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Opiniones de Timberline Lodge

3.5 out of 5
Timberline Lodge
39 E Washington St, Ellicottville, NY

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 31 de 51 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 10 de 51 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 8 de 51 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 51 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 51 opiniones" "

9.0/10

Limpieza

8.6/10

Servicio y personal

8.6/10

Servicios

8.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cody

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay. Will definitely be back again.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kristy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very responsive & helpful when needed. Great location. Pictures accurate
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Fred

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Colin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Meghan

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en enero de 2024

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Sadly disappointing
I want to preface this review by saying that I recognize that this is a tough business, especially for a small business owner. It breaks my heart a little to write this, but the lodge needs serious work. I’ll start with the positives, which is that our room was clean enough. And there was plenty of room for the entire crew. Four beds in total, which is a hard deal to match without booking two rooms at most places. It’s also right on the edge of town, not far from Holiday Valley. The negatives are another story. First thing is that the fittings, trim, etc. are old, some of it is pretty heavily damaged. A lot of lower quality furnishings, like extremely soft mattresses and home made laminate sinks/vanity tops. The common spaces were very cluttered and the building was noisy. Hoping they can improve from our experience but I felt obligated to share.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

William

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Very basic. The shower is tiny. The picture of the room doesn’t match the room. There is no bah mat. On the positive side it was quiet and relatively inexpensive compared to other options.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Brian, Leicester

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Justin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Joel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful Stay😊
We really enjoyed our stay at the Timberline Lodge in Ellicottville for our daughter's engagement!❤️ Very easy access, super clean and very close to the center of town. Thank you so much...looking forward to returning again!!!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Lisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was no staff on the property which was unique and you had to call to get a code to get your key.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Rich

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
A little warm in Timberline Lodge
Room/site location was ideal for our visit. Room was clean, one issue with entering was that I never received an email with the room access code. Booked through Hotels.com so not sure where the ball was dropped; at least there was a phone # to call and code was provided. Temperature control of the room was non-existent. Had to have a window open (glad it was October because no screen on the window) and the fan running all night. Room temp equalized at 76/77. Found no way to turn the temp down. Room was comfy other than the temp.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Valerie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Safe, clean and cozy lodge with an easy walk to all you need. Host is quick to respond to inquiries. Very happy I stayed here!
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Nick

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Judi

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Scott

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy walk into town and great place to recoup after
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Pete

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Diane

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Very comfortable and quiet!
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Carol

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
TV in room didn't work. Bed was EXTREMELY uncomfortable. It was clean, but very old furnishings made it not look very clean.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

David

Le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Melanie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Grossly overpriced for what you get. It was not very clean, the shower was terrible. But the location is excellent!
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Neil

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hiitap
Great place .
Se hospedó 1 noche en julio de 2023

8/10 Bueno

barbara

Le gustó: Limpieza y condiciones de la propiedad
it was clean and comfortable
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jay

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Jacqueline

Viaje en pareja
Rooms had musty, dingy smelll and had to keep the window ac running so we didn’t have to smell. The bed was OVERLY soft and sunk down where it was difficult to even get out of bed. It was average for the $$ spent and was hoping to r better.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Krista

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cute spot for a quiet get away.
Cute lodge, only a short walk from all the main attractions in town. Love the easy checkin with the access box. Room was super clean and just what we needed for the overnight stay, but I do wish there was a small air conditioner or at least a screen in the window so we could have left that open. I would book here again though just for the location and peacefulness. Room 203
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place is close to everything , kinda like staying at Grandma's house .
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Ricardo

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
This is an OK place for one night. We heard much noice from another room from people who woke us up in the middle of the night, upon arrival. We could hear two women talking and laughing loudly. Perhaps some sound proofing would help. The shower was small and the shower head was at odd angle that was uncomfortable to shower with. We ended up purchasing toilet paper as the roll our room had was dangerously low, and there was no extra toilet paper readily available in the room. After contacting management, an extra roll was delivered to our room and placed outside the door.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Timothy

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Walking distance to most of the shops in Ellicottville. Quick responses to my questions. Would definitely book with them again.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Madalyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet location. Perfect place for a couple night stay.
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Susan

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
We found our room very easily but there were several items that were not acceptable esp since it dealt with safety. Smoke detector not even there only wires hanging out of ceiling. It was a warm evening so we thought we'd turn air on but there wasn't one available and on a 3rd floor window no screen. We did look for the fire exit which was right outside of our room but there were several pieces of furniture blocking the doorway. The minor infractions were that the soap supplies were large community shared containers rather than individual use. Towels were clean but minimal ( I bath/1 hand towel and 1 washcloth). We never saw any office staff coming in or leaving to assist. In the am we went down to get some coffee and found the keureg had an error message on and a large pot was apparently made but empty since there was a large group using the room and not available for us.
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Netra

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Jennifer Barrett

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Sylvia

Le gustó: Limpieza y servicio y personal
Beautiful
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Patrick

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect walking distance to downtown and easy check-in and check-out process.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Madeleine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We really enjoyed our stay here. The self check-in was super convenient and easy, the room was comfortable, and the location was perfect walking distance downtown and a short drive to Holiday Valley. Good streaming options too, and appreciated the mini fridge. Definitely not sound-proofed, but we weren't expecting that and it wasn't a big deal. We will definitely return next time we're in town!
Se hospedó 2 noches en febrero de 2023

8/10 Bueno

Sean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Simple Suite
Decent place. It served is purpose for ski weekend with friends. Simple room with bed, large comfy chair and ottoman, tv, small table and chairs. Small useful fridge. Sink is in same room as bed. Water closet for toilet and stand up shower.
Se hospedó 2 noches en enero de 2023

10/10 Excelente

Justin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
January trip
We had four people that stayed for a three day ski trip. It’s our fifth straight year at the lodge. Never a bad time
Se hospedó 3 noches en enero de 2023

10/10 Excelente

Corinne

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
We stayed a night at the casino, and then headed to Ellicottville. Friends said to. check it out. Everything was fine, people were friendly, it was a room for the night. Like an eco-room with a bathroom and sink but no kitchenette. A small fridge served its purpose. We were just looking to lay our heads for the evening. Practical. Affordable. About four-to-six other rooms in the lodge. (we were also a tad early and they last us head in and drop our stuff!) food and bars about .25-.5 away on foot. 😁
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Dylan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. The suite was comfortable and clean. I will definitely return.

10/10 Excelente

Andrea

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved it
It was an awesome place to stay! Really cute, clean, and close! Thank you
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great time! We will definitely be back!
Se hospedó 3 noches en octubre de 2022

10/10 Excelente

Lyndon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect for family or group. Nice and clean.
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

HIDEO

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
カジュアルな宿。設備には問題あり。
現地にスタッフが不在で、入室方法がメッセージで届く。それ自体は問題はないが、hotel.comのメッセージは外出先でエラーが出て読むことが出来ず、電話もつながらず、到着時に大変苦労した。また、wifiの電源がたびたび切れて、きちんと設備が維持されているとはいえなかった。
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Jonathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and convenient to downtown
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

jacqueline

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Convenience to downtown was excellent. Room was very basic, but had necessities. We stayed in the summer so we had window a/c unit running constantly, but if it wasn’t running, you def would have had noise from other rooms. When entering or leaving our room you could hear talking and or tv from other rooms. Would like to have had a chain lock on door also. Other than that it was good for a 1 night stay.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stay in a lot of hotels, they lack character and personality. The lodge has all of that and everything you need for a comfortable stay, I was there for 5 days and wanted for nothing. The surrounding area has so much to offer with bars and restaurants. I will be going back for ski season tomorrow to hit up Holiday Valley. I recommend this establishment for anyone who appreciates a comfortable stay in a place with a story charm.
Se hospedó 4 noches en agosto de 2022

8/10 Bueno

Kimberly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location
The only complaint we have is how small the shower was. Kind of wish we could have seen pictures of the room we were staying in before we got there. Didn’t know we were getting a bunk bed room until the day before our stay in the e-mail I received. It was our one year anniversary so it was a little less romantic than we expected. But we made the best of it. The a/c worked great and it was a very convenient location for all of the fun stuff to do in ellicottville.
Se hospedó 1 noche en julio de 2022
Respuesta de Timberline Lodge, el 4 ago. 2022
Thanks for the feedback. Glad you enjoyed the location!

10/10 Excelente

Jacqueline

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a perfect add to our trip to Ellicottville!
Se hospedó 1 noche en julio de 2022
Respuesta de Timberline Lodge, el 4 ago. 2022
Glad you enjoyed!