrible

Kevin

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Eleanor, el 6 dic. 2023
Hi Kevin, we sincerely apologise for any issues that occured during your stay at Delta Hotels, please let us know if we can assist you further. We hope to welcome you back to the hotel in the future.