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Opiniones de The Gordon Hotel

3.5 out of 5
The Gordon Hotel
555 Oak Street, Eugene, OR

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 640 de 743 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 71 de 743 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 20 de 743 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 743 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 743 opiniones" "

10/10

Limpieza

9.8/10

Servicio y personal

9.6/10

Servicios

9.8/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

EDUARDO

Le gustó: Condiciones de la propiedad
The place is very good and I am going to recommend it
Se hospedó 1 noche en abril de 2024
Respuesta de Austin, el 10 abr. 2024
Eduardo! Thank you for your review! We hope to see you again soon!

10/10 Excelente

Emilio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buen servicio y ubicación.
Se hospedó 2 noches en noviembre de 2023
Respuesta de William, el 29 nov. 2023
Emilio,Thank you for the 5/5 review! We look forward to welcoming you back!

10/10 Excelente

Omar

Se hospedó 1 noche en agosto de 2022
Respuesta de Dana - Front Office, el 10 ago. 2022
Thank you for your 10/10 rating. We appreciate it!

10/10 Excelente

ALMA LILIA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta hermoso, las fotos no le hacen justicia. Excelente servicio y atencion por parte del staff. Bastantes opciones de bares y restaurants al rededor.
Se hospedó 2 noches en enero de 2022
Respuesta de Dana - Front Office Manager, el 15 ene. 2022
Thank you very much for your review. We greatly appreciate the kind feedback. We are pleased to hear you enjoyed your stay and the staff was attentive and hospitable. Thank you for choosing the Gordon hotel. We look forward to seeing you again!

8/10 Bueno

Brent

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Austin, el 10 may. 2024
Brent, thank you for your review! We are sorry to hear we did not meet all of your expectations. We hope we can make your next visit a spectacular one!

10/10 Excelente

Roberta

Josh gave me coffee from behind the desk this morning before the coffee was out for guests. I really appreciated this so early!
Se hospedó 2 noches en mayo de 2024
Respuesta de Austin, el 10 may. 2024
Roberta, thank you for your review! Joshua is a stellar employee, and we are glad he was able to take care of you! We hope to see you again soon!

10/10 Excelente

GUY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Austin, el 10 may. 2024
Guy, thank you for your 5! We appreciate it!

6/10 Aceptable

Kathleen

Le gustó: Limpieza
Se hospedó 3 noches en mayo de 2024
Respuesta de Austin, el 10 may. 2024
Kathleen, we are sorry to hear that we fell short on your visit with us. We hope we can do better the next time you are with us!

10/10 Excelente

beth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de Austin, el 10 may. 2024
Beth, thank you for your 5! We appreciate it!

10/10 Excelente

Elyse

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Austin, el 10 may. 2024
Elyse, thank you for your 5! We appreciate it!

10/10 Excelente

Glynis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Austin, el 6 may. 2024
Glynis, thank you for our 5! We are glad that you enjoyed your stay with us!

8/10 Bueno

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great new hotel It’s a little noisy and sheets could Use a upgrade but overall very nice option for Eugene
Se hospedó 1 noche en abril de 2024
Respuesta de Austin, el 1 may. 2024
John, thank you for your review! I will make sure to pass along the feedback on the sheets to our ownership. We hope to see you again soon!

10/10 Excelente

Shannon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Austin, el 1 may. 2024
Shannon, thank your for your 5! We hope to see you soon!

10/10 Excelente

Adam

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
From check-in to check-out everything was seamless. Patrick at the front desk was phenomenal. Give that guy a raise!
Se hospedó 1 noche en abril de 2024
Respuesta de Austin, el 29 abr. 2024
Adam, thank you so much for your review! Patrick is definitely an amazing team member, and I will make sure to pass your on your praise!

10/10 Excelente

shelley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
From the moment we arrived, we had everything we needed. It was elegant but welcoming, the staff was professional and friendly. Complimentary snacks and drinks and a cozy lounge were very nice. The room was very nice. Great bed and huge tv. I would highly recommend this hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Austin, el 29 abr. 2024
Shelley, thank you so much for your detailed review! We are so glad to hear that you had a wonderful time with us, and were able to take advantage of our complimentary items. We hope to see you again soon!

10/10 Excelente

Quentin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’ll be back
Se hospedó 1 noche en abril de 2024
Respuesta de Ausitn, el 20 abr. 2024
Quentin, thank you for your 5! We will gladly have you back any time!

8/10 Bueno

Mary, Eugene

Room design is very conveniently laid out for a traveler. Nice touch with the refillable glass water bottles. Beds were a little softer than I like but there are comfy and warm bedclothes.
Se hospedó 1 noche en abril de 2024
Respuesta de Austin, el 20 abr. 2024
Mary, thank you for your review! We are glad to hear you enjoyed the room. Sorry to hear the bed was not comfortable for you. Hopefully your next visit we can find one that will work.

10/10 Excelente

Jane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel. Valet parking only. Good dining options
Se hospedó 2 noches en abril de 2024
Respuesta de Austin, el 15 abr. 2024
Jane, thank you for your review! We are glad to hear you enjoyed our hotel and partner restaurants!

10/10 Excelente

Jared

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Austin, el 16 abr. 2024
Jared, thank you for your 5! We appreciate it!

10/10 Excelente

Curtis

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Gordon is wonderful, and we’ll stay there any chance we get. Note that service in the restaurant (which is not run by the hotel) can be slow on busy weekends and plan accordingly. Also, the lamps block the TVs in the bar.
Se hospedó 2 noches en abril de 2024
Respuesta de Austin, el 12 abr. 2024
Curtis, it's always a pleasure to have you join us! We are so glad to hear that you had a great stay with us! I will make sure to pass along the restaurant feedback to their ownership!

10/10 Excelente

Irene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a great time at our stay and would definitely come again.
Se hospedó 2 noches en abril de 2024
Respuesta de Austin, el 12 abr. 2024
Irene, we are glad to hear you had a great time with us! We hope to see you again soon!

10/10 Excelente

Ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, great staff. Speakeasy was super cool, loved the cocktails we got. Wonderful location. Highly recommend!
Se hospedó 1 noche en abril de 2024
Respuesta de Austin, el 8 abr. 2024
Ann! Thank you for your glowing review! We are so glad to hear that you had a great stay!

10/10 Excelente

Ingrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely hotel. Clean. Staff very friendly. Rooms are lovely. Always try to stay there.
Se hospedó 1 noche en abril de 2024
Respuesta de Austin, el 8 abr. 2024
Ingrid, thank you for your 5! We are glad to hear you are a loyal guest and that we can provide wonderful stays!

10/10 Excelente

Taizo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful place to be
Se hospedó 1 noche en abril de 2024
Respuesta de Austin, el 8 abr. 2024
Taizo, thank you for your 5! We strive to be a wonderful place for our guests to be and we are glad we were able to provide that for you!

2/10 Terrible

Thomas

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Super noisy. There is a restaurant/ bar on the top floor. If you get a room under it don’t count on getting any sleep with all the banging and noise.
Se hospedó 1 noche en abril de 2024
Respuesta de Austin, el 8 abr. 2024
Thomas, I am so sorry to hear about the issues with your stay. We hope we can provide a better stay for you next time! If you can reach out to us and let us know more about how we can improve that would be great!

10/10 Excelente

Docia

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property, friendly staff, and great dining on-site.
Se hospedó 1 noche en marzo de 2024
Respuesta de Austin, el 5 abr. 2024
Docia, thank you so much for your 5! Our staff are the best, and we are glad you enjoyed our partner restaurants!

10/10 Excelente

Roslyn, Tracy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely LOVE my stay here, albeit it was brief, but definitely worth it. It is bougie and boutiquey. Also it’s the details that stood out. Having a complimentary cocktail upon arrival and endless complimentary snacks- chef’s kiss. Lastly, the tablet, the bright and airy room, and the lobby vibe is an ENTIRE MOOD. Also staff super friendly and being able to walk to shops and food options were a bonus
Se hospedó 1 noche en marzo de 2024
Respuesta de Austin, el 30 mar. 2024
Roslyn! Thank you so much for your glowing review! We are so happy to hear that you loved your stay with us and we look forward to seeing you again!

10/10 Excelente

Eric

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent all around!
Se hospedó 1 noche en marzo de 2024
Respuesta de Your friendly Gordon Hotel staff, el 28 mar. 2024
Thank you for the great rating. See you again soon!

10/10 Excelente

John, Colorado Springs

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Attentive, helpful, welcoming.
Se hospedó 1 noche en marzo de 2024
Respuesta de Austin, el 27 mar. 2024
John! Thank you for your 5! We are glad that our staff were able to provide you with a great experience!

6/10 Aceptable

Anita

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very small room Tv difficult to operate confusing key security in elevators no breakfast was quiet and clean
Se hospedó 2 noches en marzo de 2024
Respuesta de Austin, el 27 mar. 2024
Anita, we are sorry to hear you had some troubles during your stay with us. Hopefully we can provide a better experience for you next time!

8/10 Bueno

Hayley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Austin, el 27 mar. 2024
Hayley! Thank you for your review! We hope we can make it a 5 next time!

10/10 Excelente

Owen

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazingly comfortable beds
Respuesta de Austin, el 26 mar. 2024
Owen! Thank you for your 5! We are glad to hear you enjoyed our one of a kind beds!

10/10 Excelente

Douglas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great and friendly service.
Se hospedó 2 noches en marzo de 2024
Respuesta de Austin, el 25 mar. 2024
Douglas! Thank you for your 5! We are glad to hear we were able to provide a friendly experience for you!

10/10 Excelente

Kathleen, St Petersburg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Austin, el 25 mar. 2024
Kathleen! Thank you for your 5! We are glad you enjoyed your stay!

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic hotel In a fantastic area
Se hospedó 1 noche en marzo de 2024
Respuesta de Austin, el 24 mar. 2024
John! Thank you for your review! We do enjoy being centrally located in town! We hope to see you again. soon

10/10 Excelente

Maren

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed at the hotel during our visit to UO and enjoyed the hotel and Eugene
Se hospedó 1 noche en marzo de 2024
Respuesta de Your friendly Gordon Hotel staff, el 24 mar. 2024
Thank you for the great rating. We hope to see you again soon

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location
Se hospedó 1 noche en marzo de 2024
Respuesta de Austin, el 17 mar. 2024
Eric! Thank you for your 5! We are glad you enjoyed your stay!

10/10 Excelente

Alexander, Portland

Le gustó: Servicio y personal y condiciones de la propiedad
Excellent place to stay in Eugene
Se hospedó 1 noche en marzo de 2024
Respuesta de Austin, el 15 mar. 2024
Alexander! Thank you for your review!

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent hotel with great, friendly staff. My only complaint is that the internet is unstable and needs to be improved.
Se hospedó 2 noches en marzo de 2024
Respuesta de Austin, el 15 mar. 2024
Robert! Thank you for your review. I will pass this information along to our management. team!

10/10 Excelente

Fiona

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The room was very clean, bed and pillows were comfy! Lots of dining options too!
Se hospedó 1 noche en marzo de 2024
Respuesta de Austin, el 10 mar. 2024
Fiona, thank you for your wonderful review! We are so glad to hear that you enjoyed our one-of-a-kind beds!

10/10 Excelente

Karl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Best part of downtown Eugene. Close to everything. Wonderful place!
Se hospedó 2 noches en febrero de 2024
Respuesta de Austin, el 2 mar. 2024
Karl! Thank you so much for your 5! We are glad you were able to enjoy everything around us!

10/10 Excelente

Matthew

Se hospedó 2 noches en febrero de 2024
Respuesta de Austin, el 23 mar. 2024
Matthew! Thank you for your 5! We are glad you enjoyed your stay!

6/10 Aceptable

Curtis

Viaje familiar
Le gustó: Servicios
Poor acoustics… heard the couple next door (ahem) throughout the night. Banging on the wall did not deter them.
Se hospedó 1 noche en febrero de 2024
Respuesta de Austin, el 2 mar. 2024
Curtis, we are so sorry to hear about the issues you experienced. Our quiet hours start at 11pm, so we are always happy to reach out to reach out to guests who are a little loud

10/10 Excelente

Sharyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A cool place to stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Austin, el 25 feb. 2024
Sharyn, Thank you for your 5! We are glad to hear you enjoyed your stay!

8/10 Bueno

Josh, Portland

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very unique property, with plenty of dining options near-by. Staff was very helpful from front desk to concierage and restaurant staff. Very similar setting to the Dairy District in Denver,...open air walkable property.
Se hospedó 2 noches en febrero de 2024
Respuesta de Austin, el 22 feb. 2024
Josh, thank you for your review! We do enjoy all the options around us, and our staff try to provide the best experience they can. We are glad to hear that you had a good stay with us!

8/10 Bueno

Edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Austin, el 23 feb. 2024
Edward, thank you for your review! We hope we can make it a stellar experience for you on your next visit!

10/10 Excelente

Steven

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It will be tough to maintain the level of service and amenities of The Gordon Hotel — I think that’s the real challenges facing many great businesses these days. Everything was great from checkin with complimentary beer/wine and snacks, stellar accommodations (minimalistic in style) to bar/dining area, walkable shops and restaurants and checkout/fetch car from valet. We tried the separate 86 Speakeasy and would pass in the future due to subpar drinks. But we love the hotel and will definitely stay again — next time with our pooch (pet friendly). It’ll be tough, but keep up the good work!
Se hospedó 1 noche en febrero de 2024
Respuesta de Austin, el 17 feb. 2024
Steven, thank you for your fantastic review! Our team strives to provide the best service possible to our guests, and our furry family members that join them. I can assure you that we will only continue moving upward!

8/10 Bueno

Debra

Se hospedó 1 noche en febrero de 2024
Respuesta de Austin, el 23 mar. 2024
Debra, thank you for your review! We hope we can make it a 5 on your next visit!

6/10 Aceptable

Kerri

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Austin, el 16 feb. 2024
Kerri, we are sorry to hear that we didn't exceed your expectations. I hope we can provide a better experience for you at a future date!

10/10 Excelente

Megan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A must while in Eugene.
Absolutely Amazing place. Service and staff is wonderful. Rooms are beautiful, functional and most of all comfortable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kathryn Allen, el 13 feb. 2024
Hello Megan, Thank you for your lovely comments. We look forward to seeing you again very soon!