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Opiniones de Marketplace Lodge by Whistler Retreats

2.5 out of 5
Marketplace Lodge by Whistler Retreats
4370 Lorimer Road, Whistler, BC

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 54 de 223 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 91 de 223 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 54 de 223 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 223 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 223 opiniones" "

7.8/10

Limpieza

7.6/10

Servicio y personal

7.8/10

Servicios

7.2/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 8 noches en enero de 2020
Respuesta de Whistler Retreats Management, el 11 ene. 2020
Thank-you for rating your stay with us!

10/10 Excelente

tania, cdmx

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel near atractions and food. With parking
Se hospedó 4 noches en agosto de 2017

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location at the back of the village. Coffee, great food, groceries, and short walk to the gondola.
Se hospedó 2 noches en abril de 2024
Respuesta de front desk, el 16 abr. 2024
Thank-you for staying with us! We appreciate your feedback!

10/10 Excelente

Doug

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location, well equipped, and quiet! Would stay again for sure. Only issue was parking; as with most whistler properties the spots are laughably small and I have a small truck and could not fit as there was a truck in adjacent spot and concrete pillar on other side. Had to pay an extra $100 for the “oversized” spot to park my compact pickup. As I was leaving another fellow was repairing his mirror as it hit the concrete pillar. So if you have anything tacmo sized or bigger per prepared to pay and are age for different spot! Other than that excellent property for the price!
Se hospedó 4 noches en marzo de 2024
Respuesta de Whistler Retreats Management, el 18 mar. 2024
Thank-you for your review.

10/10 Excelente

George

Le gustó: Limpieza y servicio y personal
very pleased with the property.. and all the amenities… location… Etc. will definitely stay there again… George
Se hospedó 9 noches en febrero de 2024
Respuesta de Whistler Retreats Management, el 7 mar. 2024
Thank-you for your review! We're pleased you had a nice stay :)

10/10 Excelente

Kenneth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Whistler Retreats took great care of us during our stay and I wouldn't hesitate to use them again!
Se hospedó 8 noches en enero de 2024
Respuesta de Whistler Retreats Management, el 29 feb. 2024
Thanks for staying with us! We'd be happy to host you again :)

8/10 Bueno

MEHMET

Viaje familiar
Le gustó: Limpieza y servicios
Unit was good location wise and had all the kitchen amenities needed but the only issue i had was with the mattress was not comfortable at all, i could feel the metals, please upgrade for a better experience.
Se hospedó 9 noches en febrero de 2024
Respuesta de Whistler Retreats Management, el 27 feb. 2024
Thank-you for your review. We appreciate the feedback about your stay.

8/10 Bueno

kayden

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything went well, such a nice, cosy getaway! The only issue was the sink in the kitchen didn’t drain properly when washing dishes and during the day the water would rise up through the drain filling both sinks 1/4 full
Se hospedó 7 noches en enero de 2024
Respuesta de Whistler Retreats Management, el 6 feb. 2024
Thank-you for your review - we're glad you enjoyed your stay.We've arranged for a plumber to fix the kitchen drain as well :)

8/10 Bueno

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to the supermarket but not close to the gondola. There was a free shuttle though to the gondola every 15mins so that was good. It was a weird arrangement where you had to take your own garbage to the parking lot, the entry requirements were a new concept for me. You had to race to the lift when buzzed in juggle the door with your luggage etc, so first impressions were 'this is not easy' but given it was the cheapest property in Whistler, I was ultimately happy. With the budget price comes no frills
Se hospedó 6 noches en enero de 2024
Respuesta de Whistler Retreats Management, el 5 feb. 2024
Thank-you for your feedback. We're pleased you enjoyed your stay!

10/10 Excelente

Graeme

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and safe and good value for money
Se hospedó 6 noches en enero de 2024
Respuesta de Whistler Retreats Management, el 29 ene. 2024
Thank-you for your review. We're pleased you had a nice stay!

10/10 Excelente

Clare

Se hospedó 11 noches en enero de 2024
Respuesta de Whistler Retreats Management, el 21 mar. 2024
Thank-you for rating your stay with us!

6/10 Aceptable

seth

Viaje familiar
Le gustó: Limpieza y servicios
Fob system at check out was confusing
Se hospedó 2 noches en diciembre de 2023
Respuesta de Whistler Retreats Management, el 27 dic. 2023
Thank-you for your review. We're sorry you found the check-out procedure confusing but we hope you still enjoyed your time in Whistler.

8/10 Bueno

Michael

Se hospedó 2 noches en diciembre de 2023
Respuesta de Whistler Retreats Management, el 18 dic. 2023
Thank-you for rating your stay with us - we're pleased you enjoyed your time in Whistler!

8/10 Bueno

Slavko, Vancouver

Viaje en pareja
Le gustó: Servicio y personal
Furniture and kitchen are too old
Se hospedó 4 noches en noviembre de 2023
Respuesta de front desk, el 6 dic. 2023
Thank-you for your feedback.We will pass on to the owner.Keep well.All the best.

4/10 Malo

Carmen

Se hospedó 2 noches en septiembre de 2023
Respuesta de Whistler Retreats Management, el 9 oct. 2023
Thank-you for rating your stay with us.

8/10 Bueno

Mariusz

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Week in Whistler
The building is in market place, great location. No A/C in the unit. It was hot in the room for our August stay. Outside was over 30C. Two fans working 24 hrs didn't help much. Was extremely hot for sleeping. Kitchen very well equipped. Plenty of nice restaurants options around and store with many hot food options. I personally don't like check in over the phone, also email with instruction from Management could be simplified.
Se hospedó 7 noches en agosto de 2023
Respuesta de Whistler Retreats Management, el 27 ago. 2023
Thank-you for your feedback - we're pleased you enjoyed your stay!

10/10 Excelente

Josée

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tout simplement magnifique et parfait
Se hospedó 6 noches en agosto de 2023
Respuesta de Whistler Retreats Management, el 18 ago. 2023
Merci beaucoup!

2/10 Terrible

Jannie

Se hospedó 2 noches en agosto de 2023
Respuesta de Whistler Retreats Management, el 7 sept. 2023
Thank-you for your review. We're sorry you were unhappy with your stay, despite the upgrade you were given.

10/10 Excelente

erin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great find. It is right in the village market place. Lots of shopping options, walking distance to attractions and many dining options. Quiet time is from 10pm until 8am and everyone respects that. I would definitely come back 😊
Se hospedó 2 noches en agosto de 2023
Respuesta de Whistler Retreats Management, el 6 ago. 2023
Thank-you for reviewing your stay with us - we're so pleased you had a great time!

6/10 Aceptable

Thomas

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Location is great, right in the heart of Whistler. Free parking in a secure garage, large spaces. Entry instructions upon arrival are confusing. Ours went like this- we used the call box, said our name, and the woman said "hold please". Then nothing happened. We tried again, and again. It turned out that we were supposed to get in the elevator right away and push the buttons, she was ringing us up. She scolded me for not reading the instructions, which were very lengthy and not very helpful. No A/C. It was pretty warm in the room for our July stay, at night, even with all the windows open and fans going. Our unit was very dated- the appliances were decades old and the stove had at least 1 burner that didn't work. Looks like not much has been done to the place for 30 years or so. But it was comfortable, and for the price it was okay.
Se hospedó 4 noches en julio de 2023
Respuesta de Whistler Retreats Management, el 2 ago. 2023
Thank-you for your review. We're sorry you found the arrival instructions confusing since they do specifically indicate what to do to access the property.We will forward your comments to our maintenance team so they can check the stove.We hope you nevertheless enjoyed your time in Whistler.

10/10 Excelente

Shelley

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Will come again!
Absolutely amazing! Would book again! Far exceeded our expectations!
Se hospedó 8 noches en julio de 2023
Respuesta de Whistler Retreats Management, el 31 jul. 2023
Thank-you for your review! We're thrilled you had such a great time :)

6/10 Aceptable

Dale

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
Great location but incredibly loud. Quiet time is between 10 pm and 8 am...most nights it was loud well past 10 and the first shout talkers of the day started as early as 5:30 am. If you are a light sleeper...this is NOT the place to stay. Plus, since the windows had to stay closed to block some of the sound, the unit was extremely hot for sleeping. Staff were great though!
Se hospedó 5 noches en julio de 2023
Respuesta de Whistler Retreats Management, el 30 jul. 2023
Thank-you for your review. The property's central Village location means it's a busy and popular area, especially during the summer months.We're pleased you enjoyed your time in Whistler!

10/10 Excelente

mythele

Le gustó: Limpieza
clean and very convenient area.
Se hospedó 3 noches en julio de 2023
Respuesta de Whistler Retreats Management, el 14 jul. 2023
Thank-you for staying with us! We're pleased you enjoyed the location :)

10/10 Excelente

Jian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The building is in market place, plenty of nice restaurants options, and a nice playground for kids. We got a deluxe, with a decent size bedroom, a sofa bed, full kitchen, the room is clean and cozy. We give 5 stars.
Se hospedó 3 noches en abril de 2023
Respuesta de Whistler Retreats Management, el 18 abr. 2023
Thank-you for your review. We're pleased you enjoyed your stay!

6/10 Aceptable

Gonzalo, Vancouver

Se hospedó 2 noches en abril de 2023
Respuesta de Whistler Retreats Management, el 2 may. 2023
Thank-you for rating your stay with us!

10/10 Excelente

hao

Se hospedó 3 noches en abril de 2023
Respuesta de Whistler Retreats Management, el 2 may. 2023
Thank-you for rating your stay with us!

8/10 Bueno

Francis

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The condo was very good but there was a problem with both water faucets for hot and cold water mixing control.
Se hospedó 11 noches en marzo de 2023
Respuesta de Tanya, el 24 mar. 2023
Good-afternoon,Thank-you for your feedback - we appreciate this.While it would have been great to learn about this issue during your stay in order to resolve immediately, we are happy to send maintenance now.Thank-you!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location right in village Parking convenient. Check in right at lodge
Se hospedó 3 noches en diciembre de 2022
Respuesta de Whistler Retreats Management, el 23 dic. 2022
Thank-you for your review. We appreciate the feedback and we're pleased you enjoyed your stay.

6/10 Aceptable

Laurie

Se hospedó 2 noches en diciembre de 2022
Respuesta de Whistler Retreats Management, el 24 mar. 2023
Thank-you for rating your stay with us.

8/10 Bueno

Penelope

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 3 noches en agosto de 2022
Respuesta de Whistler Retreats Management, el 27 ago. 2022
Thank-you for rating your stay with us - we appreciate it!

6/10 Aceptable

Philip

Le gustó: Limpieza y servicio y personal
not a favorite but good price
Our room was very noisy - there seemed to be a large group of people in the room above us and it sounded like children running and jumping in the room constantly. We were also a little less than pleased that there was a playground immediately outside our room/patio/window... small kids during the day yelling and having all kinds of fun and much older kids into the evening having all kinds of fun. We were a little confused with id code instead of front desk for checkin and actually locked our fob in the room at one point - unable to access our room without intervention (thank you to the helpful lady on the phone). I think we prefer a front desk scenario where checkin and details are handled more personally.
Se hospedó 4 noches en junio de 2022
Respuesta de Whistler Retreats Management, el 1 ago. 2022
Thank-you for your review. We're sorry you were unhappy with the noise. We do note in the description that this property does not have a front desk so contactless check-in is provided. We hope you nevertheless enjoyed your time in Whistler.

4/10 Malo

Maya

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything in this property is very old and worn. The beds were extremely uncomfortable, I think one of your staff needs to try to spend a night on the pull out sofa so you can feel every spring digging into your back or ribs so you replace the damn thing with a newer one, or at least don’t say this place has a second bed just to charge extra money. My kid had a horrible sleep, and my child is a sound sleeper that can sleep anywhere, I tried the pullout sofa one night… truly this sofa needs to go. The bathroom cleaning before our arrival was only unfinished or done very poorly. The bathroom was sprayed with a bleach cleaning solution but was never rinsed afterwards as the whole place stunk as bleach when we first entered the room, my eyes were bothered and tearing from the bleach in the air. I was unsure why the whole place smelled like bleach, I thought it was just cleaned so I did not put too much thought until that happened, I had a black pair of shorts that I needed to wash by hand and I laid them on the edge of the bathtub so they can dry, the shorts were completely discoloured from the bleach that was left to dry in the bathtub. While the place has a good location and it is close restaurants and activities I won’t recommend this place.
Se hospedó 4 noches en julio de 2022
Respuesta de Whistler Retreats Management, el 14 jul. 2022
This is a duplicate of a previous review.

6/10 Aceptable

Alexandra

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
This was a budget accommodation in an excellent location. Room itself was very small and could have used a good cleaning (bath needed to be bleached, lots of dust/cobwebs on the walls, visible mold in bathroom). Check in process was fine if not verbose (email could be simplified). The room had basically zero noise insulation as we could hear our next door neighbor watching TV very clearly all night. Overall, location was more important to us this trip than comfort so it worked, but i wouldn’t stay here again.
Se hospedó 3 noches en mayo de 2022
Respuesta de Agent, el 11 jun. 2022
Thank-you for your feedback. We are sorry to hear and will let housekeeping know. Whistler Retreats

10/10 Excelente

Slavko, Vancouver

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Utensils are too old
Se hospedó 3 noches en abril de 2022
Respuesta de Whistler Retreats Management, el 5 abr. 2022
Thank-you for your review and your feedback. We appreciate it!

10/10 Excelente

Todd

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place
Se hospedó 7 noches en marzo de 2022
Respuesta de Whistler Retreats Management, el 3 abr. 2022
Thank-you for your review! We're pleased you enjoyed your stay :)

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Above liquor store
Location was good, you are right in the upper village parking lot so lots of food and shopping options. Ever since Covid the hours of stores and restaurants have drastically been reduced so be aware. Grocery stores and most places closed at 7pm, McDonalds is closed at 8:30pm so eat or shop before that of you are out of luck. Parking was in secure underground but super tight spots, didn't check out the shared hot tub so cannot comment. Rooms were ok, for some reason Whistler Retreats supplies the worst pillows possible, I don't even know where they source them but all their properties seem to use them, awful. They also have the cheapest toilet paper, see through 1 ply that is as rough as sandpaper. Room with the bunks has a glass door but it cannot close due to the bed blocking the door. Coffee machine didn't work properly, bottom plugs in kitchen didn't work (they came to check why the microwave wasn't working and that was the issue). Sink has hose faucet that doesn't come out, nice sink but that was not ideal. Only cloths to clean pots, would have been so much easier to scrub a pan with a scrubbing sponge or a brush. Was overall an ok place, if you are just hitting the slopes or hanging out in the village then it is fine, hefty walk to the hills if you have kids and gear to carry though, easier to drive to a free parking lot. Would I stay here again? Probably not unless it was a really good rate.
Se hospedó 4 noches en marzo de 2022
Respuesta de Whistler Retreats Management, el 22 mar. 2022
Thank-you for your feedback. We're sorry you weren't completely pleased with your stay. We provide scrubbing kitchen sponges and only use 2 or 3-ply toilet paper in our units, which we confirmed with our cleaning team and room inspectors. We hope you nevertheless enjoyed your time in Whistler.

4/10 Malo

Krzysztof

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Market Place
Room need update fridge was so noisy barely could sleep during the night and vent from the fire place as well
Se hospedó 2 noches en marzo de 2022
Respuesta de Whistler Retreats Management, el 16 mar. 2022
We're sorry you didn't enjoy your stay. Thank-you for your feedback - we'll ensure your concerns are addressed.

6/10 Aceptable

Nikaiya

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Mediocre space, small room, good location
The location is great. The place is pretty dated and also very loud! Lots of people in the hallway and it sounds like they're right in your room. The hot tub facilities were really nice, but they are far depending where your room is and you don't know if it's gonna be full. Would be nice to have a booking system of some kind for the hot tub during COVID. Overall okay stay! Not at all worth the price, but I think that's just how it is in tourist hubs.
Se hospedó 3 noches en enero de 2022
Respuesta de Whistler Retreats Management, el 6 mar. 2022
Thank-you for your feedback. We're pleased you had a nice stay.

10/10 Excelente

Austin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Has everything you need and more.
Se hospedó 5 noches en enero de 2022
Respuesta de Whistler Retreats Management, el 29 ene. 2022
Thank-you for staying with us and for your review!

10/10 Excelente

Ioana

Se hospedó 2 noches en diciembre de 2021

8/10 Bueno

Roberta

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
-The location was amazing! - the place was super clean - free parking Unfortunately... - the building was very loud, I could hear when neighbors were flushing their toilets. - the bathroom sink was clogged, the water was not going down easily, - same for the toilet. overall, very nice experience.
Se hospedó 2 noches en noviembre de 2021
Respuesta de Whistler Retreats Management, el 29 nov. 2021
Thank-you for your review and the feedback. We'll share your comments with our maintenance team. We're glad you had a nice time!

10/10 Excelente

Jagdeep

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2021
Respuesta de Whistler Retreats Management, el 7 nov. 2021
Thank-you for rating your stay with us! We appreciate it and we're pleased you had a nice time.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We really enjoyed our stay here we only wish it was for a long time!
Se hospedó 2 noches en septiembre de 2021
Respuesta de Whistler Retreats Management, el 21 sept. 2021
Thank-you for your review! We're pleased you had a good time :)

8/10 Bueno

s

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Good area and clean. The building is showing it’s age in the bathroom and the roofing.
Se hospedó 3 noches en septiembre de 2021
Respuesta de Whistler Retreats Management, el 15 sept. 2021
Thank-you for your feedback - we appreciate it!

10/10 Excelente

Rebecca

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One bedroom with den
I booked this for a girls trip after reading mixed reviews I was not sure how it would go! We had a one bedroom with Den and two bathrooms! Couldn’t have asked for a better layout or location! Will definitely be back! The rental company was also wonderful and helpful. Great location close to everything.
Se hospedó 2 noches en septiembre de 2021
Respuesta de Whistler Retreats Management, el 13 sept. 2021
Thank-you for your review and positive feedback! We're pleased you had a great time :)

10/10 Excelente

Karina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent value, ample space and in a great location. Was nice and quiet. Close to everything you need and a short walk to the village.
Se hospedó 2 noches en septiembre de 2021
Respuesta de Whistler Retreats Management, el 13 sept. 2021
Thank-you for your review! We're pleased you enjoyed your stay :)

6/10 Aceptable

Ian

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The property was clean, but is a little shabby. The toilet would run long and loud. You can hear when water is running in adjacent units. Light switches were well marked and in-unit internet was solid. In-unit laundry was handy. Kitchen wasn't well-equipped but property mgmt services were very responsive to help with that.
Se hospedó 3 noches en agosto de 2021
Respuesta de Whistler Retreats Management, el 31 ago. 2021
Thank-you for your feedback. We're pleased you enjoyed your stay with us.

8/10 Bueno

Kong Yuan

Viaje familiar
Se hospedó 2 noches en agosto de 2021
Respuesta de Whistler Retreats Management, el 23 ago. 2021
Thank-you for rating us! We appreciate it!

10/10 Excelente

Lauren

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2021
Respuesta de Whistler Retreats Management, el 23 ago. 2021
Thank-you for rating your stay with us! We enjoyed hosting you :o)

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza
Bien situé pour le prix.
Se hospedó 2 noches en agosto de 2021
Respuesta de Whistler Retreats Management, el 18 ago. 2021
Thank-you for your review. We're sorry you were disappointed with your stay.