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Opiniones de Comfort Inn Fayetteville West Near Fort Liberty

2.5 out of 5
Comfort Inn Fayetteville West Near Fort Liberty
1922 Skibo Road, Fayetteville, NC

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 243 de 879 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 308 de 879 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 151 de 879 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 90 de 879 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 87 de 879 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

6.6/10

Servicios

7.0/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2021

6/10 Aceptable

JOSE A, Orlando

Le gustó: Limpieza y comodidad de las habitaciones
De visita en Fayetteville
La ducha funcionaba solo con agua caliente, mis hijos deberon esperar un buen rato para poder banarse. Deje mi reclamo en el front desk. el wifi funciono irregular Resto de servicios acordes con precio de habitacion
Respuesta de General Manager, el 24 ago. 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

10/10 Excelente

Manuel, Homestead

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff! My mom visited her sister in the hospital. You guys were very accommodating.
Se hospedó 5 noches en mayo de 2024
Respuesta de Management , el 13 may. 2024
On behalf of our entire staff, thank you for the wonderful rating. We look forward to your next visit!

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was good, area around was a little noisy
Se hospedó 2 noches en mayo de 2024
Respuesta de Management , el 9 may. 2024
Thank you for taking the time to leave your comments. We are glad you enjoyed your stay.

10/10 Excelente

Hilda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A
Se hospedó 9 noches en abril de 2024
Respuesta de Management , el 8 may. 2024
Thanks for letting us know how things went. We are glad you enjoyed your stay.

8/10 Bueno

Vanda, Fayetteville

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Management , el 1 may. 2024
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

2/10 Terrible

Yajaira

Se hospedó 2 noches en abril de 2024
Respuesta de Management , el 13 may. 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

2/10 Terrible

Yajaira

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I asked the property staff to clean the room 3 times and never was cleaned during my stay
Se hospedó 3 noches en abril de 2024
Respuesta de Management , el 24 abr. 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

10/10 Excelente

Glenn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is working out great.
Se hospedó 1 noche en abril de 2024
Respuesta de Management , el 12 abr. 2024
Thanks for letting us know how things went. We are glad you enjoyed your stay.

4/10 Malo

Amanda

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very very dirty place. Would Not recommend.
Se hospedó 3 noches en abril de 2024
Respuesta de Management , el 10 abr. 2024
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

4/10 Malo

Donald

Se hospedó 1 noche en marzo de 2024
Respuesta de Management , el 15 abr. 2024
Thanks for your feedback. We appreciate having the opportunity to serve you.

8/10 Bueno

Carol

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
This is an older hotel. And not kept up to date. The computer chair was all ripped in the seat. The window was filthy and the toilet didn’t flush all the way. Would not stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management , el 25 mar. 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

6/10 Aceptable

Katonya

Se hospedó 1 noche en febrero de 2024
Respuesta de Management , el 14 mar. 2024
Thanks for your feedback. We appreciate having the opportunity to serve you.

10/10 Excelente

Junior

Se hospedó 2 noches en febrero de 2024
Respuesta de Management , el 20 mar. 2024
Thanks for letting us know how things went. We are glad you enjoyed your stay.

10/10 Excelente

Andre

Le gustó: Limpieza, servicio y personal, servicios
Very clean environment, great staff. Rooms are clean and neat, some have older showers and bathroom fixtures but everything is well maintained. The outside has an unsightly pool area that should be covered from public eyes. Other than the nasty looking pool area everything else about this hotel is 4-5 stars. You will be very comfortable and happy. It is walking distance to everything imaginable (food, shopping, dining, fun activities). Centrally located on the main strip of Skibo.
Se hospedó 3 noches en febrero de 2024
Respuesta de Management , el 20 feb. 2024
Thank you for taking the time to leave your comments. We are glad you enjoyed your stay.

10/10 Excelente

Jamedra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No comment
Se hospedó 1 noche en enero de 2024
Respuesta de Management , el 15 feb. 2024
Thanks for your feedback. We appreciate your business.

6/10 Aceptable

Cecilia

Le gustó: Limpieza y comodidad de las habitaciones
The food was good but i didn't like we had to go to another building to get it. Also the elevator was not working even though i was on the first floor
Se hospedó 2 noches en enero de 2024
Respuesta de Management , el 12 mar. 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

10/10 Excelente

Elenor

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is our go to hotel now anytime we visit Fayetteville NC. The staff is friendly it’s quiet and close to everything
Se hospedó 2 noches en febrero de 2024
Respuesta de Management , el 7 feb. 2024
On behalf of our entire staff, thank you for the wonderful rating. We look forward to your next visit!

6/10 Aceptable

Ann

Le gustó: Limpieza y servicio y personal
I liked friendly staff, breakfast and breakfast area was clean and towels were clean and bedding was comfortable. Bathroom small and door was too big for area. furniture was worn badly.
Se hospedó 2 noches en febrero de 2024
Respuesta de Management , el 7 feb. 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. Your review will help us improve.

8/10 Bueno

Hue

Se hospedó 1 noche en febrero de 2024
Respuesta de Management , el 7 feb. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Sha-von

Se hospedó 2 noches en enero de 2024
Respuesta de Management , el 15 feb. 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

2/10 Terrible

Jacqueline

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rooms are dusty I stayed at 223 the people in the room before me were loud with their children up all night the furniture were VERY VERY VERY DATED and DUSTY the drapes were DUSTY I think this hotel need a complete makeover you should not let no one stay in this filthy mess.
Se hospedó 1 noche en enero de 2024
Respuesta de Management , el 7 feb. 2024
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

6/10 Aceptable

Antoinette

Se hospedó 1 noche en enero de 2024
Respuesta de Management , el 7 feb. 2024
Thank you for taking the time to let us know how things went. We appreciate your stay.

6/10 Aceptable

Sandra J

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not the Worst, Not the Best
The bed was comfortable, linens smelled of fresh bleach which we liked. The hotel had a funky odor as soon as you got to a floor from the elevator. The room was tidy, but on further review the bathroom wasn’t as clean as we would like. We had our own sanitizing wipes. Tub was not completely clean and contained hair. Gaping hole between toilet and tub, where the wall and floor meet, with a tile shoved into it. Rooms not cleaned daily, only after you check out. If you need more towels, you have to gather up your used items and bring to the front desk for exchange. Front desk personnel very friendly.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Management , el 7 feb. 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

4/10 Malo

Candido

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management , el 7 feb. 2024
Thanks for your feedback. We appreciate your business.

10/10 Excelente

Adrian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management , el 7 feb. 2024
Thank you for your feedback. We are glad you enjoyed your stay.

2/10 Terrible

Ebonee

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
TERRIBLE
Canceled my reservation the afternoon of my stay. STILL charged me the deposit and one night stay even though THEY canceled the DAY OF
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management , el 7 feb. 2024
Thanks for your feedback. We apologize for missing the opportunity to serve you.

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Neighbors are loud. Smoking in room next to me. Stains in floor. Bed squeaks
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management , el 7 feb. 2024
Thank you for your feedback. We apologize for any inconvenience. We hope to earn your business in the future by improving the guest experience.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall it was a good stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management , el 7 feb. 2024
Thank you for taking the time to leave your comments. We are glad you enjoyed your stay.

2/10 Terrible

Brittany

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Since my last visit at his location was pleasant, I decided to stay at this location. Can I say I’m highly upset and disappointed. Upon checking in with the front desk receptionist I informed her I didn’t want a connecting room. The receptionist ensured me the room wasn’t a connecting room. As I entered the room, I immediately noticed the pieces of tissue on the bathroom floor. I then noticed the connecting door. I went back to the front desk to inform of the unclean bathroom and request another room. The receptionist herself was unsure which rooms in the hotel were connected and waited for the maintenance man to come to assist her. This was frustrating to me as I felt the receptionist should know which rooms are connectors or not. Finally, a room was found for us in the second building. The receptionist ensured the room was clean as she just deep cleaned it the day prior. Upon inspecting the room, it was not clean the ice bucket had hair and red spots on it. There were no washcloths in the room and even when calling the front desk, they told me I would have to come to the front desk to get it. Once I begin to tell them how the room was unclean, they sent someone up with it. There were no hooks in the bathroom to hang towels or washcloths. There was no Do Not Disturb sign on the back of the room door. I had to go to the front desk to get it. Several huge dirty black stains in the carpet, the wall paper was peeling. more on my google maps page.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Management , el 5 dic. 2023
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

6/10 Aceptable

Daniel

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Stayed 4 nights, room was not cleaned at all.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Management , el 28 nov. 2023
Thank you for taking the time to let us know how things went. We apologize for any inconvenience.

6/10 Aceptable

Larry

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Very hard to get into the parking area for the hotel. Traffic is very sick going by the front of the hotel just kind of a dingy, dirty look especially for carpeting in the elevator and the general area inside and outside.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Management , el 24 nov. 2023
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management , el 9 nov. 2023
Thanks for your feedback. We appreciate your business.

10/10 Excelente

Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management, el 3 nov. 2023
Thank you for taking the time to leave your comments. We are glad you enjoyed your stay.

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 23 noches en septiembre de 2023
Respuesta de Management, el 30 oct. 2023
Thanks for your feedback. We appreciate having the opportunity to serve you.

8/10 Bueno

Pete Dail

Viaje en pareja
About what we expected. Not the best, not the worst. Good value for what we received.
Se hospedó 2 noches en octubre de 2023
Respuesta de Management, el 24 oct. 2023
Thanks for letting us know how things went. We are glad you enjoyed your stay.

2/10 Terrible

Judy

Le gustó: Limpieza
I booked a king room but when I got to the hotel, the room was dirty. So they gave us another room, but the room was a double bed instead of another king room. On top of that there was no hot water in the room at all. We were told to let it run for 30 minutes did that and it still was no hot water there wasn’t any wash rags in the bathroom either. They did send maintenance up to the room, but they came really early in the morning and while we were sleep. It was just an unpleasant stay overall. I was really disappointing. They could have at least given us queen beds..
Se hospedó 1 noche en octubre de 2023
Respuesta de Management , el 24 oct. 2023
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

2/10 Terrible

James

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We travel frequently, at least 8 times a year. We have always felt confident in the quality of the Comfort Inn brand. We will no longer assume this. Our room was awful to say the least. Dirty, a leaking battery on the nonfunctional clock, a non working hairdryer, filthy windows and very poor maintenance throughout. We will think twice before booking another Comfort Inn stay!
Se hospedó 1 noche en octubre de 2023
Respuesta de Management , el 22 oct. 2023
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

4/10 Malo

Robert

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The toilet didn't work
Se hospedó 1 noche en octubre de 2023
Respuesta de Management , el 19 oct. 2023
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

10/10 Excelente

micheal

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Friendly staff
Se hospedó 2 noches en octubre de 2023
Respuesta de Management , el 19 oct. 2023
On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.

10/10 Excelente

micheal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service
Se hospedó 1 noche en octubre de 2023
Respuesta de Management , el 17 oct. 2023
Thanks for letting us know how things went. We are glad you enjoyed your stay.

8/10 Bueno

micheal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en octubre de 2023
Respuesta de Management, el 13 oct. 2023
Thanks for letting us know how things went. We are glad you enjoyed your stay.

10/10 Excelente

micheal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place
Se hospedó 1 noche en octubre de 2023
Respuesta de Management, el 11 oct. 2023
Thanks for letting us know how things went. We are glad you enjoyed your stay.

10/10 Excelente

Francena

Viaje familiar
Wry comfortable and peaceful
Se hospedó 1 noche en octubre de 2023
Respuesta de Management, el 10 oct. 2023
Thanks for letting us know how things went. We are glad you enjoyed your stay.

8/10 Bueno

Sam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Satisfying stay
Comfortable stay. Street noise was quite annoying. Breakfast was good
Se hospedó 1 noche en octubre de 2023
Respuesta de Management, el 8 oct. 2023
Thanks for letting us know how things went. We are glad you enjoyed your stay.

8/10 Bueno

Raquel

Se hospedó 2 noches en septiembre de 2023
Respuesta de Management, el 6 oct. 2023
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excelente

Carrie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was perfect
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management, el 25 sept. 2023
Thanks for letting us know how things went. We are glad you enjoyed your stay.

6/10 Aceptable

Tasha

Le gustó: Limpieza
Did not get a king bed. Roaches crawling in the room on the table. Very unacceptable.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Management , el 22 sept. 2023
Thank you for bringing this to our attention. We apologize for these issues. We hope to earn your business in the future by improving the guest experience.

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 14 noches en septiembre de 2023
Respuesta de Management, el 20 sept. 2023
Thanks for letting us know how things went. We are glad you enjoyed your stay.

8/10 Bueno

LaDonna

Le gustó: Servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management, el 11 sept. 2023
Thanks for your feedback. We appreciate having the opportunity to serve you.