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Opiniones de Hotel Florence, Tapestry Collection by Hilton

3 out of 5
Hotel Florence, Tapestry Collection by Hilton
126 W Evans St, Florence, SC

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 321 de 509 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 114 de 509 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 37 de 509 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 509 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 509 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sergio

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Excellent
Se hospedó 1 noche en marzo de 2021

2/10 Terrible

Mark

Viaje en pareja
Was trying to book a room in Florence Italy but discovered the property was in USA! Property refused to issue a refund, even though it was cancelled weeks before the arrival date. Don't be fooled by the misleading website!
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Bryan

No le gustó: Limpieza y servicio y personal
Carpet was stained. Brown spot on toilet lid. Lady checking us in was very cold, short, and unwelcoming. Breakfast buffet was very limited and a breakfast menu wasn’t available. No other breakfast options within walking distance.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Matt, Trabuco Canyon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I do not have anything to say but the location is great and the hotel is a remodeled historic building
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Damiun

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ben

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Such a beautiful and clean hotel! Breakfast not nearly worth the price? It was very “continental” but the staff were super friendly and everything was lovely and clean!
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Luke

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
I have stay around the world in wonderful Hotels. This hotel needs a renovation..
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Michael

Viaje familiar
Le gustó: Servicio y personal y servicios
The master bedrooms furniture looked a bit worn. Shower floors had hair
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Nancy

Le gustó: Servicio y personal y condiciones de la propiedad
Disappointed with room as we only had a third roll of toilet paper with no extra. Lights over bed and over sink in bathroom did not work. There was no shampoo in the bottle in the shower.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Laurie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was attractive and clean. The rooms need to have blackout shades.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Annie

Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Neena, Windermere

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
The room was very dusty. Not being cleaned right and wiped down. Phone as filthy and the train going by and the creaking floors was too much noise for us.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Alexandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The history was great!!it was super comfortable and the staff even took the time to walk us through the property and show us some cool stuff!!! We stayed on the first floor by the spa and the only one weird thing we could say was that it has a bit of a musty scent but not enough to deter us from staying. Everything was super comfortable too!
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Edward

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I've stayed here before, and it's always a very pleasant experience. Only complaint is that dinner is a difficult proposition on Sunday. Recommend Hotel Florence very highly.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Christina

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
wonderful hotel, great historic character and perfect location.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

brandy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed our stay. Restaurant onsite was amazing. We would stay here again.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Angela

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and convenient to the Francis Marion University Performing Arts Center and local restaurants. Monica was very nice at check-in.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Katrina

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
The old charm of the place is lovely. My room unfortunately overlooked the roof and all the exhaust units, so it was a bit noisy. It was a very cold night, the heating system couldn't keep up and there were no extra blankets in the closet.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Christina

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Corson

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay! Beautiful hotel, well maintained and great price. No, mini fridge in room and the seperate room with couch is long, closed off and awkward.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Dontrell

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Brandy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Carrie

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Gary

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dont waist your money on this hotel
It wad aful,over priced,no amenities, other guess could be heard talking very loud through the walls,no phone in room so i couldn't call front deck
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I love these boutique hotels. It’s a cool trend these days. I think this one was an old hardware store a century ago. Decent steakhouse here too. I recommend it.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

BRENDA

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone, I mean everyone was soooo pleasant, from the desk to the Restaurant, it was beautiful
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Leanne

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de GM, el 1 sept. 2023
Thank you for taking the time to leave us a review! We can't wait to see you again!

10/10 Excelente

Rene, Grand Prairie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 1 sept. 2023
Thank you for taking the time to leave us a review! We can't wait to see you again!

10/10 Excelente

Catherine

Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 1 sept. 2023
Thank you for taking the time to leave us a review! We can't wait to see you again!

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Front desk associate was very friendly and courteous. Historic hotel property is awesome!
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 31 jul. 2023
We are happy to hear that you enjoyed your time with us at Hotel Florence. We can't wait to serve you again!

8/10 Bueno

Karan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Unique
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 31 jul. 2023
Thank you for taking the time to leave us a review!

10/10 Excelente

Jeffrey, Montgomery

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very attentive staff who met every need. Hotel does not have parking, so be prepared to park in the city deck about 500 feet from the hotel.
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 10 jul. 2023
Thank you taking the time to tell us about your stay! We are so happy to hear that you enjoyed your time with us and we can't wait to serve you again!

10/10 Excelente

John

Le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 10 jul. 2023
Thank you for taking the time to leave us a score! We are so happy you enjoyed your stay!

10/10 Excelente

Frank

Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 31 jul. 2023
We are so happy to hear that you enjoyed your time with us at Hotel Florence! We can't wait to serve you again!

10/10 Excelente

Michael

Se hospedó 1 noche en junio de 2023
Respuesta de GM, el 31 jul. 2023
We are so happy to hear that you enjoyed your time with us at Hotel Florence! We can't wait to serve you again!

2/10 Terrible

Sharon

Se hospedó 1 noche en junio de 2023
Respuesta de GM, el 31 jul. 2023
We hate to hear that your stay wasn't everything that it should have been. We would love another chance to win your business.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de GM, el 10 jul. 2023
Thank you for taking the time to leave us a score! We are so happy you enjoyed your stay!

2/10 Terrible

Dmitry

Viaje familiar
Despite having a booking confirmation from Expedia, we were turned down by hotel with the reason that hotel was fully booked.
Se hospedó 1 noche en junio de 2023
Respuesta de GM, el 10 jul. 2023
We apologize for any inconvenience you experienced at Hotel Florence.

6/10 Aceptable

PAMELA

Le gustó: Servicio y personal
I absolutely loved the location and the restaurant downstairs but the room was very small, had not been dusted in quite sometime, and it was very noisy around the room.
Se hospedó 1 noche en mayo de 2023
Respuesta de GM, el 10 jul. 2023
Thank you for sharing your experience. We are happy to hear that you liked our restaurant but hate to hear our rooms weren't to your liking and not as good as they should have been. We have many different room types and cleanliness is our top priority. We would love another chance to earn your business.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de GM, el 10 jul. 2023
Thank you for taking the time to leave us a score! We are so happy you enjoyed your stay!

10/10 Excelente

Rebecca

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de GM, el 10 jul. 2023
Thank you for taking the time to leave us a score! We are so happy you enjoyed your stay!

6/10 Aceptable

Rosann

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Ok for 1 night
The hotel was nice. We arrived on a Sunday so not much opened (including hotel restaurant). Breakfast was so/so. One night was all we needed and it was fine. We did ask for a refrig in our room and we were able to get one, so thank you to the staff.
Se hospedó 1 noche en mayo de 2023
Respuesta de GM, el 10 jul. 2023
Thank you for taking the time to tell us about your stay. I hate to hear breakfast wasn't everything that it should have been, but I will make sure that the restaurant is aware. We are happy to hear that we were able to accommodate the request! We look forward to serving you again in the future.

10/10 Excelente

Jim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My experience with the hotel and staff was excellent. My experience with Expedia couldn't have been worse!
Se hospedó 1 noche en mayo de 2023
Respuesta de GM, el 10 jul. 2023
Thank you for taking the time to tell us about your stay. We love to hear that you enjoyed your time but we hate that you had any issues. We would love to serve you again in the future.

6/10 Aceptable

Angelo

Viaje en pareja
Le gustó: Limpieza
Check in
Se hospedó 1 noche en abril de 2023
Respuesta de GM, el 1 may. 2023
We hate to see that your stay wasn't as good as it should have been. Please feel free to let us know how we can improve for your future visits.

10/10 Excelente

Josh

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Richard

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Extremely accommodating staff. Clean, comfortable
Se hospedó 1 noche en marzo de 2023
Respuesta de GM, el 31 mar. 2023
We are so happy that you enjoyed your time with at Hotel Florence! We can't wait to serve you again!