Thanks for your 10/10 score, we look forward to welcoming you back again soon!

Thank you kindly for sharing your feedback we sincerely appreciate your positive comments and will review your other comments for the appropriate attention.

Gracias amablemente por sus amables palabras y sentimientos. Parece que has disfrutado de tu estancia con nosotros, ¡el equipo está encantado! Sin duda esperamos darle la bienvenida de nuevo, no dude en ponerse en contacto directamente.

Gracias sinceramente por su colaboración. Yo espero que podamos dar la bienvenida de nuevo !! Chris and the Nira Caledonia Team

Muchas gracias por sus amables comentarios, esperamos darle la bienvenida de nuevo !!

Thank you for your fantastic review! We're thrilled you enjoyed the location, room condition, jacuzzi, and tasteful décor. We apologize for the inconvenience with the shower's water pressure and temperature fluctuations. We'll definitely have maintenance look into that right away.Regarding the mattress softness, we understand preference plays a big role in comfort. While we couldn't replace the mattress in your room this time, we may be able to offer a mattress topper for your future stays if that would be helpful.Thank you again for your feedback! We hope to welcome you back soon.

Thank you for your feedback! We appreciate you taking the time to share your thoughts about your recent visit.We're truly sorry that the information about our dinner service being closed wasn't clear. We try our best to keep everything updated on Expedia, our website and other online booking websites, but we'll definitely take another look to make sure it's clearer in the future.Regarding the lack of an elevator, it's important to note that our historic building is a UNESCO World Heritage Site. Unfortunately, due to strict preservation guidelines, adding an elevator isn't currently an option. We understand this may present accessibility challenges for some guests, and we deeply apologize for any inconvenience this may have caused.We appreciate you bringing these concerns to our attention. It allows us to identify areas for improvement and strive to provide a more transparent and accessible experience for all our guests. We hope this clarifies the situation and that you will consider giving us another chance in the future when everything is running smoothly. We are confident that we can offer you a more enjoyable and informative stay.

Thank you for choosing our hotel and for your 4-star rating! We appreciate your feedback and look forward to welcoming you back for an even more enjoyable stay.

Thank you for sharing your experience. We regret any inconvenience regarding parking. Please note that our hotel doesn't have a private car park, and detailed parking information, including charges and hours, is available on our website. We appreciate your understanding and hope to welcome you back for a more comfortable stay.

Thank you for leaving this fantastic score! We are delighted to see that you enjoyed your stay with us!We hope to see you again on another amazing visit!

Thank you for this outstanding feedback. We're always delighted to provide the best service for our guests

Merci pour cet avis élogieux.Nous sommes très heureux que vous ayez apprécié votre séjour chez nous. Nous sommes heureux que notre personnel ait été utileJ'espère que nous pourrons bientôt vous accueillir pour une autre visite.

Thank you for taking the time to leave your score. We are very happy that you enjoyed your stay with us!I hope we will be able to welcome you for another visit soon.

Thank you for your high score of Nira Caledonia. We are very happy that you enjoyed your stay with us!I hope we will be able to welcome you for another visit soon.

Dear Reiko Thank you for your review we are delighted that you had a beautiful stay with us and we hope to see you again in the near future. Kind Regards Jean-Luc Reception

Dear Louise Thank you for your review we are delighted that you had a beautiful stay with us and we hope to see you again in the near future. Kind Regards Jean-Luc Reception

Dear Chris,Thank you for your rating.We are happy that you enjoyed your stay with us and we hope to welcome you again in not too distant future.Kind regards

Dear Amanda,Thank you for taking the time to share your feedback on your recent experience with us.I'm sorry to read that you feel disappointed about your experience on the day of your departure. Please accept my sincere apologies for the miscommunication issue regarding your confirmed 2pm check-out.I would like to clarify that when one of our receptionists called your room at around 1pm he only asked about your preferred check-out time and whether any late check-out fees were confirmed to you by other colleague the night before. Your complimentary late check-out at 2pm has been accommodated and there were no charges applied to your account.We hope to welcome you back again in the future.

Dear Daniel,Thank you for taking the time to share your feedback with us.We are delighted that you enjoyed your stay with us and appreciate your comments about our team.Looking forward to welcoming you back again in the future.

Dear Steven Firstly allow to me express from our family here at the Nira Caledonia to yours a very happy new year and a bright 2023 the word for the year is positivity, We are delighted that you chose the NIra Caledonia for your stay and that you truly had a wonderful time. Here at the Nira Caledonia, we appreciate all feedback good and we strive as a company and team to ensure a great guest experience. Once again we would like to thank you for your feedback and hope that you have a great 2023 and look forward to seeing you again in the near future. Kind RegardsJean-LucReception

Dear Robert Firstly thank you for your message and we are delighted that you chose to stay with us here at the Nira Caledonia. I am saddened to hear what you have said about our matters and will forward this to our head housekeeper to look at the matters. It is not to the standard we have at the Nira Caledonia as we want all our guests to have the perfect night's sleep so please do forgive us in regards to this. From our family here at the Nira Caledonia to your family we would like to wish you a very happy festive season ahead and a bright new year and hope to see you in 2023 Kind Regards Jean-Luc Reception

Dear David I would like to thank you for your review and we are delighted that you enjoyed your stay with us here at the Nira Caledonia. We would like to extend our heart felt love to you and your family this festive season and new year and hope to see you again in the near future. With the warmest of regards Jean-Luc Reception

Dear Mr DohertyThank you for your kind review we are pleased that you enjoyed your stay here at the Nira Caledonia and we hope to see you again in the new year. Here at the Nira Caledonia, we would to extend all festive joy to you and your family and hope that you have an amazing Christmas and new year. Kind Regards Jean-Luc Reception

Thank you for your feedback we are glad that you enjoyed your stay with us and we wish you all the best in the coming festive and new Year ahead season and hope to see you next year. With the warmest of regards

Dear Blanca Thank you for your score and we are pleaase that you enjoyed your stay with us. We here at the Nira Caledonia would like to wish you and your family all the best for the festive season ahead and we hope to welcome you once again to the Nira Caledonia. Jean-Luc Reception