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Opiniones de Super 8 by Wyndham Elk City

2 out of 5
Super 8 by Wyndham Elk City
2801 E Highway 66, Elk City, OK

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 130 de 477 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 145 de 477 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 103 de 477 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 51 de 477 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 48 de 477 opiniones" "

7.2/10

Limpieza

7.8/10

Servicio y personal

6.2/10

Servicios

6.6/10

Condiciones de la propiedad

6.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No me aceptaron la reservacion de expedia tubimos que volver a pagar
Se hospedó 1 noche en julio de 2019
Respuesta de Front Desk Mgr, el 19 jul. 2019
Dear Guest, Thank you for your review, however I do not understand the meaning of you did not except the expedia reservation and had to pay again. This review is anonymous so I can not do any research. I do apologize. Sincerely Susie W Front Desk Mgr

8/10 Bueno

Terry

Le gustó: Servicio y personal
Website showed free breakfast but there was none. Property was ok.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Harminder

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Ross

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Refrigerator, broken, toilet base loose, no washcloths. The lady on duty was very nice and helpful.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Creek

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
The staff was absolutely wonderful!! You get what you pay for with as old as everything is but It was only $40 something for the night and we were safe, comfortable, and no matter how many times the door locked me out-the front desk lady always let me back in 😂😂 what a sweetie. Thankyou so much!!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great
Se hospedó 1 noche en abril de 2024

10/10 Excelente

John, Elkhart

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Syed

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is an older property.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Brett

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was friendly and enjoyable to interact with.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

David, Ingleside

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy Access off the Highway with extra large parking lot
Se hospedó 1 noche en marzo de 2024
Respuesta de MP - Guest Relations Manager , el 2 abr. 2024
Hello David, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Aceptable

David

No le gustó: Servicios y condiciones de la propiedad
Property is very outdated with many repairs need and done holes in carpet. Also bedspread had a cigarette burn in it the toilet was not bolted completely down to the ground so it rocks. All the sheets are clean pills were fine just a hotel that's in dire need for update
Se hospedó 3 noches en marzo de 2024
Respuesta de MP - Guest Relations Manager , el 19 mar. 2024
Hello David, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Terrible

Frank

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
No towels in room, floor dirty, ice machine broken, no breakfast of any kind
Se hospedó 1 noche en marzo de 2024
Respuesta de MP - Guest Relations Manager , el 16 mar. 2024
Hello Frank, We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

6/10 Aceptable

Lucie

No le gustó: Condiciones de la propiedad
NO BREAKFAST, old hotel, not that clean but price is cheap..
Se hospedó 1 noche en marzo de 2024
Respuesta de MP - Guest Relations Manager , el 16 mar. 2024
Hello Lucie, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

4/10 Malo

Lacey

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
More cons than pros. Really disappointed with this Wyndham property. The room smelled like SMOKE even though it was a “non smoking room with a $150 cleaning fee” label on the door, the toilet ran all night, the toilet handle was broke, there was a used/dirty towel hanging up in the bathroom, 1 of 3 lamps in the room worked, there was a cigarette burn on the comforter, the walls are paper thin, and we just didn’t feel safe at all during our stay (the side door was unlocked the whole time, didn’t have to use a key to get inside). Not a place I will want to take my children again. The key to my door didn’t work half the time. Pros: water in the shower was nice and hot and the bed was actually pretty comfortable!
Se hospedó 1 noche en marzo de 2024
Respuesta de MP - Guest Relations Manager , el 10 mar. 2024
Hello Lacey, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

2/10 Terrible

Bettye

Le gustó: Servicio y personal
Hotel says they did not get payment from Expedia and we showed receipt that it was paid. Had to pay again with card in order to stay. Expedia needs to get payment to hotels ASAP.
Se hospedó 1 noche en febrero de 2024
Respuesta de MP - Guest Relations Manager , el 2 mar. 2024
Hello Bettye, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 Excelente

Brent

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet, nice staff, convient and affordable
Se hospedó 2 noches en febrero de 2024
Respuesta de MP - Guest Relations Manager , el 28 feb. 2024
Hello Brent, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 Bueno

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I reserved a nonsmoking room. Upon entry, it did not smell like an ashtray, but it sorta smelled like someone might have smoked in it at some point. The reservation website indicated that breakfast was provided. The sign said sorry not serving breakfast, but they did have coffee there. Other than that, everything was OK. There's an Italian restaurant within sight with high marks. Aside from that you need to drive on into town.
Se hospedó 1 noche en febrero de 2024
Respuesta de MP - Guest Relations Manager , el 26 feb. 2024
Hello Joseph, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Excelente

David

Se hospedó 2 noches en febrero de 2024
Respuesta de MP - Guest Relations Manager , el 24 mar. 2024
Hello David, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terrible

Giorgi

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They charged me 50$ without reason and didn’t tell about it, I see it now in my bank account. I don’t know what happened
Se hospedó 1 noche en febrero de 2024
Respuesta de MP - Guest Relations Manager , el 20 feb. 2024
Hello Giorgi, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

8/10 Bueno

Ryan

Se hospedó 1 noche en febrero de 2024
Respuesta de MP - Guest Relations Manager , el 24 mar. 2024
Hello Ryan, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

4/10 Malo

Angelica

There was no breakfast, which it is advertised that it is! I had no key the two days I was there and it was not very clean! Will not stay there agsin
Se hospedó 2 noches en enero de 2024
Respuesta de MP - Guest Relations Manager, el 31 ene. 2024
Hello Angelica, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

4/10 Malo

mavis

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Person at desk was very unfriendly. Adverted breakfast, clerk said just coffee. Felt unsafe. Room was next door to laundry, very nosie into the night. Very few people staying there. Seemed those that were there were permanent.
Se hospedó 1 noche en diciembre de 2023
Respuesta de MP - Guest Relations Manager, el 3 ene. 2024
Hello Mavis, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

6/10 Aceptable

Lisa

Le gustó: Servicio y personal y servicios
Room was not clean. Stains on the comforter, toilet was dirty, floor not vacuumed. Needs to be updated.
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 19 dic. 2023
Hello Lisa, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de MP - Guest Relations Manager, el 19 dic. 2023
Hello Valued Customer, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

4/10 Malo

jay

No extras
The advertised breakfast is only a cup of coffee. Not even hot water for your own tea or Cocoa. Our room for two (king bed) was clean and quiet. No bath mat only two towels and one hand towel. We stayed two nights and the room was not refreshed after the first day. The price was good.
Se hospedó 2 noches en diciembre de 2023
Respuesta de MP - Guest Relations Manager, el 19 dic. 2023
Hello Jay, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Aceptable

michael

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de MP - Guest Relations Manager, el 17 dic. 2023
Hello Michael, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Malo

Raelena

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There were no vending machines or a proper breakfast...room smelt with old cigarette smoke.
Respuesta de MP - Guest Relations Manager, el 6 feb. 2024
Hello Raelena, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Malo

Chris

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Breakfast is advertised but is not provided. This place is different than other Super 8 hotels.
Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 28 nov. 2023
Hello Chris, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Bueno

Kento

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 21 nov. 2023
Hello Kento, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Excelente

jasmine

Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 10 dic. 2023
Hello Jasmine, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 19 nov. 2023
Hello Valued Customer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 10 nov. 2023
Hello Steve, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

4/10 Malo

Philip

No le gustó: Limpieza
Kein Frühstück und dreckig
Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 10 nov. 2023
Hello Philip, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Bueno

Evelyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No breakfast, otherwise it was ok clean and close to freeway
Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 10 nov. 2023
Hello Evelyn, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excelente

Gerald

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good stay, I like it. But you should bring breakfast back.
Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 4 nov. 2023
Hello Gerald, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

2/10 Terrible

Deana

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Cliente verificado

An Average Stay
The motel looked like it needed some remodeling. The bed and bathroom were clean. The carpet was very grimy and it looked like it's not been vacuumed for a long time. Check-in staff was very courteous and helpful. No breakfast cuz of electrical issues. There was no coffee maker in the room.
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 31 oct. 2023
Hello Valued Customer, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Malo

John

No le gustó: Limpieza y condiciones de la propiedad
The staff was welcoming. However, the condition of the room was filthy starting with the carpet and bedspread and the shower curtain which in my opinion was disgusting and needed to be changed. Also, the towels had a yellowish tinge with stains. I think at $39.00/ night one gets what they pay for.
Respuesta de MP - Guest Relations Manager, el 27 oct. 2023
Hello John, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

8/10 Bueno

Martin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not too wheelchair friendly
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 25 oct. 2023
Hello Martin, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 Excelente

Rodney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly desk person. And easy accommadating
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 25 oct. 2023
Hello Rodney, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 Aceptable

Christal

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Not worth it
No breakfast included, they write that online but it's not true at all. No pool either, key machine was broken so we didn't even get a key
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 23 oct. 2023
Hello Christal, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Terrible

LORA, Edgewood

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Though the staff was very nice and helpful, don’t waste any money at this property as it is so outdated and not clean, and we were woken up at two in the morning as the people in the next room were fighting and the police had to be called it was very scary
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 21 oct. 2023
Hello Lora, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

10/10 Excelente

Victoria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They cater to your needs. Like extra towels, more coffee for pot, even dried my clothes when dryer stopped working!
Se hospedó 3 noches en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 17 oct. 2023
Hello Victoria, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 14 oct. 2023
Hello Robert, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terrible

Heather

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay at your own risk
This was 1 of 3 hotels that I stayed at over a week span traveling between California and Missouri. I traveled with my 2 teenage children, and this was the last stop before home. It was about 11:15 when I checked in (btw I chose this one because of the reviews of cleanliness) the man at the desk was nice. As he was getting me checked in he said the person On shift before him, assigned my room to somebody else. So now he has to assign me a new room. It takes him a moment, and he finds me a new room non-smoking with two beds. When we get to the room, there are no towels the ceiling is falling down in the corner. There’s whiskers in the bathroom sink from somebody shaving, crumbs on the floor and also whiskers in the trashcan. I let the front desk know that the room was not clean properly, and there were no towels. There was now a lady with the man at the front desk and she said she would go get me some towels. 15 minutes later I still had no towels so I went back to the front desk. He said she was getting them from the laundry because they were in the laundry. By midnight my children are finally getting in the shower, but I found out one of the towels had a bur in them, the kind you find in a field after the grass is all dried up. As the title says stay at your own risk. I did let them know at the front desk when I checked out that I was not happy with the condition of the room. The lady at checkout told me she would have the manager call me after 3 PM and that never happened.
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 14 oct. 2023
Hello Heather, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

10/10 Excelente

Howard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We spent the night here while traveling to New Mexico. It a Comfortable Room at a Great Price. We would stay here again
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 7 oct. 2023
Hello Howard, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Excelente

Tyler

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
Traveling cross country; need a night to sleep, great price and great location. Can’t beat that.
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 7 oct. 2023
Hello Tyler, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excelente

Adam

Se hospedó 3 noches en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 25 oct. 2023
Hello Adam, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Aceptable

kenneth

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Hotel is old, it is clean for what it is. No pool or breakfast. Its a place to sleep and thats it.
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 7 oct. 2023
Hello Kenneth, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.