Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 292 de 753 opiniones" "
10 - Excelente
292
Puntuación de 8, es decir, Bueno. Basada en 259 de 753 opiniones" "
8 - Bueno
259
Puntuación de 6, es decir, Aceptable. Basada en 118 de 753 opiniones" "
6 - Aceptable
118
Puntuación de 4, es decir, Malo. Basada en 55 de 753 opiniones" "
4 - Malo
55
Puntuación de 2, es decir, Terrible. Basada en 29 de 753 opiniones" "
2 - Terrible
29
8.4/10
Limpieza
8.4/10
Servicio y personal
7.4/10
Servicios
8.0/10
Condiciones de la propiedad
7.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
José Antonio
29 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bastante tranquila, se duerme bien
José Antonio
Se hospedó 1 noche en abril de 2024
8/10 Bueno
Luis Antonio
20 ene. 2024
No le gustó: Servicio y personal y condiciones de la propiedad
O me gustó
Luis Antonio
Se hospedó 1 noche en enero de 2024
8/10 Bueno
Placida
2 dic. 2023
Good
Placida
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Alexandra
Viaje familiar con niños
23 ene. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se lo recomiendo a mi familia amigos todo muy organizado y limpio y todo muy amables y volveremos al sitio de nuevo Gracias por lo de la estadía
Alexandra
Se hospedó 1 noche en enero de 2023
2/10 Terrible
Cliente verificado
24 may. 2020
Cliente verificado
Se hospedó 3 noches en mayo de 2020
Respuesta de Hotel Management, el 2 jun. 2020
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should receive when staying with us.
Sincerely,
Hotel Management
10/10 Excelente
Ramon
28 feb. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bonita forma de recibirte muy amables y la limpieza del lugar increíble
Ramon
Se hospedó 1 noche en febrero de 2020
Respuesta de Hotel Management, el 28 feb. 2020
Ramon, thank you for sharing details about your stay at Extended Stay America. We are thrilled to know you liked our immaculate property and that you were happy with the warm welcome you received from our associates. It was a pleasure knowing you had an excellent stay, and we look forward to seeing you soon.
Sincerely,
Hotel Management
8/10 Bueno
Fabricio
24 jun. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen lugar para descansar o de negocio
Buena estancia solo creo que falta que te agreguen algunos detalles incluidos en el servicio como tener agua embotellada en los cuartos, pero realmente el espacio es bastante amplio y cómodo
Fabricio
Se hospedó 3 noches en junio de 2018
Respuesta de Hotel Management , el 25 jun. 2018
Fabricio, we appreciate you for taking the time to post your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay with us. Thank you for being our guest, and we look forward to serving you again soon.
Sincerely,
Hotel Management
6/10 Aceptable
Erika Hurtado, Peru
15 oct. 2014
Le gustó: Condiciones de la propiedad
Bien por una noche
Buen servicio por una noche. No es un hotel convencional puesto que no ofrecen house keeping todos los días y si requieres toallas limpias tienes que solicitarlas. La persona que nos atendió nos dió toda la información de su política de servicio, pero no consideraría a este hotel como una alternativa para una futura visita.
Erika Hurtado
8/10 Bueno
Patrick
Viaje familiar
15 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fine place that is convenient for us.this was our 3rd stay there.
Patrick
Se hospedó 7 noches en mayo de 2024
10/10 Excelente
Daksha
Viaje en pareja, Viaje familiar, Viaje familiar con niños
13 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, quiet and family friendly. Staff was very accommodating and helpful.
Daksha
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management, el 13 may. 2024
Dear Daksha, Thank you for sharing your experience at Extended Stay America. As a valued customer, we appreciate your feedback and are delighted that you had a great stay. We pride ourselves on both meeting and exceeding expectations, and your feedback will be used to ensure we continue delivering exceptional hospitality to every guest. Thank you once more for your time, and come stay with us again soon! Sincerely,Hotel Management
6/10 Aceptable
David
9 may. 2024
Le gustó: Servicio y personal
No le gustó: Servicios
Crappy breakfast
David
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Management , el 11 may. 2024
Dear David, Thank you for sharing your experience. We apologize if our grab-and-go breakfast did not meet your expectations. Guest satisfaction is our priority, and we regret any disappointment caused. We continually strive to enhance our offerings based on feedback, and we appreciate you bringing this to our attention. Your feedback helps us improve, and we will review our breakfast options to ensure a better experience for all guests. We value your patronage and hope to provide a more satisfying breakfast experience on your next visit. Sincerely,Hotel Management
4/10 Malo
Gaetanne
Viaje con mascota
29 abr. 2024
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
It was a sub par motel that was more like a college dorm than hotel. The mattress was comfortable, but you could hear everything! Recycled air. Gross icky feeling.
Gaetanne
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management , el 30 abr. 2024
Dear Gaetanne, We regret that your experience did not meet your expectations. Providing a comfortable and peaceful environment is our priority, and we apologize for any disturbances you encountered during your stay. Your feedback is valuable, and we will address these concerns with our team to ensure improvements are made. We understand the importance of maintaining high standards of cleanliness and comfort for our guests. Please accept our sincere apologies for any inconvenience caused, and we hope you will consider giving us another chance to provide you with a much-improved experience in the future. Thank you for bringing this matter to our attention.Sincerely,Hotel Management
8/10 Bueno
JULIAN M
29 abr. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
JULIAN M
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Elaine
26 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Elaine
Se hospedó 1 noche en abril de 2024
10/10 Excelente
rosaura, east hartford
24 abr. 2024
Great service
rosaura
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Management , el 26 abr. 2024
Dear Rosaura, We are thrilled to hear you had a great experience at Extended Stay America! Providing excellent service is our priority, and we are delighted that our efforts made your stay enjoyable. Your satisfaction means the world to us, and we appreciate you for your kind words! We look forward to welcoming you back for another fantastic stay soon. Sincerely,Hotel Management
10/10 Excelente
Quynh
24 abr. 2024
Quynh
Se hospedó 1 noche en abril de 2024
10/10 Excelente
shirley
24 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
shirley
Se hospedó 1 noche en abril de 2024
4/10 Malo
Neelam
21 abr. 2024
No le gustó: Servicio y personal
Neelam
Se hospedó 8 noches en abril de 2024
10/10 Excelente
John
Viaje de negocios
21 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I’m only here for one night but so far what I see is everything is clean and there’s a pretty good size kitchen. If you were going to stay here for a few days with a large refrigerator and freezer sink, electric stove and oven and mini microwave and cabinets.
John
Se hospedó 1 noche en abril de 2024
8/10 Bueno
Gordon
16 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Gordon
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Alexia
8 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Alexia
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Carl
29 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Carl
Se hospedó 2 noches en marzo de 2024
10/10 Excelente
Melissa
Viaje familiar
29 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great stay
Melissa
Se hospedó 3 noches en marzo de 2024
8/10 Bueno
Hubertus
28 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No coffee in room. No cups.
Hubertus
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management, el 29 mar. 2024
Dear Hubertus, Thank you for sharing your excellent rating and valuable feedback about your recent stay with us. We hope you had a pleasant stay overall. However, we apologize that our lack of room service was a source of disappointment during your visit. Our front desk is always available to assist you and make the most of your stay; in the future, please do not hesitate to ask. Your feedback is invaluable to us, and we hope to welcome you back shortly to provide you with an even better experience.Sincerely,Hotel Management
6/10 Aceptable
nora
Viaje de negocios, Viaje en pareja
21 mar. 2024
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff not helpful when asked to provide an additional pillow. Breakfast is skimpy unless you like oatmeal or granola bars daily with coffee.
nora
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Management , el 23 mar. 2024
Dear Nora, Thank you for sharing your experience with us. We are genuinely sorry about your disappointing experience regarding the breakfast and not providing the additional pillow you requested. We apologize for any inconvenience this may have caused. We understand the importance of attending to our guest's needs and providing various options to accommodate all guests' preferences. Rest assured, we will review our breakfast selection to ensure it aligns better with the diverse tastes of our guests and enhances our guest's experience while staying with us. We hope to welcome you back and provide a more enjoyable stay where we can demonstrate the level of service and hospitality that we aim to deliver. Thank you for bringing these matters to our attention.Sincerely,Hotel Management
10/10 Excelente
Mohammad
19 mar. 2024
Mohammad
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Victoria k.
17 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Victoria k.
Se hospedó 2 noches en marzo de 2024
8/10 Bueno
Journé
Viaje en pareja
16 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property and friendly staff.
Journé
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Joel
16 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Joel
Se hospedó 1 noche en marzo de 2024
4/10 Malo
Kyle
Viaje en pareja
15 mar. 2024
No le gustó: Condiciones de la propiedad
They were out of forks, only had one spoon, and no pans. There was also a rancid smell of garbage at the front desk, and in all of the hallways.
Kyle
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management, el 15 mar. 2024
Dear Kyle, Thank you for leaving these valuable comments regarding your time with us. Our promise to our guests includes a commitment to providing a clean, fresh environment. Therefore, we are very sorry that we did not meet these expectations. We will address this immediately and genuinely appreciate your bringing this to our attention. We hope you give us another chance to show you the outstanding stay you deserve and that we are known for providing. Sincerely,Hotel Management
6/10 Aceptable
Megan
11 mar. 2024
Megan
Se hospedó 4 noches en marzo de 2024
10/10 Excelente
ryssa
Viaje con mascota, Viaje familiar
11 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff are so friendly and they are animal lovers. I was nervous because i have a pit bull. But no one here is scared of her. Insted they pet her and smile when her hole boddy wiggles with excitement. This place is home away from home.
ryssa
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Management, el 12 mar. 2024
Dear Ryssa, Thank you for writing a review of your time with Extended Stay America! We are happy to know you were pleased with our staff and services. We appreciate your business and look forward to seeing you your pet again for another memorable experience. Have a great day! Sincerely,Hotel Management
8/10 Bueno
Jozef
3 mar. 2024
👍
Jozef
Se hospedó 7 noches en febrero de 2024
8/10 Bueno
Lauren
24 feb. 2024
Lauren
Se hospedó 3 noches en febrero de 2024
10/10 Excelente
Julia
1 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to work, convenient
Julia
Se hospedó 1 noche en diciembre de 2023
2/10 Terrible
Abdiel
29 ene. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Abdiel
Se hospedó 1 noche en enero de 2024
6/10 Aceptable
Karen
Viaje en pareja
25 ene. 2024
No le gustó: Servicios
Interior decor very dreary and institutional. Key cards often didn’t work. Some of the staff were great, others, not. Coffee during “free breakfast” not replenished once urn empty. Lots of cigarette butts on the ground in front of entrance and No Smoking policy not strictly enforced.
Karen
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Management , el 26 ene. 2024
Dear Karen, We appreciate your feedback and apologize for the inconveniences you experienced during your stay. Your comments about the interior decor, key cards, and service will be shared with our team for improvement. We regret any lapse in maintaining the coffee during breakfast and enforcing our No Smoking policy. Your insights are valuable, and we are committed to addressing these issues to enhance our guests' experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more positive stay in the future.Sincerely,Hotel Management
2/10 Terrible
June
24 ene. 2024
No le gustó: Servicio y personal
June
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Samantha
23 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pet friendly rooms are close to the door to go outside. Efficiency style with a stove makes things much easier
Samantha
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management, el 27 ene. 2024
Dear Samantha, Thank you for staying at Extended Stay America. We try to accommodate our guests with pets by placing them near the exit to make it most convenient for their needs. We are glad that details such as this made your stay more enjoyable. We appreciate you mentioning how convenient it was to have a stove in your suite, as this is an important feature for many of our travelers. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
10/10 Excelente
Sandra
10 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sandra
Se hospedó 1 noche en enero de 2024
8/10 Bueno
Brian
4 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, comfortable, and reasonably priced
The room was clean and comfortable at a reasonable price.
Brian
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management, el 10 ene. 2024
Dear Brian, Thank you for choosing Extended Stay America for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us along with comfortable accommodations. We are so pleased that we exceeded your expectations and that you found us to be of great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon.Sincerely,Hotel Management
10/10 Excelente
Jeremiah
Viaje en pareja
17 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Jeremiah
Se hospedó 1 noche en diciembre de 2023
8/10 Bueno
Jincheng
Viaje de negocios
11 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I am very satisfied with the hotel I chose for this trip.
Jincheng
Se hospedó 1 noche en diciembre de 2023
4/10 Malo
James L.
Viaje familiar
10 dic. 2023
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Paid for three nights. Had a family emergency and only used one of the three nights. Asked for a partial refund and was just looked at with attitude and no professional assistance from the staff. Poor job
James L.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Management, el 12 dic. 2023
Dear James, Thank you for staying with us. We apologize for the inconvenience caused due to your family emergency that led to the early termination of your stay. Also, we are deeply sorry that our staff was not as responsive as they should have been in addressing your concerns. Your feedback is important to us, and we will use it to improve our services as we advance. If we may be of any further assistance, please reach out to us directly at the hotel. We hope that you will consider staying with us again so that we can provide you with a more enjoyable and memorable experience.Sincerely,Hotel Management
10/10 Excelente
Luis, Charlotte
3 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Luis
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management, el 8 dic. 2023
Dear Luis, Thank you for your kind words about Extended Stay America! We're delighted to hear that you found our place nice. If there's anything specific you enjoyed during your stay or any suggestions you might have for improvement, please feel free to share. We look forward to welcoming you back for another positive experience!Sincerely,Hotel Management
10/10 Excelente
Sallie
Viaje de negocios
30 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would stay again
I would stay here again. Convenient to restaurants and shopping.
Sallie
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management, el 1 dic. 2023
Dear Sallie, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. Our ideal location and upscale amenities and service make Extended Stay America an excellent choice. We appreciate you sharing your feedback and love knowing you will return soon. Thank you once more.Sincerely,Hotel Management
6/10 Aceptable
Donna
Viaje familiar
30 nov. 2023
Good in a Pinch
This hotel was very convenient for us for the holidays. Could use better linens and towels which we had to use 2 or 3 instead of one quality towel. We were in an accessible room and should have had some type of bath math in shower very slippery and my husband fell twice.
Donna
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Management, el 1 dic. 2023
Dear Donna, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We extend our sincere apologies for the unfortunate incident that occurred during your stay. As per your feedback, we understand that a bath mat was absent in the accessible room's shower. We have taken this matter seriously and have conducted a thorough investigation to ensure that such incidents do not occur in the future. In the future, please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. Please do not hesitate to reach out to us at the hotel if we may be any further assistance. We appreciate your feedback and assure you that we will take all necessary steps to improve our services and ensure our guests have a safe and comfortable stay.Sincerely,Hotel Management
8/10 Bueno
Wilmer
27 nov. 2023
Wilmer
Se hospedó 2 noches en noviembre de 2023
6/10 Aceptable
Robert
26 nov. 2023
Le gustó: Limpieza y condiciones de la propiedad
Robert
Se hospedó 1 noche en noviembre de 2023
6/10 Aceptable
Joshua
Viaje familiar
24 nov. 2023
Le gustó: Servicios
No le gustó: Limpieza
It was outdated and there were a few stains on the carpet
Joshua
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management, el 25 nov. 2023
Dear Joshua, Thank you for choosing us for your recent stay. Please accept our apologies for not meeting your expectations with our accommodations. Your honest comments will be shared with our associates, and we will use them for future improvements. We hope you will give us another opportunity to provide you with the great visit you deserve. Sincerely,Hotel Management