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Opiniones de Islander Hotel & Resort

3 out of 5
Islander Hotel & Resort
102 Islander Drive, Emerald Isle, NC

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 507 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 304 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 111 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 53 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 1002 opiniones" "

8.4/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Martina

Viaje familiar con niños
Le gustó: Limpieza y servicios
Esta bonito y tranquilo
Se hospedó 2 noches en agosto de 2023
Respuesta de Barry Eagle, el 28 ago. 2023
Thank you for your review. I am happy to hear that you enjoyed your stay! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

8/10 Bueno

Miguel A

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen alojamiento limpio y tranquilo
Se hospedó 2 noches en agosto de 2023
Respuesta de Barry Eagle, el 21 ago. 2023
Thank you for your review. I am happy to hear that you enjoyed your stay! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

10/10 Excelente

Pedro

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023
Respuesta de Barry Eagle , el 26 abr. 2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Roberto

Respuesta de Barry Eagle, el 7 mar. 2023
Thank you for your rating! Barry Eagle, Owner

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, condiciones de la propiedad
Todo estubo exelente muy bien hotel el mar muy hermoso todo estuvo exelente
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Mayito

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El lugar es muy bonito cómodo sólo los cuartos son un poco calientes les falta más aire acondicionado pero de lo demás es muy bueno
Se hospedó 2 noches en septiembre de 2018
Respuesta de Barry Eagle, el 5 sept. 2018
Thank you for your review. Barry Eagle, Owner

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right next to the beach and stores on the Island. I will be returning.
Se hospedó 4 noches en mayo de 2024
Respuesta de Barry Eagle, el 21 may. 2024
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Maryann

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very friendly and helpful. Close distance to beach access.
Se hospedó 2 noches en mayo de 2024
Respuesta de Barry Eagle, el 21 may. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

6/10 Aceptable

bruce

Viaje familiar
Good location and ample parking and felt being in a safe area.
Se hospedó 2 noches en mayo de 2024
Respuesta de Barry Eagle, el 21 may. 2024
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

6/10 Aceptable

Patricia

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Location was great but 300$ for a room that lacks shelves, wardrobe, has a tiny bathroom, rusty door lock, no cleaning service in the 4 days, felt like a little overpriced.
Se hospedó 4 noches en mayo de 2024
Respuesta de Barry Eagle, el 13 may. 2024
Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner

8/10 Bueno

Antoinette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location was great. Nice and quiet..Lots of dining in the area..Rooms are spacious. The t.v. and Internet went out in the middle of the night. I'm a night owl so I wasn't happy about this. Tried to call front desk but the phone didn't work. Also, there are not enough outlets in the room or any USB charging ports or other more modern upgrades for technology use.
Se hospedó 1 noche en mayo de 2024
Respuesta de Barry Eagle, el 8 may. 2024
Thank you for your review. I am glad to hear that you enjoyed the location of our hotel! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excelente

Angelina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Barry Eagle , el 4 may. 2024
Thank you for your rating!

10/10 Excelente

Brett

Se hospedó 2 noches en abril de 2024
Respuesta de Barry Eagle, el 20 may. 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Christy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place… would definitely stay there again
Se hospedó 1 noche en abril de 2024
Respuesta de Barry Eagle, el 22 abr. 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Alexis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved how close it was to the beach!
Se hospedó 1 noche en abril de 2024
Respuesta de Barry Eagle, el 22 abr. 2024
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Greg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and quiet
Se hospedó 2 noches en abril de 2024
Respuesta de Barry Eagle , el 21 abr. 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Deborah, Washington

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy to get to and very clean, recently remodeled. Walkable to several restaurants. Ocean view from second floor room and on the beach.
Se hospedó 1 noche en abril de 2024
Respuesta de Barry Eagle, el 18 abr. 2024
Thank you for your review. I am happy to hear that you enjoyed our cleanliness and location! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Dan, Moultrie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms need to be treated for insects (roaches). Bedding needs attention mattresses and box springs need replacing.
Se hospedó 2 noches en abril de 2024
Respuesta de Barry Eagle, el 16 abr. 2024
Thank you for your review. I want to sincerely apologize for the issues that you encountered. Regarding the PEST issue, we have asked Orkin to inspect and treat your room to ensure this does not happen again. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. Barry Eagle, Owner

6/10 Aceptable

Skye

Le gustó: Servicio y personal
Our stay at this hotel was decent due to the staff being so friendly and close proximity to the beach. I will say that our room smelled like mildew (similar to when you leave clothes in the washer for a few days), and when I let a staff member know, we didn’t receive a response. We finally figured out that it was the shower curtain, but not the end of the world. Our biggest complaint was the thinness of the walls and the absolute party house that was happening after hours. We ended up having to call the front at 1am to ask the people around us to stop screaming and blasting their music (we had our 4 year old with us). The gentleman who took my call was SO kind and handled it immediately, but I don’t think I would return as a family due to the overall environment and lack of peace and quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de Barry Eagle, el 16 abr. 2024
Thank you for your review. I am glad to hear that you enjoyed our friendly staff and location! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

8/10 Bueno

Sarah

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Nails in the parking lot. We had a flat tire the first night there and the very next day, we had another flat tire. I picked up the nails and showed them to front desk. The staff was great there but unfortunately dealing with two flat tires on a brand new car ruined my trip there.
Se hospedó 3 noches en abril de 2024
Respuesta de Barry Eagle, el 18 abr. 2024
We are sorry to hear about the issues you had with your tires while you were with us.  There was no past or current construction going on with the hotel so we are unclear as to how this could have happened during your stay with us.  If you would like to discuss further please reach out to our corporate office and we can have the VP of Operations connect with you. Thank you for your time.

10/10 Excelente

Ryan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
View
Se hospedó 2 noches en abril de 2024
Respuesta de Barry Eagle, el 10 abr. 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bueno

michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice remodel and a most fair price for what was received. There is no bar, yet Expedia says there is. There were no bicycles to borrow, even though the notebook in the room said there were. We had to ask for service to our room after several days (5 to be exact). The staff were very kind. The hotel is very convenient to the restaurants, bars and shopping on the island. I would, actually, stay here again. They just need to take down the bar sign on Expedia, as it is false advertising. They need to, actually, buy bicycles, if they are going to say that they have them for complimentary use. I should not have to ask for service for my room, when I am staying seven nights and (only after five days and personally asking two days in a row) finally received it.
Se hospedó 7 noches en marzo de 2024
Respuesta de Barry Eagle, el 8 abr. 2024
Thank you for your review. I am glad to hear that you enjoyed our friendly and location! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

6/10 Aceptable

Dana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was nice and clean. Front desk was kind and attentive. Location is great and right on the beach. Walls are very thin. You can hear everything and all conversations in the room next to you which means they can hear you too. I had to listen to a couple fight and man yelling at his children, their children screaming and banging on the wall, and their TV on blast last into the night. Workers were repairing things and hammering all afternoon while cursing and teasing each other and I could hear it all. I was trying to be on a conference call but had to cancel it because of the noise and them sounding like they were in my room. Was a nice place but definitely needs insulation or something for sound and construction employees should show discretion.
Se hospedó 3 noches en abril de 2024
Respuesta de Barry Eagle , el 7 abr. 2024
I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I greatly appreciate you bringing to my attention some of the issues you encountered. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall.

10/10 Excelente

Beth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the staff!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Barry Eagle, el 2 abr. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bueno

Clayton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Barry Eagle, el 1 abr. 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Anjali, Bahama

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Its a nice location and the beach is nice. The property could use some updating. Staff is sparse and there are not a lot of amenities but its good for a basic trip to the beach.
Se hospedó 1 noche en marzo de 2024
Respuesta de Barry Eagle, el 4 abr. 2024
Thank you for your review. I am glad to hear that you enjoyed the location of our hotel! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very cozy, easy beach access
Se hospedó 4 noches en marzo de 2024
Respuesta de Barry Eagle, el 31 mar. 2024
Thank you for your rating and review! Barry Eagle, Owner

8/10 Bueno

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved the location and closeness of the beach. And room very clean. But the pool was never opened because of repairs , and bathroom is micro small for size of room.
Se hospedó 2 noches en marzo de 2024
Respuesta de Barry Eagle, el 27 mar. 2024
Thank you for your review. I am glad to hear that you enjoyed our cleanliness and location! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My room was very clean..the front desk people were great. Right on the beach.. thouroughly enjoyed my stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Barry Eagle, el 25 mar. 2024
Thank you for your review. I am happy to hear that you enjoyed our cleanliness, location, and friendly staff! We look forward to seeing you again. Barry Eagle, Owner

6/10 Aceptable

Lori

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was clean and in a great location. Bathroom was super tiny and cramped.
Se hospedó 2 noches en marzo de 2024
Respuesta de Barry Eagle, el 25 mar. 2024
Thank you for your review. I am glad to hear that you enjoyed our cleanliness and location! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Barry Eagle, el 19 mar. 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Kaylee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly. Rooms were extradonarily clean. Right next to public beach access, so very convenient.
Se hospedó 1 noche en febrero de 2024
Respuesta de Barry Eagle, el 15 mar. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff, cleanliness, and location! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Daniel

Se hospedó 2 noches en febrero de 2024
Respuesta de Barry Eagle, el 21 mar. 2024
Thank you for your rating. Barry Eagle, Owner

6/10 Aceptable

William

Viaje en pareja
Le gustó: Limpieza y servicio y personal
All staff we encountered were wonderful. Lobby area was nice and free coffee was very good. Room fairly large but laid out in a strange manner. Bed was wedged into an area that made it very difficult to enter from one side. Two TV's, one in front of the couch and a small one in front of the bed. The one in front of the couch was on Direct TV and had good service. The other one appeared to require a log in, so was useless. A remote was available for each TV, but when you turned one on, the other sometimes came on also. Sometimes, when you turned one off, the other came on. The bathroom was tiny. The bottom of the tub was very slippery and a fall risk. The toilet was pressurized flush, which flushes clean with very little water use. The problem was, with that bowl type, large drops of the toilet content came out of the bowl. I would close the cover before flushing and there would be drops on the underside of the cover and both sides of the seat. While the room was generally clean, I did encounter one roach in the room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Barry Eagle , el 24 feb. 2024
Thank you for your review. I am glad to hear that you enjoyed our hotels friendly staff and amenities! However, I want to sincerely apologize for the room issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

10/10 Excelente

Cheryl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was nice, clean and comfortable with a beautiful view. I really liked the balcony even though it was a little cold out.
Se hospedó 1 noche en febrero de 2024
Respuesta de Barry Eagle, el 19 feb. 2024
Thank you for your review. I am happy to hear that you enjoyed our cleanliness! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The customer service is amazing.
Se hospedó 1 noche en febrero de 2024
Respuesta de Barry Eagle, el 19 feb. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Vanessa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Near beach..quiet
Se hospedó 1 noche en febrero de 2024
Respuesta de Barry Eagle, el 6 feb. 2024
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Vanessa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome!! Renovated and clean
Se hospedó 2 noches en febrero de 2024
Respuesta de Barry Eagle , el 5 feb. 2024
Thank you for your review. I am happy to hear that you enjoyed your stay with us. We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Marquita

Viaje en pareja
Le gustó: Limpieza
It looks as though the property has had some renovations and that they are trying to make the rooms nicer and more modern. Very clean but some things in the room are dated(like old farm alarms and maybe where lights were was just), I didn’t like the new light placement at the sink you can’t do your makeup properly. That being said I was very comfortable and it was soooooo close to the beach!! Love that part!
Se hospedó 1 noche en enero de 2024
Respuesta de Barry Eagle, el 29 ene. 2024
Thank you for your review. I am glad to hear that you enjoyed our cleanliness and location! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

6/10 Aceptable

louise

Le gustó: Limpieza
Came down on the off season to enjoy a weekend at the beach. The hotel felt like a ghost town and the staff had obviously packed up their friendliness for the season also. We stayed in a downstairs room that was extremely hard to sleep in due to the excessively loud fan and then the window blinds that let in light. Terrible pillows in the room and the bathroom is so tiny. Value for money in the off season but I would be unimpressed paying anything more to stay here. Location to the beach is great.
Se hospedó 1 noche en enero de 2024
Respuesta de Barry Eagle, el 16 ene. 2024
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner

10/10 Excelente

Allan, Bracey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was clean and quiet. Staff was very helpful with TV problem.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Barry Eagle, el 8 ene. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and cleanliness! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Barry Eagle, el 4 ene. 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Kristal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and just what I needed. Very clean too. Definitely will book again!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle, el 4 ene. 2024
Thank you for your review. I am happy to hear that you enjoyed our cleanliness and location! We look forward to seeing you again. Barry Eagle, Owner

4/10 Malo

Steven

Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle, el 27 dic. 2023
Thank you for your rating. We are sorry to read that your expectations were not met during your stay. We ask that you please reach out to the hotel to discuss your stay further. Barry Eagle, Owner

10/10 Excelente

Uriah P

Se hospedó 2 noches en diciembre de 2023
Respuesta de Barry Eagle, el 15 ene. 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Nancy

Se hospedó 2 noches en diciembre de 2023
Respuesta de Barry Eagle, el 11 ene. 2024
Thank you for your rating. Barry Eagle, Owner

8/10 Bueno

James

We had one TV in the room that did not work .. they said repair man would fix at 10:AM the next day the repairman never showed up that day or the next…
Se hospedó 4 noches en diciembre de 2023
Respuesta de Barry Eagle, el 21 dic. 2023
Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. I have recently been informed that management has contacted you and offered you concessions for your stay. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner

8/10 Bueno

Luis

Le gustó: Limpieza
Respuesta de Barry Eagle, el 7 feb. 2024
Thank you for your rating. Barry Eagle, Owner

8/10 Bueno

Trent

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en noviembre de 2023
Respuesta de Barry Eagle, el 5 dic. 2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing as always
I stay here all the time, for years and they are always super nice, super clean, it’s just always nice. I don’t stay anywhere else but here, I have enjoyed it every single time for the last 5 years.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Barry Eagle, el 5 dic. 2023
Thank you for your review! I am happy to hear that you enjoyed your overall stay with us and we look forward to seeing you again. Barry Eagle, Owner